• Title/Summary/Keyword: 병원 만족도

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Relationship Between Job Satisfaction and Turnover Intention Among Nurses in General Hospitals (일부 종합병원 간호사들의 직무만족도와 이직의도와의 관련성)

  • Lee, Hyun-Joo;Cho, Young-Chae
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.7
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    • pp.4404-4415
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    • 2014
  • This study was carried out to verify the relationship between the job satisfaction and turnover intention of nurses working in general hospitals The study included 312 nurses working in three general hospitals located in Gyeoungpook area. The data was collected by a survey using self-administered questionnaires structured from February 25 to March 16, 2013. The level of turnover intention was negatively correlated with job satisfaction and professional position, autonomy, administrative capacity, pay, task requirement. In logistic regression analysis, the adjusted odds ratio of the high risk turnover intention was increased significantly in the lower groups of job satisfaction, job autonomy, administrative capacity and pay than in the higher groups of these items. Hierarchical multiple regression analysis showed that the turnover intention correlated significantly with the education level, subjective sleep evaluation, job career, job position, monthly pay, satisfaction with work, fitness of the job, career choice motives, physical burden of work, and job satisfaction. In addition, there was a negative correlation between the job satisfaction and turnover intention in the studied nurses, which showed that the turnover intention increased with decreasing level of job satisfaction. The variations in the job related characteristics and job satisfaction have a significant influence on the turnover intention.

A Study on Work Environment and Job Satisfaction of Dental Hygienists in Daegu and Gyeongsangbuk-do (대구.경북 치과위생사의 근무환경과 직무만족에 관한 연구)

  • Kim, Young-Sun;Park, Hyun-Suk
    • Journal of dental hygiene science
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    • v.12 no.6
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    • pp.600-606
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    • 2012
  • The purpose of this study is to investigate work environment and job satisfaction of dental hygienists. The survey had collected 373 dental hygienists in Daegu and Gyeongsangbuk-do areas. The results were as follow; 1. The overall average of job satisfaction was 3.30. 2. Differences in the general characteristics and job satisfaction were significantly high with high age, high educational level and high work experience for married people. It was also significantly high when people worked in Gyeongsangbuk-do rather than in Daegu. 3. Differences in work environment and job satisfaction were significantly high in large size of the hospital, patient management and consultation services rather than assistance, monthly salary rather than annular salary, the presence of training opportunity and benefit for long-term worker, and more other vacations and annual vacations. 4. The influence factors of general characteristics on job satisfaction were education, work area and marriage in order ($R^2$=0.092). 5. The influence factors of work environment on job satisfaction were training opportunities, benefit for long-term worker, size of hospital, area of work and incentives in order($R^2$=0.092). From the above results, in order to improve job satisfaction of dental hygienists require a reasonable working environment considering the realistic situation improved.

Parent Satisfaction with Inpatient Hospital Services in Children's Hospitals (아동전문병원 입원환아 부모의 병원서비스 만족도)

  • Jeong Yong Sun;Kim Jin-Sun
    • Child Health Nursing Research
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    • v.11 no.3
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    • pp.273-281
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    • 2005
  • Purposes: The purposes of this study were to evaluate parent satisfaction with inpatient hospital services in children's hospitals and to identify variables related to parent satisfaction. Method: A descriptive correlation study was conducted. Parents of 165 children who were inpatients in two children's hospitals participated in the study. Data were collected using structured questionnaire at the time of discharge. For statistical analysis, t-test, ANOVA, and Pearson correlation analysis were used. Results: The highest parent satisfaction domain was nursing service, and the lowest parent satisfaction domain was hospital service and accommodations. Parents were less likely to be satisfied with hospital facilities, equipment, noise and cleaning and less likely to be satisfied with the lack of information they received and with the lack of communication with health care professionals. Parents with longer length of stay and with older children reported higher satisfaction than their counterparts. Moreover, parent satisfaction was related to their intention to revisit and related to intention to recommend this surveyed hospital over others. Conclusions: Efforts to improve parent satisfaction in children's hospital service and accommodation are needed to improve the quality of health care. Communication by health care professionals with parents and a partnership between parents and health care professionals are necessary to improve quality of care.

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Satisfaction and Effectiveness of a Videoconference System for Family Physicians (가정의학과 의사를 위한 화상회의 시스템의 만족도와 효과)

  • Han, Jong-Soo;Lee, Kee Hyuck;Noh, Hyun-Hee;Cho, Belong;Yang, Jeong-Hee;Lee, Dong-Ryul;Ke, Soshin;Bae, Woo-Kyung
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.13 no.3
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    • pp.79-86
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    • 2013
  • Departments of family medicine at some general hospitals find it difficult to hold regular conferences because they have a small number of faculty members. The recent technological development of videoconferencing has made it possible for these small departments to regularly participate in the conferences held by departments with a larger number of faculty members. The objective of this study was to show the level of satisfaction with and acceptance of our videoconferencing system. One presenting site and four receiving sites participated in the videoconferences, which were held every Monday for three weeks. There were no significant differences in the levels of satisfaction with the videoconferences between faculty at the presenting site and faculty at the receiving sites. In contrast, residents at the receiving sites rated most items related to satisfaction with the videoconferences lower than residents at the presenting site. There were no changes between the pre-test and post-test scores of residents both at the presenting site and at the receiving sites. Despite its limitations, the advantages of joint-videoconferencing among several departments of family medicine were comfort level, time-saving, increasing the number of participants, promoting discussion, and provoking thought.

Enhancing the Client Satisfaction through Improving the Quality of Hospital Administration Services (병원행정 서비스의 품질 향상을 통한 고객만족도 제고 방안)

  • Kim, Yoo-Ho;Lee, Ju-Ho;Ryu, Sang-Il;Lee, Jae-Eun
    • The Journal of the Korea Contents Association
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    • v.9 no.7
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    • pp.233-240
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    • 2009
  • The purpose of this study is to suggest plans to enhance client satisfaction through improving the quality of hospital administration services. For accomplishing the purpose, we conducted empirical research with classifying hospital administration services into administrative staff service, medical staff service, facility service, and institutional service. Based on the results of this study, suggestions were made as follows for improving the quality of hospital administration services. First, in administrative staff service, detailed explanations should be provided about the items of medical bills, and patients' waiting time should be reduced through fast processing and smooth cooperation among departments. Second, in medical staff service, the process of medical service should be simplified for the accurate observance of appointment schedules, and the time to start outpatient service and the time to complete the discharge process should be earlier than now. Third, in facility service, convenient facilities and resting places should be prepared, parking facilities should be expanded, and menus should be improved for clients. Fourth, in institutional service, detailed medical service costs contents should be disclosed and plans should be made for the efficiency of services.

Convergence of factors that affect the job performance of Public Hospitals Employees by Job Category (공공병원 조직구성원의 직종별 조직성과에 영향을 미치는 융복합적인 요인)

  • Lee, Jin-Woo
    • Journal of Digital Convergence
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    • v.14 no.4
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    • pp.315-324
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    • 2016
  • This study, investigating the differences of public hospital employees' communication, motivation, mutual trust, working conditions, fair compensation, job satisfaction, is to identify the factors affecting organizational performance. Through this, an alternative is suggested, which can maximize organizational performance of hospital employees. The period was from October 5 to October 31, 2014 to collect the data from 232 subjects working in public hospitals. ANOVA and regression analysis were conducted and the finding shows that communication, motivation, mutual trust, working conditions, fair compensation, job satisfaction have a significant difference (p<0.05) based on job categories. In addition, the factors affecting organizational performance were communication and fair compensation (p<0.001) for nursing job, age and employment type (p<0.05) and fair compensation (p<0.001) for Medical Support, motivation and fair compensation (p<0.001) for administrative job. The efforts to improve human resource management in their organization which is able to inspire a sense of belonging should be followed.

Longitudinal Trajectories of Mental Health Among North Korean Defectors: A Four-Year Follow-Up Study of Loneliness, Depression, and Life Satisfaction (북한이탈주민 정신건강의 종단적 추세: 외로움, 우울, 삶의 만족도에 대한 4년 추적 연구)

  • Park, So Hee;Hong, Jin Pyo;An, Ji Hyun;Lee, Hye Rin;Kim, Myung Hyun;Chang, Hyein
    • Anxiety and mood
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    • v.17 no.2
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    • pp.49-58
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    • 2021
  • Objective : The purpose of this study was to investigate the longitudinal trajectories of life satisfaction, loneliness, and depression and to identify the factors that influence these trajectories in North Korean Defectors (NKD). Methods : NKD (n=300) who registered in the multi-regional adaptation center (Hana Center), within three years of settling in South Korea, were recruited into this study. Life satisfaction, loneliness, and depression were assessed with self-report questionnaires over a period of 4 years (7 waves of data). Latent growth modeling was conducted to assess the changes in life satisfaction, loneliness, and depression. Results : Findings from both unconditional and conditional models (with gender, South Korea settlement age, household income, marital status, and PTSD at wave 1) indicated a linear increase in loneliness and depression, and a linear decrease in life satisfaction over the 4-year period. In the conditional model, gender predicted the intercept of life satisfaction and depression. In addition, PTSD predicted the intercept of life satisfaction, loneliness, and depression and slope of depression. Conclusion : Our finding suggests that the mental health of NKD tends to deteriorate over time after settling in South Korea. Therefore, continuous support is necessary for their successful adaptation to the South Korean Society.

Efficacy of Qigong Therapy on Various Diseases (다양한 질병에 대한 수정기공 요법의 효능 연구)

  • Kim, Munki;Lee, Hyung Hoan
    • Journal of Naturopathy
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    • v.8 no.2
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    • pp.88-92
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    • 2019
  • Purpose: The purpose of this study was to study the efficacy of qigong therapy for various illnesses. Methods: Healing of a variety of patients and people connected to a hospital at the East-West Medical Hospital in Vienna, Austria, was carried out. A total of 38 healers healed from 1,131 people in a total of 3 times in the hospital, and the evaluation of healing efficiency conducted by 134 physician evaluation teams in the hospital itself. Results: In 2002, 80% of the patients had a "good" healing efficiency for 96 patients treated at the first session in the hospital. In the second round of 2004, the satisfaction rate of healing efficiency was over 75%. In the third session in 2006, 71.6% were satisfied with the satisfaction level of "Good," and 1,131 people evaluated with an average of 75.5%. This result suggests that qigong healing is very efficient. Conclusions: The average healing efficiency of soojung qigong for various diseases was 75.5% or higher, indicating that qigong is one of the best natural healing therapies.

A Cost-effectiveness Study for the Contract Management of the Hospital Foodservice Dishwashing Work (병원급식소의 세정작업 위탁관리에 관한 비용효과 분석 연구)

  • Lee, Jin-Mee;Park, Jeong-Soon
    • Journal of the Korean Society of Food Culture
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    • v.10 no.1
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    • pp.29-34
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    • 1995
  • 본 연구의 목적은 병원급식소의 세정작업의 효율적 관리를 위하여 위탁 전과 후의 비용효과를 비교하고 자가운영과 위탁운영체제의 세정담당 종업원들의 직무만족도를 비교하여 그 비용효율성을 분석하는데 있다. 본 연구의 결과에 의하면, 세정작업의 위탁관리로 다음과 같은 잇점을 기대할 수 있었다. 첫째, 호봉이 낮고 적은 수의 종업원 이용으로 인건비의 절감을 기대할 수 있었으며, 둘째, 봉급에 관한 항목을 제외한 다른 항목에 관해서는 자가운영과 위탁운영 체제의 세정담당 종업원들의 직무만족도에 유의적 차이가 없는 것으로 나타났으며, 세째, 작업일정이나 인사배치에 있어서의 용이함으로 나타났다. 이 연구 결과를 기초로 병원급식소의 위탁관리 프로그램에 관한 지속적인 평가와 개발에 관한 연구가 이루어져야 할 것이다.

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Introduction of Reflective Journals and Satisfaction Evaluation for Active Clinical Practice Model of Colleges and the school of Korean Medicine (한의과대학의 능동적 임상실습을 위한 성찰일지 도입 및 만족도 평가 - 한방 안이비인후피부과학 사례를 중심으로 -)

  • Kim, Chul-Yun;Seo, Hyung-Sik;Lee, Ma-Eum;Kwon, Kang
    • The Journal of Korean Medicine Ophthalmology and Otolaryngology and Dermatology
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    • v.32 no.3
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    • pp.186-201
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    • 2019
  • Objectives : The aim of this study is to develop clinical practice program using reflective journals in the department of Korean medicine ophthalomology & otolaryngology & dermatology. Methods : It was applied to clinical practice and considered the adequacy of the clinical practice program using reflective journal for students who complete the clinical practice. Result : Students are given high marks for self-directed learning and Korean medicine ophththalomology & otolaryngology & dermatology professional learning.