• Title/Summary/Keyword: 서비스경제

Search Result 2,796, Processing Time 0.037 seconds

서비스 기업의 연구개발 활동에 관한 연구

  • Lee, Yeon-Hui;Lee, Hye-Jin
    • Proceedings of the Technology Innovation Conference
    • /
    • 2009.02a
    • /
    • pp.489-518
    • /
    • 2009
  • 선진국의 경제구조가 서비스경제로 전환됨에 따라 고부가가치를 낼 수 있는 지식기반 (Knowledge-based) 또는 기술기반 (Technology-based) 서비스의 중요성이 부각되고 있으며 서비스 기업들간의 경쟁도 매우 치열해지고 있다. 서비스 기업들은 보다 차별화 된 고객가치를 창출하고 미래의 핵심역량을 확보하기 위해 다양한 활동을 전개하고 있으나 제조기업과는 달리 대부분의 서비스 기업들에게 연구개발 (Research and Development, R&D)이라는 개념은 매우 생소한 상태이다. 최근 유럽을 중심으로 서비스기업의 연구개발에 관한 논의가 활발히 진행되고 있지만 서비스기업의 특성을 포괄하는 연구개발에 대한 정의를 내리는 수준에 머물고 있다. 최근 우리나라 정부에서도 서비스 연구개발에 관한 정책입안을 위해 연구를 진행하고 있는바, 서비스기업에서의 연구개발에 대한 정의, 조직, 예산, 활동영역, 산출물 및 이에 따른 정책적 지원 등에 관한 학계에서의 연구는 거의 이루어지지 않고 있는 실정이다. 본 연구에서는 서비스기업의 연구개발활동을 도출하고 연구개발투자와 기업성과와의 관계를 분석함으로써 효과적인 연구개발 투자규모를 도출하는 것이 목표이다. 이 때 서비스기업의 연구개발활동이라 함은 연구개발 대상, 수행조직, 연구개발의 중요성이 포함된다. 또한 연구개발투자와 1-2년 후의 매출 및 순이익의 변화를 분석한다. 실증분석을 위해 기술기반 서비스를 대표하는 국내 IT서비스 기업을 대상으로 설문조사를 실시하였으며 다양한 통계분석을 활용하였다. 연구결과 대부분의 서비스 기업 응답자가 연구개발의 중요성을 크게 느끼고 있는 것으로 나타났다. 기업마다 부서별 또는 중앙 연구개발센터를 중심으로 다양한 연구개발활동을 수행하고 있으며 연구개발투자가 기업성과로 연계되기 위해서는 최고경영자의 관심이 가장 중요한 요인인 것으로 지적되었다. 가장 효과적인 연구개발 투자규모는 매출액 대비 15-19%인 것으로 분석되었는데 이는 벤처기업의 특성을 갖는 중소 IT서비스 기업들의 참여가 많았기 때문일 것으로 해석된다. 본 연구의 결과는 우리나라 서비스기업들이 미래준비를 위한 활동을 전개함에 있어 고려해야 할 주요 요인들을 제시해 줄 것이다.

  • PDF

The effects of the interaction between social service use and economic hardship on the family conflicts among low-income families (복지서비스 이용이 저소득가구의 가족갈등에 미치는 영향 : 경제적 어려움과의 상호작용을 통한 고찰)

  • Jung, Sun Young;Chung, Hyun sook
    • Korean Journal of Social Welfare Studies
    • /
    • v.42 no.1
    • /
    • pp.5-30
    • /
    • 2011
  • This study examined the interactive effects between social service use and economic hardship on the family conflicts among low-income families. We analyzed data from about 2,000 low-income families who participated in both the first and the second waves of the Korean Welfare Panel Study using a hierarchical logistic regression model. The main results are as follows. First, take-up rates of social services among low-income families were very low. Second, among the low-income families who did not use any social service, families who experienced more economic hardship were more likely to experience family conflicts. Third, the higher levels of economic hardship increased the positive effects of social service of reducing family conflicts. These findings suggest that the resource for the social services be concentrated on the low-income families who tend to experience more economic hardship and thereby family conflicts and that comprehensive social services be provided in the programs which aim to promote family relationships.

Trade and Inequality in the Digital Economy (디지털경제에서의 국제무역과 소득격차)

  • Yoon, Sang-Chul
    • Journal of Labour Economics
    • /
    • v.28 no.2
    • /
    • pp.29-54
    • /
    • 2005
  • This paper presents a simple two-sector general equilibrium model of noncomparative advantage trade between structurally identical advanced economies. Attention has focused on the effects of trade in information technology (IT) goods and services on the wage inequality in the digital economy. The model confirms and illustrates that wage inequality in the digital economy reflect trade in IT goods and services between advanced economies. In particular, this paper shows that even though the relative price of skilled labor-intensive technology good is declined with trade in IT goods and services, the wage of skilled labor increases. The reason is that as Jorgenson (2001) has empirically found, the price elasticity of demand for the technology goods is elastic.

  • PDF

The Impact of Consumer's Ethical Self-Identity and Service Utility based on Sharing Economy Service on Service Satisfaction and Intention to Recommendation (공유경제서비스에 대한 소비자의 윤리적 자아정체성과 서비스효용이 서비스만족도와 추천의도에 미치는 영향)

  • Lee, Yun-Sun
    • Journal of Digital Convergence
    • /
    • v.18 no.1
    • /
    • pp.103-109
    • /
    • 2020
  • As part of the sharing economy service, the present study is not only about the positive aspects of O2O services, but also about the consumer ethical perceptions of recent conflicts with existing business and labor markets, trust of platform, and service utility on consumer satisfaction and intention to recommend O2O services. To test hypotheses, data were collected and analyzed for 149 samples, focusing on the car sharing service, an example of the sharing economy service, which is becoming an issue. As a result, the ethical self-identity of the consumer, the trust of the platform, and the service utility, all affected the service satisfaction, whereas only the hedonic utility and trust of the platform had a positive effect on the intention to recommendation. This study is meaningful in that it examines the influence of service utility focusing on ethical consciousness and social perspective of consumers, rather than on the point of consumption such as ethical consumption position and trust of platform based on sharing economy service.

Appropriation of Human Resources into Human Assets and Its Typology (인적자원의 인적자산화 과정과 자산유형)

  • Jeong, Kioh
    • Journal of Service Research and Studies
    • /
    • v.9 no.2
    • /
    • pp.77-88
    • /
    • 2019
  • Appropriation means the process of transforming resources to property. John Locke earlier investigated the appropriation process of natural resources into the land property, which grounded the jurisprudential base of the private ownership of the land. In the same way human resources are transformed into the human assets. Appropriation process, very rarely studied so far, in this case of human property is the focus of this paper. The appropriation of intangible property is by far easier than the appropriation of tangible property. Learning is a process of embodiment, which naturally mean the process of appropriation. For the material resources which exist out of human body, appropriation necessary need special philosophical and institutional justification. In the process appropriation for intangibles, investigator found, appropriator and learner either can be same, or can be differentiated. In the former case substantial human assets are created while in the latter relational human assets are built. After the discussion of appropriation process, Investigator proceeds to the problem of visualizing the invisibles. Evaluation and assessment issue were discussed in this perspective. Qualification system is particularly noted as a system to regulate substantial human assets including their issuing and registration. The work done in this paper would contribute in understanding the law of education and the law of qualification.

Development of an Economic Valuation Methodology and Model for the DDS of Foreign Journals (해외학술지 원문제공서비스의 경제적 가치 평가 방법론 및 모델 개발)

  • Jung, Young-Mi
    • Journal of the Korean Society for information Management
    • /
    • v.25 no.4
    • /
    • pp.245-267
    • /
    • 2008
  • This study is to develope a user-based economic valuation methodology and model for the economic analysis on the DDS of foreign journals. For this study, the sampling data on the annual subscribed journals by K institution was used and the online questionnaire was used to collect data. There are three aspects of the economic value of DDS journals was classified as use value, non-use value, and expectancy value. We suggested the income and market approach to measure its economic use value. To estimate the its value by individual users, this study applied a contingent valuation method and designed the imaginary scenarios.

Legal issue in ride-sharing service -Discussions on shared and synthesis economy- (승차 공유 서비스의 법적 쟁점 - 공유경제와 종합경제 논의 -)

  • Lim, Han-Sol;Jung, Chang-Won
    • Journal of Digital Convergence
    • /
    • v.18 no.4
    • /
    • pp.101-112
    • /
    • 2020
  • This study aims to discuss the current status of the ride-sharing platform industry, which embodies the core values of the 4th Industrial Revolution, sharing and connectivity, as well as economic, industrial, and legal issues. To understand the position of competing groups, the research conducted extensive literature reviews on domestic and international cases of technical and legal issues of the sharing economy. The result indicates that the ride sharing industry showed the economy of synthesis in which production, supply, distribution, and consumption are on one platform. It made possible to share values to users and synthesize them with new services through easy-access mobile application technology. To resolve the conflicts between the taxi industry and the ride sharing industry, this study suggests the following: Ride-sharing companies should make contributions to provide legitimate services. The taxi industry needs to understand the value of the new industry and consumers who chose the shared platform service. The significance of the current study is that it proposed a comprehensive analysis and policy direction toward the issue of balance between public and private interests and legal stability.

전자지불 시스템의 기술 동향에 관한 연구

  • 권영직;한국희
    • Proceedings of the Korea Society for Industrial Systems Conference
    • /
    • 1998.03a
    • /
    • pp.237-242
    • /
    • 1998
  • 상거래의 본질은 어떠한 상품이나 서비스와 그에 상응하는 경제적 가치이 교환이라 볼 수 있다. 따라서 전자상거래의 경우에도 인터넷을 통한 고급서비스를 실현하기 위해서는 제공하는 서비스나 재화의 경제적 가치를 전자적으로 회수 할 수 있는 전자지불 시스템을 구축하는 것이 중요하다. 본 연구에서는 전자지불 시스템의 기술현황을 살펴본후, 전자지불 시스템의 개발방향과 성공적인 실현을 위한 선결과제를 제시한다.