• Informatization Policy
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• v.30 no.3
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• pp.3-28
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• 2023

This study aims to analyze the usage behavior of e-government service users based on the e-government maturity model and provide suggestions for advancement of the e-government services. The changes in Korea's e-government services were analyzed as follows; 1) Proportion of use of e-government services in Korean public services, 2) E-government service types/stages use, 3) Service use by platform 4) User response to e-government service 5) Users' requests for future e-government service usage methods. For the analysis, this study used data from Korea's 2012-2020 e-government usage behavior survey data. As a result of the analysis, first, the proportion of e-government service has been continuously increasing, and second, the use of the e-participation stage is relatively low compared to the presenting information, interaction, and transaction stages. Third, by platform, e-government service has been expanded to various access platforms such as mobile, kiosk, and SNS centering on the web. Fourth, users' satisfaction with e-government service is very high. However, to vitalize e-government services, users requested improvements such as providing one-stop integrated services and simplifying authentication procedures. Based on the analysis results, this study 1) reflects the user's point of view in the maturity model of e-government, 2) considers access to various platforms according to the development of digital technology, 3) improves the e-government maturity model through data-based analysis such as user usage behavior suggested the need.

• 한국HCI학회:학술대회논문집
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• 2006.02a
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• pp.499-505
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• 2006

거울은 인간이 자신의 모습을 들여다 보기 위해 오랜 세월 동안 이용했던 친숙한 도구이다. 디지털 기술의 발달로 우리는 빛과 정보를 함께 반사해 주는 거울에 대한 여러가지 접근들을 보아 왔다. 전통적인 거울은 빛의 즉각적인 반사에 의해 일어나는 자동적인 시각적 피드백 덕분에 특별한 조작이 필요하지 않으나, 빛과 정보가 함께 반사되는 디지털 거울에서는 다른 형태의, 좀더 적극적인 사용자 인터랙션을 기대할 수 있다. 본 논문에서는 사용자와 거울간의 거리에 따른 행태 조사를 중심으로 인터랙션 유형의 사례 분류 및 사용자 조사 연구를 정리하였다. 이를 바탕으로 거리에 따라 다른 사용자 요구사항을 충족하는 디지털 거울에 적합한 조작 인터페이스를 제안하고, 초기 모델로 회전식 적외선 격자를 이용한 조작, 비젼 기반의 정면 이미지 획득 및 얼굴 확인, 그리고 적외선 위치확인을 통해 사용자와 인터랙션하는 거울을 설계하였다. 본 연구에서는 거울과의 인터랙션에서 나타나는 사용자의 요구사항을 토대로 여러 비접촉식 거울 인터페이스를 설계하고 시스템에 적용한 사례를 분석한다. 아울러 결과물의 초기모델에 대한 분석을 통해 더 개선된 형태의 '거울을 응용한 시스템'의 설계 가능성을 보일 수 있다.

• 한국HCI학회:학술대회논문집
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• 2009.02a
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• pp.884-887
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• 2009

Social Network Service has been extremely popular these days and providing diverse features and functions to users. Social networking and interest sharing in between users are key factors of SNS and this circles back to draw more users to the service. Web is the first media to provide SNS and mobile is the next. The service based on mobile environmental uniqueness such as Location-based-service(LBS) is the key success factors to convert users to web SNS to mobile SNS. TV has also been a possible SSN market to draw users to share interests and participation. However TV has been always community electronics in family members and personalization to provide SNS has been barrier to overcome. In this study, we explorer ideas of key factors of personalization in TV environment and conducted a field study to define characteristics of TV personalization in terms of depth, method, style and structure. Research finds out that there are significant differences in these categories.

• Journal of the HCI Society of Korea
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• v.4 no.1
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• pp.11-15
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• 2009

Social Network Service has been extremely popular these days and providing diverse features and functions to users. Social networking and interest sharing in between users are key factors of SNS and this circles back to draw more users to the service. Web is the first media to provide SNS and mobile is the next. The service based on mobile environmental uniqueness such as Location-based-service(LBS) is the key success factors to convert users to web SNS to mobile SNS. TV has also been a possible SSN market to draw users to share interests and participation. However TV has been always community electronics in family members and personalization to provide SNS has been barrier to overcome. In this study, we explorer ideas of key factors of personalization in TV environment and conducted a field study to define characteristics of TV personalization in terms of depth, method, style and structure. Research finds out that there are significant differences in these categories.

• 한국HCI학회:학술대회논문집
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• 2008.02b
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• pp.158-164
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• 2008

This study was conducted for raising the considering the dynamical context of mobile phone use environment in the mobile-phone research. For this I identified the characteristic of the mobile phone use. The first characteristic is that the mobile phone is the context sensitive device. Also, it reflects the user's life pattern because it is the very personal device. I defined the context of mobile phone use with the basis on this identification of those characteristics. I referenced the definition, 'situational context', defining the mobile phone use context. Also, I set up the research scope within the user task that is influential from the situational context, I named this kind of task as the 'contextual task'. I developed the Contextual Task Model in this study. I named the model as the 'ESR Model'. The reason that I developed this contextual task model is that this model can help novice designers and designers unfamiliar with an application domain understand the user behavior and user centered design. And also this model can be effective to communicate each other, I identified the user's contextual tasks three kinds of model. First, the Extend Model includes user tasks that related to extending from user physical working space to the virtual level. Second model is Synchronize Model, which includes issues that lesson the blocking when use several functions at a time or sequentially. Third model is Replace Model, which is come from the characteristic of user life pattern to use the mobile phone. Finally, I proposed an application of this model, CIQ. Through the process to make CIQ I proved the effectiveness of this ESR Model.

• The Journal of the Korea Contents Association
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• v.17 no.2
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• pp.96-104
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• 2017

As new smart devices are evolved into the intelligent agent who can reflect user intention and use context, user experience design for easy and convenient usability becomes a core competitive edge. Under the assumption that human centered natural interaction is necessary for the optimal smart TV experience, this study explores the types of voice interaction which are peculiar to TV watching context. In order to build a model for the users to naturally interact with Smart TV, conversation patterns were collected by requesting key features of Smart TV to intelligent agent. Collected sentences were applied to CfA model and classified by responses to activate features. The classified conversation patterns were divided into feature activation and information search. This study has identified that CfC1 occurred when voice interaction between Smart TV and users was vague and CfC2 occurred when the requests were complex or conditional. In conclusion, Simple Request Type is the most efficient model and voice interaction is more appropriate to use to clarify users' vague requests.

• The Journal of the Korea Contents Association
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• v.13 no.10
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• pp.92-102
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• 2013

The definition of mobile phone was a device that can make and receive telephone calls or messages for communication but it has rapidly developed from communication tool into multi-function device. Especially since release of smart phone, Korea is one of the highest country in the world and the statistics can be interpreted into people positively accept new technology. Therefore it's time to study on usage behavior according to different generation of mobile phone. Based on media richness theory and elaboration likelihood model, we analyzed factors affecting usage behavior of mobile phone. Case study methodology were constructed a survey to female university students from 20-24 years of age.

• Journal of the Korea Convergence Society
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• v.12 no.2
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• pp.179-184
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• 2021

In this study, the conversation behavior of users is investigated by using in-vehicle voice interaction system. The purpose of this study is to identify the elements of conversations that the users expect in voice interactions with systems and present the structural improvements to enable the voice interactions similar to those between people. To observe the users' behavior of voice interaction in the vehicle, the data through contextual inquiry are collected and the interview contents are analyzed by using the open coding. We have been able to explore the usefulness of voice interaction features, which are of great importance in that they increase the user's satisfaction with the features and their usage persistence. This study is meaningful in analyzing the user's empirical needs for the technology of interpersonal model from the perspective of conversation.

• Science of Emotion and Sensibility
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• v.8 no.3
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• pp.265-276
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• 2005

현재의 유비쿼터스 환경의 홈 네트워크 제품 사용자는 단일 사용자가 아닌 다수의 사용자가 사용하는 네트워크 행태를 취하고 있다. 변화하는 사용환경과 시스템들은 현재와는 다른 요구사항을 가지고 있으며, 이에 따른 사용자 중심의 디자인과 제품 인터페이스 체계의 연구활동은 국내외에서 활발하게 이루어지고 있다. 다양한 모바일 디바이스 및 홈 네트워크 제품의 보급화가 빠르게 성장하면서 이를 쉽게 제어하기 위한 다양한 제어방식이 연구되고 있다. 이중 음성인식기술을 비롯한 표정은 안면표정인식기술의 개발이 활발히 진행되고 있다. 모션감지 센서를 활용한 사용자 제스처 콘트롤 체계는 아직까지는 초보적인 단계에 있으나, 제품 제어에 있어서 향후 근미래에는 자연스러운 인터랙티브 인터페이스의 활용도가 높아질 전망이다. 이에 본 연구에서는 효과적인 디바이스 제어를 위한 제스처 유형의 자연스러운 사용언어체계 개발 방법 및 결과 그리고 사용자 맨탈모델와 메타포 실험을 통한 연구내용을 정리하였다. 기존 사용자의 제스처 유형의 자연스러운 사용언어를 분석하면서 디바이스 제어방식으로서 활용 가능성을 검토할 수 있었으며, 동작 감지 카메라 및 센서를 활용한 새로운 디바이스 제어방식 개발과정의 연구를 통하여 제스처 유형의 자연스러운 언어 체계 개발 및 과정을 정립하였다.

• Journal of Game and Entertainment
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• v.1 no.1
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• pp.1-7
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• 2005

Beta-test is a essential step to verify a online-game developing. Through beta-test, we can find out some problems related to game-balancing, game-play, user behaviors and so on. And the game developing can be modified to make up a weak-point. However, a beta-test in online game development is a very time consuming and heavy expense work. Therefore, in this study, the simulation model for growth-balancing and battle among characters was proposed in order to reduce the duration and cost for beta-test. And it was applied to Travia online game successfully.