• Title/Summary/Keyword: 보상 만족도

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Design of PID Controller to Compensate for Gain and Phase Margin Base on Gradient Descent Method (경사 하강법에 근거한 이득여유와 위상여유를 보상하는 PID 제어기 설계)

  • Park, Jae-Hoon;Cho, Joon-Ho;Choi, Jung-Nae;Lee, Won-Hyuk;Hwang, Hyung-Soo
    • Proceedings of the KIEE Conference
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    • 2005.07d
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    • pp.2552-2554
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    • 2005
  • 제어기 설계에서 이득여유와 위상여유는 견실성 및 안정도 판별의 중요한 척도로 사용되며, 그 중 위상여유는 시스템의 성능지수와 관련된다. 이와 같은 이유로 이득여유와 위상여유의 안정도를 고려한 제어기의 설계방법이 연구되어지고 있다. 근래 Weng Khuen Ho와 Chang Chieh Hang이 제안한 설계방법은 복잡한 계산을 필요로 하는 arctan 함수를 1차 선형함수로 근사화 하여 복잡도를 감소시키면서도 원하는 이득여유와 위상여유를 만족시키는 제어기의 파라미터를 찾았다. 하지만 이 방법은 실제의 arctan 함수를 사용하는 것이 아니라 근사화된 수식을 사용함으로써 오차가 수반되어 원하는 설계조건을 만족 하지 못한다. 따라서 본 논문은 이러한 오차를 최소화하기 위해서 최적화 알고리즘을 이용한 이득여유와 위상여유를 보상하는 PID 제어기를 설계하였다.

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A Study on Loyalty Program for Building Customer Loyalty of Fashion Firm (패션업체 고객 충성도 구축을 위한 로열티 프로그램)

  • Ju, Seong-Rae;Yoo, Myung-Iee
    • Journal of the Korean Society of Clothing and Textiles
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    • v.33 no.2
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    • pp.331-342
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    • 2009
  • The purposes of this study were to provide the apparel companies with a effective marketing strategy by identifying the present condition of loyalty programs and designing the type of reward and the timing of reward, and to investigate the effects of loyalty programs on customers' satisfaction and loyalty. The experimental study was conducted to examine the relationship between loyalty programs and performances. The experiment, which adopted a scenario methodology, was a 2(type of rewards)${\times}$2(timing of rewards) between subjects factorial design. The sample was based on 362 college students. The data analysis was completed on the basis of SPSS 12.0 package, using descriptive analysis, frequency, factor analysis, Cronbach's a, ANOVA, and regression analysis. The following results were found in this research. First the respondent's recognition of reward(benefit, reserve fund, experience) was not relatively high. Second, the interaction effect of type of rewards and timing of rewards on the loyalty programs' satisfaction(p<.01) and customer loyalty(p<.001) was significant, but that on customer satisfaction was not significant. Finally, loyalty programs' satisfaction positively affected customer satisfaction and loyalty. The implications of the research and directions for future researchers were discussed.

A Study on Preschoolers' Intelligent Ability, Reward Choice in Assumed Situation and Delay of Gratification Ability (유아의 지적능력, 가상상황에서의 보상선택유형 및 만족지연능력에 관한 연구)

  • Kim Hye-Soon
    • Journal of Families and Better Life
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    • v.24 no.3 s.81
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    • pp.15-25
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    • 2006
  • This study has been performed to identify intelligent ability, reward choice in assumed situation of delay of gratification, and delay of gratification ability. The subjects for this study were 100 preschoolers between the ages of 4 and 5, their mothers, and 15 teachers of three day-care centers in Seoul. T-test, F-test, Correlation analysis and multiple regression analysis were used for data analysis. The main results of this study were as follows: First, preschoolers' delay of gratification ability by mothers' educational background was significant and delay of gratification ability by sex was significant. This means that mothers who had a higher educational background were positively related to preschoolers' delay of gratification ability. Second, in an assumed situation of delay of gratification, preschoolers' delay of gratification ability by reward choice was not significant. Third, delay of gratification by intelligent ability was significant. Fourth, the correlation among intelligent ability, reward choice in assumed situation of delay of gratification and delay of gratification ability were significant. Finally, preschoolers' delay of gratification ability was significantly influenced by two factors: reward choice in assumed situation of delay of gratification and preschoolers' intelligent ability.

A Study on The Effect Corporate Performance of Organization Justice (조직공정성이 기업성과에 미치는 영향)

  • Jeon, Oi-Sul
    • Journal of Digital Convergence
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    • v.12 no.10
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    • pp.169-178
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    • 2014
  • Members of the private companies have the skills, knowledge, abilities, etc. In return for providing the organization from the organization granted a way to continue the relationship. From these companies in exchange for monetary compensation, such as wages and honors, including non-monetary benefits, and receive a reward. Interaction with each other in these companies are members of the organization to always think about the fairness issue. In this study, the performance of the company fairness affect whether any will be discussed. Organizational justice research on job satisfaction, organizational commitment influence. But that does not affect sales growth, respectively.

Integral Error State Feedback VSC for a DC Servo Position Control System (직류서보 위치제어 시스템을 위한 편차적분 상태궤환 가변구조제어기)

  • 박영진;이기상;홍순찬
    • The Proceedings of the Korean Institute of Illuminating and Electrical Installation Engineers
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    • v.8 no.3
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    • pp.88-95
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    • 1994
  • A scheme of IESFVSC(Integral Error State Feedback Variable Structure Controller) is proposed for a DC servo position control system with the disturbances which do not satisfy the matching condition. The proposed control system is composed of servo compensator and state feedback VSC. The servo compensator enhances the robustness of the control system against various types of disturbance, and makes effective tracking possible without using error dynamics. The IESFVSC is applied to the practical design of a robust DC servo control system and the control performances are verified through theoretical analyses and simulations.

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Structure Model for Job Satisfaction and Service Quality of Staff of Geriatric Hospital (요양병원 직원들의 직무만족도, 서비스 질에 대한 구조모형)

  • Shim, Gyu-Beom
    • Journal of Digital Convergence
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    • v.12 no.4
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    • pp.357-366
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    • 2014
  • This study has been implemented to explore the method to improve job satisfaction and service quality of its staff by figuring out the effect of job satisfaction of geriatric hospital staff on service quality. For this reason, we conducted a questionnaire survey on April 2 to May 22, 2013 to target 300 people ten geriatric hospital workers in Busan Metropolitan City area, was utilized to study the final total of 276 parts. Firstly, It was found that work satisfaction, wage satisfaction and colleague satisfaction have an effect on job satisfaction, and Secondly, satisfaction and fellow satisfaction of business, were analyzed to affect, but had no effect conservative satisfaction Thirdly, for the effect of job satisfaction on the service quality, it was found that job satisfaction has an effect on service quality. Therefore, it can be concluded that service quality for patients can be improved only if job satisfaction of staff is improved, and by reducing stress caused by overwork of staff and boosting their morale through reasonable wage and compensation.

A study on consumer satisfaction based on company mistakes compensation program for companies advancing into overseas market: a comparison of laptop and restaurant service between Korean and Japanese consumers (해외진출 기업을 위한 기업과실 보상프로그램의 소비자 만족도 연구 : 한.일 소비자의 노트북 구매와 레스토랑 서비스 비교)

  • Sohn, Won-Sang
    • International Commerce and Information Review
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    • v.15 no.1
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    • pp.3-34
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    • 2013
  • This research, which was experimented by dividing tangible and intangible products, established the influence that affects recovery for consumers' complaint behavior and behavioral intention as per each different compensation program. In Experiment 1, the consumers, who experienced complaint behavior owing to company's mistake, have preferably recovered through the compensation program offered by the company. However, there was a significant difference in preference recovery between products that caused complaint behavior. According to the study result, the more clear preference recovery was shown in the case of purchasing laptop than the case of dining in family restaurant. Additionally, the consumers' emotion recovery was possible through compensation.; There was a emotion recovery disparity depending on product type between purchasing laptop case and dining in family restaurant case. The consumers, who experienced complaints, were only able to recover their preference, emotion, and behavioral intention through compensation of which recovery was greater in tangible product case than ordinary service. Meanwhile, there was no distinct difference between recovery compensation types even though the products were identical-type ones whereas it appeared that such tangible product which showed greater purchasing effort as laptop computer was more effective in stimulating emotion response. In Experiment 2, the purpose was to find out the difference between complaint behavior and its recovery process shown after purchase by Korean and Japanese college students, who have different consumer purchasing habits. The both consumers of the two countries, who experienced complaint behavior, demonstrated precise difference in preference recovery while the emotion and behavioral intention exhibited no disparity between the two consumer groups. In this experiment, it was learned that Korean college students were show-off purchase type consumers while on the other hand, the Japanese college students were famous product purchase type consumers. Thus, there was a clear difference in laptop computer purchase process and post-purchase evaluation between these two groups. In particular, the Korean college students had quicker preference recovery through compensation than the Japanese college students on account of their tendency to be consciousness of others. Nevertheless, there was no difference between the emotion recovery and re-purchase recovery and therefore, the compensation program for complaints was proven to affect the emotion and behavioral intention.

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Assessing Satisfaction on Scholarly Journals and Document Delivery Services at Foreign Journal Supporting Center (외국학술지 지원센터의 학술지 및 원문복사서비스의 만족도 분석)

  • Choi, Jae-Hwang
    • Journal of the Korean Society for Library and Information Science
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    • v.42 no.2
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    • pp.69-85
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    • 2008
  • The purpose of this study is to analyze user satisfaction on scholarly journals and document delivery services(DDS) at foreign journal supporting center, which is founded at K University in 2007. The number of 72 users answered the quality of scholarly journals, and 69 users answered for the DDS survey. For the scholarly journal survey, up-to-date, usability, and expertness were asked, and fastness of DDS and easiness of application procedures were asked for the DDS survey. This study reveals that overall users using or visiting foreign journal supporting center are satisfied with the quality of scholarly journals and DDS.

The Control for the 2-Axis Stabilized Gimbal using the PI-LEAD Algorithm (PI-LEAD 알고리즘을 이용한 2축 안정화 짐벌 시스템 제어)

  • Lee, Jin-Bok;Choi, Han-Go
    • Journal of the Institute of Convergence Signal Processing
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    • v.14 no.2
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    • pp.117-123
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    • 2013
  • Since the nonlinear factors such as friction in a mechanical servo system can't be easily measured nor estimated accurately. Therefore, it is difficult to compensate friction correctly. Friction makes a significant error in a 2-axis stabilized gimbal system and finally fails to reach the ultimate control performance goals. To solve these problems, lots of studies on the control methods applying observer have been performed. However, these methods can be used in specific conditions and are limited to apply them to the accurate 2-axis stabilized gimbal system in military sector. This paper deals with the PI-LEAD algorithm which is modified with a general and robust PID algorithm, proves the effect of the algorithm through modeling and simulation, and verifies the performance by applying the algorithm to the real 2-axis stabilized system. It is verified through the performance test that the PI-LEAD algorithm minimizes the error caused by friction and meets requirements of the accurate servo system.

Optical Design of Satellite Camera for Lens Shifting Image Stabilization (렌즈 시프팅 영상 안정화 기법 적용을 위한 위성카메라의 광학설계)

  • Tak, Jun-Mo;Hwang, Jai-Hyuk
    • Journal of Aerospace System Engineering
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    • v.10 no.4
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    • pp.17-25
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    • 2016
  • In this study, an optical system for a lens-shifting method that compensates for microvibration of a high-agility small satellite has been designed. The lens-shifting method is an image-stabilization technique that can be applied to compensate for the optical path disturbed by microvibration. The target optical system is designed by using Code-V, a commercial optical-design code. The specifications for real satellite cameras have established the requirements for optical design. The Ray aberration curve, spot diagram, and MTF curve were carried out to verify if the designed optical system meets the requirements or not. The designed Schmidt-Cassegrain optical system with field flattener and a vibration-reduction lens has been verified to meet the optical requirements, 33% of MTF at Nyquist frequency, GSD of 2.87 m, and vibration coefficient of 0.95~1.0.