• Title/Summary/Keyword: 서비스의 품질

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Suggestions for the Sustainability of Social Cooperatives (사회적 협동조합의 지속가능성을 위한 제언)

  • Lee, DeokSoo
    • Journal of Korea Society of Industrial Information Systems
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    • v.23 no.5
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    • pp.135-144
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    • 2018
  • Recently, discussions about social economy have been actively promoted, and the establishment of social cooperatives, which is an axis of social economy, is being activated. However, because of the economic slowdown, social cooperative activities are often shrinking, and a case study is conducted on how to make social cooperatives sustainable. The results are as follows. In order for social cooperatives to cope with social change adaptation and market diversity, it is necessary to organize networks or participate in existing networks. It is also necessary that social cooperatives form different types of social cooperatives into separate organizational forms as needed. In addition, social cooperatives should make efforts to improve the quality of services and goods provided by each organization, and focus on attracting local people's empathy and participation to change the culture and atmosphere of the region. If such efforts are made, it will be possible for social cooperatives to become a sustainable economic organization.

TFRC Flow Control Mechanism based on RTP/RTCP for Real-time Traffic Transmission (실시간 트래픽 전송을 위한 RTP/RTCP의 TFRC 흐름제어 기법)

  • Choi, Hyun-Ah;Song, Bok-Sob;Kim, Jeong-Ho
    • The Journal of the Korea Contents Association
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    • v.8 no.8
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    • pp.57-64
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    • 2008
  • In this paper, to resolve the problem caused by a network state information inaccuracy the slow delay time that conclusion of network state of one way delay time which accuracy delay time information, according to network state changes on the based TFRC flow control, and suggest that flow control mechanism to adjust transfer rate fit of real time multimedia data. In simulation, to measure of netowork state information that on the average about 12% difference of compared RTT and $OWD{\times}2$. When used RTT, used fair bandwidth TFRC much better than TCP about 32%, when used OWD, difference about 3% used fair bandwidth. Thus, conclusion of accuracy network state that used fair bandwidth according to network state changes on the based TFRC, users can support service of high quality that flow control mechanism to adjust transfer rate fit of real time data.

Adaptive Input Traffic Prediction Scheme for Proportional Delay Differentiation in Next-Generation Networks (차세대 네트워크에서 상대적 지연 차별화를 위한 적응형 입력 트래픽 예측 방식)

  • Paik, Jung-Hoon
    • Convergence Security Journal
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    • v.7 no.2
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    • pp.17-25
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    • 2007
  • In this paper, an algorithm that provisions proportional differentiation of packet delays is proposed with an objective for enhancing quality of service (QoS) in future packet networks. It features an adaptive scheme that adjusts the target delay every time slot to compensate the deviation from the target delay which is caused by the prediction error on the traffic to be arrived in the next time slot. It predicts the traffic to be arrived at the beginning of a time slot and measures the actual arrived traffic at the end of the time slot. The difference between them is utilized to the delay control operation for the next time slot to offset it. As it compensates the prediction error continuously, it shows superior adaptability to the bursty traffic as well as the exponential rate traffic. It is demonstrated through simulations that the algorithm meets the quantitative delay bounds and shows superiority to the traffic fluctuation in comparison with the conventional non-adaptive mechanism. The algorithm is implemented with VHDL on a Xilinx Spartan XC3S1500 FPGA and the performance is verified under the test board based on the XPC860P CPU.

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The Use of Internet of Things and Innovation of the Private Security (사물인터넷의 활용과 민간시큐리티의 혁신)

  • Gong, Bae Wan
    • Convergence Security Journal
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    • v.17 no.1
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    • pp.101-109
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    • 2017
  • The Internet of things is a system that connects and communicates all sorts of things such as people, objects, and data. It's to create and share information by its own each other. It can be used to enhance the function of private security and has brought about innovative development of private security. The Internet of things is a system that allows devices connected to the Internet to communicate independently of people-objects, objects-objects connected to the Internet. That and can be used in many industries, especially in the private security sector, its value is high. The use of the Internet of things to private security sector can reinforce security zones with always-on surveillance systems, also be enhanced by its own preparedness and response to the situation. However, this study will discusse the application and development of private security in the Internet of things. The practical application of the virtual space is an immediate task and it is also an essential factor in securing security.

Service Quality assessment for Food & Beverage Product of Hotel (관광호텔 식음료상품 서비스품질 평가)

  • 김승희
    • Culinary science and hospitality research
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    • v.5 no.2
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    • pp.447-467
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    • 1999
  • Most published work on product quality focuses on manufactured goods. The subject of service quality has received less attention. This distinction is important because some of the quality-improving strategies avaliable to manufacturers may be inappropriate for service firms. Services are performances, not objects. They are often produced in the presence of the customer, as in the cause of hotel restaurant services, quality occurs during service delivery, usually in an interaction between the customer and contact personnel of service firm. for this reason, service quality is highly dependent on the performance of employees, an organizational resource that cannot be controlled to the degree that components of tangible goods can be engineered. The study has begun as a basic study for customer satisfaction-oriented management in understanding the service quality of food & beverage products and through a systematic analysis of it. The major purpose of the study was to examine the relationship of the customer satisfaction and service quality in consideration of reliability, empathy, responsiveness, tangibility and assurance. An empirical research was conducted based on the previous theoretical studies. 286 customer at first class hotels in Seoul were selected as samples of this study. The time period of research was from February through March 1999, and answers were processed by SAS to yield frequency analysis, multivariate statistical analysis and regression analysis. The finding of the statistical treatment are frequencies, factor analysis, multiple regression analysis, path analysis. SERVQUAL method was used the service quality evaluation methods. After factor analysis, it was resulted to 3 factors. those were factor 1(assurance.empathy.responsiveness), factor 2(reliability), factor 3(tangibility). The findings of the statistical treatment are as follows. First, the attribute measurement of performance service quality was affected by customer satisfaction. Second, the attribute measurement of performance service qualify was affected by repurchase intention. Third, The attribute measurement of performance customer satisfaction was affected by repurchase intention. The result of study model was followed, service quality was affected repurchase intention than customer satisfaction. indirected effect through, service duality and customer satisfaction was affected repurchase intention.

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The Effect of Educational Service Quality on Educational Satisfaction and Job Availability: Focused on Foodservice related Contract Department Students (교육서비스품질이 교육만족도와 직무유용성에 미치는 영향: 외식조리 관련 계약학과 학생을 중심으로)

  • Seo, Jae-Won
    • Culinary science and hospitality research
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    • v.23 no.4
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    • pp.203-215
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    • 2017
  • The purpose of this study is to investigate the effect of educational service quality on educational satisfaction and job usability. The results of the analysis are as follows. First, based on the theoretical background, factor analysis and reliability analysis were conducted. Five factors of tangibility, responsibility, reactivity, assurance, and empathy were found in the educational service quality. In addition, it was confirmed that there was no problem as a single factor in educational satisfaction and job availability, and these factors showed high reliability and validity. Second, in the relationship between educational service quality and educational satisfaction, all five factors which education service quality factors were found to affect educational satisfaction. The higher the factor of educational service quality, the students will be able to increase their satisfaction with education, which was a degree of satisfaction with the education of contract department. Third, in the effects of educational service quality factors on job availability, tangibility, responsibility, reactivity, and assurance have no effect and empathy affects job availability. In this study, although the factors of education service quality is high except empathy, it is not possible to increase the job availability that leads to successful business results. Fourth, job availability affects educational satisfaction. Therefore, the higher the level of job availability, educational satisfaction will also increase. The following are implications of this study. First, high-quality lectures, hands-on training, and educational programs are needed and values that students pursue must continuously increase. Second, there is a need for measures to improve job availability such as the formation of curriculum related to jobs and the demand for the training courses of restaurants.

Call Connection Control in CDMA-Based Mobile Network (CDMA 방식 이동통신망에서의 호 연결 제어)

  • 이상호;박성우
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.24 no.7A
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    • pp.987-995
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    • 1999
  • The handoff is a distinctive characteristic of the mobile networks. In the CDMA systems, if base stations support multiple Frequency Assignment (FA), they provide both soft handoff and hard handoff. Under the CDMA environments, the soft handoff guarantees the favorable service quality and the continuity of call connection without interruption, and increases the service capacity of the base stations. This paper proposes call connection control schemes with handoff queue for supporting efficient handoff processing. The proposed schemes are divided into two categories: single handoff queue scheme and multiple handoff queue scheme. We analyze the performance of the proposed call connection control schemes using numerical analysis. From the analysis results, we can say that it is more desirable to avoid hard handoff as long as handoff queues are used. When a single handoff queue used, adaptive scheme that properly mixes avoidable and avoidable hard handoff method under the given traffic condition is more desirable. In case that multiple handoff queues are used, the suitable trade-off needs to be developed between handoff blocking probability and hard handoff probability to guarantee a given blocking probability threshold.

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Burst Assembly Scheme based on SCM for Avoidance of Burst Collision in Optical Burst-Switched Networks (OBS 망에서 버스트 충돌 회피를 위한 SCM 기반의 버스트 생성 기법)

  • 이해정;김영천
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.29 no.6B
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    • pp.538-547
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    • 2004
  • Optical Burst Switched (OBS) networks usually employ one-way reservation by sending a burst control packet (BCP) with a specific offset time, before transmitting each data burst frame (BDF). Therefore, The quality of service may be degraded because contentions may lead to loss of BDFs. Especially, this phenomenon becomes more serious when burst size is longer. This necessitates an effective method of prevention to avoid burst collision in nodes. OBS networks can employ several methods to avoid such burst losses. One is that burst size is cut short to reduce burst loss probability during scheduling time. In this paper, we evaluate the burst generation and transmission using Sub-Carrier Multiplexting (SCM) in OBS networks. We propose an appropriate burst assembly architecture and transmission scheme based on SCM in OBS networks. The performance of SCM in OBS networks is examined in terms of number of Sub-Carriers per wavelength, burst loss probability, throughput, and total bandwidth of an optical fiber.

A Study on the Cycle Time Optimizing and the Delay Reducing for the MAC of NGA PON (NGA PON의 MAC을 위한 사이클 타임 최적화 및 지연감소에 관한 연구)

  • Chung, Hae;Kim, Jin-Hee;Kim, Geun-Young
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.34 no.9A
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    • pp.685-696
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    • 2009
  • The requirements of the NGA are to provide broader bandwidth, higher splitting ratio, and longer reach than those of the current FTTH. In the TDMA PON accounting for large percentage in the total FTTH, the increase in distance between the OLT and the ONU leads to the increase in propagation delay and in packet delay three times more than the propagation delay. It is because a packet arrived in the ONU is handled through bandwidth request, grant, and transmission. To reduce the increased packet delay, the OLT have to reduce the cycle time. However, it will cause increased overhead and reduced link efficiency. In this paper, we investigate several problems in TDMA PON when the subscriber access network extended to 60 or 100 Km reach as a NGA goal and provide a method that determines an optimal cycle time to satisfy QoS for delay sensitive traffics. In particular, we suggest a variable equalized round trip delay method and a variable cycle time method. It is shown that the former reduces the packet delay and the latter increase the link efficiency.

Optimal Power Allocation for Spatial Division Multiplexing Scheme at Relays in Multiuser Distributed Beamforming Networks (다중 사용자 분산 빔포밍 네트워크의 중계기에서의 공간 분할 다중화 기법을 위한 최적 전력 할당 방법)

  • Ahn, Dong-Gun;Seo, Bang-Won;Jeong, Cheol;Kim, Hyung-Myung
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.35 no.4A
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    • pp.360-370
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    • 2010
  • In this paper, a distributed beamforming problem is considered in an amplify-and-forward (AF) wireless relay network consist of multiple source-destination pairs and relaying nodes. To exploit degree of freedom of the number of beamformers, in the first step, we proposed that the sources transmit their signals through orthogonal channels. During the second step, the relays transmit their received signals multiplied by complex weights to amplify and compensate for phase changes introduced by the backward channels through one common channel. The optimal beamforming vectors are obtained through minimization of the total relay transmit power while the signal-to-interference-plus-noise ratios (SINRs) at the destinations are above certain thresholds to meet a quality of services (QoSs) level. In the numerical example, it is shown that the proposed scheme needs less transmit power for moderate network data rates than other schemes, such as space division multiplexing or time-division multiplexing scheme.