• The Journal of the Korea Contents Association
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• v.21 no.8
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• pp.498-506
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• 2021

This study identified the relationship between perceived mother-grandmother conflicts and subjective well-being among multicultural children, and examined the double mediating model of acculturative stress and adjustment to school life on that relationship. Participants were 205 male and female adolescents living at J county in Gangwon-do. PROCESS Macro 3.5 Model 6 was used for analysis of a double mediating effect. Results revealed that perceived mother-grandmother conflicts was positively correlated with acculturative stress of multicultural children, and negatively correlated with adjustment to school life and subjective well-being. And, acculturative stress of multicultural children was negatively correlated with adjustment to school life and subjective well-being, whereas adjustment to school life was positively correlated with subjective well-being. This study found that acculturative stress and adjustment to school life were sequentially mediating perceived mother-grandmother conflicts and subjective well-being of multicultural children. These findings suggest that the perceived mother-grandmother conflicts might cause multicultural children to experience acculturative stress, and as a result, their subjective well-being level might be reduced due to their low adjustment to school life.

• Proceedings of the Korea Information Processing Society Conference
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• 2012.11a
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• pp.472-473
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• 2012

수준 높은 공공서비스를 제공받고자 하는 국민의 권리의식이 향상되고 정보기술의 급속한 발전에 따라 고객의 요구사항이 다양하다. 신속하고 정확한 상담의 서비스를 제공하기 위한 수단으로서 콜센터에 대한 필요성이 높아지고 있다. 공공기관의 고객접점인 콜센터에서 근무하는 상담원들의 직무특성과 직무태도를 통하여 직무만족과 이직의도에 대한 상관관계를 분석하고자 한다. 이직의도를 낮추기 위해서는 상사의 관심과 지원이 중요한 요소로 나타났다. 본 연구의 의의는 고객접점을 운영함에 있어서 직무상 발생하는 스트레스를 효율적으로 관리하여 상담원의 직무만족을 증대시켜 이직의도를 낮추는데 기여하고자 한다.

• Journal of Digital Convergence
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• v.13 no.11
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• pp.291-301
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• 2015

This study was intended to investigate the effect of life stress of university students on the suicidal ideation and to verify the mediating effect of personal mental health on a relationship between life stress and suicidal ideation. Therefore, this study collected data from 491 university students who are enrolled in 4 universities located in Daejeon Metropolitan City, Chungnam, and Chungbuk. According to the main findings of this research, life stress, suicidal ideation, and mental health had statistically significant correlation. Secondly, life stress not only makes direct effect on the suicidal ideation, but makes indirect effect through a mediating variable, the mental health, as well that mental health is verified to mediate a relationship between life stress and suicidal ideation. The research results suggest that mental health of university students is impoverished when life stress is higher, and can make effect on the suicidal ideation due to continual phenomenon of losing general function of life. This study investigated how counselors can intervene convergence policy approach with mental health of clients that affects the relationship between life stress and suicidal ideation of university students, and suggested implication and limitation of this study and suggestions for a follow-up study.

• Korean Journal of Psychosomatic Medicine
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• v.30 no.1
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• pp.1-6
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• 2022

Recently, nonsuicidal self-injury (NSSI) has been increasing considerably in school counseling. According to the Youth Counseling and Welfare Development Institute, the number of counseling support for NSSI adolescent in 2018 was more than three times higher than the previous year, and the average time when NSSI behavior first appeared was 12.43 years old. As such, adolesnect NSSI continues to increase in recent years, and the age is also gradually decreasing. Nevertheless, research on the motives and characteristics of NSSI among domestic adolescents is still insufficient. This may be attributed to the difficulty of conducting research because self-injury behavior is secretly performed. However, it is also true that this reality has another limitation in the school field, which urgently requires counseling intervention and prevention of students' mental health problems. In addition, counseling for self-injury in the school scene is the biggest cause of exhaustion for counselors because they are under very great stress to cope with repeated self-harm in the dual role of counselors and teachers in school situations. Therefore, this study examines the causes and characteristics of involuntary self-injury through previous research analysis, and examines various difficulties experienced as a school counselor, as well as the effective intervention method of non suicidal self-injury in school counseling.

• The Journal of the Korea Contents Association
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• v.21 no.2
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• pp.215-226
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• 2021

The purpose of this study was to analyze the alcohol volume consumed and alcohol dependancy according to multiple rounds of drinking. Sectional data collected in 2012 as part of an International Alcohol Control Study were used, and 855 of 1,789 drinker aged 19 to 64 were conducted. The proportion of multiple rounds drinking were significantly higher in males(χ²=37.607, p<.001), students(χ²=52.466, p<.001), single(χ²=34.205, p<.001), smoking experience and stressed(χ²=40,09, p<.001; χ²=21.66, p<.001) among drinkers. In particular, the alcohol volume consumed of unmarried people, smokers, and stress groups were significantly higher than married people, non-smokers and no-stress group. The highest alcohol intake in the first, 2nd and third rounds was found in bars in the liquor trade (F=67.8g, p<0.001). The total alcohol intake increased as the number of rounds increased (F=209.993, p=0.001) and the number of drinkers who tested positive for alcohol dependency increased, using the tests RAPS4 and DSM-IV(F=129.836, p<0.001; F=94.669, p<0.001). The OR of alcohol dependancy in males was 2.3(95% CI: 1.745-3.057), unemployed was 3.2(95% CI: 1.053-9.838), smokers was 3.9(95% CI: 1.230-12.292), and stress group was 2.1(95% CI: 1.561-2.768) compared to females, employed, non-smokers, and no-stress group respectively. In conclusion, it suggests that those consuming multiple rounds drinking can become more vulnerable to alcohol harms due to its relation to smoking, stress and increased dependence on alcohol.

• Science of Emotion and Sensibility
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• v.17 no.2
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• pp.85-90
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• 2014

The purpose of the study is to develop self-management system that people can enhance physical and psychological health through repeating by themselves to relieve work-related stress. The regular respiration can help homeostasis of heart to maintain. Also the effect can be stabilized from irregular heart rhythm by work-related stress. People have optimal respiration cycle to stabilize heart rhythm and repeat training using their RSP(respiration) time including expiration and inhalation. This system is not only offering optimal respiration training service but also finding optimal respiration cycle. The adults who have stress from work participated in verification experiment. This study expects to help those people who are workers related to call center jobs in emotional labor can relieve their stress. It can also help to enhance their own health and increase their work efficiency.

• Proceedings of the KAIS Fall Conference
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• 2012.05a
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• pp.401-405
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• 2012

우리나라의 서비스 직업에 대한 고용비중이 점차 높아지고 있는 동시에 여성의 경제활동도 함께 증가하는 추세를 보여주고 있다. 또한 현재 경영의 환경에 있어서의 소비자들은 기업과의 직접적인 대면과 함께 우량의 서비스 품질을 요구하는 경영환경의 시대에 있다. 각 기업은 차별화 전략으로서 최상의 서비스 제공을 통한 고객 만족 극대화에 초점을 맞추고 있으며 특히, 서비스 기업에서 추구하는 고객만족 또는 서비스 만족도가 기업의 경쟁우의를 결정짓고 기업의 이미지를 표현하는 중요한 요인으로 여겨지고 있다. 이러한 고객만족을 중시하는 기업과 조직의 목표에 의해 대부분의 고객센터의 여성 근로자들은 조직이 요구하는 감정표현의 규범에 의해 자신의 감정이나 느낌을 고객에게 연출하도록 강요받고 있다. 근로자의 기분과 감정과는 관계없이 고객에게 미소와 친절을 보내야 하는 고객센터 근로자들은 감정노동을 하고 있는 것이다. 이에 본 연구에서는 서비스 산업 중에서도 여성인력에 대한 의존도가 높은 고객만족센터(텔레마케터 or 전화상담원)에 근무하는 여성근로자를 중심으로 감정적 부조화에 따른 감정노동이 직무스트레스에 미치는 영향에 대하여 알아보고 연구 결과를 통해 고객센터의 여성근로자들의 인적자원관리 차원에서 감정노동에 대한 인지와 직무스트레스 조절을 통한 관리에 시사점을 제안하고자 한다.

• The Journal of the Korea Contents Association
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• v.22 no.10
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• pp.851-860
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• 2022

Catholic nuns are under a lot of role stress while living as a monk, which leads to psychological burnout, causing negative effects. This study confirmed which sub-factors of the role stress of Catholic nuns has a greater effect on psychological burnout, and analyzed whether resilience has a moderating effect on psychological burnout. As a result of a mail survey of 234 catholic nuns, first, role stress could be confirmed according to the period of catholic nuns' life in the capital and the roles of internal and external apostles. In particular, when the life of the capital was less than 20 years, they felt different from the role ambiguity. Second, it was found that the role stress of catholic nuns had an effect on psychological burnout, and role ambiguity, role conflict, and role all had an effect on psychological burnout. In particular, role ambiguity was found to have the greatest effect, causing greater psychological burnout of role ambiguity than role. Third, in the relationship between role stress and psychological burnout, resilience had a moderating effect This study suggests that reducing the role ambiguity of nuns is the most important, and that it is necessary to improve resilience as a way to reduce psychological burnout. Above all, it is meaningful in that it targets nuns who are difficult to access easily.

• 건강소식
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• v.38 no.9
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• pp.4-5
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• 2014

한국건강관리협회 메디체크는 높은 흡연율, 잦은 술자리와 각종 스트레스, 운동부족이라는 건강위험요소에 노출된 현대인들의 건강을 지키고자 정확하고 체계적인 위 대장 검진 서비스를 제공하고 있다. 위장 및 대장 질환 중에서도 위암과 대장암은 조기에 발견해야 완치율이 높아지기 때문에 정기적으로 건강검진을 받는 것이 무엇보다 중요하다. 이 외에도 메디체크는 위장 및 대장 질환 유소견자나 경계인의 건강회복을 위해 식습관 및 생활습관 상담을 실시하는 등 국민건강증진에 앞장서고 있다.

• Journal of Digital Convergence
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• v.19 no.11
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• pp.517-523
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• 2021

The outcome of the consultation is important to both the counselor and the researcher. Analyzing the trends of research on the results of counseling that have been carried out so far will help to comprehensively structure the results of consultations. The purpose of this research is to analyze research trends in Korea, focusing on research related to the outcomes of counseling published in 「Korean Journal of Counseling」 from 2011 to 2021, which is one of the well-known academic journals in the field of counseling in Korea. This is to explore the direction of future research by navigating the knowledge structure of research. There were 197 studies used for analysis, and the final 339 keyword were extracted during the node extraction process and used for analysis. As a result of extracting potential topics using the LDA algorithm, "Measurement and evaluation of counseling outcomes", "emotions and mediate factors affecting interpersonal relationships", and "career stress and coping strategies" are the main topics. Identifying major topics through trend analysis of counseling performance research contributed to structuring counseling performance. In-depth research on these topics needs to continue thereafter.