• Title/Summary/Keyword: 물류서비스개선효과

Search Result 40, Processing Time 0.029 seconds

Impact of Service Quality on the Intent of Continuous Use of Railroad Logistics - Focusing on the Mediation Effect of Logistics (철도물류의 지속적 이용의도에 미치는 서비스 품질의 영향력 - 물류성과의 매개효과를 중심으로)

  • Kim, Jong-Man;Lee, Yong-Sang
    • Journal of the Korean Society for Railway
    • /
    • v.20 no.3
    • /
    • pp.389-399
    • /
    • 2017
  • This study analyzes the impact on continuous use of railroad logistics by mediating the logistics performance of recognition on the logistics service quality. According to the results, economic quality, information quality and relationship quality have impacts on the intent of continuous use by fully mediating logistics performance. Based on these results, a model for intent of continuous use of railroad logistics was proposed. As for the results of this study, it can be seen that the continuous use of railroad logistics is formed by the logistics performance due to the use of railroad logistics and, for this, a practical direction is suggested: the improvement of service is required, by which the recognition can be enhanced for the economic quality, information quality and relationship quality of the customers.

Alternatives for Raising the Korea Post as a Global Logistics Firm through the Case Study of DPWN (DPWN의 사례분석을 통한 우리나라 우정사업본부의 글로벌 물류기업화에 대한 고찰)

  • Kim, Yong-Cheol;Kim, Hyun-Duk;Lee, Kwang-Bae
    • Journal of Korea Port Economic Association
    • /
    • v.25 no.2
    • /
    • pp.301-318
    • /
    • 2009
  • This primary purpose of this study is to suggest alternatives for raising the Korea Post as a global logistics firm using a case study. The following alternatives for raising the Korea Post as a global logistics are suggested. First, as a first stage, in addition to previously established business scope such as saving, mail, insurance, logistics business unit have to be added. Second, as a second stage, warehousing and multimodal transport logistics have to be strengthened through M&A or self-financing and investment. Third, as a third stage, market coverage and service scope is to be expanded to country having larger logistics market size. Finally, as a fourth stage, global-oriented total logistics service is to be provided.

  • PDF

A Study on the Third Party Logistics Service Enforcement of Inland Container Depot at Busan area (부산지역 ICD의 TPL(Third Party Logistics) 서비스의 기능 강화에 관한 연구)

  • Choi, Young-Bong;Lee, Chun-Su
    • Journal of Korea Port Economic Association
    • /
    • v.25 no.3
    • /
    • pp.165-182
    • /
    • 2009
  • The purpose of this paper is to study on the third party logistics service enforcement of inland container depot at Pusan area. The main results of this paper are as follows: First, the inland container depot related to location selecting factor researches analyzed and korean TPL market reviewed. Second, the TPL service function reinforcement method and investments are mentioned. In detail the 9 factors are as follows: competitive high position and improvements of harbor back complex, ICD goods enterprise investment strategies, the harbor back which is inexpensive only the rent, taxes benefit and incentive, site security and base facility expansion, the goods service provision which is flexible, connection plan construction of goods enterprise, the incentive strategic establishment which is discriminated, the marketing activity which is long-term. and lastly the ICD and TPL Policy are needed that government and logistic enterprise's cooperation gains competitive advantage.

  • PDF

An Empirical Study on the Adoption of Technology Acceptance Model in The Port Logistics Service (항만 물류서비스의 기술수용모델(TAM) 적용에 관한 실증적 연구)

  • Lee, Je-Hong
    • Journal of Korea Port Economic Association
    • /
    • v.27 no.4
    • /
    • pp.13-35
    • /
    • 2011
  • The advancement of the information technology provides a wide range of corporate to cope with new business environments that are different in size, life and operation conditions. The Research methodology used in this study is Technology Acceptance Model. The Study Method are mainly survey and questionnaire. The major result of article can be summarized. Its are as the follows: This paper ware investigated the determinants of 'port service quality', 'perceived usefulness', 'perceived ease of use', 'utilization intention', 'practice use'. There are 400 sended samples and 150 returns, 173 of them are analyzed on a port utilization using TAM model. 1. The Port service quality are found to have a positive effect to 'perceived usefulness', 'perceived ease of use', 'utilization intention' 2. The perceived ease of use are found to have a positive effect to 'perceived usefulness', 'utilization intention' 3. The perceived usefulness is found to be positively related to 'utilization intention' 4. The utilization intention is found to have a positive effect to ''practice use' we hove to provide useful contribution to increase the Korea ports' competitiveness in introduction of port information system. In addition, in order to port development offer some insight in further research.

A Study on the Ripple Effect of Physical Distribution Service Industry on National Economy (물류서비스 산업의 국민경제적 파급효과 분석)

  • Jeong, Boon-Do;Hong, Geum-Woo
    • Journal of Korea Port Economic Association
    • /
    • v.24 no.2
    • /
    • pp.193-208
    • /
    • 2008
  • This study aims to analyse the ripple effect of Physical distribution service industry on national economy using input-output tables and present the results as data for political plans in this field. For the analysis, it uses input-output tables developed and published by Sank of Korea in 1998, 2000, and 2003. To sum up the results, production inducement effects are 1757 for railroad transport, 1688 for road transport and 1617 for loading. Import inducement effects of assistant services, loading, storage, warehouse and other transport-related services are low while the effects of water and air transport are high as follows: 0.679 and 0.558 respectively. Then, added-value inducement effects are presented as follows: 0.841 for railway transport, 0.828 for road transport, 0.962 for transport assistant service, 0.939 for loading, 0.938 for storage and warehouse, and 0.942 for other transport-related services. Sensitivity dispersion index of road transport is high while that of water transport, storage and warehouse is low. And influence coefficient of railway and road transport is high while that of water and air transport is low. In respect to the employment structure of Physical distribution service industry, 744,000 are employed for road transport industry, which is the largest number, 19,000 for air transport and 20,000 for assistant services, which is the least number.

  • PDF

인터넷 기반 원스톱서비스 시스템 개발에 관한 연구+ -수출컨테이너화물 원스톱서비스 시스템 개발-

  • 박남규;최형림;김현수;박영재;조재형;이철우
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
    • /
    • 1999.10a
    • /
    • pp.299-308
    • /
    • 1999
  • 오늘날 우리 나라가 당면한 최우선 경제과제중 하나는 물류부분의 혁신을 통한 국가경쟁력 강화라고 할 수 있으며, 이를 위해 정부도 1993년 물류체계 개선을 위한 장기구상으로 ‘화물유통체계 개선 10개년 기본계획’을 수립하여 적극 추진 중에 있다. 그러나 이러한 노력에도 불구하고 PORT-MIS사용자를 상대로 한 설문조사에서는 선박입출항 업무 관련 서류의 40%, 항만시설 사용 업무와 관련된 서류의 31%, 하역업무 관련 서류의 10%만이 EDI를 활용하고 있었다. EDI 활용이 저조한 사유로는 전송시간이 많이 걸리며, EDI 소프트웨어가 작동되지 않으며, 수신확인이 되지 않기 때문이라 응답을 하였다. 이처럼 오늘날 항만물류산업이 겪고 있는 물류 데이터 흐름이 단절적 현상은 시간이 흐를수록 해결 될 기미가 보이고 있지 않다. 따라서 본 논문에서는 우리 나라가 겪고 있는 물류관련 업무를 한번의 데이터 입력으로 해결할 수 있는 원스톱 서비스 시스템개발을 목표로 우선 PORT-MIS EDI 업무를 처리할 수 있는 시스템을 구축하였다. 이는 향후 화주, 운송사, 선사, 포워더, 창고업자,하역회사, 철도청, 화물터미널, 컨테이너 터미널, 해양수산청, 관세청, 출입국관리사무소, 검역소 사이에 서로 교환되는 적하목록, Booking List, 컨테이너 Pick up정보, 위험물 정보, COPINO 정보를 비롯하여 대 관세청 신고 등 수출컨테이너 화물업무의 전반적인 영역으로까지 쉽게 확대할 수 있을 것이다. 본 연구결과 구축된 시스템은 원천정보를 중앙의 통합데이터베이스에 저장하여 이를 사용자의 요구에 의해 인터넷을 통해 전달하는 FTP와 웹 EDI 방식을 결합한 하이브리드 형태이다.CS Cell 방식에 의한 위치결정방식을 채택하였는데, 이것은 PCS망을 기반으로 데이터를 주고받이며 인터넷 단말기로 확장 가능한 PCS 단말기를 사용해서 위치추적을 하는 시스템이다. 이러한 시스템을 선정하게된 배경은 단말기아 망 이용료의 가격이 저렴하여 현실적으로 트럭이 쉽게 부착할 수 있다는 장점이 있으며 나아가 인터넷 단말기를 활용하여 차량과 관제센터사이에 메시지 전송 등 부가적인 서비스가 가능하기 때문이다.비교한 결과 토사 유출 억제효과는 한지형과 나지형잔디들의 혼합형(MixtureIII)과 자생처리구(MixtureV), Italian ryegrass와 자생식물의 혼합형(MixtureIV)등에서 비교적 낮은 수치를 토사유출량을 기록하였다. 이러한 결과는 자생식물들이 비록 초기생육속도는 외래도입초종에 떨어지지만 토사유출의 억제효과면에서는 이들 외래초종에 필적할 수 있음을 나타낸다고 할 수 있겠다.중량이 약 115kg/$m^2$정도로 나타났다.소 들(환경의 의미, 사람의 목적과 지식)보다 미학적 경험에 주는 영향이 큰 것으로 나타났으며, 모든 사람들에게 비슷한 미학적 경험을 발생시키는 것 이 밝혀졌다. 다시 말하면 모든 사람들은 그들의 문화적인 국적과 사회적 인 직업의 차이, 목적의 차이, 또한 환경의 의미의 차이에 상관없이 아름다 운 경관(High-beauty landscape)을 주거지나 나들이 장소로서 선호했으며, 아름답다고 평가했다. 반면에, 사람들이 갖고 있는 문화의 차이, 직업의 차 이, 목적의 차이, 그리고 환경의 의미의 차이에 따라 경관의 미학적 평가가 달라진 것으로 나타났다.corner$적 의도에 의한 경관구성의 일면을 확인

  • PDF

An Empirical Study on Information system for Performance of Phisical Distribution - by Agricaltural Products - (물류정보화 수준이 물류성과에 미치는 영향에 관한 연구 - 농산물을 중심으로 -)

  • Kwon, Oh-cheol;Kim, Sang-cheol
    • Journal of Distribution Science
    • /
    • v.5 no.1
    • /
    • pp.57-73
    • /
    • 2007
  • There are more problems in distributing agricultural and special products than industrial products because they have such restrictions as seasonal fluctuation in the quantity, indeterminate and diverse shapes, many farm households, a small amount of shipment, and mandatory guide and maintenance. However, with social atmosphere called well-being, there are increasing concerns about inorganic agricultural products and direct trade with farmers. It is therefore urgent to stabilize the price of agricultural and special products and to correctly grasp and improve logistics activities for those dealing with agricultural and special products in order to supply fresh ones. This study aimed at examining logistics activities and the information technology level for agricultural and special products, determining how these factors affect logistics performance, and eventually suggesting a scheme to improve the logistics achievements for agricultural and special products. For this purpose, it selected information technology and logistics activity levels as independent variables and logistics performance as a dependent variable. The information technology level was measured for utility, holding level, and concern, respectively, and the logistics activity level was tested for the level of using the logistics information system in those companies concerned. From the above-mentioned findings, it is urgent to enhance distribution technology and its level immediately since distribution of agricultural and special products is poor in Korea and good distribution can contribute to a reduction of logistics costs or improvement of customer service.

  • PDF

An Exploratory Study for the Introduction of Standard Electronic Documents for Bonded Logistics Warehouse in Port Hinterland (항만배후단지 보세물류창고 표준전자문서 도입을 위한 탐색적 연구)

  • Chang, Su-Jin;Nam, Jung-Woo;Kim, Yul-Seong
    • Journal of Korea Port Economic Association
    • /
    • v.39 no.3
    • /
    • pp.1-19
    • /
    • 2023
  • After being kept in bonded areas and bonded logistics warehouses, the level of information sharing and progress confirmation on the process until the cargo is released is insufficient, resulting in disputes and legal disputes related to unauthorized and illegal delivery of cargo. This study attempted to present the introduction of standard electronic documents as a way to solve problems such as delivery practices raised in the delivery of existing imported cargo and legal disputes related to unauthorized illegal delivery among import-related entities. The service provider who manages the bonded warehouse/logistics center in the hinterland of Busan New Port and the shipper service user who use the service were classified into two groups, and a survey was conducted to analyze the difference in perception between the two groups. As a result of the analysis, both groups judged that the introduction of standard electronic documents was necessary, and showed high expected effects in preventing and reducing erroneous shipments and preventing and improving unauthorized and illegal shipments. Discussions between related organizations, related parties, and subjects are needed first to introduce standard electronic documents of the entry and warehouse management system, and the actual participation of related entities such as service providers and service users will play a very important role in establishing the system.

A Study on Government Support for Logistics Security (물류보안 인증을 위한 정부지원 방안 연구)

  • Lee, DonHee
    • Journal of Korea Society of Industrial Information Systems
    • /
    • v.21 no.6
    • /
    • pp.109-123
    • /
    • 2016
  • This study investigates the importance of government's support for logistics security assurance through certification programs. First, the study analyzed priorities among the requirements of logistics firms through Analytic Hierarchy Process(AHP) and Quality Function Deployment(QFD) approaches. For this process we invited 21 logistics experts to assess the relationships between logistic firms' requirements and government policies regarding logistics security using the house of quality, a set of matrices of QFD. The results of this phase of the study revealed the priorities of logistics firms' goals regarding the diffusion of the government security certification program as follows: integrated logistics security systems(40.3%), strengthening government support systems(32.4%), and operational effectiveness of logistics security certification(27.2%). Second, a relative weights applied QFD method based on AHP was applied to determined the expected outcome of the logistics security certification program. The results indicated as follows: productivity improvement(28.4%), improved level of service(26.7%), logistics cost reduction(21.6%), advanced information systems(19.7%), and improved environmental protection(3.6%). The results of this study provide new insights concerning logistics firms' requirements for supply chain security and the importance of government's support policies through logistics security certification programs.

A Base Study on the Construction of Optimal Operating Systems using the Optimal Traffic Intensity in the Container Terminal (최적교통강도를 이용한 컨테이너 터미널의 최적 운영체계 구축에 관한 기초적 연구)

  • Lee, Sang-Yong;Jung, Hun-Young
    • Journal of Korean Society of Transportation
    • /
    • v.23 no.3 s.81
    • /
    • pp.85-94
    • /
    • 2005
  • The scale and operating conditions of logistical systems very sensitively varies according to the variation of traffic intensity that is affected by the arrival characteristics of trucks and the attributes of loading/unloading services in logistics facilities. More exactly, logistics costs are incurred according to variations of traffic intensity. which are intimately linked with in a given time period. Also. although traffic intensity changes minutely, the range of cost variation is wide. Nevertheless, with regard to operating logistics systems, the existing studies make no attempt to analyze these factors. Therefore, it was the purpose of this study to determine the optimal traffic intensity to minimize excessive logistics costs resulting from the generation of unnecessary costs such as waiting costs and overcosts in operating a facility. For the purposes of this analysis. a determination model of optimal traffic intensity was constructed according to queuing theory. The inflow/outflow conditions of trucks and the terminal operational conditions were collected from an off-dock container terminal in Busan. On the basis of this data. the optimal traffic intensity that could off-set excessive waiting and operating costs was determined quantitatively. Also. using the optimal traffic intensity to be determined. we consider the improvements of operating system in the logistics facilities.