• Title/Summary/Keyword: 상담서비스

Search Result 411, Processing Time 0.032 seconds

Analysis of Importance of Development of Medical and Combined Products Using AHP (AHP를 이용한 의료관광 단계별 상품개발의 중요도 분석)

  • Yu, Tae Gyu
    • The Journal of the Convergence on Culture Technology
    • /
    • v.4 no.2
    • /
    • pp.75-80
    • /
    • 2018
  • Since the introduction of the Foreign Patient Assistance Law in 2009, more than 300,000 foreign patients are visiting Korea each year due to the efforts of overseas patient attraction organizations, host companies and governments. Despite these achievements, however, the company is confronted with limitations in product development and the rate of patient population growth is slowing. Therefore, this study suggests the importance and meaning of various product development through the hierarchical analysis (AHP) on the major factors of product development of medical tourism services, and suggests direction of product development in domestic medical tourism industry in the future.

A Study on the Development of a Value-Added Real Estate Information System with a Focus on Marketing Analysis Using Credit Card Data (부가가치화된 부동산 종합정보시스템 개발에 대한 연구 - 신용카드 매출정보를 활용한 상권분석시스템을 중심으로 -)

  • Kim, Sang-Beom;Park, Hwa-Jin
    • Journal of Digital Contents Society
    • /
    • v.7 no.4
    • /
    • pp.227-234
    • /
    • 2006
  • While most of the real estate information provided on the web is simply based on the information of the properties like addresses, locations, prices etc, this paper suggests methodologies for the development of a total information system of real estate which can provide, in an one-stop mode, value-added real estate information contents. The total information system of real estate designed in this paper includes a geological information system using a GIS, a property information system using photos and videos, a systemized legal consulting system, a web call center where customers can communicate with real estate experties on the web and lastly marketing analyses system using credit card data.

  • PDF

A Study on the Present Condition of the Custom-built Apartment (국내 맞춤형 아파트 적용 현황에 관한 연구)

  • Han Song-Yi;Choi Jae-Kyu;Kim Jae-Jun
    • Proceedings of the Korean Institute Of Construction Engineering and Management
    • /
    • autumn
    • /
    • pp.230-233
    • /
    • 2003
  • As the consumer's consumption standard has raised, occupants' needs for the apartment is diversified and complicated. But the existing mass housing supply method has many problems and it couldn't satisfy the dwellers' various needs and overall expected life span. In order to correspond those needs, construction firms have introduced several method, such as plus option, minus option, on-time option, change up service and so on. The custom-built apartment is more supplementary and it can reflect the consumer's needs to the apartment directly. But after running the custom-built apartment, several problems is revealed. So. in this study, I defined the general idea of the custom-built apartment and then collect the case of the custom-built apartment.

  • PDF

Type based Access Control Model and Application of Rehabilitation Psychology Analysis System (재활심리분석시스템의 타입기반 접근제어 모델 및 응용)

  • Kim, Young-Soo;Kim, Jung-Dae
    • Journal of the Korea Institute of Information and Communication Engineering
    • /
    • v.17 no.9
    • /
    • pp.2082-2090
    • /
    • 2013
  • As rehabilitation psychology analysis system which manages examination information becoming more popular, interoperability, portability and security are becoming major concerns of modern computing. We propose a security model on the type information based access control system for rehabilitation psychology analysis that can enhance both security and availability by separating the functions delivered from object-oriented databases to solve these problems. We apply the access control model specifically to enhancement of security system and also perform a test to verify the security and availability of our model.

Design and Implementation of Integrated Network Trouble Ticket System with Expert system (전문가 시스템을 활용한 웹 기반 네트워크 장애 처리 통합 시스템 설계 및 구현)

  • Lee, Won-Goo;Lee, Hyuk-Ro;Ryou, Gi-Sung;Hwang, Il-Sun;Lee, Jae-Kwang
    • Proceedings of the Korea Information Processing Society Conference
    • /
    • 2001.10b
    • /
    • pp.1307-1310
    • /
    • 2001
  • 현재 네트워크 처리 시스템의 문제점은 시스템 상태나 장애에 따른 결과를 받아서 네트워크 상태가 정상인지 비정상인지를 네트워크 운영자에게 보고하는 기능은 가지고 있지만, 장애의 기록유지와 네트워크 사용자의 문의 및 불만 상담을 처리할 수 있는 기능은 제공되고 있지 않은 상태이다. 이러한 네트워크 상에서 장애를 효과적으로 해결하기 위해서는 장애를 처리하는 네트워크 장애처리시스템(Network Trouble Management System)이 필요하다. 또한, 네트워크 장애처리시스템은 궁극적으로 네트워크 운영 방식을 획기적으로 개선함으로써 네트워크 장애로 인한 시간적, 경제적 손실을 최소화할 수 있다[1]. 본 논문에서는 장애 처리 티켓 시스템에 전문가 시스템을 접목시켜 각 분야에 고급 전문가들을 영입하고 관리할 수 있는 전문가 시스템 기반의 통합 시스템 구현함으로써 사용자에게 신뢰성 있는 고부가가치의 서비스를 제공할 수 있게 하였다.

  • PDF

발명하는 사람들-제44호

  • Han, Mi-Yeong
    • The Inventors News
    • /
    • no.44
    • /
    • pp.1-16
    • /
    • 2006
  • 한국여성발명협회,제7회 정기총회 개최/2006 대한민국 여성발명품 박람회/제12회 여성발명 우수사례 발표회/새롭게 바뀐 특허분류, 무엇이 달라졌나/해외 특허, 3월부터 무료로 검색 서비스/'디자인 등록증' 취업에 필수 요소 되다/전상우 특허청장 취임식 갖다/인라인 스케이트에도 특허 열풍/김종갑 전 특허청장, 산자부 제 1차관에 임명/공익변리사에게 무료 특허상담 받으세요/전상우 특허청장, 2006년 업무계획 발표/'제41회 발명의 날' 포상계획 공고/특허기술동향조사 확대/상표 불사용 취소심판 제도 개선/한국특허정보원, 한양대학교와 업무협약 체결/담배 상표, 다등록업체 1위KT&G/계절 관련 상표 출원, '봄'을 가장 선호/사회적 취약 계층, 심판.소송 비용 지원/국제문화대학원대학교,'국제 특허.경영학, 통해 전문가 과정 양성/'2006 대한민국 특허기술 이전박람회' 신청 접수/산업재산권분쟁조정 효력, '재판상 화해'로 강화/점차 늘고 있는 '유방암' 자가 진단법/'태국 발명가의 날 전시회' 한국발명진흥회 참가/'상표 판결문 요지집' 발간/역사 속의 발명품/하루 10분 발명교실/특허Q&A/'신뢰와 성실로 지식재산의 권리화를 돕겠습니다'/설봉초등학교 발명교실/아이디어 착상 및 발명 기법/사업화 지원 제도를 제대로 활용하려면/손님의 주문으로 만든 다니의 단팥죽/일본과 유럽, 브라질 디지털 방송 쟁탈전/미국, 도요타 흔들기 나섰다/새집증후군, 시스템 환기로 줄인다/공무원이 대나무로 분뇨 구린내 잡았다/획기적인 '기능성 목발' 탄생/발광 현수막, 눈에 띄네/리빙 아이디어/특허기술평가수수료 지원/한국여성발명협회 회원사 발명품 가이드

  • PDF

An Explorative Study of the Perception on the Role of Medical Social Workers Using Q Methodology (Q방법론을 활용한 의료사회복지사의 역할인식에 대한 탐색적 연구)

  • Jang, Soo-Mi;Whang, Young-Ok
    • Korean Journal of Social Welfare
    • /
    • v.59 no.2
    • /
    • pp.223-249
    • /
    • 2007
  • In the health care setting which social work services are provided by interdisciplinary team approach, understanding the perception and expectation on the role of social workers worked with medical team is important for social workers to play their role effectively. This study is focused on the medical team members such as doctors, nurses, nutritionists and administrative staffs by researching the type of perception and each characteristics through using the Q methodology. It is concluded that perception on medical social workers is categorized into three types : psycho-social counselor, coordinator/developer of resources, multiple function player. Finding for this study suggest that the implications on social work practice in health care setting.

  • PDF

The Analysis of Human Error for Improving Customer Counseling Service Quality (고객상담 서비스품질 개선을 위한 인적오류 분석)

  • Park, Woong-Hee
    • Journal of Korean Society for Quality Management
    • /
    • v.34 no.4
    • /
    • pp.78-92
    • /
    • 2006
  • While many services appear, it are performed in the various researches about a service. Among them, as to the basic reason for measuring the service level, in order to find out the strategy improving service quality. But the method for measuring quality of services up to date was unable to make it enough the role. This research tried to propose the approach systematically analyzing the human errors in order to improve service quality about the call center which utilizes the information technology. In fact, the human errors was found in the customer contact point in which the actual service is delivered. An interaction between the element for comprising call service was classified into 3 while defining the human error as 3 group. Moreover, the process where a service is delivered was classified according to 5 step and the generated error was measured in each step. The implication of this research looks at the service failure and dissatisfaction as the occurrence of the human errors and illustrates the service quality improvement as a correction or a reduction. This approach is used that service is materially easily understood and is formulated with the quality improvement strategy.

A study of satisfaction with nutrition counseling service for consumers (영양상담서비스에 대한 소비자의 만족도 조사 연구)

  • Ryu, Eun-Sun;Lee, Song-Mi;Heo, Gye-Yeong
    • Journal of the Korean Dietetic Association
    • /
    • v.2 no.1
    • /
    • pp.62-68
    • /
    • 1996
  • The purposes of this study were to analyze the performance in nutrition counseling service and to develop a desirable methodology for the nutrition counseling. Data were collected through a survey on satisfaction of 221 patients( 111 males and 110 females) in the nutrition counseling service conducted in seven general hospitals of over 450 beds in Seoul. The results are as follows Most(93.9%) of the respondents agreed on the necessity of nutrition counseling and 96.8% of them recognized the importance of the role of a therapeutic diet. The mean satisfaction ratings were 4.34/5.00 in the dietitian's customization, 4.19/5.00 in the overall nutrition counseling service, 3.90/5.00 in the detailed presentation of the menu, and 3.66/5.00 in the explanations of recipes for the food. Total mean satisfaction ratings were 38.57/55.00 for liver disease patients, 40.29/55.00 for hypertensives, 42.54/55.00 for renal disease patients, 43.28/55.00 for gastrointestinal disease patients, and 44.09/55.00 for diabetics.

  • PDF

Design of Efficient Patient Care Application System Using RFID & NEIS (RFID와 NEIS를 이용한 효율적인 학생관리 애플리케이션 시스템 설계)

  • Ha, Jin-Seok;Kim, Eui-Jeong;Kim, Chang-Suk
    • Journal of the Korea Institute of Information and Communication Engineering
    • /
    • v.10 no.11
    • /
    • pp.2026-2031
    • /
    • 2006
  • Various kinds of studies for building up U-Korea are now underway. Especially, many results of educational application field such as U-Learning and U-Campus applying a USN technique have been founding. There are not, however, enough researches for the student management related to elementary, middle and high school. Therefore, this paper will suggest effective application system of student management which is one of the application systems for a user - centered environment using RFID and NEIS system in Ubiquitous. This system is enable to make it efficiently managed and transmitted students' data about their location and the details of their counsel(career, health and so on).