• Title/Summary/Keyword: 비인지 요인

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The Effect of Service Provider Nonverbal Attributes on Customer Evaluation in Service Recovery Stage (서비스 회복 단계에서, 접점 서비스 제공자의 비구두적 요인(Nonverbal Attributes)이 고객평가에 미치는 영향)

  • Yeo, Chan-Koo
    • Journal of the Korea Convergence Society
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    • v.4 no.3
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    • pp.7-13
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    • 2013
  • The objective of this research is to find out the effect of service provider nonverbal attributes on customer evaluation in service recovery stage. Results showed that first, the better kinesics of service provider, the more satisfaction in service recovery stage. Second, the better service providers have physical appearance, the more revisit intention. But both the kinesics and physical appearance have not an effect on recommendation intention. This paper discussed theoretical and practical focusing on nonverbal attributes of service providers.

Importance-Performance Analysis of School Foodservice Menu Management (메뉴속성별 중요도·수행도 분석을 통한 학교급식 메뉴운영 현황 분석)

  • Choi, Mi-Kyung;Kim, Eun-Mi
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.41 no.7
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    • pp.1020-1027
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    • 2012
  • The purpose of this study was to investigate the priority of menu management by importance-performance analysis (IPA) of school foodservice menu attributes. Questionnaires were distributed to 448 school dietitians with an official letter, and a total of 292 responses were used for analysis. From the 21 menu attributes, the factors of 'nutrition', 'educational effect', 'capability consideration', 'ease of quality management', 'efficiency', and 'preference of students' were induced from exploratory factor analysis. The levels of importance (p<0.01) and performance (p<0.05) of the 'nutrition' factor were significantly higher with nutrition teachers than school dietitians, while the importance of the 'preference of students' factor showed significantly higher score with school dietitians (p<0.05). As a result of gap analysis for IPA, only the 'efficiency' factor was located in the area where performance was higher than importance, whereas no menu attribute factors were included in the 'concentrate here' area by the usual IPA. Further analysis showed that there should be more effort to improve the performance of an 'educational effect' factor for a school foodservice menu.

A Study on the Exercise Adherence of the Elderly Woman at Non-Commercial Sports Centers (비영리 사회체육시설 이용 여성고령자의 운동지속에 관한 연구)

  • Yun, Man-soo;Choi, Chang-Sick;Kang, Jean-Hong
    • 한국노년학
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    • v.27 no.2
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    • pp.487-502
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    • 2007
  • An objective of this study is to verify factor of exercise adherence of the elder who have carried on exercise for many years at non-commercial sports center. To achieve the objective, I used ethnography, a method of qualitative study. The subjects for this study were 5 members of non-commercial sports center. They have been attending lesson which I have been running Taichi for more than 2 years and carried on exercise for more than 5 years. Main results of this study are as follows. First, the elder who have kept on with exercise showed the eagerness to participate and capacity of self-management through their exercise adherence for many years. Second, various factors such as social, environmental, and social psychological on had a strong effect on a continuous exercise performance. The most remarkable thing of results of this study is a close human connection among instructors, manager and companion is the most effectual factor of the elder's exercise adherence.

Determinants of Media Repertoires based on New Services and Technologies (신규 미디어 서비스/기기 레퍼토리 구조 결정 요인)

  • Chon, Bum-Soo;Park, Joo-Yeun
    • Korean journal of communication and information
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    • v.49
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    • pp.20-38
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    • 2010
  • This paper was attempting to identify determinants of media repertoires based on new services and technologies. Using the regression and discriminant models, this study examined determinants that included five independent factors such as the degree of innovation, social networks, social influences, demographic variables and media uses. The analyses revealed that all of independent variables except the degree of innovation were significant determinants of media repertoires. Secondly, the results of discriminant analyses showed that terrestrial television use, age, disposable income were significant factors discriminating new media service adopters from the sample. For new media related technologies adopters, family income, and media uses such as newspaper, Internet and radio were significant discriminant variables.

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Research on the Effects of a Consultant's Nonverbal Communications on a Client's Evaluation (컨설턴트의 비언어커뮤니케이션이 고객 평가에 미치는 영향에 관한 연구)

  • Shin, Dong-Ju;Lee, Seok Kee;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.13 no.3
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    • pp.167-178
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    • 2015
  • This research focused on the research on nonverbal communication among communication, an important trait of consultants, who provide knowledge for the clients. The aim was to investigate meaningful influence on the perceived evaluation of clients, as well as the influence on the consulting corporate trust. The research results can be summarized as follows. It was verified that consultants' nonverbal communication positively influenced perceived consultants' evaluation. Also, it was confirmed that clients' perceived consultant evaluation positively influenced service provision corporate trust and long-term relationships.

Determinants of Unethical Tactics in the Trade Negotiation Process (통상협상에서 비윤리적 협상행위에 대한 결정 요인)

  • Choi, Chang-Hwan
    • International Commerce and Information Review
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    • v.14 no.3
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    • pp.429-451
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    • 2012
  • The purpose of this paper is to find what factors have an influential effect on motive and intention of using the unethical negotiation tactics. It is interesting to find that opportunism was not related to unethical negotiation tactics such as inappropriate information gathering and competitive bargaining in our Korea's sample. On the other hand, idealism and Machiavellianism had positive impact on managers' perceptions of unethical negotiation tactics within our sample. To explain the environmental perspective, the lower level of legal punishment system encourages them to use the unethical tactics without hesitation. On the other hand, organizational goal might have not a related on the perception of unethical negotiation tactics. To reduce the potential risk of use of unethical negotiation in the international negotiation process, international negotiators should find the counterpart negotiator' character before attending negotiation table, and international managers would be better to employ a local agent who can understand local negotiating counterpart, so they can assist them in early stage of negotiation.

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건강관리 요인들에 따른 혈중지질 농도 및 영양소 섭취 상태 비교

  • 남혜원;김은경
    • Proceedings of the Korean Journal of Food and Nutrition Conference
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    • 2003.07a
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    • pp.78-78
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    • 2003
  • 심혈관계질환의 예방과 영양교육의 기초자료를 제공하기 위하여 성인 남녀를 대상으로 규칙적인 운동 습관과 음주, 흡연, 폐경, 비만 여부에 따라 신체계측치와 콜레스테롤, 중성지방, LDL-cholesterol, LDL-cholesterol 등의 혈청지질 및 영양소 섭취량을 비교 조사한 결과는 다음과 같다. 1)체중이나 신장, 비만 정도 및 WHR 등 신체계측지수는 음주나 흡연 여부에 따른 차이가 없었으나, 혈청 중성지방 농도를 유의적으로 상승시켰다. 2)음주군은 비음주군에 비하여 단백질의 열량비율(% RDA)이 유의적으로 높았으며(p<0.05), 흡연군은 비타민 A와 나이아신, 비타민 B6, 엽산, 비타민 C, 비타민 E의 섭취량에 있어서 비흡연자들보다 낮은 경향을 보였다. 3)운동에 의한 혈청지질 농도에는 뚜렷한 차이가 없었으나, 남성들의 경우 현재의 체중과 PIBW, Quetlet index, 엉덩이둘레가 비운동자들보다 많은 것으로 나타났다. 영양소 섭취량에 있어서 남성의 경우 운동군이 비운동군에 비해 콜레스테롤과 나이아신 및 인을 더 섭취하고 있었으며, 당질의 섭취비율은 유의적으로 더 낮았다(p<0.05). 여성의 경우에는 불포화지방에 유의적 차이를 보여 비운동군의 불포화지방 섭취량이 더 많았다(p<0.05). 4)폐경한 여성의 경우 폐경 전 여성에 비하여 신장은 더 작고 WHR은 더 높았다. 폐경 이후 estrogen 분비의 변화로 인하여 혈중 지질 성분 중에서는 cholesterol이 198.4$\pm$36.3mg/dl, LDL이 119.5$\pm$34.9mg/dl로 폐경 전의 수치보다 유의적으로 높았다(p<0.01). 5)비만 여부는 남자의 경우 콜레스테롤 농도에(p<0.01)), 여자의 경우 중성지방 농도(p<0.01)에 대해 의미있는 설명력을 보이는 변수로 작용하고 있었다. 그러나 식이 섭취상태와의 관련성은 나타나지 않았다. 이상에서 생활습관이 신체계측치 및 혈중 지질 농도와 일부 상관을 보이는 것을 알 수 있었으며, 건강위험 요인도 관찰할 수 있었다. 고지혈증은 심혈관계질환의 주요한 위험 인자로 알려져 있으며, 그 유발 요인에는 여러 환경적인 요인과 식이 요인이 있다. 또한 생활습관은 영양소의 섭취량에도 영향을준다. 이처럼 식이 요인과 생활습관은 단독 혹은 상호 영향을 주게 되므로 고지혈증 및 심혈관계질환을 개선하려면 식사요법과 생활습관 교정을 병행하여야 한다. 고지혈증의 원인 중의 하나로 지적되고 있는 음주와 흡연은 상호 유도작용이 있으므로 금연이나 절주를 하고자 할 경우 두가지를 동시에 자제해야 효과적일 것으로 생각된다. 폐경후 여성들에게 발생 빈도가 높은 심혈관질환의 위험요인인 고지혈증을 예방하고자 하는 노력은 폐경후 여성들의 삶의 질적 향상을 위해서도 매우 중요하다. 또한 균형식 섭취와 운동을 통해 혈중 지질 수준을 건강하게 유지하고, 비만으로의 이행을 방지함으로써 심혈관계질환을 예방하도록 하여야겠다.

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Analysis of Impact Factors for the Improvement of Conceptual Cost Estimation Accuracy for Public Office Building (공공청사 개산견적 정확도 향상을 위한 공사비 영향요인 분석)

  • Jo, Yeong-Ho;Yun, Seok-Heon
    • Journal of the Korea Institute of Building Construction
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    • v.21 no.5
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    • pp.495-506
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    • 2021
  • A Conceptual cost estimate, which is computed in the preliminary step of a project, is important for decision-making by a contractor in terms of the project budget, economic feasibility and validity analysis, and alternative comparisons. Therefore, a high error rate of a prediction model for a conceptual cost estimate can lead to various problems including excessive project expenditures and a delayed break-even point. this study proposed optimal impact factors by configuring quantitative impact factors computable in a preliminary step in various cases(combinations of impact factors). subsequently, the accuracy of different cases was comparatively analyzed by using the cases as input values of a prediction model using regression analysis. when the optimal combination of impact factors proposed in this study and other combination of impact factors were applied to the prediction model, the regression analysis-based prediction model exhibited 0.2-4.7% improvements in accuracy, respectively. the optimal combination of impact factors proposed in this study improved the accuracy of the prediction model of a conceptual cost estimate by removing unnecessary impact factor.

Determinants of Debt Ratio in Public Institutions

  • Jang, Ji-Kyung
    • Journal of the Korea Society of Computer and Information
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    • v.25 no.12
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    • pp.333-339
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    • 2020
  • This study investigated the determinants of debt ratio in public institutions. For this purpose, we analyzed the impact of external and internal factors on debt ratio. In this paper, external factors included government grants and deficits compensation, and internal factors included inefficient management. The results of this study are as follows. First, we find that there is a significant positive relation between government grants and debt ratio. This result means that the higher government grants, the higher debt ratio. Second, we also find that there is a significant positive relation between deficits compensation and debt ratio. This implies that the institutions subject to deficits compensation have higher debt ratio. Third, we can not find a significant relation between welfare benefit and debt ratio. This finding implies that inefficient management is not a factor on debt ratio of public institutions. The results documented in this paper provide important policy implications for investigating the determinants of debt ration in public institutions.

동행+함께하는 마음 - 살이 찌지 않는 몸 만들기 - 불임으로 고생하고 있나요? 혹시 비만은 아닌가요? 불임원인의 6%는 비만, 살을 빼야 임신할 수 있다

  • Lee, Ui-Jun
    • 건강소식
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    • v.34 no.9
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    • pp.26-27
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    • 2010
  • 결혼 후 불임으로 인해서 마음고생이 이만저만이 아닌 부부들이 늘고 있는 추세이다. 불임의 원인으로는 과도한 흡연, 음주, 무정자증, 배란장애, 조기폐경, 각종질환, 환경적인 요인 등 다양하며, 비만도 불임의 한 원인이 된다. 외국의 한 통계자료에 의하면 불임 환자의 6%는 비만이 원인인 것으로 나타났다. 혹시 불임으로 고생하고 있다면 비만이 원인은 아닌지 진단해 보자.

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