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http://dx.doi.org/10.7236/JIIBC.2013.13.3.79

Satisfaction and Effectiveness of a Videoconference System for Family Physicians  

Han, Jong-Soo (Health Promotion Center, Seoul National University Bundang Hospital)
Lee, Kee Hyuck (Health Promotion Center, Seoul National University Bundang Hospital)
Noh, Hyun-Hee (Health Promotion Center, Seoul National University Bundang Hospital)
Cho, Belong (Health Promotion Center, Seoul National University Bundang Hospital)
Yang, Jeong-Hee (Health Promotion Center, Seoul National University Bundang Hospital)
Lee, Dong-Ryul (Health Promotion Center, Seoul National University Bundang Hospital)
Ke, Soshin (Health Promotion Center, Seoul National University Bundang Hospital)
Bae, Woo-Kyung (Health Promotion Center, Seoul National University Bundang Hospital)
Publication Information
The Journal of the Institute of Internet, Broadcasting and Communication / v.13, no.3, 2013 , pp. 79-86 More about this Journal
Abstract
Departments of family medicine at some general hospitals find it difficult to hold regular conferences because they have a small number of faculty members. The recent technological development of videoconferencing has made it possible for these small departments to regularly participate in the conferences held by departments with a larger number of faculty members. The objective of this study was to show the level of satisfaction with and acceptance of our videoconferencing system. One presenting site and four receiving sites participated in the videoconferences, which were held every Monday for three weeks. There were no significant differences in the levels of satisfaction with the videoconferences between faculty at the presenting site and faculty at the receiving sites. In contrast, residents at the receiving sites rated most items related to satisfaction with the videoconferences lower than residents at the presenting site. There were no changes between the pre-test and post-test scores of residents both at the presenting site and at the receiving sites. Despite its limitations, the advantages of joint-videoconferencing among several departments of family medicine were comfort level, time-saving, increasing the number of participants, promoting discussion, and provoking thought.
Keywords
Videoconferencing; Family practice; Personal satisfaction;
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