• Journal of the Korean Society for information Management
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• v.21 no.4 s.54
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• pp.265-279
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• 2004

This study is to research quintessence of information service in the libraries by interpreting 'Information' as it is ubiquitous. For the purpose, it investigates and analyzes information behaviors of the libraries in information-cultural history. The meaning of 'ubiquitous' is understood as a practice that everything we need should be inherent in our lives for its usefulness and effectiveness. Information is intrinsic in our lives and the libraries, information management systems, have been evolved by extending the intrinsic value of information, 'ubiquity'. Human being's history results from information behaviors and the meaning of the libraries consists of production, accumulation, organization and distribution of the libraries. It should be recognized that the ultimate purpose of the library services is for their users. Consequently information systems and technological networks in the libraries should be focused on applications and inherence for the purpose. Model studies of the libraries should be developed to user-centered information services that substantialize the interpretation of information, as it is ubiquitous. This study is a trial for defining the quintessence of the libraries. Furthermore, it provides foundation of understanding what the libraries are.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 1998.03a
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• pp.237-242
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• 1998

상거래의 본질은 어떠한 상품이나 서비스와 그에 상응하는 경제적 가치이 교환이라 볼 수 있다. 따라서 전자상거래의 경우에도 인터넷을 통한 고급서비스를 실현하기 위해서는 제공하는 서비스나 재화의 경제적 가치를 전자적으로 회수 할 수 있는 전자지불 시스템을 구축하는 것이 중요하다. 본 연구에서는 전자지불 시스템의 기술현황을 살펴본후, 전자지불 시스템의 개발방향과 성공적인 실현을 위한 선결과제를 제시한다.

• Journal of Service Research and Studies
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• v.8 no.2
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• pp.67-76
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• 2018

Service quality research has been the subject of service studies for many years. This study is an exploratory study to improve the service quality measurement factor, and the research has been carried out reflecting the nature of the service; relationship quality, interactivity, horizontality, and harmony. Also, among the developed service quality measurement factors, the research model is reconstructed considering the major factors such as environmental quality, result quality, and convenience quality. Relationality and interactivity redesigned the quality factor, which is called interactive quality. The redesigned service quality factors consisted of interaction quality, result quality, environmental quality, convenience quality, harmonious quality, and horizontal quality. Experimental group evaluation was conducted on the quality factors and 18 measurement items were derived. A questionnaire was conducted to verify the validity of the 18 items. As a result of the questionnaire analysis, 6 factors and 15 items among the 18 items of service quality measurement factor were found valid. The six factors for the service quality measurement presented in this study are the results of the early stage research, but they can be used to improve the service quality factor in the future. However, this is significant because it reflects the characteristics of services that are consistent with the service economy. In particular, the horizontal quality and harmony quality factors are new factors not mentioned in the previous studies and need to be verified through further detailed studies. Further research is needed to improve the service quality measurement factors reflecting the nature of services and the characteristics of new services.

• Journal of Service Research and Studies
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• v.10 no.1
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• pp.1-15
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• 2020

This study was performed to derive a new business administration framework based on the service philosophy established in the previous research. We proposed a business administration system that reflects the changes of modern economic society and solves problems of existing business administration. The problem of the existing business administration is analyzed by analyzing the essential problems of business administration as a discipline and the practical problems of current business administration. New management theory must have a status as an intrinsic discipline, so it must meet the common principles of human society. The principles of universe and the life principle of mankind, which are the environment in which human beings live, were reflected. As a result of deriving these common principles, qualification requirements as the intrinsic disciplines of business administration can be defined. The new business administration discipline is constructed in three fields. Business philosophy, a theory of manager, and business administration skills are three sub-fields of new business administration. We define the detailed structure of each field of new business administration and present the main research topics. In the future, further research is needed to deepen the culture of essence in business administration, and it is necessary to study the construction of the new business administration theory in detailed field.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.20 no.3
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• pp.163-169
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• 2009

The concept of library is newly interpreted and designed under the environment of U-City. The basic notion of the library should not changed its kernel nevertheless, the new technologies like ubiquitous computing services are applied to the library, which functions in terms of information services, continuous learning programs and communities of practice(CoP). The library is fit for any technologies or environments as organism. Actually the library has been shown in terms of new information technologies with the changes of the times. It leads to comprehend the library as its appearance not as it is. The libraries including even cities have evolved toward ubiquitous(computing) environment. On the other words, the libraries have sought ubiquitous at the past, now they are still chasing it.

• Information and Communications Magazine
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• v.34 no.3
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• pp.23-28
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• 2017

현재 금융권에서는 핀테크 활성화를 위한 다양한 정책 추진과 다양한 비즈니스 모델이 창출되고 있는 실정이다. 그러나 핀테크의 본질에 대한 오해가 있는 듯하다. 핀테크의 본질은 중앙집중형 금융서비스를 P2P 분산형 서비스로 혁신하는 것을 의미한다. 이 특성이 기존의 전자금융 또는 e 금융과 핀테크의 차별성을 나타내는 중요한 개념인 것이다. 이런 측면에서 블록체인 기술이 핀테크 활성화의 기본 인프라역할을 담당하게 될 것이다. 블록체인이란 P2P 네트워크에서 상호 신뢰 할 수 없는 사람들 간의 신뢰를 확보해주는 P2P 신뢰네트워크이기 때문이다. 특히, 블록체인 기술과 암호기술을 융합한 암호블록체인을 설명하고 암호블록체인이 제2의 인터넷으로 핀테크 산업 및 보안을 근본적으로 바꾸는 블록체인패러다임을 역설한다. 한편으로는 블록체인의 탄생 배경으로 인해 블록체인에 대한 다양한 오해가 있는 듯하다. 본고에서는 블록체인 기술에 대한 정확한 이해를 바탕으로 향후 핀테크 보안에 있어서 중요한 역할을 담당할 수밖에 없는 이유와 발전 방향에 대해 논하고자 한다.

• Convergence Security Journal
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• v.11 no.3
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• pp.55-66
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• 2011

This research focus on the value of smart phones for university students in Korea, considering on the correlations between the main causes influencing intrinsic value(price attributes, function attributes), network value(learning effects attributes, externalities attributes) user satisfaction, and intentions of repurchase of the smart phones market in Korea. Through the statistical analyses on the 8 hypotheses from a research model, we found that intrinsic value and network value gave an attentive influence on user satisfaction and repurchase intention. Call charge and Liquid crystal display and Design of smart phone have an influenced user satisfaction and repurchase intention.

• Korean Journal of Social Welfare Studies
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• v.44 no.3
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• pp.271-300
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• 2013

The objective of this study is to discover how the performance of service is perceived by those who receive the services. For the purpose of this study, perception on service performance is defined as "the perception of the changes in daily life as a result or in the course of using Cultural Welfare Services, i.e., the users' own perception of the tangible changes made through the community experience, the perception of others arising from interaction within the community, and the perception of future social relations or vision of the future." The study was conducted by using the qualitative research method of phenomenological approach aimed at understanding the essential aspects of interpersonal phenomena as they occur in a sociocultural context. The outcomes of the study that users' perception on performance of Cultural Welfare Services is principally "a process of enabling users who have hitherto led a life devoid of meaning and values to explore the opportunities of changing the course of life by awakening their cultural sensitivity." With regard to the essence of performance, which is a higher category, the analyses have led to the following findings: "perception of 'me' within the community", "emotional stability acquired in the course of task performance", "perception of a new 'me' through community activities", "perception of 'others' face to face with me", and "exploration of opportunities for a new life".

• Information and Communications Magazine
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• v.32 no.3
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• pp.60-67
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• 2015

ICT(Information and Communication Technology)의 발전속에서 늘 그 중심에 서 있던 이슈는 플랫폼이다. ICT 업계에서 제공하는 서비스를 이용하는 일반 사용자들은 플랫폼의 존재를 알지 못하면서 자연스럽게 서비스를 이용하지만 그 이면에는 사용자들에게 자신의 플랫폼을 제공하기 위한 노력이 숨어 있는 것이다. 즉, 플랫폼 지배를 통해 ICT 업계의 선두를 유지해 오거나 선두로 나서고자 하는 노력과 시도는 늘 있어 왔으며 플랫폼 기술은 단일 목적 단일 서비스 지원을 위한 하드웨어, 소프트웨어 플랫폼에서 출발하여 개인화 서비스 플랫폼, 클라우드 기반 서비스 플랫폼을 거쳐 융합 서비스 플랫폼까지 발전 해 왔다. 서비스 사용자들에게 공통 요소를 제공해 준다는 플랫폼의 본질은 변화되지 않고 있지만 관련 기술의 발전과 더불어 플랫폼을 바라보는 관점에 따라 플랫폼의 구조와 기능 발전을 거듭해 왔다고 볼 수 있다. 본고에서는 이러한 ICT 업계의 기술 발전 흐름 속에서 가장 큰 의미를 담고 있는 플랫폼에 대해 다양한 관점에서의 플랫폼의 의미와 변화를 살펴보고자 한다. 그리고 나서, 플랫폼 기술 발전의 흐름 속에서 사용자들에게 Tele-experience 서비스를 쉽게 사용할 수 있도록 지원해주고 서비스를 제공해 주는 Tele-experience 실감서비스 플랫폼 개발 방향과 이슈에 대해 살펴봄으로써, 향후 플랫폼의 역할에 대해 조명해 보고자 한다

• The Journal of the Korea Contents Association
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• v.8 no.6
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• pp.222-231
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• 2008

The research was executed to find out that customers' dissatisfaction level caused from service failure could be increased or decreased by personal value attitude for a event. With the empirical study the research found fate or destiny oriented individuals are more likely to forgive for the service failures than face value oriented ones. The findings will be helpful to increase customers satisfaction levels after customers experienced service failures if a service firm can manage individuals' personal values.