• 한국벤처창업학회:학술대회논문집
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• 2021.04a
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• pp.149-153
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• 2021

반려인 1,000만명 시대로 우리나라 전체 가구의 26.4%가 반려동물 양육가구이고 매년 증가하고 있다. 반려동물 산업규모는 매년 성장하고 있으며, 2027년에는 6조억원을 넘어설 것으로 전망하고 있고, 그 중 반려동물병원이 제공하는 의료서비스 산업의 규모는 41.8%로 추정된다. 반려동물 산업의 성장으로 반려동물병원도 증가하고 있다. 반려동물병원은 점점 다양화, 전문화, 대형화되어 가고 있으며, 병원간 경쟁이 심화되고 있다. 뿐만 아니라 고객의 요구는 점점 다양화, 세분화, 고도화되고 있다. 따라서 이제 반려동물병원들은 고객만족 중심의 서비스와 경영 환경 개선에 관심을 갖고, 고객의 충성도를 확보하기 위한 노력이 필요하다. 이렇듯 급변하고 경쟁적인 환경에 대응하기 위해 고객의 요구를 정확하게 파악해야 하지만, 관련 연구는 아직 활발하지 않다. 본 연구에서는 반려동물병원의 선택속성과 이용만족에 관한 연구를 동물병원의 선택속성을 측정하여 분석하고자 한다. 본 연구의 결과를 통해 반려동물병원의 경영 실무자들에게 고객의 이용만족을 높이기 위해 어떠한 요인에 더욱 집중하고, 관리해야 하는지 방향을 제시해 줄 수 있을 것으로 기대한다. 그리고 더 나아가 반려동물 산업의 관계자들이 반려동물을 양육하는 보호자에 대해 이해를 하는 데 도움을 주는 결과가 도출될 것으로 기대한다.

• Journal of Digital Convergence
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• v.14 no.2
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• pp.19-30
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• 2016

Domestic and foreign tourists to visit the Baekdudaegan are increasing every year. The purpose of this study is to promote regional development in the Baekdudaegan and to improve the satisfaction of the people who visit the Baekdudaegan area recognized in underdeveloped area. It surveyed the age of 19 years old. Analysis of the factors of selection attributes importance and satisfaction, and the group was separated through cluster analysis. It analyzed a significant difference in the degree of revisit intention and intention of recommendation by cluster groups. They were divided into four groups, according to the selection attributes importance and satisfaction. Groups showed significant differences in the degree of revisit intention and intention of recommendation. The environment elements importance and satisfaction have affected revisit intention and intention of recommendation. It has found out that environment elements have an important factor in selecting the destination and these selection attributes satisfactions have a positive influence on future behavior intention.

• The Journal of the Korea Contents Association
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• v.13 no.3
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• pp.444-455
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• 2013

The purpose of this study is to explore the selection attributes for parents of children with language disability when choosing a clinic. The data collection was carried out in 3 steps: the preliminary survey, first open survey and second survey in AHP(Analytic Hierarchy Process). The subjects of were 252 in total. The results were as follows: First, The order of priority attributes in superior categories for parents of children with language disability when selecting a clinic were 'therapist-related attributes', 'program-related attributes' and 'physical-related attributes' in turn. The top 5 priority attributes in subcategories were 'therapist's academic background and major', 'ability to make a rapport', 'clinical experience and qualification of therapist', 'kindness and confidence' and 'counseling program for parents'. Second, The parents of preschoolers age 6 and younger chose 'clinical experience and qualification of therapist', 'counseling program for parents' and 'learning materials' for the most priority attributes, whereas the parents of students age from 7 to 12, considered 'therapist's academic background and major', 'clinical fee' and 'distance transport parking' more importantly to select a clinic. The results of this study provided preliminary data for successful planning of speech and language therapy.

• Proceedings of the Korea Inteligent Information System Society Conference
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• 2003.05a
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• pp.435-442
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• 2003

정보 추출(Information Retrieval) 시스템은 거대한 양의 정보들 가운데 필요한 정보의 적절한 탐색을 도와주기 위한 도구이다. 이는 사용자가 요구하는 정보를 보다 정확하고 보다 효과적이면서 보다 효율적으로 전달해주어야만 한다. 그러기 위해서는 문서내의 무수히 많은 속성들 가운데 해당 문서의 특성을 잘 반영하는 속성만을 선별해서 적절히 활용하는 것이 절실히 요구된다. 이에 본 연구는 기존의 한글 문서 분류시스템(CB_TFIDF)[1]의 정확도와 신속성 두 가지 측면의 성능향상에 초점을 두고 있다. 기존의 영문 텍스트 문서 분류시스템에 적용되었던 다양한 속성선택 기법들 가운데 잘 알려진 세가지 즉, Information Gain, Odds Ratio, Document Frequency Thresholding을 통해 선별적인 사례베이스를 구성한 다음에 한글 텍스트 문서 분류시스템에 적용시켜서 성능을 비교 평가한 후, 한글 문서 분류시스템에 가장 적절한 속성선택 기법과 속성 선택에 대한 가이드라인을 제시하고자 한다.

• The Journal of the Korea Contents Association
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• v.11 no.11
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• pp.472-481
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• 2011

The study aims to figure relationships between screen golfers' lifestyle, choice attribute, customer satisfaction, and repurchasing behavior. Study respondents were users of 10 screen golf stores located in Busan and Gyeonnam from March 1, 2010 to April 30, 2010. A total of 290 effective samples were selected based on convenient sampling method and direct visits to stores. SPSS 12.0 was used to conduct factor, reliability, frequent and regression analyses, and the study reached the following conclusions. First, it has been found that screen golfers' lifestyle has a significant effect on choice attribute. Second, it has turn out that screen golfers' choice attribute has a significant effect on customer satisfaction. Third, it has been found that screen golfers' choice attribute has a significant effect on repurchasing behavior.

• Culinary science and hospitality research
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• v.21 no.4
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• pp.221-235
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• 2015

The purpose of this study is to provide evidence concerning the effects of selection attributes of bakery cafe and customer behavior intention through empirical analysis. Current study literary supported by previous studies that conducted to concepts such as selection attributes, customer behavioral intention, and based on research result, devised theoretical model combining each relation. For the empirical study, in addition, data were collected from customers who have been visited at bakery cafe located in Seoul, Busan, Gwangju, and Daegu. Total of 312 valid questionnaires are statistically analyzed to achieve the study objective. Frequency analysis, factor analysis, cross analysis, cluster analysis and ANOVA test were employed for statistical examination. Results show that bakery cafe marketers need to allocate resources of cafe by considering different attributes selection factors. Present study will be contributed to develop strategical implications to determine which selection attributes should be emphasized to attract more customers and to satisfy bakery cafe visitors.

• Journal of Digital Convergence
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• v.20 no.5
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• pp.31-37
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• 2022

This study checks how the beauty service selection attributes of active seniors affect service satisfaction and whether there is a moderating effect of store familiarity between the beauty service selection attributes and service satisfaction and presents related implications. The survey for the study was conducted directly from October 10 to October 15, 2021, and a total of 188 copies were used for empirical analysis. As a result of the analysis, the beauty service selection attributes of active seniors were divided into four factors: expertise, image, service, and facility, and all of these factors were found to affect satisfaction. In addition, it was confirmed that familiarity had a moderating effect in the relationship between beauty service selection attributes and satisfaction. Therefore, it is considered important to properly manage the services, facilities, and images of beauty services while maintaining high familiarity with active seniors.

• Journal of the Korean Applied Science and Technology
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• v.39 no.2
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• pp.340-347
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• 2022

This study aimed to provide basic data on how to strengthen competitiveness and operate efficiently by differentiated selection attributes by identifying the influence between satisfaction and continuous participation intention, focusing on the selection attributes of Taekwondo studio perceived by parents. Therefore, parents who had registered at a Taekwondo studio located in the metropolitan area and participated in their children were selected as samples and surveyed from February 1 to 26, 2021, and a total of 386 copies of data were used for the final analysis. Data processing used the SPSS (ver.21.0) program to conduct frequency analysis, exploratory factor analysis, internal consistency, correlation analysis, simple and multiple regression analysis. The main results of this study are as follows. First, the selection attributes of Taekwondo studio has been shown to influence the satisfaction in the order of facilities and environment, master, cost and program. Second, the satisfaction has been shown to influence the continuous participation intention. Third, the selection attributes of Taekwondo studio has been shown to influence the continuous participation intention in the order of accessibility, facilities and environment, master and program.

• The Journal of the Korea Contents Association
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• v.14 no.1
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• pp.466-477
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• 2014

This research aims to analyze the importance-performance among airline selection attributes using foreign tourists. For this purpose, data were collected from Japanese and Chinese tourists to Korea. Of the various airline selection attributes, four factors were deduced that includes: transport service, accompany service, cabin service and basic service using exploratory factor analysis. This study estimated how important airline selection attributes are and how much are they performed. Also, this study analyzed the ranking among each selection attributes using T-test. The importance-performance analysis showed 'Concentrate Here' in quadrant I, 'Keep up the Good Work' in quadrant II, 'Low Priority' in quadrant III and 'Possible Overkill' in quadrant IV. Quadrant I specifically showed low performance in terms of the following specific attributes: communicative convenience, flight attendant's friendliness, seating preference. As these attributes are deemed significant, airline managers should focus along these areas.

• The Journal of the Korea Contents Association
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• v.21 no.1
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• pp.417-425
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• 2021

This study was conducted to evaluate the characteristics of major selection of college students majoring in culinary. By conducting an Importance-Performance Analysis(IPA) through students who are currently majoring in a culinary major, it is intended to increase student satisfaction, student loyalty, the enrollment rate and to present the direction the college should pursue. The questionnaire was conducted for 4 weeks from June 22, 2020 to July 19, 2020, the results are as follows. As a result of the t-test (paired sample t-test) for 23 attributes, the average value of importance was 4.0765, the average value of satisfaction was 3.5091, showing high importance, the attributes considered important by item were 'educational facilities (4.50)', 'school welfare (4.50)', the attributes having the highest satisfaction with experience after selecting a major were 'aptitude and conformity (3.94)', 'future hope and concordance (3.91)'. The IPA analysis results on the major selection attributes of college students majoring in culinary are as follows. First, In the first quadrant, 11 attributes including 'aptitude and conformity' appeared, Second, In the second quadrant, 5 attributes including 'employment support' appeared. Third, In the third quadrant, 5 attributes including 'college scholastic ability score' appeared, Finally, In the fourth quadrant, 2 attributes including 'experience in major field' appeared.