• Title/Summary/Keyword: 성과측정모형

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An Economic Valuation Analysis of Building the Second Ice-Breaking Research Ship in Korea with Using Bayesian Approach (베이지안 접근법을 활용한 제2쇄빙연구선 건조사업의 경제적 편익 산정연구)

  • Cho, Seung-Kuk;Lee, Joo-Suk
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.24 no.5
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    • pp.569-575
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    • 2018
  • The need for ice-breaking research ships is growing as interest in the Arctic grows. In Korea the 7,500 ton ship Araon, launched in 2009, is the only icebreaker, and difficulty remains when conducting research at the North and South Pole. Thus, the Ministry of Maritime Affairs and Fisheries is pushing for the construction of a second icebreaker, and an economic valuation of a second icebreaker is needed. Such a study will help reduce controversy about the construction of a second icebreaker and help ensure reasonable decisions. The economic benefits of a second icebreaker were calculated using a contingent valuation method. In this study, a Bayesian Approach was applied, in contrast to previous methodology utilizing the maximum likelihood estimation method. According to this analysis, the average WTP per household was estimated at 1,999 won per year, and the total benefit from the construction of a second icebreaker was estimated at 373.9 billion won per year.

The Economic Effects on the Creation of Industrial Park (산업단지 조성에 따른 경제적 효과 분석)

  • Kim, Jin-Su;Lee, Jong-Ho
    • Journal of the Economic Geographical Society of Korea
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    • v.15 no.3
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    • pp.390-403
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    • 2012
  • Industrial parks have played a pivotal role in leading and sustaining economic and regional development in Korea. It is conventionally known that industrial parks induce a variety of effects in regional economy from a formation stage to an operational stage. Notwithstanding it is surprising that there is almost no literature on economic effects of the formation and operation of industrial parks. In this paper we attempt to measure economic effects of the formation of industrial parks in Gimhae, Sanmak (Yangsan) and Haman in Gyeongnam. The formation stage of industrial park is divided into a site renovation stage, a firm location stage and an operational stage. This research shows that economic effects of the formation of industrial parks can be different by the characteristics of individual industrial park. Particularly, the main sectors of industry to be located in an industrial park can be to a great extent influential for the effects of the new creation of industrial park on productive inducement and job creation.

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Perceived Value, Satisfaction and Revisit Intention for Arboretum Visitors (수목원 방문자들의 지각된 가치, 만족 및 재방문 의도간의 관계)

  • Hong, Sung-Kwon;Kim, Jae-Hyun;Kim, Yong-Ha;Kim, Sung-Jin;Jang, Ho-Chan;Lee, Seok-Ho;Tae, Yoo-Lee
    • Journal of Korean Society of Forest Science
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    • v.99 no.4
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    • pp.517-527
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    • 2010
  • The purpose of this study was to investigate the causal relationship among perceived value, satisfaction and revisit intention for visitors of the Korea National Arboretum. Three hundred respondents were selected by quota sampling, and well-known measurement scales utilized in marketing field were adopted in order to measure three variables with some modification to apply for arboretum visitors. Results of structural equation model showed that perceived value affected visitors' satisfaction, which in turn influenced revisit intention. Specifically, "emotional value" had the most significant influence on satisfaction, followed by "value for money" and "novelty value"; however, "social value" was not an influential construct. Based on calibration results, several strategies were suggested for the effective management. Authors advised that (a)improvement of measurement scale of value, (b)inclusion of self-congruity as antecedent variable to satisfaction, (c)changing revisit intention to word-of-mouth communication as a post-purchase behavioral intention, and (d)implementation of market segmentation should be considered for future research.

Determining Priority of the Action Plan of Facilitation in Air Transport (Using CK model of Data Envelopment Analysis) (항공부문 출입국 절차 간소화 추진과제의 우선순위 결정 (자료포락분석기법 (DEA)의 CK 모형 적용))

  • Kim, Min-Jung;Hong, Seock-Jin;Kim, Yeon-Myung
    • Journal of Korean Society of Transportation
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    • v.26 no.3
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    • pp.7-16
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    • 2008
  • The immigration procedure at airports is vital to making passenger and cargo transport faster. The rapid procedure of immigration could be an important determining factor when passengers select an air transport company, one that should have high satisfactory in terms of their service level and efficiency. Therefore, the advanced airport makes it easy for customers and their cargo to proceed. The coordination between authorities related to the Korean international airport is not satisfactory for customers. This paper analyzes the factors necessary to enhance the airport immigration procedure with the movement of aircrafts, passengers, cargo, and post, using the CK(Cook and Kress) model of DEA(Data Envelopment Analysis). From this study, the author found that research and development will be needed to improve the immigration procedure, especially on facilities and their operating systems. There are needed, also, performance indicators and a continuous monitoring system.

ANN-Based Real-Time Damage Detection Technique Using Acceleration Signals in Beam-Type Structures (보 구조물의 가속도 신호를 이용한 인공신경망 기반 실시간 손상검색기법)

  • Park, Jae-Hyung;Lee, Yong-Hwan;Kim, Jeong-Tae
    • Journal of the Computational Structural Engineering Institute of Korea
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    • v.20 no.3
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    • pp.229-237
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    • 2007
  • In this study, an artificial neural network (ANN)-based damage detection algorithm using acceleration signals is developed for real-time alarming locations of damage in beam-type structures. A new ANN-algorithm using output-only acceleration responses is designed tot damage detection in real time. The cross-covariance of two acceleration-signals measured at two different locations is selected as the feature representing the structural condition. Neural networks are trained lot potential loading Patterns and damage scenarios of the target structure for which its actual loadings are unknown. The feasibility and practicality of the proposed method are evaluated from laboratory-model tests on free-free beams for which accelerations were measured before and after several damage cases.

The Effects of Perceived Risk Affecting Perceived Value and Repurchase Intention in Electronic Commerce Environment (전자상거래 환경에서 지각된 위험이 지각된 가치 및 재구매의도에 미치는 영향)

  • Duan, Li-Ni;Jung, Chul-Ho;Park, Kyung-Hye
    • Journal of Digital Convergence
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    • v.10 no.3
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    • pp.13-21
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    • 2012
  • The main purpose of this study is to find out how perceived risk elements influence to customer's perceived value and repurchase intention in the electronic commerce environment. To achieve the goal, we set 6 sub-dimension - privacy risk, social risk, time lose risk, economic risk, psychological risk, and performance risk - based on comprehensive consideration of related studies, and established a research model included 2 factors such as perceived value and repurchase intention to measure performance in internet shopping malls. From 174 customers of the electronic commerce shopping malls survey data have been collected and analyzed based on the covariance structural model method. Firstly, four perceived risk characteristics of privacy risk, economic risk, psychological risk, and performance risk are significant effect on perceived value. Secondly, perceived value is very significantly related to repurchase intention in electronic commerce shopping malls. Consequently, we discussed the strategies to create perceived value and repurchase intention in electronic commerce environment. Also, we suggested the implications and further research directions.

Factors Influencing the Service Quality and User Satisfaction related to Software as a Service(SaaS)' Information Supply (SaaS(Software as a Service)의 정보제공과 관련된 서비스 품질 및 사용자 만족에 미치는 영향요인)

  • Shin, Ho-Kyoung;Lee, Ho;Shin, Ji-Myoung
    • Journal of Information Management
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    • v.42 no.2
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    • pp.67-84
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    • 2011
  • In this paper, our goal is to examine the factors of service quality and user's satisfaction in Software as a Service(SaaS). Based on the theoretical framework like service quality theory we develop and test a theoretical model, propose hypotheses and analyze the effects of SaaS' flexibility and customizability on the service quality and the satisfaction of SaaS' users. For this research, questionnaire survey was conducted with literature study and the PLS(Partial Least Square) was used to analyze the measurement model and hypotheses testing. The PLS analysis results indicate that SaaS' flexibility affects SaaS' service quality and the users' satisfaction and SaaS users' satisfaction is influenced by SaaS' service quality. Furthermore, SaaS' customizability affects SaaS' service quality, however, does not affect the users' satisfaction. Practical implications of these findings and future research implications are also discussed.

An analysis of consumer choice between the Internet and TV home shopping channels (인터넷 및 TV 홈쇼핑 채널 간의 소비자 선호 결정 요인)

  • Lee, Gwang-Hoon
    • Journal of Distribution Research
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    • v.12 no.4
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    • pp.27-47
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    • 2007
  • Using survey data and the Heckit model that adequately controls the sample selection bias, we analyze shoppers expenditure through two major emerging shopping channels: Internet shopping and TV home shopping channels. Age, Internet experience, daily Internet usage, the number of computers are factors that affect the ratio of consumers' expenditure through Internet shopping relative to the expenditure through TV home shopping. Shopping frequency which represents the shoppers' incentives to reduce transaction costs also has a positive effect on the proportion of shoppers' expenditure through the Internet shopping. Shoppers' perceptions of convenience, reliability, speed, and diversity are also shown to affect shoppers' relative expenditure ratio through Internet shopping. In contrast, shoppers' perception of prices does not seem to affect their purchasing behavior.

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Investigating the Structural Relationships among Hospitality Industry Employee's Job Resources, Burnout, Depersonalization, and Customer Orientation (환대산업 종사원의 직무자원이 감정고갈, 비인격화 및 고객지향성에 미치는 영향 -서울지역 특1급 호텔 중심으로-)

  • Hong, Sung-Nam;Choi, Byong-Ho;Kim, Min Sun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.3
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    • pp.1863-1873
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    • 2015
  • This study aims to research on the relationship between job resources, symptoms of burnout, and depersonalization and its impact on the customer orientation. Using data from hotel frontline employees of Seoul in Korea, it seeks to investigate the mediating effects of burnout symptoms and depersonalization to the relationships between job resources and customer orientation. Data was analyzed using Structural Equations Modeling (SEM) by of AMOS program. The research advances understanding of the relationships between job resources, emotional exhaustion, depersonalization as a situational personality trait and the FLE customer orientation in five deluxe star hotel environment. The findings highlight the value of burnout and depersonalization, and suggest a number of practical implications for the identification, recruitment and retention of hotel employees.

A Study on the User Satisfaction of Open Service for Sharing of S&T Information, using the Public-service Customer Satisfaction Index(PCSI) (PCSI를 이용한 과학기술정보 오픈서비스 이용자 만족도에 관한 연구)

  • Hyun, Mi-Hwan;Kim, Wan-Jong;Lee, Hye-Jin;Kim, Hye-Sun
    • Journal of the Korean Society for information Management
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    • v.30 no.4
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    • pp.133-154
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    • 2013
  • The purpose of this study is to analyze service quality factors that affect user satisfaction of NDSL Open Service (NOS) and to improve standards of open service for sharing information through the user satisfaction survey. User satisfaction indexes were developed to measure the all aspects of the NOS services. The quality index, satisfaction index, and performance index were identified in this survey. According to the survey findings, the levels of social quality and social satisfaction are relatively high, this shows the positive evaluation and expectation of researchers for open services. However, relatively low level is identified in area of service process quality. Therefore, NOS requires method to help easily take advantage of OpenAPI and strategy to increase service process satisfaction and service environment satisfaction.