• Title/Summary/Keyword: 상담시스템

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A Study on Application of Virtual Counseling Construction Methodology for Pronunciation Learning for Children with Developmental Disabilities (발달 장애 아동 발음학습을 위한 가상상담 구축 방법론 적용에 대한 연구)

  • Hwang, Eunsang;Ham, Changsu;Park, Joonho
    • Proceedings of the Korea Information Processing Society Conference
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    • 2020.11a
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    • pp.671-672
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    • 2020
  • 발달 장애 아동은 사회생활을 위한 언어 훈련을 진행하고 있다. 언어 훈련은 상황에 맞는 질문에 대한 답변과 행동을 위한 교육이다. 본 연구는 발달 장애 아동의 발음학습을 위해 가상상담 시스템 구축 방법론을 적용한다. 발달 장애 아동 교육을 위해서는 각 상황에 맞는 질문과 답변 등을 구성하여 교육한다. 가상상담 구축도 시나리오 형태로 시스템을 구축한다. 본 연구는 가상상담 시스템 구축 방법론을 활용하여 발달 장애 아동 발음학습을 구현하는 방법을 제시하도록 하겠다.

Telemedicine Conference System for Realtime Transfer of Heart Sound (실시간 심음 전송을 위한 원격 의료상담시스템)

  • Lee, Byung-Mun;Cho, Won-Hee;Yoon, Young-Mi
    • The Journal of the Korea Contents Association
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    • v.9 no.8
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    • pp.158-165
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    • 2009
  • Counselling between a patient and a doctor is crucial in telemedicine. In order for the doctor to examine the patient accurately, it needs an auscultation, at least. Currently, some video conference systems are implemented but it is hard to use them in the case of an cardiac disorder, because the patients suffering from cardiac disorder cannot be examined by a stethoscope over Internet. To solve this problem, the remote counselling service has to support real time transmission of the heart sound of the patient. In this paper, we present a remote counselling system with stethoscope. We also design and implement the system in order for health monitor to connect the patient with his attending physician for the environment of u-healthcare service. The proposed system supports a mobility for doctor and patient by exchanging IP addresses at an user authentication protocol. The system implemented by this paper can be used for cardiac patients in remote clinical setting in the future.

Implementation of multi-channel IPCC platform for RBAC based CRM service (RBAC기반의 CRM 서비스를 위한 멀티 채널 IPCC 플랫폼 구현)

  • Ha, Eunsil
    • Journal of Digital Contents Society
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    • v.19 no.9
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    • pp.1751-1758
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    • 2018
  • An integrated medical information system that integrates systems consisting of different environments centered on hospital information systems should be provided as a system that prioritizes the improvement of the quality of medical services, customer satisfaction, and patient safety. The RBAC-based medical information system is granted the access right according to task type, role, and rules. Through this, it is possible to use SMS channel, medical reservation and cancellation, customized statistics, and CRM / EMR interworking service using multi-channel to enable communication service without help of counselor and reduce the default rate of reservation patient, Operational improvement services can be extended to medical staff, patients and their families, as well as expanding to important decisions for patients.

An Analysis and Study on the Curriculum of the Christian Education Counseling Department and the Education Counseling Department (기독교교육상담학과와 교육상담학과의 교육과정 분석 및 연구)

  • Park, Mila
    • Journal of Christian Education in Korea
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    • v.62
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    • pp.135-160
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    • 2020
  • This study closely analyzed the curriculum of the Christian Education Counseling Department and the general Education Counseling Department, and found the current status and problems of the curriculum of the Christian Education Counseling Department and the general Education Counsel Department. This study presented a balanced curriculum of the Christian Education Counseling Department with above analysis. For this purpose, the analysis focused on the educational operation process of Christian education counseling departments and general education counseling departments, such as educational goals, subjects, and counseling practical training. The Christian Education Counseling Department and the general Education Counseling Department are often combined with departments such as Christian Education, Youth, Children and Youth, and Lifelong Education, with the characteristics of convergence majors, so the basic subjects of the department were analyzed to have a higher percentage of subjects than counseling subjects. The results of the analysis showed that both departments lacked a considerable number of subjects related to counseling practical training. In the counseling course, the subjects of personal analysis, education analysis, counseling ethics, and counseling case super-vision for the professional development of counselors are still lacking, according to the analysis. In order to train counselors, it was analyzed that the system of systematic clinical practice system, various counseling analysis for counselor education, and the expansion of super vision subjects were urgently needed. In a modern society where the demand for counseling and the need for counseling experts are increasing as society becomes more complex, it is hoped that Korean universities will be able to actively contribute and cooperate in developing models of counseling education and training counseling experts through them, focusing on standardized indicators for fostering counselors.

An Analysis of Student Counseling Type in Medical School (일개 의과대학의 학생 상담 유형 분석)

  • Ahn, Jun-moo;Lee, Seung-Hee;Han, Sang Yun
    • The Journal of the Korea Contents Association
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    • v.22 no.4
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    • pp.558-569
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    • 2022
  • For a systematic analysis of the characteristics according to the counseling type, this study was about what type of counseling is the largest number of cases that three researchers participated. The main types of counseling for paid/leaved students were identified, and the characteristics of counseling types by admission type were analyzed. A total of 185 counseling cases conducted in 2018 and 2019 were analyzed by technical statistics and analysis by seven types of counseling(emotional and personality, academic motivation, learning method/strategy, family relationship, career and major choice, self-growth motivation) and analyzed to confirm the counseling needs for each student characteristic(entrance type, grade, gender, and academic changes(paid, leave of absence experience)) according to the characteristics of the students. Through this study, it was confirmed that the number of counseling was the highest in the order of "learning methods and strategies," "emotion and personality," and "self-growth motivation," and in particular, it was confirmed that the counseling rate of freshman and sophomore students was high. Most of the students who experienced paid/leave of absence were counseling on "emotional and personality" and "learning methods/ strategies." Through this study, academic-related programs are required for freshman and sophomore students, and the necessity of improving and establishing a counseling system was confirmed in consideration of the characteristics of each type of student counseling. In addition, this study proposed the necessity of institutional support such as the group mentoring system for students with academic fluctuations.

Psycholsy Diagnostsis System Using Fuzzy Reasoning (퍼지 추론을 이용한 심리진단 시스템)

  • 박진희;노은영;김두완;정환묵
    • Proceedings of the Korean Institute of Intelligent Systems Conference
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    • 2004.10a
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    • pp.236-239
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    • 2004
  • 현대의 다양한 심리적 갈등을 해결하기 위해 많은 연구가 진행되어지고 있다. 기존지 심리 진단 방식은 전문 상담인을 직접 찾아가서 상담을 받고 진단해야 하는 등에 여러 과정을 거쳐야만 했다. 본 논문에서는 이러한 복잡한 과정을 거치지 않고 온라인상에서 사용자의 상태를 입력하면 퍼지 추론을 이용하여 현재 사용자의 심리상태를 파악하여 진단하는 진단시스템을 구성하였다. 또한 공격적 추론과 퇴행적 추론을 모두 고려한 복합추론으로 결과 값을 도출하는 방법을 제안하였고, 제안된 추론법을 심리진단 시스템에 적용하였다.

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The Effects of Information Systems Quality on the Performance of Emotional Labors : Focused on the Airline Call Centers (정보시스템 품질이 감정노동 성과에 미치는 영향: 항공사 콜센터를 중심으로)

  • Park, Wonhee;Kim, Shinkon;Kim, Changkyu
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.12
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    • pp.8800-8811
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    • 2015
  • When the crucial role of the agent in communicating with the customer is acknowledged well enough to relieve the agent's stress, it will lead to the decrease of the agent's emotional labor and the improvement of the business organization's performance simultaneously. However, the research on the relationship between information system and the emotional labor has been scarcely conducted even though the importance of the emotional labor is actively researched and discussed these days. Therefore, much effort has been put in this study to fine out how the quality of airline call center information system affects expectations-conformation and how expectations-conformation and self-efficacy affect performance of Emotional Labors. Analysis of the results to target a call center agent 436 people, When you provide them with quality information systems, it increased satisfaction and pride in their job. This mechanisms subsequently reduces the strength of the emotion labor, which ultimately improves the service performance. The implications of this study can be summarized as following: First, this research presented practical guidelines to the organization's decision-makers related to the airline call center operations in order to introduce and expand successful call center information system. Second, this research suggested the possible method to inspect and diagnose the system by way of applying the measurement model mentioned in this research into the airline information system and analyzing it. Third, the performance-measuring model developed in order to measure the performance of the airline call center information system can also be used when we carry out the performance-measuring task in the similar information system as the basis of diagnosing the situation and presenting the driving directions.

Design and Implementation of Realty Trade Information Management System based on WWW (WWW에 기반한 부동산 거래 정보 관리 시스템 설계 및 구현)

  • 권석형;김명선;김양희;정창성
    • Spatial Information Research
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    • v.4 no.1
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    • pp.75-81
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    • 1996
  • Realty Trade Information Hanagement System(RTIMS) is intended to provide the services relat¬ed to realty business activity such as registration, search, negotiation, and information analysis. Introduction of the geographic information processing concept into the system has a great effect on the overall service processes of the realty business. This system is designed and implemented for remote users to easily get the informations about the target realty and to achieve a proper negotiation, by offering the various kinds of geographic informations including map, moving picture, photo, and so on. Futher, users can access RTIMS through WWW(World Wide Web) without additional client emulator.

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An Opinion Mining System for A Figurative Representation of Disabilities (장애인의 비유적 표현을 위한 오피니언 마이닝 시스템)

  • Kim, Chgan Gi;Seo, Jeong Min
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2015.07a
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    • pp.95-96
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    • 2015
  • 사회복지 영역의 확대로 복지서비스 수혜자들의 사례관리가 매우 중요한 영역으로 자리매김하고 있다. 이는 사례관리를 이용하여 새로운 서비스를 발굴하고, 실행결과를 평가하여 중요한 패턴을 추출 후 다른 유사 대상자들에게 적용하는 것이 실패를 줄이는 방법이기 때문이다. 그러나 현재 대부분의 사례관리시스템은 서비스를 입력하여 저장/관리하는 측면만을 제공하여 체계적인 분석이 안되고 있다. 이에 본 논문에서는 사례자들의 상담 및 서비스 결과에 관한 오피니언을 분석하여 마음속에 내포하고 있는 사례(비유적 표현)에 관한 실제적인 평가와 오피니언을 추출하는 시스템을 제안한다. 제안하는 시스템을 실험하기 위해 자기의 오피니언을 외부로 노출하기 꺼려하는 장애인을 대상으로 한 상담 사례를 이용하여 실험하였다.

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