• Title/Summary/Keyword: 서비스디자인의 정의

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A Study on Preference of Smoking Booth Design (흡연 부스 디자인의 선호도 조사 연구)

  • Yang, Keun-Young
    • The Journal of the Korea Contents Association
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    • v.17 no.1
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    • pp.183-192
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    • 2017
  • This study aims to suggest improved design for both non-smokers and smokers to minimize inconvenience of smoke, at the same time, allow smoking in comfortable environment. The study was researched in three categories: First, consciousness research regarding smoking booth, second, preference research regarding product design, and third, research on emotional words about smoking booth by emotion evaluation. The result of design preference research was, first of all, smoking booth for smokers should be designed in both notable and familiar shape rather than stiff and rough shape. Second, color for the booth should apply warm colors such as white, pastel, and bright tone rather than prime colors. Third, the internal circulation filter in smoking booth should be managed thoroughly. In addition, extra seats and ventilation design is necessary to prevent passive smoking. The result of emotion evaluation was that people recognized certain words in four aspects. Each image word for factor 1 was "functional emotion', factor 2 was "psychological emotion", factor 3 as "color emotion", and factor 4 as "shape emotion". User-centered service design is necessary for both smokers and non-smokers, to minimize the damage by smoke and to spend time for short break.

A study on DVB-SI based additional information transmission method of data service linked with movie information TV program (영화정보 프로그램 연동형 데이터서비스의 DVB-SI 기반 부가정보 전송 방법에 관한 연구)

  • Kwangilm KO
    • Convergence Security Journal
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    • v.22 no.2
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    • pp.91-98
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    • 2022
  • Because the movie has the characteristics of a cultural product where experience is important, a promotional strategy is used to convert viewers into movie audiences by providing indirect experiences of movies through professional movie information programs. Considering that the movie information program is a strategic publicity medium that raises the audience's intention to watch a movie, a study on the data service that provides useful additional information to the viewer in conjunction with the movie information program is meaningful. Against this background, this study contains the core research contents in the development of data service linked with movie information program. Specifically, additional information of the movie information program was defined. And to provide the additional information to the data service, the digital broadcasting international standard DVB-SI-based additional information transmission method was devised.

A study on Data Service for Travel Programs based on the Broadcasting Environment of Domestic Satellite Broadcaster (국내 위성방송사의 방송 환경을 기반한 여행 프로그램 데이터서비스에 관한 연구)

  • Kwangil KO
    • Convergence Security Journal
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    • v.23 no.3
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    • pp.57-64
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    • 2023
  • Due to the COVID-19 pandemic, the broadcasting industry has been greatly affected, to the extent that the footprint of travel programs has disappeared. Although travel programs have been back on the air since 2022, there remains a task of recovering the stagnant desire for travel. Based on a study that travel programs have a positive impact on viewers' travel intentions, this study examined a data service that provides preferred additional information on travel programs, considering the broadcasting environment of satellite broadcasters that transmit multiple travel programs through various channels. Specifically, preferred additional information was investigated for travel programs of various genres and formats, and a feature model based on FODA was designed to be used when the satellite broadcaster decides the data service configuration. In addition, the necessary information for operating the data service was defined based on the feature model, and a method of transmitting it using the DVB-S SI, a domestic satellite broadcasting standard, was devised. The feasibility of this study was also confirmed using a DVB-MHP based data service prototype.

The effect of flower decoration on customer's satisfaction and re-visit of a baby's first birthday (화훼장식이 돌잔치 고객의 만족도와 재방문 의도에 미치는 영향)

  • Kim, Joung Hee;Lim, Young Hee;Kim, Kiu Weon
    • FLOWER RESEARCH JOURNAL
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    • v.19 no.1
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    • pp.68-76
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    • 2011
  • This study was conducted to investigate customer taste related to satisfaction of a baby's first birthday party and re-visit of venues. General characteristics of customers were similar in male and female or the married and the unmarried. Mainstream age of respondents was from in their 20's to 30's. Among them, the number of university graduates were the largest in education level. Theoretical model was composed with seven significant variables of design style and composition and design harmony and color sense for flower decoration, accessibility, facility, service and price, satisfaction, and intention of re-visit based on the result of analysis on these factors. Exploratory factor analysis was performed using SPSS 14.0K. Structural equation modeling(SEM) for simultaneous measure of path coefficient in all casualty of study model, measurement model of AMOS 7.0 for evaluation of validity, and reliability and factor analysis method using technical statistics, frequency analysis, and Cronbach's Alpha for data analysis were used. The result of hypothesis verification showed that design style and composition was the most significant item in satisfaction of parameter and it was followed by design harmony and color sense. While service and price had positive effect on satisfaction, accessibility and facility had no relation to it. It means that the most crucial variable was a flower decoration in planning and representation of the celebration of baby's first birthday. In conclusion, the finding of this study suggests that the effective utilization of these variables will contribute to the enhancement of satisfaction affecting improvement service and price or intention of re-visit.

Quality Evaluation Factors and Continuance Intention for Web-based Legal Information Services (웹기반 법률정보서비스 품질 평가요인 및 지속의도에 관한 연구)

  • Park, Ji-Hong
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.28 no.4
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    • pp.57-76
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    • 2017
  • The purpose of this study is to investigate the determinants of the quality of Web-based legal information services and their significant influences on the user continuance intentions. Based on the main dimensions of the SERVQUAL, this study conceptualizes five dimensions of reliability, assurance, design, empathy, and responsiveness. It measures the level of expectation and satisfaction on the basis of these five dimensions. Regression analysis was conducted to extract and analyze the determinants of the service quality and the factors affecting continuous intention. The level of legal information service quality is superior in empathy, responsiveness, and design category, but it is relatively insufficient in reliability and assurance category. In the reliability category, the relevance of the search results was an issue. The problems related to the authority and information sources were recognized as important. Reliability implies that there is a relatively close relationship between empathy and responsiveness, and that it is necessary to improve the quality of contents such as empathy and responsiveness in order to increase reliability. In order to increase the ongoing use of legal information services in the future, it is more effective to make sure that assurance is top priority.

A Study on the Implementation of gamification in Mobile Payment Services (모바일 페이먼트 서비스의 게임화 구현에 관한 연구)

  • Chen, Tzu-Ying;Pan, Young-Hwan
    • Journal of the Korea Convergence Society
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    • v.13 no.4
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    • pp.213-226
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    • 2022
  • The importance of gamification is garnering increased attention in the corporate world. Gamification refers to using game mechanics and thinking patterns in non-game domains to promote user engagement. By reviewing the definition of gamification and related literary research, we aim to understand how to put theory into practice and determine the organization of gamification's main features. Next, in order to understand the current implementation methods of mobile payment gamification marketing. We analyze popular mobile payment apps as case studies. To examine the effectiveness of game mechanics on mobile payment marketing to determine whether there is a positive impact on brand loyalty and stickiness. The results are used to identify shortcomings in gamified mobile payment systems. Finally, we propose a gamification framework model for mobile payments and offer recommendations for underutilized game mechanics based on previous cases. Future research can reference our model for deeper studies on the effectiveness and impact of gamified mobile payments.

An Analysis of the Healing Environment Design for the Waiting Space of Children's Hospital -Focused on Children's Hospital in Beijing, China- (어린이병원 진료대기공간의 치유환경디자인 분석 -중국 북경소재 어린이 전문병원을 중심으로-)

  • Kang, XiaoMeng;Kim, Se-Hwa
    • The Journal of the Korea Contents Association
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    • v.17 no.11
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    • pp.491-500
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    • 2017
  • Recently, there are many children's hospitals which medical facilities are need to be improved in China. Except medical facilities, the environmental element-children's emotional security and mental development-were often been ignored. The waiting space is a place for the formation of the impression of hospital and the important space of spatial constitution for emotional security. It is necessary to provide a friendly environment for children. Previous studies showed there are three factors that affected healing environment in children's hospitals' waiting space: physical, psychological and conduct. The result showed that Chinese children's hospitals performed better in physical factor, but lack of psychological and conduct factor based on the case study of 6 children's hospitals in Beijing. In order meet the needs of patients and protectors better, the main purpose of this study is provide the suggestion for improving the healing environment from the perspective of design.

Multiple Interactive Visualization Techniques for Information (복합상호작용 시각화기법을 통한 정보 표출)

  • Kang, Sang-Goo;Nam, Doohee
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.11 no.5
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    • pp.56-61
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    • 2012
  • Several Visualization techniques have been applied in traffic information area. This work is the basic research for applying of interactive visualization techniques when the traffic information is provided to users. Design of interactive visualization techniques were applied to traffic information services. Previous studies for information visualization with interactive visualization techniques were investigated, and the traffic information services currently provided were analyzed. There are many types of interactive visualization techniques, but this study is mainly focused on selecting, querying, linking, filtering and rearranging techniques. The users can obtain the proper and more suitable information for theie needs, because each interactive visualization techniques support interaction between information and users. The traffic information which has one of interactive techniques can be more effective for decision making and utilization. More attention is given to interactive visualization of data and information techniques in transportation field. By this research, it is expected that traffic information services is more effective and can be a foundation work for various interactive visualization techniques in traffice inforamtion.

A Generic Interface for Internet of Things (IoT) Platforms (IoT 플랫폼을 위한 범용 인터페이스)

  • Kim, Mi;Lee, Nam-Yong;Par, Jin-Ho
    • KIPS Transactions on Software and Data Engineering
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    • v.7 no.1
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    • pp.19-24
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    • 2018
  • This paper presents an IoT platform of common interfaces that are flexible IoT applications and Connect the smart devices. The IoT platform includes automatic collaboration discovery the smart Device. It is different things case with connection each device through IoT Platforms are each device and application service. Due to these heterogeneities, it is quite advantages to develop applications working with derived IoT services. This circumstance needs the generic interface and results in a range of IoT architectures by not only the environments settings and discovery resource but also varied uniqe to implementation services working with IoT applications. Therefore, this suggestion of solve the problems and make it possible independent platforms always alive to connection with each devices based on the generic interface. The generic interface is heterogeneity-driven solve the problems and effectively contributions a platform that could be operated in diverse IoT Platforms.

Impact of Service Quality of Cosmetic Road Shop Male Sales Staff on Purchase Intention (화장품 로드샵 남성 판매종사원의 서비스품질이 구매의사에 미치는 영향)

  • Won, Kyoung-hee;Jung, Yeon-ja
    • Journal of Convergence for Information Technology
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    • v.9 no.5
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    • pp.243-251
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    • 2019
  • Men's beauty experts are engaged in the beauty area, which has been recognized as a woman's entirety due to changes in the society in which the standards of the occupational groups according to sex are collapsed. The purpose of this study is to find out the strategic implications for attracting male beauty workers to male beauty practitioners through the influence of the service quality of male sales workers of cosmetics road shop among the growing beauty industry and increasing male beauty practitioners. I want to provide you with basic data. As a result, the service quality of male sales personnel of cosmetics road shop had a positive effect on the purchasing intention. As a result, male sales workers of cosmetics road shop seemed to have a well - It is necessary to provide continuous product education and education to provide prompt and accurate service.