• Title/Summary/Keyword: 사용자 수용 요인

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The Effect of Communication Media Richness on Continuous Intention to Use: The Moderating Effect of User Experience (커뮤니케이션 매체의 풍부성이 지속적인 사용 의도에 미치는 영향 - 이용경험의 조절효과)

  • Choi, Ju-Choel;Kim, Te-Gyun
    • Journal of Digital Convergence
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    • v.18 no.5
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    • pp.187-195
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    • 2020
  • Although multimedia messaging services (MMS) are becoming increasingly popular, and companies are maximizing the use of their content, few systematic studies on MMSs exist. This study examined technology acceptance factors for MMS in 398 young people aged 10 to 39 to identify MMS users' continuous intention to use (CITU) via a questionnaire and SPSS21 and PLS-Graph 3.0. The results showed that perceived media richness (PMR) had a positive effect on perceived usefulness, perceived ease of use, and most importantly, CITU. Furthermore, PMR had a positive effect on perceived ease of use as a moderating effect on experience. To increase use efficiency in MMSs based on these results, media richness, perceived ease of use, perceived usefulness, and user experience may serve as important variables affecting users' CITU and provide a basic reference and development direction for MMS users. Future studies should include more variables and examine additional factors when analyzing the structural model.

Effects of Perceived Attributes on the Purchase Intention of Smart-Phone (스마트폰에 대한 지각특성이 스마트폰 채택의도에 미치는 영향)

  • Kim, Soo-Hyun
    • The Journal of the Korea Contents Association
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    • v.10 no.9
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    • pp.318-326
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    • 2010
  • In this paper we investigate the factors influencing the purchase intention of Smart-Phone which was introduced recently. Smart-Phone is a new information technology that converges PDA into a mobile phone. It has a various functions such as phone, information processing, Internet search etc. New information technology like Smart-Phone gives us a very important and interesting research issue, which is to find and prove the factors influencing the purchase intention. We try to find and prove the factors influencing the purchase intention of Smart-Phone by expanding Technology Acceptance Model. We include the perceived playfulness to the research model in order to analyze the factors. This empirical paper proves that the perceived usefulness, the perceived ease-of-use, and the perceived playfulness give positive effects to the purchase intention. In addition, this paper indicates some managerial implications that various and useful applications and the easy user interface can help to increase the degree of user acceptance.

Influencing Factors for the Adoption of Smartphone Healthcare Application (스마트폰 헬스케어 애플리케이션 수용을 위한 주요 영향요인)

  • Wang, Bo-Ram;Park, Ji-Yun;Choi, In-Young
    • The Journal of the Korea Contents Association
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    • v.11 no.10
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    • pp.396-404
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    • 2011
  • With increasing of smartphone users various smartphone studies have been carried out. The purpose of this paper is to examine the factors influencing the usage intention of smartphone healthcare application. The influencing factors found from literature reviews on Technology Acceptance Model and the diffusion of innovations theory are user interface design, self-efficacy, innovativeness, and entertainment. Survey is conducted to 220 people in Seoul metropolitan area. The survey results are analyzed regarding the difference for the intention of healthcare application in accordance with respondents' demographic and application usage characteristics. We also examine the difference among four influencing factors by users and non-users. As a result there are significant differences in self-efficacy and innovativeness. This gives some implications to application developers: the system should be easy to use and provide new and useful health contents that can attract early-adopters' attention in order to increase the number of application users.

Factors Influencing User Satisfaction and Continuous Usage Intention on Mobile Credit Card: Based on Innovation Diffusion Theory and Post Acceptance Model (모바일 신용카드 사용자 만족 및 지속사용의도에 영향을 미치는 요인에 관한 연구: 혁신확산이론 및 후기수용모형을 중심으로)

  • Jung, Young Hoon;Kim, Gun;Lee, Choong C.
    • The Journal of Society for e-Business Studies
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    • v.20 no.3
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    • pp.11-28
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    • 2015
  • Due to the mobil-centered lifestyle following the wider use of Smartphones, Mobile services, including mobile banking and mobile shopping business have increased rapidly. Also with the emergence of "Fintech", which finance combined with technology, IT based financial market is going to be highly promising. In this trend, interests mobile credit cards are increasing. But diffusion of the mobile credit card services is still in the low level. In this situation, to identify factors that influencing satisfaction and continuous usage intention on mobile credit card, this study applied innovation diffusion theory (IDT) and post acceptance model (PAM). To conducting this research, survey data were collected, and we used SmartPLS to analyze survey data. As a result of the study, perceived easy of use, image, compatibility and facilitation positively affect user's satisfaction in mobile credit cards and that such satisfaction have a positive impact on continuous intention to use. The facilitation influences user satisfaction more strongly for those who use mobile credit cards more than plastic credit cards. Also, perceived of use and image influence user satisfaction more strongly for those who use plastic credit cards more than mobile credit cards. It is expected that this study can be a guideline for credit card service providers and policy makers to invigorate mobile credit card business. Also it worths as a early-stage research on Fintech-related studies.

A Study on the Usability Evaluation (휴리스틱 사용성 평가에 관한 연구)

  • 최영미;주문원
    • Proceedings of the Korea Multimedia Society Conference
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    • 2002.05c
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    • pp.530-535
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    • 2002
  • 본 연구에서는 시스템 수용성 관점에서 사용성의 위상을 살펴보고, 사용성의 요인을 측정 가능한 휴먼팩터의 관점에서 기술하였다. 10개의 사용성 휴리스틱 원칙과 평가방법을 상술한 후, 사용성공학에 기반한 사용자 인터페이스 개발 프로세스 모형을 제시였다. 개발프로세스 단계들 중에서 휴리스틱 평가를 휴리스틱 평가원칙, 구성요인, 점검사항, 정성적ㆍ정량적평가, 진단으로 재구성하여 '천연 화장품전자상거래 사이트'에 적용하여 보다 효율적이고 효과적인 평가지침이 됨을 보이고 있다.

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A meta-analysis of relationship between the related factors of the TAM: Focused on behavioral intention for smartphone (기술수용모델 관련 요인들간 관계에 대한 메타분석: 스마트폰 행동의도를 중심으로)

  • Nam, Soo-Tai;Kim, Do-Goan;Lee, Yun-Hee;Jin, Chan-Yong
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2013.07a
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    • pp.101-102
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    • 2013
  • 메타분석은 여러 실증연구의 정량적인 결과를 통합과 분석을 통해 전체 결과를 조망할 수 있는 기회를 제공함과 분석들의 분석을 한다는 의미로 사용된다. 기술수용모델은 경영정보시스템 분야에서 여러 가지 주제로 다루어지고 있다. 최근 정보시스템과 정보통신 분야에 가장 큰 이슈는 Smart이다. 이러한 시점에 기술수용모델을 기반으로 스마트폰 사용자들의 행동의도에 관한 연구들을 문헌분석과 메타분석 실시하였다. 분석결과를 바탕으로 선행연구와 비교분석을 통해 차이점을 논의 하였다.

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Empirical Analyses of the Factors Influencing on the Intention to Use Smart Home Services (스마트 홈 서비스 이용의도에 대한 영향요인에 관한 실증적 분석)

  • Lee, Il-Gu;Kim, Sang-Hoon
    • Journal of Service Research and Studies
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    • v.9 no.2
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    • pp.55-76
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    • 2019
  • This study conducted empirical analyses to investigate the factors affecting the intention to use smart home services. Based on the previous relevant studies, the characteristics of smart home service were found to influence on the intention to use smart home service, and four variables(ubiquitous connectivity, reliability, context awareness, and security) concerning the service characteristics could be derived. And referring to the technology acceptance model(TAM), the updated TAM, IS success model, and the theory of reasoned action(TRA), three variables such as perceived ease of use, perceived usefulness and subjective norm were also likely to affect the intention to use smart home service, and the user innovativeness was inferred to play a role of moderating variable. In order to examine the research model and the hypotheses which could describe the relationship of the above mentioned variables, this study surveyed 447 people who were currently using or would use the smart home services, and then tested the hypotheses for 436 valid responses. The results of hypotheses testing showed that reliability, context awareness, and security have a significant effect on perceived usefulness and on perceived ease of use. However, it was found that ubiquitous connectivity significantly affected perceived usefulness but did not affect perceived ease of use. And perceived ease of use, perceived usefulness and subjective norm had significant effect on the intention to use smart home services. Also, user innovativeness as moderating variable was found to significantly influence on the magnitude of the relationship between ubiquitous connectivity and perceived usefulness and on that between reliability and perceived ease of use. This can be interpreted as the findings implying that innovative smart home-service users are likely to feel the smart home-services more useful than ordinary users when the degree of ubiquitous connectivity is higher, and are likely to perceive the use of smart home-services to be easier than ordinary ones when the degree of reliability is higher.

A Study on the Intention to Use of Internet Banking A Comparison of Theoretical Models

  • Ok, Seok-Jae;Shon, Ji-Hyun
    • International Commerce and Information Review
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    • v.9 no.3
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    • pp.81-103
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    • 2007
  • 인터넷의 확산과 함께 금융 산업에서 인터넷뱅킹의 등장은 은행 산업 전반에 많은 변화를 가져오고 있다. 인터넷뱅킹은 더 이상 단순한 정보시스템이 아닌 은행의 경쟁력을 결정짓는 중요한 요소로 부각되고 있다. 또한 국내 인터넷뱅킹 사용자의 증가로 인해 은행에서는 기존 인터넷뱅킹 사용자가 지속적으로 인터넷뱅킹을 이용할 수 있도록 여러 가지 전략을 개발하여야 할 것이다. 따라서 본 연구에서는 정보시스템 연구 분야에서 기술 수용에 대한 많은 연구들의 이론적 기반이 되었던 계획적 행동 이론(TPB)과 기술 수용 모델(TAM)을 인터넷뱅킹 이용의도 분석에 적용시켜 인터넷뱅킹 이용 행위를 실증 분석함으로써 지속적인 인터넷뱅킹 이용 의도에 영향을 미치는 요인들을 규명하고자 하였다. 더 나아가 TPB 모형과 TAM 모형을 체계적으로 비교분석하여 인터넷뱅킹 이용의도에 관한 이론적 기초를 제시하고, 인터넷 환경에서 은행의 적극적인 인터넷뱅킹 활용에 도움이 될 수 있는 실무적 시사점을 제공하고자 한다.

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A Study on the Motivation of Live Video Streaming by Adopter Characteristics (수용자특성에 따른 인터넷 개인방송 이용동기 분석)

  • Kim, Hyuk;Wi, Jong-Hyun
    • Journal of Korea Game Society
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    • v.18 no.1
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    • pp.83-94
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    • 2018
  • This study is to analyze the difference of satisfaction according to the usage motivation of Live video streaming and characteristics of the adopter(early adopters, late adopters). For this purpose, we conducted a survey of 283 people in the age of 10~30 using AfreecaTV. As a result of the study, users spending daily hours on watching Afreeca TV showed a positive effect on the usage motivation. It shows only one difference in education level between the demographic characteristics, based on the adopter characteristics. Also the differences in the satisfaction factors were found to be habits, communication, entertainment accessibility in the early adopters and accessibility, credibility, habits, accessibility were significant influences on the late adopters.

A Study of factors Influencing u-Market Service Acceptance for Traditional Market Revitalization (재래시장 활성화를 위한 U-Market 서비스 수용성에 영향을 미치는 요인 연구)

  • Yoo, Ho-Sun;Kim, Jae-Kyeong;Kim, Min-Yong;Kwon, Oh-Byung;Cho, Hye-Kyung
    • Information Systems Review
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    • v.10 no.2
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    • pp.97-121
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    • 2008
  • There are relatively inactive discussions about applying ubiquitous technology (uT) to traditional marketplace. If u-Market which affords to promote customer shopping convenience and on/offline shopping experience is implemented, then traffic of visiting customers as well as the revenue of the market will increase. Ultimately, it will lead to revitalizing traditional market. For this purpose, we developed a realistic u-Market service scenario with restricted uT considering spatial limitation and poor infrastructure of the physical marketplace. Based on u-Market service scenario, we have empirically investigated the determinants of u-Market service acceptance of the actual customers of traditional marketplace. We hope the results of this study will help in improvement of u-Market system development and service feasibility.