• Journal of the Korean Society for Railway
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• v.17 no.2
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• pp.148-155
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• 2014

This practical study investigates the effects of job satisfaction as a result of the stresses felt by many dispatchers who work in the subway industry in the Seoul metropolitan area. Factors that cause stress are assessed. The organization system, inappropriate compensation, workplace culture, and job requirements, among several types of organizational stresses are significantly related to job satisfaction. The results of the analysis indicate that there is a close link between job satisfaction and dispatcher communication factors. This paper suggests stress-relief measures for dispatchers who must handle a variety of civil complaints and improper communications with field departments based on the analysis of the answers to descriptive questionnaire items.

• Proceedings of the Korea Water Resources Association Conference
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• 2010.05a
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• pp.1883-1886
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• 2010

농업가뭄은 강수의 부족으로 인하여 농업용 저수지의 저수량 저하로 농작물 생육 및 수확량의 직접적인 영향을 미치는 것으로, 농업가뭄평가는 강수량뿐만 아니라 작물의 생육시기별 필요수량과 용수공급능력을 모두 고려할 수 있어야 한다. 농업가뭄관리의 주요 대상인 논벼는 기본적으로 수원공과 관개지역 사이의 물수지를 판단함으로써 농업가뭄의 위험을 정의할 수 있다. 본 연구에서는 가뭄관리가 필요한 농업용 저수지 관개지구의 농업가뭄 평가를 위해 논 물수지 분석 모형과 저수지 물수지 분석 모형을 구성하고, 용수수급해석의 결과로부터 가뭄의 크기를 객관화하고 가뭄의 단계를 평가할 수 있도록 빈도개념을 적용한 저수지가뭄지수 (Reservoir Drought Index, RDI)를 이용하여 농업가뭄을 분석 평가하였다. 또한 농업용 저수지의 저수량 모의치와 실시간 저수위를 이용하여 경험적으로 농업용 저수지의 유입량을 자동으로 보정하여 장기적으로 최적화할 수 있는 방안을 제시하였으며, 과거 유효강수량을 시기별로 나누어 빈도분석을 통해 농업가뭄대응을 위한 가뭄 기상시나리오를 사용하여 향후 가뭄의 여러 가지 패턴에 따른 농업가뭄을 전망하였다. 이러한 다양한 시나리오를 통해 실제 물 관리 및 가뭄대책 업무에 반영하고 농업가뭄대응책 수립 및 농업수자원관리의 의사결정을 수립하는데 기초자료가 될 것으로 판단된다.

• Proceedings of KOSOMES biannual meeting
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• 2008.05a
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• pp.25-31
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• 2008

In order to develope the standard service model of coast guard at fishing ports, which responses to the demand of users and provides them with the good and tailored maritime administration services with limited resources, the services of Korea coast guard related to fishermen are sorted and their demands are analyzed at Nokdong fishing port. The standard service model for Nokdong on the basis of user's requests and maritime administration demands in the future is designed.

• Korean Security Journal
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• no.58
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• pp.195-213
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• 2019

「Security Services Industry Act」made in 1976 for the purpose of contributing to the good operation of services industry by establishing the requirements for promotion, development and systematic management of services industry has been since 26 times of overall revisions. Period division of private security through overall revision of 「Security Services Industry Act」 can be roughly divided into three periods. The first is a settlement period. It is a period when the present five business areas were completed rom 1976 to 2001. Beginning with facility and escort security in 1996, five types of jobs have been prepared. so far by adding personal protection in 1996, and machine and special security in 2001. The second is a quantitative growth period. It is a period when quantitative development is made on the institutional basis. As various culture, sports and arts events are increasing based on the demand of security services due to an increase in the people's sense of security, quantitative development was made, which additionally influenced the downward trend of capital and the possibility of having two jobs through revisions. The third is a qualitative growth period. From 2013 to the present is a period when quantitative growth has slowed and qualitative growth has been made. After the period of quantitative growth, the growth slowed down. However, by raising the criteria for permission of services industry through creation of a rule for the group civil petition, by raising capital, by institutionally compensating for diverse punishment regulations, by realizing the training hours for new security guards, by permitting private education, etc, the reliability and professionality of a security guard job has been to be recovered.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.7
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• pp.4992-4998
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• 2015

The purpose of this study is to investigate that which Goon office buildings were reused from existing buildings and to identify remodeling and extension ways of the reused to match Goon's administration work. This study used literature research method, i.e., analysing the digital images, the annotation, and the official documents between the Japanese government-general of Korea and To(道), and articles of newspapers and journals. The reused were governmental offices of Joseon(朝鮮) dynasty, existing Goon office buildings of Korean empire government and old buildings with unknown purposes. They were remodelled and extended to match Goon's administration work. Common remodelling was making large space with desks for civil petitions and projecting an small entrance from the center of main building's facade. Common extension was constructing accessory buildings with simple wooden structure, locating them to back or side of the reused, and connecting them through external corridor. As many as 30% of 218 Goon office buildings were reused. About 57% of them were replaced as new office buildings, however the number of the new was rapidly decreased after mid 1930s.

• Proceedings of the Korea Society for Energy Engineering kosee Conference
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• 2008.04a
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• pp.253-258
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• 2008

우리나라에서 원자력 시설의 안전 확보를 위한 현장 규제는 원전 부지내에 설치되어 운용되고 있는 주재관실과 방사능 재난 발생에 대응하기 위한 현장방사능방재지휘센터 등으로 분산되어 있다. 원유 고유가, 에너지 안보, 및 기후 변화 협약 등에 대한 대응책으로, 신규 원자력 시설의 건설이 진행 중에 있으며, 이에 따라 원자력 규제 대상이 증가하고 있다. 지역주민이 신뢰하는 원자력 시설의 안전 규제의 필요성에 따라 현장 규제의 업무량도 증가하고 현장 규제 요건도 강화되고 있는 추세이다. 분산되어 있는 원자력 안전규제 시스템을 통합적인 체계로 전환하기 위한 방안들 가운데, 이 연구에서는 규제의 효율성/효과성을 향상시키기 위해 원자력 안전 지역사무소의 설치가 고려되었다. 이 연구의 주요 목적은 시스템 다이내믹스 기법을 활용한 지역사무소 설치의 타당성 모델을 제시하는 것이다. 이 SD 모델을 통해 지역사무소 설치가 규제 효과성을 포함한 다른 변수들에 미치는 영향을 전체론적 (holistic) 관점에서 평가할 수 있다. 이 SD 모델에서 이해관계자 (예: 중앙행정기관, 규제기관, 지방자지단체, NGO, 국민 등) 각각의 우선적인 목표는 갈등적 다중목표가 된다. 이러한 다중목표는 원자력 안전 규제의 의사결정 단계에서 거버넌스(governance) 체제 (예: 규제 기관, 사업자, 지역주민 등이 참여하는 체제)의 구축, 원자력 관련 민원 해결을 통해 성취될 수 있다. 시스템 다이내믹스 접근법의 주요 변수 정의 단계에서는 다양한 관점의 상호영향을 고려하면서 지역사무소 설치에 필요한 기본 개념이 도출되었다. 시스템 다이내믹스 접근법의 모델링 단계에서는 이들 기본 개념에서부터 지역사무소 설치 타당성 정책의 인과 지도(causal map)가 작성되었다. 이러한 인과 지도들로부터 지역사무소의 설치 타당성으로 이끄는 다양한 자기-강화 (self-reinforcing) 루프들이 발견되었다.

• The Journal of the Korea Contents Association
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• v.20 no.10
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• pp.25-34
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• 2020

Community question and answering service is one of the main sources of information and knowledge in the Web. The quality of information in question and answer documents is determined by the clarity of the question and the relevance of the answers, and the readability of a document is a key factor for evaluating the quality. This study is to measure the quality of documents used in community question and answering service. For this purpose, we compare the frequency of occurrence by vocabulary level used in community documents and measure the readability index of documents by institution of author. To measure the readability index, we used the Dale-Chall formula which is calculated by vocabulary level and sentence length. The results show that the vocabulary used in the answers is more difficult than in the questions and the sentence length is longer. The gap in readability between questions and answers is also found by writing institution. The results of this study can be used as basic data for improving online counseling services.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.1
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• pp.486-496
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• 2018

Customer incivility is an important stress factor employees performing service tasks, and this is equally true for employees who perform civil affairs services. The purpose of this study is to investigate the negative effects of adverse customer behavior and ways to reduce it. This study adopts the Conservation of Resource (COR) theory in order to examine customer incivility. This study predicts that customer incivility will negative emotions and eventually lead to emotional exhaustion in employees. We also predict that social support (organizational support, supervisor support, coworker support) perceived by employees would moderate the relationship between customer incivility and negative emotions. This study is based on 481 questionnaires collected from public officials. The results are as follows: First, customer incivility causes negative emotions. Second, negative emotions mediate the relationship between customer incivility and emotional exhaustion. Third, the relationship between customer incivility and negative emotions showed moderating effects on the perception of organizational support which is one of three types of social support. Based on the results of this study, implications, limitations, and future direction of research are suggested.

• Journal of Korean Society for Geospatial Information Science
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• v.10 no.2 s.20
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• pp.97-105
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• 2002

Nowadays the gas utilities has been increasing constantly due to the expansion of the urban areas. The gas utility companies have adopted GIS technologies and been trying to computerize the management system for gas facilities to maintain up-to-dated information to forecast possible accidents and to minimize the casualties from the accidents. The major objective of this study is to develop a GIS-based gas accident management system which could facilitate early response and alternatives in the cases of the accidents. The system is able to provide the information for the pipes to be closed followed by selecting the location of the accident, and search all the relevant values connected to the location to provide all the information to minimize the casualties. In addition to that, the system can calculated the remaining amount of the gas in the pipes closed from the accident thereby providing more safer alternatives. In the future, more practical method needs to be made such as GPS-linked more integrated gas accident management system.

• Journal of the Korea Convergence Society
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• v.7 no.5
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• pp.117-125
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• 2016

Implementation of patient feedback is considered as a critical part of effective and efficient management. This study is a retrospective survey after to ensure the medical convergence analysis of contents on customer dissatisfaction using medical services. The data were collected from dissatisfaction 319 case at a affiliated hospital. The result indicate that a repeat visit than the initial visit, outpatients were more dissatisfied than the inpatients. The type of dissatisfaction were more dissatisfied of the in communication and explanation of medical service, nursing service and procedure of administrative services. In the classification of disease the percentages of dissatisfaction in the digestive system and neoplasm were high in both groups(p<0.05). Based on the study to improve the quality of medical service. Prevent the recurrence of dissatisfaction and to establish a customer-oriented business strategy. Characterized by dissatisfaction factors and contents of each patient and should be structured to specific disease types of services through continuous medical convergence research.