• 한국의류학회지
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• 제32권10호
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• pp.1497-1508
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• 2008

The objective of this study is to identify the types of relationship quality of department store fashion consumers. This study also aims to look at if consumers form different type of relationship quality with various relation partners. In this study, qualitative research was conducted on 25 female consumers to come to a comprehensive and in-depth understanding of fashion consumers' diverse loyal relationships. Fashion consumer's relationship quality consisted of 'self attachment', 'symbolic', 'trust', 'intimacy', 'compensational bind', and 'habitual alternative'. 6 relationship quality dimensions were distinguished according to each dimension's emotional involvement level and conscious activeness level of consumers. While self attachment was classified as emotional and active relationship quality, compensational bind and habitual alternative were typical relationship quality types of fashion store loyalty such as department store loyalty, thus classified as inertial and cognitive relationship quality type. This study might provide a useful direction to apparel brands and retailers in finding out which relationship quality type is more effective for differentiated marketing strategies.

• 한국의류학회지
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• 제24권6호
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• pp.907-917
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• 2000

Although interest in the potential and actual usage of the Internet as a transaction medium is increasing, the market for fashion merchandise on the Internet in Korea has yet to take off. As the Internet environment is expected to bring about a transformation of conventional consumer buying behavior, the purpose of this exploratory research is to investigate the buying behavior of fashion products on the Internet to identify relevant concepts and generate hypotheses for further empirical research. The research methods selected for the study were observation and in-depth interview. Twelve subjects who had purchased fashion products on the Internet were selected and interviewed. Those who could not participate in face-to-face in-depth interviews because of the geographic locations were interviewed on-line. The results are as follows: First, subjects went through the stages of shopping motivation stage, site choice behavior stage, in-site behavior stage, and postpurchase behavior stage. Second, a model was extracted for each shopping stage, and a final model was completed based on comparisons with the participants processes. The information content of each phase was discussed. Finally, each participant was classified using their purchasing process, revealing six possible mixed usage patterns of the Internet marketing system and the traditional marketing system.

• 한국의류학회지
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• 제36권5호
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• pp.523-533
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• 2012

Website reputation is a key criteria for searches related to fashion product information and purchases. The greater the reputation of a website, then the greater the sense of community among its members; in addition, a stronger positive attitude towards the products influence subsequent purchases or WOM intention. This study reveals the influence website reputation and a sense of community for the WOM effect in regards to fashion products according to the type of the online shopping mall. The findings of this study are as follows. First, an increased website reputation produces a higher sense of community and perceived usefulness for WOM. The effect of the WOM was greater as the perceived usefulness of WOM increased. Second, the perceived usefulness of WOM had the greatest effect on the WOM effect. The reputation of a website had only an indirect effect on the WOM effect through the sense of community and the perceived usefulness of WOM. Third, the comprehensive mall had a greater reputation, but the WOM effect was greater with the fashion specialty mall. About the influence on the WOM effect, in the comprehensive mall the sense of community was more powerful than reputation of the website. In the fashion specialty mall the reputation of the website was more powerful than the sense of community.

• 복식
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• 제60권8호
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• pp.118-131
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• 2010

The purpose of this study was to identify the differences in cosmetics brand selection by product type, and the differences in ambivalent cosmetics consumption attitude by ambivalent clothing consumption attitude. The subjects of the study were females aged 20 plus, living in Seoul and Gyeonggi Province between January and February 2008, and 427 questionnaires were used for analysis. For data analysis SPSS 17.0 statistical program was used, and principal component analysis, paired t-test and t-test were conducted. The results and conclusions of this study are as follows: firstly, the differences in cosmetics brand selection by product type were investigated. The results showed that domestic high-priced brands of skincare products were selected most often, that foreign high-priced brands of base products and color products were selected most frequently, that domestic low-and medium-priced brands of hair products were selected most often, and that foreign low-and medium-priced brands of body products were selected most frequently. In particular, foreign high-priced brands of color products were most favored, followed by domestic low-and medium-priced brands. The subjects selected foreign high-priced brands, which are the most expensive, and domestic low-and medium-priced brands, which are the least expensive, at the same time. They displayed ambivalent consumption patterns. Secondly, the differences in cosmetics consumption attitude by ambivalent clothing consumption attitude were examined. Groups high on ambivalent clothing consumption attitude had a higher cosmetics consumption attitude than groups low on ambivalent clothing consumption attitude.

• 한국신재생에너지학회:학술대회논문집
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• 한국신재생에너지학회 2007년도 춘계학술대회
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• pp.747-752
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• 2007

경제적 측면에서 본다면 에너지는 생산과 소비에서 매우 큰 비중을 차지함과 동시에 다른 유형의 상품과 대체 가능성이 높지 않다는 점에 그 중요성이 있다. 에너지시장에 대한 정부개입의 필요성은 자원의 고갈전망이 제시되고 두 차례 석유위기가 발발한 1970년대부터 등장하기 시작하였다. 이러한 일련의 인식변화는 에너지부문에 대해 다양한 형태의 정부개입이 시작되는 계기가 되었다. 에너지시스템에서 발견되는 이러한 일련의 시장실패는 정부개입의 정당성을 확고하게 하는 동시에 정책 운영 자체를 복잡하고 어렵하게 하는 요인이 되고 있다. 에너지정책의 운용이 어려운 이유는 에너지부문에서 발생하는 외부효과가 한 종류가 아니라는 점이다. 신재생에너지의 장점과 매력은 이처럼 복잡한 시장실패를 근본적으로 해결할 수 있다는 잠재력에 있다. 하지만 개발노력이 본격화 된지 30년이 넘었음에도 불구하고 2001년 현재 신재생에너지가 IEA 국가의 TPES에서 차지하는 비중은 5.53%에 불과하다. 다양한 장점에도 불구하고 신재생에너지 기술의 개발과 보급이 저조한 가장 큰 이유는 현재의 에너지시장 상황에서 기술의 경제성이 확보되지 않기 때문이다. 신재생에너지의 장점에 대한 강조와 개발의 필요성은 더 이상 정책의 핵심주제가 아니다. 현 시점에서 정책운영의 가장 큰 이슈는 기술개발과 보급에 대한 중장기적인 전략의 수립, 이른바 '정책의 효율성' 이다. 본 논문은 신재생에너지의 이용 전반에 걸쳐 등장하는 다양한 지속가능성 이슈를 살펴보고 국내 여건에 부합하는 기술개발 및 보급방안을 제시하고자 한다.

• 한국콘텐츠학회논문지
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• 제13권12호
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• pp.507-518
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• 2013

최근 스토리텔링에 대한 관심과 연구, 개발이 문화산업 전반에 걸쳐 이루어지고 있는 가운데, 지역의 전설, 역사, 문화유산 등을 바탕으로 한 스토리텔링을 개발해 마케팅의 수단으로 적극 활용하고 있는 사례가 많아지고 있다. 본 논문은 이러한 가능성을 서울지역 지명의 전설, 설화, 이야기 콘텐츠를 통하여 발견해 보고자 한다. 먼저, 서울지역과 관련된 전설의 역사와 유형을 알아보고 이를 토대로 서울지역 내 전설이 지닌 콘텐츠로서의 잠재성을 극대화하기 위한 다음과 같은 콘텐츠 활용 방안을 제안한다. 첫째, 스토리뱅크의 구축이고, 둘째, 전설 체험코스 및 주변 콘텐츠와의 연계 프로그램 개발이다. 셋째, 전설, 이야기를 활용한 마을 축제의 개발이고, 넷째, 각 지역의 전설과 관련된 상품 개발이며, 다섯째, 지명전설을 배경으로 한 다양한 문화예술 콘텐츠 개발이다.

• 한국의류산업학회지
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• 제11권5호
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• pp.720-731
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• 2009

The current study investigates the customer's perceived interactivity, perceived trust, and flow of the Internet shopping-mall. The TAM(Technology Acceptance Model) was applied to see the effect on the individual's attitude toward the shopping-mall via purchase intention. To fulfill the study objectives, a total of 806 questionnaires were distributed to the customers with first-hand experience with fashion merchandise in Internet shopping-mall. The judgement sampling method was employed on sample population ages from 20's to 40's over one month period. The result showed the following. First, the perceived interactivity had an effect on perceived trust, usefulness, Flow in all shopping mall types. but there was no effect in the relationship between the two-way Interactivity and the perceived usefulness in the Specialty Internet Shopping-mall model. Second, perceived trust and Flow had an effect on perceived usefulness in all shopping mall types. Third, perceived trust, usefulness and Flow had an effect on the attitude toward shopping-mall in all shopping mall types. Forth, perceived trust, usefulness, Flow and attitude toward shopping-mall had an effect on purchase intention of fashion merchandise in all shopping mall types.

• 한국의류학회지
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• 제29권9_10호
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• pp.1285-1294
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• 2005

This study was fulfilled in the purpose of proposing construction strategies of Internet shopping-mall through the analysis of consumer moving line in Internet shopping-mall. This study was executed in two stages: theoretical study, qualitative study. In the theoretical study, hypothetical Internet shopping behavior model were constructed. Five internet shopping behavior types of apparel : purchase, searching purchase, prepurchase deliberation, information accumulation, opinion leadership and recreation were constructed. Next, consumer decision process were extracted from previous studies and a hypothetical internet shopping behavior model was constructed on the base of consumer decision process and Internet shopping behavior types. And then, through the qualitative study, Internet shopping behavior types were identified and hypothetical model was confirmed after adjustment. For qualitative study, 30 subjects were sampled by focus sampling and investigated by in-depth interview and observation. Seven internet shopping behavior types of apparel were found by the qualitative study: cautious purchase by price comparison, searching purchase, special low price purchase, impulse purchase, prepurchase deliberation, information accumulation and recreation-oriented. On the base of these behavior types, Internet shopping behavior model was adjusted and completed. Finally, according to the results of this study, Internet shopping construction methods that made customer's loyalty high and marketing strategy of Internet shopping-mall were proposed.

• 한국콘텐츠학회논문지
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• 제7권6호
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• pp.144-153
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• 2007

대화는 목적에 따라 여러 가지로 나눌 수 있는데 그 중에 한 유형이 바로 상담이다. 상담화법은 판매자와 구매자 간에 발생하는 말하기이다. 본 논문에서는 판매자가 고객의 상품 구매라는 목적을 달성하기 위한 합리적인 상담 모형을 만들려고 시도하였다. 2장에서는 상담 화법의 특징을 다루었고, 3장에서는 판매자와 구매자가 각자의 목적을 달성하기 위한 상담 과정을 살펴보았고, 4장에서는 상담 화법의 합리적 구성을 위해 필요한 점을 정리하였으며, 5장에서는 몇 가지 사례를 분석한 후 표준 판매 화법을 제안하였다. 본 논문은 말하기의 일반론에 그치지 않고 상거래라는 특수한 담론 상황으로 논의를 심화하였다는 데에 의의가 있다. 이런 연구는 국어 교육의 응용력을 높이고 상거래 행위의 합리적 발전에 기여할 것이다.

• 한국산업정보학회논문지
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• 제13권5호
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• pp.87-97
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• 2008

서비스 경쟁력의 중요성은 나날이 증대하고 있다. 국내 기업들은 서비스 경쟁력의 중요성을 인식하고 있지만, 그 대응은 미흡한 수준이다. 서비스는 생산과 소비가 동시에 발생하는 특징을 가지고 있어 그 자체가 프로세스라 할 수 있다. 본 연구에서는 서비스 경쟁력 향상을 위한 방안으로 프로세스 혁신을 활용한다. 서비스 프로세스 혁신을 상품의 특성(유형과 무형)과 혁신 대상(신 프로세스 설계와 기존 프로세스 개선)에 따라 4가지 타입으로 구분하며, 각 타입별로 다양한 사례를 제시하고 이를 토대로 구체적인 경쟁력 향상 방안을 제안한다.