• Journal of Service Research and Studies
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• v.10 no.3
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• pp.43-53
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• 2020

A service involves a human interaction between a consumer (customer) and a provider (service worker). In particular, services in today's intangible economy are understood as creative activities that exercise human capital as related goods. Since most service activities are human activities, not objects, they depend on direct interaction between users and service workers, and funeral services are understood as human activities provided by service providers to service targets (deceased, families, condolences). In other words, the funeral service is a service for the deceased, survivors, and condolences in a special situation of death, and can be viewed as a human activity that is exerted by the integration of the interactions between service workers, survivors, and condolences. Functions of funeral services expand for convenience of consumers through the smooth provision of funeral supplies and a variety of complex interpersonal services so that the deceased can perform solemn funeral ceremonies. In this study, the concept and role of funeral services were studied in order to find the direction of funeral services centering for next of kin(families) and condolences, who are the subjects of services from a service-oriented logic perspective. In order to derive meaningful results of people-centered funeral services, funeral services and funeral supplies are classified from the perspective of dynamic resources, guarantees consumers a wide range of funeral choice, and customer dissatisfaction and improvement requests are handled transparently. It suggested a possible plan. Now, in order to improve the quality of life, it is necessary to make efforts to improve the quality of funeral services that improve the quality of death.

• Journal of the Korean Society for information Management
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• v.26 no.3
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• pp.45-67
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• 2009

The ecosystem of the Library has been radically changing in the advent of ubiquitous information service technology. We are already aware of the digital library due to popularizing digital information resources and we are impressed with Library 2.0 and Social Semantic Digital Library of user-centered, service-oriented library. We summarize the ultimate goal of the evolution of library systems as knowledge services and propose a logical model of library system for the realization of knowledge services. This local model can be applied for a library framework to harmonize the diverse knowledge resources, active users with participation and collaboration, the innovation of library business and ubiquitous information service technologies to achieve the missions of library in knowledge-intensive society.

• Journal of the Korea Society of Computer and Information
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• v.26 no.10
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• pp.61-76
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• 2021

Nowadays, a lot of educational TV programs have focused on the program providers' perspective, namely through goods-dominant (G-D) logic. However, the growing development of current technologies such as IPTV with AR and VR has opened opportunities to go beyond a provider-centered perspective and to add the co-creation of value, since value can be created through the interaction between learners and the TV programs themselves. With this in mind, learner-centered TV programs, which are based on service-dominant (S-D) logic, should be offered through educational TV channels. This conceptual paper summarizes, analyzes, and synthesizes the present status of IPTV in education and suggests a new instructional approach for utilizing TV in future education based on value co-creation through learner participation. Three principles (service-dominant logic as an educational service design principle, goal-based scenario for instructional design, IPTV as state-of-the-art technology innovation) are suggested for designing educational IPTV programs.

• Proceedings of the Korea Information Processing Society Conference
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• 2009.04a
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• pp.53-56
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• 2009

본 연구는 차세대 네트워크 환경에서 동적인 상황에 관련된 지식서비스를 제공하기 위해 서술논리와 SWRL 기반의 온톨로지 모델 프레임워크를 제공하여 추론과 상황 결정에 있어 온톨로지 기반의 지식베이스가 유용함을 제시한다. 기존 대부분의 온톨로지 모델은 단일 온톨로지나 정적인 온톨로지를 중심으로 모델링되었으나 본 연구에서 제시하는 온톨로지 모델은 서비스를 중심으로 동적인 상황에 능동적으로 대처할 수 있는 온톨로지 구조와 사용자를 중심으로 다양하게 변화하는 지식을 동적으로 처리할 수 있는 지식표현 패턴을 제안하여 공간과 시간에 따른 동적인 상황서비스가 적합함을 보여주었다.

• Electronics and Telecommunications Trends
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• v.16 no.6 s.72
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• pp.163-171
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• 2001

2001년 4월 고이즈미 후보가 자민당 총재선거에서 압승을 거두어 총리에 취임한 후 국민 지지를 기반으로 우정 3사업(우편, 우편저금, 간이보험)의 민영화를 추진하고 있다. 또 2001년 1월부터 시작된 행정개편에서 우정사업을 총괄하였던 우정성이 자치성, 총무청과 함께 총무성으로 통폐합되어 새로운 전기를 맞이하고 있다. 고이즈미 총리는 민영화를 통해 우정사업의 효율성을 기할 수 있다고 주장하나, 반대론자들은 전국 서비스를 유지할 수 없다는 반박논리를 내세우고 있다. 이에 본 고에서는 행정개편에 따른 우정사업의 변화, 민영화에 대한 찬반논리와 향후 전망 등을 중심으로 분석한다.

• Information Systems Review
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• v.18 no.2
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• pp.79-106
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• 2016

Service innovation is one means of gaining an advantage in a highly competitive environment. Although numerous studies have stressed the importance of service innovation, traditional good-dominant logic is still used in service innovation literature. Furthermore, few studies have been conducted on the link between service innovation and its antecedents in terms of service-oriented approach. To fill the gap, this article theoretically and empirically examines service innovation and its antecedents and consequences. Based on service-dominant logic and resource advantage theory, the current study aims to understand the effect of antecedents on service innovation as well as to identify the effect of service innovation on firm performance (i.e., non-financial and financial performance). Three service innovation activities, namely service creation-focused innovation, service delivery-focused innovation, and customer interaction-focused innovation, and four antecedents of service innovation, including human resource management capability, collaboration capability, marketing capability, and information technology capability, are identified based on Den Hertog (2000)'s service innovation framework. By using the empirical data collected from 189 service firms in Korea, this study explores the causal relationship among antecedents, service innovation and firm performance. Findings indicate that human resource management and marketing capabilities influence the three types of service innovation, whereas collaboration and information technology capabilities have a significant effect on both service creation-focused innovation and service delivery-focused innovation. In particular, human resource management capability is strongly related to customer interaction-focused innovation. The three types of service innovation have a positive influence on non-financial performance, whereas service delivery-focused innovation and customer interaction-focused innovation positively influence financial performance. These results support the crucial effects of antecedents, such as human resource management, collaboration, marketing and information technology capabilities, on service innovation.

• Convergence Security Journal
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• v.12 no.3
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• pp.75-83
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• 2012

Recent science technology research network moves to establish logical private network among specific research groups such as high energy physics and climate, requiring to implement private network by group for each purpose. Up to now, national research networks such as KREONET service high capacity logical private networks. Therefore standardized configuration and management scheme is essential for the deployment of logical private network. In this study, we propose the core service element and protocols for the logical networks over Layer 2 networks. We also propose system architecture that make monitoring and management easier. After that we design and implement monitoring map for logical network based on scheme. For this purpose, we also propose the description system for logical research network to provide data such as operation information, formation information, performance information and failure information of network infrastructure resource.

• Proceedings of the Korean Information Science Society Conference
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• 2005.07b
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• pp.646-648
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• 2005

시맨틱 웹과 시맨틱 웹 서비스의 논리적 기반이 되는 온톨로지에 대한 연구가 활발히 진행되고 있다. W3C는 웹 온톨로지 기술을 위한 표준 언어로 OWL을 발표했고, OWL로 기술된 온톨로지는 웹 서비스, 유비쿼터스 컴퓨팅 등에서 활용되고 있다. 그러나 OWL의 복잡한 문법 구조는 OWL 온틀로지 개발을 어렵게 하고 있어, 직관적으로 OWL 온틀로지를 개발할 수 있는 방법이 요구되었고. 이를 위해 Protege 등 많은 온톨로지 편집기들이 개발되었다. 본 논문에서는 쉬운 OWL 온톨로지 편집을 위해 개체 중심의 온톨로지 시각화를 통한 온톨로지 편집기 개발에 관한 내용을 담고 있다. 이 편집기는 JDK 1.4 환경에서 개발되었으며 OWL 온톨로지 분석을 위해 Jena2 API를 사용하였다.

• Information and Communications Magazine
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• v.30 no.3
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• pp.43-50
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• 2013

현존하는 프로토콜 중심의 네트워킹이 가지는 근본적인 한계를 인식하고 이를 소프트웨어-정의 네트워킹(Software Defined Networking: SDN)이라는 새로운 흐름으로 해소하자는 노력이 확산되고 있다. 즉 실험자들이 점차 복잡해지는 네트워킹 문제들을 논리적으로 집중화된 단순함으로 재편하여 손쉽게 해결하자는 것이다. 본 논문에서는 SDN에 기반한 미래형 서비스 실증을 위해 핵심적인 도구로 대두된 시험환경(또는 테스트베드)의 구축 방향과 사례를 살펴본다. 먼저 가상화되고 프로그램이 가능한 융합형 실험자원들을 다수의 실험자들이 공용하는 환경을 구축하고, 개별적으로 서비스 실증을 자유롭게 시도하는 전체 프레임워크를 제시한다. 특히 융합형 자원을 Rack 방식으로 구성하고 이를 연동하여 시험환경을 구축하는 추세에 따라, 독자적인 SmartX Rack을 사용한 SDN 기반 서비스 실증을 위한 시험환경 구축 사례를 설명한다.

• Proceedings of the Korea Contents Association Conference
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• 2010.05a
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• pp.342-344
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• 2010

스마트웨어가 사용자 중심으로 다변화 되어가는 유비쿼터스 환경속에서 상황정보를 제공하는 것은 서비스 전략의 중요한 성공요소가 되고 있다. 상황인식은 현실의 상황을 정보화하고 이를 활용하여 지능화된 개인화 서비스를 제공하는 기술이다. 본 논문에서는 상황인식을 이용한 맞춤형 패션 디자인 스타일 추천을 제안하였다. 제안된 방법은 사용자에게 자신의 선호도에 부합하는 패션 디자인 스타일을 제공함으로써 이를 얻기 위한 시간과 비용을 줄여주고, 손쉽게 원하는 스타일에 접근하도록 한다. 상황인식은 개인화 서비스에 필요한 상황정보를 추출하고 분류한다. 그리고 상황인식 기반의 필터링으로 패션 디자인 스타일 추천을 함으로 사용자에게 보다 다양한 서비스를 제공할 수 있다. 이를 사용자 인터페이스로 구축하여 논리적 타당성과 유효성을 검증하기 위해 실험적인 적용을 시도하고자 한다.