• Journal of the Korean Applied Science and Technology
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• v.36 no.3
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• pp.700-708
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• 2019

The purpose of this study was to investigate the effect of character strengths and communication types on the interpersonal relationship satisfaction among university students and to presents basic data for helping healthy University Life. A survey was held to the university students in Seoul and Chungcheong cities from May 7 to 28, 2018. 204 copies were in the final analysis for data analysis, t-test, ANOVA, Pearson's Correlation Coefficient and Multiple regression was used. As a result, the factors of affecting on the interpersonal relationship satisfaction were followed by intellectual character strengths, emotional character strengths, communication types and the presence of a heterosexual friend. The multiple regression explanatory power was 45percent of the total changes in interpersonal satisfaction. Therefore, this study could be used as a basic for the development of communication education programs to increase interpersonal satisfaction among university students. It will also be useful as a basic data for the development of counseling programs that enhance self-awareness of character strengths.

• Journal of the Korean Applied Science and Technology
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• v.36 no.1
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• pp.362-370
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• 2019

The purpose of this study was to investigate the effect of Appearance Satisfaction and University Adaptability on Self-Esteem among university students and presents basic data for helping healthy adaption of university life. A survey was held to the university students in Chungcheong cities from September 9 to 20, 2018. of 250 copies of the questionnaire distributed, a total of 228 copies were in the final analysis. For data analysis, SPSS 23.0 for Windows was used. As a result, there were correlations between variables, the Self-Esteem of university students were affected by the Appearance Satisfaction, University Adaptability. Self-evaluation about one's appearance and Benefits from Appearance. And the largest effect was the Self-evaluation about one's appearance. As for the verification statistics of the regression model, its explanatory coefficient($R^2$) was 0.30, which weans that the explanatory power of independent variables was 30% for the dependent ones. In conclusion, it is need to development program and counseling with considering Self-evaluation about one's appearance for improving Self-Esteem.

• The Journal of the Korea Contents Association
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• v.18 no.11
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• pp.63-74
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• 2018

The purpose of this study was to develop a structural model to investigate the causal relationship between job stress, depression, life satisfaction, and self-compassion. A questionnaire survey was conducted on 314 practitioners working at D metropolitan offices of education affiliated counselors. The model fit and mediating effects between variables were tested using AMOS. This study found that self-compassion had a direct effect on depression and life satisfaction, and self-compassion mediated between job stress and depression as well as job stress and life satisfaction. Also, depression mediated between self-compassion and life satisfaction. These results showed the vicious cycle that individuals with high levels of job stress are more likely to experience lower levels of self-compassion, higher levels of depression, and lowers level of life satisfaction. This study discussed the strategy to reduce the stress and depression, improve the life satisfaction.

• Journal of The Korean Association of Information Education
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• v.25 no.3
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• pp.527-535
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• 2021

This study examined the reality of military counseling education applied by the Army and studied the effects of military counseling training using virtual reality. First, we explored the cases of virtual reality application related to counseling, reviewed the virtual reality technology that can be benchmarked in the Army military counseling education, and examined the applicable technology. We classified the education method and the curriculum for the students and tested the difference using the analysis of variance, which is a statistical analysis method, through the satisfaction measurement of the current education. In addition, after having students experience virtual reality contents, the effects of practical training applied with virtual reality technology were derived and the difference in actual training was compared and analyzed through T-test. Then, the reliability of the study was improved by analyzing the effects of practical training using virtual reality by using the Analytic Hierarchy Process for the expert group who can consider the overall situation. Based on the results of the analysis, the development plan of military counseling training combined with virtual reality technology and the supplements of current military counseling education were presented as policy implications.

• Quality Improvement in Health Care
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• v.16 no.1
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• pp.65-76
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• 2010

문제: 퇴원 환자의 문의 전화가 많아지면서 병동 간호사는 이 문의에 응하는 일로 업무량 과다, 전화 상담에 대한 자신감 저하 및 부담 등을 느끼고 있었다. 부적절한 전화문의 관리는 환자와 간호사 모두에게 시간 소모 및 만족도 저하 등의 부정적인 경험을 남길 수 있다. 목적: 전화문의 응대 매뉴얼 구축 및 활용으로 병동 간호사 및 퇴원 환자의 만족도를 향상시키고자 한다. 의료기관: 서울시 종로구에 소재한 대학병원. 질 향상 활동: 표준화된 전화문의 응대 매뉴얼을 개발하였다. 또한 간호사의 업무 효율성 및 지식 향상을 위해 간호사 대상 매뉴얼을 교육하여 실무에서 활용하기 쉽도록 하였다. 개선효과: 표준화된 전화문의 응대 매뉴얼을 안과 병동 간호사와 전보자 및 신규 간호사 교육에 활용할 수 있었다. 간호사의 전화문의 응대 관련 직무 만족도가 향상되었다. 환자 역시 표준화된 매뉴얼에 따라 일치되고 일관성 있는 정확한 정보를 제공받게 되어 환자의 만족도와 이해도가 증가할 것이다.

• Korean Journal of Community Nutrition
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• v.7 no.5
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• pp.664-674
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• 2002

청소년을 위한 영양 웹사이트의 컨텐츠 개발을 목적으로 사이버 영양정보 이용 현황과 요구도를 파악하고자 서울, 대전, 광주, 대구의 4개 대도시의 남녀 중고등학생 1262명을 임의로 선정하여 2000년 9월부터 10월에 걸쳐 설문지 조사를 실시하고 분석한 결과는 다음과 같다. 조사대상의 인터넷/PC통신의 이용시간은 전체 하루 평균137.0 $\pm$ 100.6분으로 나타났고 남학생이 여학생보다 평균 20.2분 길었다(p<0.05) 영양정보 급원의 이용 비중은 TV/라디오가 가장 컸고(3.69 $\pm$ 1.48) 인터넷/PC통신의 비중은 남녀, 중고생간의 차이 없이 매우 낮았다(1.30 $\pm$1.53). 인터넷/PC통신의 이용은 주로 게임 오락, 채팅이나 사교, 숙제자료를 찾기 위해서였으며 학교 공부 이외의 정보와 지식을 얻기 위한 활용도는 낮았다. 조사대상 중 인터넷/PC통신을 통해 영양정보 습득 경험이 있는 비율은 전차의 34.5%였으며 여학생(38.3%)이남학생(30.3%)보다 높았다(p<0.01). 영양정보 습득을 위해 인터넷/PC퉁신 이용 빈도는 응답자의 72%가 한 달에 1회 이하였으나, 한 달에 4회 이상 이용자도 10.9%나 되었다. 이용 목적은 ‘숙제를 위하여’가 가장 많았고 ‘자신의 건강’ 또는 ‘다이어트를 위함’이 그 다음 순이었다. 이용한 영양 웹사이트들의 전반적인 만족도는 ‘보통’의 수준(3.05 $\pm$ 0.92)이었으며 별로 또는 전혀 만족하지 않는 비율이 29.2%나 되었는데, 개선점으로 ‘정보의 빈약’(36.3%), ‘내용의 지루함과 흥미 부족’ (23.8%), ‘접속 속도의 느림’ (20.7%)의 순이었고, ‘내용의 난해도’는 전체의 13.0%가 지적하였다. 영양 컨텐츠의 내용에 대한 요구도를 조사한 결과 청소년 수준에 맞도록 쉽고 구체적이며 (71,8%), 새로운 정보의 빠른 업데이트(60.6%), 그리고 화면구성면에서는 쉽게 찾아 들어올 수 있고(88.6%) 복잡하지 않은 화면(61.9%)과 캐릭터를 많이 쓰는 것(51.1%)에 대한 요구도가 높았다. 한편 인터넷/PC통신을 통한 영양상담 경험은 남녀나 중고생간의 차이 없이 전반적으로 매우 적었으며(8.1%) 그중 91%가 한 달에 1회 이하로 저조한 상담 빈도를 보였다. 상담목적은 ‘자신의 건강’, ‘숙제’, ‘다이어트’, ‘가족의 건강을 위해’ 순으로 나타났으며, 상담결과에 대한 만족도는 ‘보통’보다 낮은 수준으로서(2.53 $\geq$ 1.01) ‘별로 또는 전혀 만족하지 않는’ 비율이 45.9%로 나타났다. 영양상담사이트의 개선점으로는 답변의 빈약함(43.2%), 난해성(22.7%), 느린 답변(22.7%) 등을 지적하였으며 친절하고 충분한 답변에 대한 요구도가 크게(48.7%) 나타났다. 조사대상들의 영양정보 습득이나 영양상담의 접속 경로는 주로 검색엔진을 통해서였으며 야후와 다음이 가장 많이 이용되었다.

• Proceedings of the Korea Information Processing Society Conference
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• 2012.11a
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• pp.472-473
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• 2012

수준 높은 공공서비스를 제공받고자 하는 국민의 권리의식이 향상되고 정보기술의 급속한 발전에 따라 고객의 요구사항이 다양하다. 신속하고 정확한 상담의 서비스를 제공하기 위한 수단으로서 콜센터에 대한 필요성이 높아지고 있다. 공공기관의 고객접점인 콜센터에서 근무하는 상담원들의 직무특성과 직무태도를 통하여 직무만족과 이직의도에 대한 상관관계를 분석하고자 한다. 이직의도를 낮추기 위해서는 상사의 관심과 지원이 중요한 요소로 나타났다. 본 연구의 의의는 고객접점을 운영함에 있어서 직무상 발생하는 스트레스를 효율적으로 관리하여 상담원의 직무만족을 증대시켜 이직의도를 낮추는데 기여하고자 한다.

• Korean Journal of Play Therapy
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• v.21 no.4
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• pp.427-448
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• 2018

The study examined the mediated-moderation effect of parental reflection levels from maternal childhood experiences by the parents to mother's reaction to negative emotions of their preschoolers by examining it through the lens of parental role satisfaction. The participants in this study were 327 mothers who and their infants aged 3-6 years. They completed questionnaires on the maternal childhood experiences scale, parental reflection scale, parental role satisfaction scale and mother's reaction to negative emotions of their preschoolers scale. The results of the structural equation model analysis are as follows. First, a mediating model revealed that the relationship between maternal childhood experiences by parents and mother's reactions to negative emotions of their preschoolers was mediated by parental role satisfaction. Second, the results revealed the moderation effect of parents reflection levels on the relationship between maternal childhood experiences by parents and parental role satisfaction. Finally, parental reflection levels were also seen to have a mediated moderation effect of parental reflection level from maternal childhood experiences to mother's reaction to negative emotions of their preschoolers through parental role satisfaction. These results indicate the importance of parental reflection and parental role satisfaction.

• The Korean Journal of Woman Psychology
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• v.17 no.3
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• pp.435-456
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• 2012

This study attempted to understand awareness for the overall need of family counseling and aims at providing a direction of support for family counseling that is leveled at married immigrant women and their families. To achieve this, this study analyzed data from the 2010 National Multicultural Families Survey, which was conducted by the Ministry of Health and Welfare. Frequency, distribution, and hierarchical multipleregression analyses on demographic variables, Korean language skills, social support, satisfaction of family relations, and experience of family counseling were conducted in view that these were factors that affected awareness for family counseling, with a total of 58,072 immigrant women who came to Korea. The results of this study are as follows: First, Korean language skills, social support, satisfaction of family relations, the study revealed that subjects recognized the need for family counseling as moderate and their Korean language skills were also moderate. Social supporters did not exceed more than two people including from both Koreans and their country natives, and subjects were satisfied with the relationships to their spouse, children, and parents in-law. Second, there were differences in opinion between the nationalities of the married immigrant women regarding the need for family counseling. Third, the following is the result of the influence of the awareness of the need for family counseling based on the demographic variables of the existence or non-existence of Korean language ability, social support, satisfactory family relationships and previous experience of family counseling.

• The Journal of the Korea Contents Association
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• v.9 no.6
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• pp.275-288
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• 2009

The research has been investigated to enhance job recognition and satisfaction in Emergency medical information center and to induce some positive suggestions to develop emergency medical information centers in Korea. As a result, the findings found that the tasks which the experts felt are most easily ones are the guidance, counseling, and advice of a patient, while the most difficult tasks are the advice on the first-aid treatment and the guidance of the hospitals. The research has found the findings that most employees feel that they perform their jobs quite well including the guidance and consultation of first-aide patients. They also feel that they are under stress in consulting patients, and in making decisions to visit emergency centers and to observe the patients in limited information without seeing patients in person. They are concerned about the identity of emergency information centers, feeling that it is difficult to construct smoothly the collaboration of such agencies as the administrative, emergency medical centers, 119 resue teams to treat first aide treatments, to provide transportation information, and hospital guidance.