• Journal of Digital Convergence
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• v.15 no.6
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• pp.407-414
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• 2017

With an increase in urban crimes in various forms, this study is intended to analyze the effectiveness of the service design that presented a new model resolving crime risks through differentiated thinking paradigm and problem approaches. The empirical case addressed in this study is 'the project to create resident-driven safe community in Duryu-dong, Dalseo-gu, Deagu though service design'. This project is evaluated as having prepared a prevention-oriented local safety system through a preemptive and resident-centered process. The project was promoted as a 'natural monitoring capacity building program' for residents to prevent local crimes, a 'social role expansion program' for local safety, and 'crime prevention environment design', which provides comprehensive solutions for residents' safety. Here, designers act as exerts in designing a task-based platform that can be driven by residents rather than a visual environment improver, and reorganizing the local ecosystem by expanding the opportunities for residents to interact. This case identifies the role of service design as binding the solidarity of local residents beyond the improvement of the crime environment and giving them the potential capacity to maintain a safe living space in relation to a safety issues of community.

• Journal of Service Research and Studies
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• v.13 no.4
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• pp.97-112
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• 2023

Background: In modern society, the importance of Public Design has become increasingly significant in contributing to the enhancement of urban functionality and the quality of life of citizens. Smart Public Facilities have played a pivotal role in enriching user experience by improving accessibility, convenience, and safety, and in elevating the value of the city. This research recognizes the importance of Public Facilities and explores the potential of Smart Public Facilities in solving urban challenges and progressing towards sustainable and Inclusive cities. Method: The literature review comprehensively examines existing theories and research results on Smart Public Facilities. The case study analyzes actual examples of Smart Public Facilities implemented in cities both domestically and internationally, drawing out effects, user satisfaction, and areas for improvement. Through analysis and discussion, the results of the case studies are evaluated, discussing the potential development of Smart Public Facilities. Results: Smart Public Facilities have been found to bring positive changes in various aspects such as urban management, energy efficiency, safety, and information accessibility. In terms of urban management, they play a crucial role in optimization, social Inclusiveness, environmental protection, fostering citizen participation, and promoting technological innovation. These changes create a new form of urban space, combining physical space and digital technology, enhancing the quality of life in the city. Conclusion: This research explores the implications, current status, and functions of Smart Public Facilities in service and design aspects, and their impact on the urban environment and the lives of citizens. In conclusion, Smart Public Facilities have brought about positive changes in the optimization of urban management, enhancement of energy efficiency, increased information accessibility, User-Centric design, increased interaction, and social Inclusiveness. Technological innovation and the integration of Public Facilities have made cities more efficient and proactive, enabling data-based decision-making and optimized service delivery. Such developments enable the creation of new urban environments through the combination of physical space and digital technology. The advancement of Smart Public Facilities indicates the direction of urban development, where future cities can become more intelligent, proactive, and User-Centric. Therefore, they will play a central role in Public Design and greatly contribute to improving the urban environment and the quality of life of citizens.

• Design Convergence Study
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• v.16 no.3
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• pp.103-118
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• 2017

It is expected that the integrated control service of the public sector will be increased for the safety of citizens in the future. Therefore, In this study, we analyzed the classification of CCTV control center and the characteristics of interior design. The survey was conducted at eight control centers in Seoul that were constructed since 2007 and analyzed according to the criteria of general matters, services, spatial basic information, spatial structure, and internal structure. The results of the survey are summarized as follows. Based on the results of the study, the Integrated Control Center is a space where the ratio of the physical environment is not high but performs important tasks for the citizens of the city, which are operated 24 hours a day, and security and security. It is characterized by the efficient space allocation for the treatment, the design of the moving line, and the connection according to the urgent work flow. The results of this study are expected to be used as basic data for other integrated control center environment.

• Korean Institute of Interior Design Journal
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• v.19 no.2
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• pp.3-14
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• 2010

As the seniors and the disabled has increased, the demand for cultural centers has also increased in many local areas. This means that the local cultural centers designed from the viewpoint of universal design are needed, so that to be used by everyone without any difficulties. This study examined the applicability of universal design principles to the public service areas of the local cultural centers. The subject cultural centers were three local ones which had seating capacity of more than 1,000 and opened after the year of 2,000 in Gyungnam. The spatial scopes of the study were six public service areas of the local cultural centers : entrance area, corridor and pathway, stair, ramp, elevator, and rest room. The total 65 items for evaluating the applicability of universal design were selected and examined for six areas. On the whole, accessibility, such as wide pathway and flat floor was good. However, the following improvements were needed. 1) Handrails and rounded corner were needed on walls. 2) Consideration of the visually impaired like as braille sign was needed. 3) The handrails on ramp should be installed for usability. 4) The automatic door would be more useful to the physically disabled users. 5) Wider space and familiar handrail design and color were needed in the rest rooms for the handicapped.

• Archives of design research
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• v.15 no.1
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• pp.191-202
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• 2002

As family types have been diverse, patterns of living and living space became diverse as much as users are. Therefore, it is needed to provide various remodeled design of living space corresponding to changes of users'living patterns, and to provide these remodeling process to users directly on the web. In this paper, use scenario for the Internet-based Virtual Apartment Remodeling Simulator is researched as an export system to remodel space in accordance with users diverse lifestyle paradigm and the website is developed. The study consists of four parts. First, the general concept of remodeling, including the range and types of remodeling, are defined, and the misleading terms in this field are reviewed and organized by secondary research Second, fixed factors and variable factors are differentiated in the complex building for residence and business that was decided as a basic building type in this study. Third, there needed a database for consulting, final material, pre-estimation real estimation for simulation of remodeling. This database was introduced along with floor plan and elevation. Finally, the remodeling simulator is presented by the case study developed on the web. The system structure and use scenario are also presented. In order to present and inspect design alternatives, prototype was produced. The Final simulator was enhanced by defeating problems regarding interface efficiency and missing information of existing online site.

• 한국HCI학회:학술대회논문집
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• 2006.02a
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• pp.1354-1360
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• 2006

최근 놀라운 성장을 거듭하고 있는 지능형 로봇(Intelligent Robot) 기술은 기존의 주요 활용 분야였던 산업현장이나 연구실과 같은 전문가적 영역을 넘어서 지능형 엔터테인먼트(Entertainment)로봇이나 청소기 로봇의 예에서 볼 수 있듯이 인간의 주요 일상 생활 공간인 가정이나 공공기관의 서비스 분야로 점차 그 활용 영역을 넓혀가고 있다. 학습 보조 교사 도우미 로봇의 개발은 초등학교 교육 현장이 당면하고있는 각종 현안들을 로봇의 활용을 통해서 해결하고자하는 실용적인 목적에서 출발 했다. 이러한 관점에서 볼때 로봇 디자이너의 역할은 전체 개발 프로세스의 말단부에서 로봇 시스템의 외장(Appearance)을 마무리하는 역할을 넘어서 구체적 로봇시스템의 개발에 선행하여 학습보조 교사 도우미 로봇의 잠재적 활용 주체인 학생, 교사, 학부모의 입장에서 각 주체들의 내재적, 외재적 욕구를 효과적으로 만족 시킬 수있는 활용 시나리오(Application Scenario)를 도출, 개발 프로세스 전반에 걸쳐 각 개발 주체들에게 일관된 비젼(vision)과 이미지(image)를 제시하는것이라고 생각되었다. 본연구에서는 학습보조 교사 도우미 로봇 디자인 과제에 있어서 사용자 관찰(User Observation), 유저 다이어리(User Diary), 포커스그룹 인터뷰(F.G.I)등을 바탕으로 로봇의 역할 모델중심, 서비스 영역 중심, 초등학교 교육이념 구현 중심 등 3가지의 서로 다른 컨셉의 로봇 활용 시나리오(Application Scenario)를 제안하였다. 본 연구 결과는 현재 초기 단계에 있는 로봇 디자인 분야의 현실을 감안할때 전체 로봇 개발 프로세스내에서의 향후 산업 디자인이 수행해야 할 역할을 명확하게 보여준다는 점에서 그 의의가 있으며 관련 분야의 연구 활성화에 기여할 것으로 기대된다.

• The Journal of the Korea Contents Association
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• v.13 no.12
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• pp.650-658
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• 2013

In modern society, we live in the important age which should reflect needs of residents enough with the economic growth. Desire in the public sector means the basic requirements which are necessary for contemporary men who live in social life and is very important even at the social welfare policy level. Each local government is recently increasing convenience of residents by installing the facilities about public design and is politically promoting expansion of public services to satisfy their public desire. This public design should be installed to make reasonable plans and maintenance be smoothly done. This paper tries to study the present condition and the precedent studies targeting public interest facilities which will be installed in neighborhood parks of urban areas, grasp design problems of public facilities which will be installed in neighborhood space by clarifying the concept of design, and apply them by designing them newly. It tries to examine reasonable maintenance direction related to next development of public design by suggesting design direction for this practical development and module assembly typed design that storage, assembly, and management of public facilities are convenient and suggest cases of design development which can reflect them in public design development policies.

• Journal of Environmental Impact Assessment
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• v.32 no.3
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• pp.187-194
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• 2023

This study identified how users of Gwanghwamun Square perceive the space and derived the spatial attributes of Gwanghwamun Square. There are four spatial attributes of Gwanghwamun Square: preservation of the historical environment, beauty of the surrounding landscape, suitability as a resting place, and activation of recreation. The first attribute, preservation of the historical environment, refers to the spaces that reflect the unique characteristics of Gwanghwamun Square and resonate with culture, including the Blue House, Bukaksan Mountain, Gyeongbok Palace, Yukjo Street, King Sejong, and Yi Sun-sin. The second attribute, beauty of the surrounding landscape, is related to the provision of abundant greenery and natural environment without disturbing the surrounding landscape, and includes landscape, sky, and greenery. The third attribute, suitability as a resting place, refers to various landscape facilities and services to enhance visitor comfort, including tables, chairs, shade, planters, rest areas, and fountains. Finally, recreational activation. This is the provision of various experiences, including exhibitions, performances, experiences, and sightseeing. Utilizing the attributes of Gwanghwamun Plaza derived from this study, it will provide important implications for the reconstruction of Gwanghwamun Plaza if future studies on valuation and estimation of Gwanghwamun Plaza are conducted to verify the differences in preferences by type.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2007.11a
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• pp.593-598
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• 2007

Most of people still use the bus, which is one of transportation. But the space of cauch station where the passengers wait for the bus is still not enough for them in effect. Therefore, the space is analyzed through looking into the behaviors occurred in the waiting space .So, this paper defines the a primary factor affecting environmental from the existing environment and experience behaviors occurred in the existing environment, and suggests design guideline based on data and information from the result when redesigning.

• Journal of The Korea Institute of Healthcare Architecture
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• v.21 no.4
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• pp.27-36
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• 2015

Purpose: Of late, the focus of service design is moving toward emphasizing customer satisfaction and taking users' experience more seriously. In addition to the change in perspective in service design, scholars in this area are paying more attention to service design methodology and process, as well as its theory and real-world case studies. In the case of medical space, there have been few studies in attempting to apply service design methods useful for deriving user-focused results. The author of this paper believes, however, case study-oriented approaches are more needed in this area rather than ones focusing on theoretical aspects. The author hopes thereby to expand the horizon to practical application of spatial design beyond service design methodology. Methods: In order to incorporate the strengths of service design methodology that can reflect a variety of user opinions, this study will introduce diverse tools in the framework of double diamond process. In addition, it will present field cases that successfully brought about best results in medical space design. It will end with summarizing the ideal process of medical space design which is reasonable and comprehensive. Results: Medical service encompasses preventive medicine as well as treatment of existing medical conditions. A study in establishing the platform of medical service design consists of a wide range of trend research, followed by the summary of two-matrix design classification based on results of the trend research. The draft of design process is divided into five stages composed of basic tools for establishing spatial flow lines created by matching service design tools with each stage of space design processes. In all this, most important elements to consider are communication and empathy. When service design is actually applied to space design, one can see that output has reflected the users' needs very well. The service design process for user-oriented medical space can thus be established by interactions on the final outcome and feedback on the results. Implications: One can see that the service design with the hospital at its center produces the result that encompasses the user's needs best. If the user-focused service design process for medical space can be extended to other space designs, the author believes that it would enhance the level of satisfaction for users and minimize trials and errors.