• Title/Summary/Keyword: 보상제도

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포커스: 한솔제지, 보상 대폭 확대한 '클레임 Zero, 100% 보상제' 시행

  • Kim, Sang-Ho
    • 프린팅코리아
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    • v.10 no.4
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    • pp.90-91
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    • 2011
  • 한솔제지(대표 권교택)는 기존 시행되던 고객보상제도를 더욱 확대하는 것을 내용으로 하는 '클레임 Zero, 100% 보상제'를 지난 3월부터 시행하고 있다고 밝혔다. 인쇄사에서 용지불량으로 인한 금전적인 손해가 발생할 경우에 제품 비용 외에 재작업 비용까지 100% 보상하게 되는 것을 주된 내용으로 하며 지역별 담당제로 운영하여 클레임이 접수될 경우, 당일에 신속하게 처리를 완료하도록 운용하고 있다고 밝혔다. 한솔제지가 이처럼 확대된 클레임 보상처리를 하는 것은 인쇄업계와의 상생을 위해 실질적인 노력과 결실을 거두겠다는 경영진의 의지가 큰 영향을 끼쳤다.

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The Effects of Internal Marketing Activities by Contracted Food Service Management Company (위탁급식전문업체의 내부마케팅 전략에 관한 효과분석)

  • Park, Hyeon-Suk
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.2 no.1
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    • pp.109-131
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    • 2007
  • The purpose of this study were to a) clarify the current practice of internal marketing by contracted food service management companies, b) analyze the effectiveness of current internal marketing practices. The survey was conducted between October 12 and November 2, 2002 with the 10 contracted food service management companies; 6 large, and 4 small & medium sized companies. No significant difference was existed with the categories of internal marketing. However significant differences were existed with the service education, sanitary education, periodic interviews, rewards for best employees, incentive payments, paid -leave allowances, job function allowances, and position classes including unit manager, dietician and cook of MBO. The actual administration of internal marketing strategies showed that, the significant differences were existed with education, paid-leave, and employee welfare systems among position classes. Also the significant differences were existed with all categories of internal marketing between large and small & medium sized companies. In general, small & medium sized companies score of the internal marketing performance was lower than that of large sized companies. Therefore, the segmented internal marketing strategies depending on the analysis not only demand for employees but also the size of company, were required to be an effectively and efficiently managed contracted food management companies.

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Empowerment of Social Workers according to Organizational Culture Types of Social Welfare Facilities - In Focus of Social Welfare Facilities in Daegu and Kyeongsangbuk - (사회복지생활시설(社會福祉生活施設) 조직문화(組織文化)에 따른 사회복지사(社會福祉士)의 역량강화(力量强化) - 대구.경북지역(大邱.慶北地域) 사회복지생활시설(社會福祉生活施設)을 중심(中心)으로 -)

  • Park, Joong-Hho;Kim, In-Soo;Byun, Sang-Hae
    • The Journal of the Korea Contents Association
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    • v.8 no.12
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    • pp.301-309
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    • 2008
  • This paper explores whether there is significant difference or not in the empowerment of social workers, e.g. individual's business-oriented, business relationship, and compensation system, according to the organizational culture types of social welfare facilities such as community culture, development culture, hierarchical culture, and reasonableness culture. By means of survey, this research targeted the social workers of social welfare facilities. The culture types that social workers recognize are sorted into community culture, development culture, hierarchy culture, and reasonableness culture according to the division of Kimberly and Quinn (1984). This study shows that there is significant difference in individual’s business-oriented, business relationship, and compensation system according to the type of organization culture.

Internal Marketing Approach to Internal Satisfaction and Cognitive Organization Performance : The Case of Korean Water Resources Corporation (내부마케팅이 직무만족과 인지적 기업성과에 미치는 영향 : 한국수자원공사를 중심으로)

  • Suk, Yeung Ki
    • The Journal of the Korea Contents Association
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    • v.14 no.1
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    • pp.374-385
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    • 2014
  • The purpose of this study is to examine the effects of implementing internal marketing on the internal satisfaction and on the cognitive organization performance in the K-water by using the logistic regression analysis. The results of test are as follows. First, three internal marketing factors such as reward system, education and training, and internal communication have a significant influence on employee's job satisfaction of the K-water. Second, two internal marketing factors such as education and training, and internal communication have a significant influence on organization performance of the K-water. In conclusion, internal marketing enhances job satisfaction and organization performance, and satisfied employees provide good customer service, thus resulting in enhanced customer satisfaction and improved organization performance.

방산업체 적정원가 보상 대책(2)-이윤 제도 중심

  • An, Tae-Sik
    • Defense and Technology
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    • no.5 s.267
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    • pp.20-33
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    • 2001
  • 방산물자조달과 관련하여 사용되는 원가계산이란 방산물자를 생산하기 위해 소비되는 각종 재화와 용역의 화폐가치를 파악하여 공정하고 합리적인 가격을 결정하는 과정을 의미한다. 따라서 국방조달 시스템하에서의 원가계산은 객관적인 원가정보의 획득 및 보고과정의 합리화를 통한 가격결정 기능이 강조되고 있다. 이 글에서는 방산업체의 원가계산과 관련된 제도, 절차, 현행 원가구조 등 제반의 환경을 분석하여 현재의 원가계산 및 이윤산정 기준하에서 적절한 원가보상이 이루어지고 있는가를 규명하는 것을 일차적인 목표로 한다.

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방산업체 적정원가 보상 대책-이윤 제도 중심

  • An, Tae-Sik
    • Defense and Technology
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    • no.4 s.266
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    • pp.16-23
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    • 2001
  • 방산물자조달과 관련하여 사용되는 원가계산이란 방산물자를 생산하기 위해 소비되는 각종 재화와 용역의 화폐가치를 파악하여 공정하고 합리적인 가격을 결정하는 과정을 의미한다. 따라서 국방조달 시스템하에서의 원가계산은 객관적인 원가정보의 획득 및 보고과정의 합리화를 통한 가격결정 기능이 강조되고 있다. 이 글에서는 방산업체의 원가계산과 관련된 제도, 절차, 현행 원가구조 등 제반의 환경을 분석하여 현재의 원가계산 및 이윤산정 기준하에서 적절한 원가보상이 이루어지고 있는가를 규명하는 것을 일차적인 목표로 한다.

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A Comparative Study on Seafarers' Industrial Accident Compensation System - Focusing on the German Legislation - (선원재해보상에 관한 비교법적 연구 - 독일의 법제를 중심으로 -)

  • Park, Jun-Mo;Park, Sung-Ho
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.28 no.4
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    • pp.567-576
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    • 2022
  • Seafarers are exposed to various unpredictable maritime risks due to the spatial specificity of the working environment of the sea; thus, sufficient compensation for injured crewmembers is needed. However, Korea does not provide such compensation. Therefore, this study attempted to examine the Maritime Labor Act and the Industrial Accident Insurance Act of Germany, an advanced European social insurance country, and derive implications compared to Korea. First, we investigated how compensations are managed by a public institution in Germany and by shipowners in Korea. Second, regarding the contents of accident compensation, Germany does not only provide continuous treatment and care through various support systems, but also operates various programs to enable a return to ship work. In contrast, Korea has a temporary compensation system that allows shipowners to avoid liability for accident compensation, which is disadvantageous to shipwrecked seafarers. Finally, in Germany, workers' compensation insurance is public, judged considering the origin of work, whereas in Korea, it is determined by shipowners or insurance companies. Therefore, it is necessary to establish a public institution in charge of crew accident compensation to ensure proper compensation for crewmembers in Korea and to improve the Seafarers Act or system to provide compensation for additional medical care, disability pension, and rehabilitation benefits.

The Effect of Internal Marketing Factors on Job Satisfaction and Organizational Commitment: Focused on Taxi Company in Kangwon Province (택시회사에서의 내부마케팅 활동이 직무만족과 조직몰입에 미치는 영향: 강원지역을 중심으로)

  • Jung, Key-Young;Kim, Jung-Won
    • Management & Information Systems Review
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    • v.31 no.3
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    • pp.185-222
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    • 2012
  • The purpose of this paper is to examine the effects of internal marketings including education and training, internal communication, reward system, and welfare to job satisfaction and organizational commitment in the taxi company in Kangwon province. The results of this study were as follows. Firstly, reward system and welfare are having the positive effect to job satisfaction, but education & training and internal communication are having negative effect on job satisfaction. Secondly, the result of the analysis on the effect of internal marketing to organizational commitment has shown that education & training, reward system, and welfare are have the positive effect on organizational commitment. Unfortunately, the internal communication has shown the negative effect on organizational commitment. Thirdly, the result of the analysis has shown that job satisfaction has the positive effect on the organizational commitment. Lastly, on the result of the hypotheses verification, the internal marketing has an effect to job satisfaction and organizational commitment partly and job satisfaction has a positive effect to organizational commitment. Therefore, through continuous effort of internal marketing activities make a positive effect on taxi driver's job satisfaction and organizational commitment and help to maximize the effectiveness of the organization.

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