• Title/Summary/Keyword: 만족도조사

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Implementation of Questionnaire and Customer Satisfaction Investigation System on Internet (인터넷을 이용한 설문조사와 고객만족도조사 시스템구현)

  • Namkung, Pyong
    • The Korean Journal of Applied Statistics
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    • v.18 no.3
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    • pp.713-727
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    • 2005
  • The advantage of an internet survey is the speed with which data can be accumulated from respondents. And this method is more economical, provides more accurate information, and has greater scope in subject coverage. Since there is used multi-media, the design of questionnaires is even more important in order to achieve high data quality.

A survey of eco-foodservice perception and satisfaction of elementary school parents in Jeju (제주지역 초등학생 학부모의 친환경급식에 대한 인식도 및 만족도 조사)

  • Jeong, Mi-Hui;Chae, In-Sook
    • Journal of Nutrition and Health
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    • v.48 no.1
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    • pp.105-112
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    • 2015
  • Purpose: This study analyzed the eco-foodservice perception and satisfaction of 344 elementary school parents in Jeju surveyed from February 1~12, 2010, with the aim of providing basic data for quality improvement of eco-foodservice in Jeju. Methods: The data were analyzed by descriptive analysis, ${\chi}^2$-test, t-test, ANOVA, and Pearson's correlation coefficients, using the SPSS Win program (version 12.0). Results: Regarding awareness of eco-friendly food materials of subjects, average score was 3.52 points (out of 5 scales) and 'difference between eco-friendly and general agricultural products (3.76)' showed the highest score whereas 'assurance standard and label of eco-friendly agricultural products (3.31)' showed the lowest score. In terms of the recognition of eco-foodservice implementation, 75.0% of parents were aware of it. Regarding the eco-foodservice satisfaction of the subjects, average score was 3.88 points (out of 5 scales) and food safety (3.98 points) showed the highest score whereas food taste (3.70 points) showed the lowest score. The eco-foodservice perception of subjects showed positive correlation with their eco-foodservice satisfaction. Conclusion: It is necessary for the government and the local government to provide continuing education for school parents in order to enhance their perception of eco-friendly food materials. In addition, systematic and appropriate government support is needed in order to ensure internal stability of eco-foodservice.

A Study on the Factors Affecting Residential Satisfaction of Immigrant by Public Land Development (공영개발에 의한 이주민의 주거만족도에 영향을 미치는 요인에 관한 연구)

  • Jeon, Byeong-Joo
    • Journal of Digital Convergence
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    • v.11 no.12
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    • pp.21-28
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    • 2013
  • This study conducted a survey 361 immigrants by Cheongju Yullyang II Land Development Projects of Chungbuk, Multifunctional Administrative City Construction Projects and analyzes the factor which affects their residential satisfaction. The result of study is as follows. The level of subjects' residential satisfaction is 5.35(SD=1.33) which is average. By looking the level of related factors which affect residential satisfaction, the levels of facilities region and residential environment region are normal. The levels of housing environment and trust of development are lower than the normal. To figure out the factor which affects residential satisfaction, a regression analysis is conducted. The result showed that age of research subject, family type, residence period, physical status, owner or renter, housing environment region, facilities region, residential environment region, and trust of development among factors related to residential satisfaction affect the residential satisfaction. Based on these results, several ways are suggested to improve residential satisfaction of the immigrants.

A Study on the Factors affecting Korean Medical Students' Satisfaction with Education (한의대생의 교육 만족도에 대한 영향 요인 연구)

  • Yejin Han
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.3
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    • pp.253-258
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    • 2024
  • This study investigated Korean medical students' satisfaction with education and examined the factors that affect the satisfaction with education. Based on a total of 372 survey responses, we analyzed the satisfaction with education by sectors, differences in the satisfaction with education between groups, and variables affecting the satisfaction with education. The results showed that the satisfaction with curriculum, instructors, evaluation, environment and overall education were all between 'neutral' and 'satisfied.' In addition, there were significant differences in overall satisfaction by gender and dropout experience, and the variables that significantly influenced overall satisfaction were curriculum, evaluation, and environment. This study is significant in that it investigated Korean medical students' satisfaction with education through the sophisticated measurements in various sectors, and suggested specific improvement strategies to increase educational satisfaction. However, there is a limitation that the results cannot be generalized because the study was limited to students at one university, so it is necessary to expand the scope of the further research to represent the population. Furthermore, it is necessary to collect and analyze data from various aspects, such as collecting qualitative data through student interviews to complement the quantitative data, so as to fully understand learners' needs. It is hoped that this study will encourage theoretical and practical research for improving Korean medicine education.

수도권 거주 중.고등학생의 점심식사 유헝별 만족도 조사

  • 최희숙;송태희;우인애;김용선
    • Proceedings of the Korean Journal of Food and Nutrition Conference
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    • 2004.07a
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    • pp.52-52
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    • 2004
  • 중ㆍ고등학생의 점심식사가 학교급식의 형태로 점차 전환되고 있는 실정에서 수도권에 거주하는 중ㆍ고등학생을 대상으로 점심식사 유형에 따른 만족도를 조사하여 학생들의 만족도를 증가시킬 수 있는 점심식사를 제공하는 방안을 모색하고자 하였다. 수도권 거주 중ㆍ고등학생의 경우 응답자의 54.2%가 학교 급식을 하였으며, 37.4%가 도시락을 싸오고, 3.7%는 도시락 전문점, 1.6%는 학교 식당, 1.1%는 학교 밖 식당을 이용하였으며, 1.1%는 기타, 1.1%는 먹지 않는다고 조사되었다. (중략)

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Foreign Cruise Ship Passengers' Satisfaction with the Korean Port of Calls Focused on the Passengers Visiting Busan, Incheon, and Cheju Ports (외래 크루즈선 승객의 기항지 만족도 - 부산, 인천, 제주항 입항 크루즈선 승객을 중심으로 -)

  • Kwak, Dae-Young
    • The Journal of the Korea Contents Association
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    • v.9 no.10
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    • pp.389-397
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    • 2009
  • The objectives of this study are to analyze the effects of major factors influencing cruise ship passengers' satisfaction with a port of call on overall satisfaction with it and the differences in satisfaction with the domestic port of calls. To achieve these objectives, as a conceptual framework of the study, cruise tourism and tourist satisfaction were reviewed, and the empirical studies on cruise ship passengers's perceptions toward the Korean port of calls were conducted. According to the findings of this study, the following suggestions were presented to the local governments with the port of calls. The local governments are required to improve the food services provided around the port of call areas, and in addition, in case of Cheju, improvement of tourism information service which is verified as the most significant factor affecting passenger's overall satisfaction with the port of call is needed as well.

A Study on the Service Satisfaction of University Library Portal for Chinese Students in Korea (중국 유학생의 대학도서관 포털 서비스 만족도에 관한 연구)

  • Lee, Soo-Sang;Wei, Cheng-Guang
    • Journal of the Korean Society for Library and Information Science
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    • v.41 no.4
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    • pp.113-134
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    • 2007
  • This study deals with the role and responsibility of university library in multicultural society. For this purpose, centered the Chinese students in Pusan University, with internet questionnaire surveys on customer satisfaction to the current library portal service and set up a effective digital library evaluation model. In the meanwhile we borrowed evaluation methods and items from LibQUAL+ in part, a world wide famous model, and use Tsinghua University Library's evaluation statistic norms. To summarize the results of this survey, Chinese student's service satisfaction about Pusan University library is still fairly low. Undergraduate and graduate students(including doctor courses) group follows, undergraduates student's satisfaction level is lower than graduate. By analyzing simple satisfaction we can know that library portal service maintained low importance or influence to the user, to internet space user's satisfaction is a relatively high level. And compared with other dimension, statistic data show out that internet space user's satisfaction still maintained a relative high level.

A Study on the Residential Satisfaction of Public Rental Housing in Chungbuk -Focusing on Physical and Social Factors- (충북지역 공공임대주택의 주거만족도 분석 -물리적·사회적 요인을 중심으로-)

  • Seol, Young-Hoon;Chae, Sung-Ju
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.14 no.9
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    • pp.4552-4559
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    • 2013
  • The Purpose of this study is to propose policy directions for residential level improvement of residents in Public Rental Housing. In this study, the contents coverage was limited to the policy proposal on the efficient management of public rental housing by reviewing papers, understanding present situations of supply and management of Public Rental Housing and investigating residential conditions. First, the residential satisfaction of physical factors were different from by the type of public rental housing. The satisfaction of physical factors was highest in the kookmin rental housing, permanent and 50 years rental housing were lower than kookmin rental housing. Second, resident's satisfactions of social factor such as neighborhood relationship and the image of apartment complex were differed by each housing types. However, there was no difference in satisfaction of community participation by each housing types.

Transition in Living Arrangement and Life Satisfaction in Old Age (노년기 거주형태 변화와 삶의 만족도)

  • Baik, Ok Mi
    • The Journal of the Convergence on Culture Technology
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    • v.4 no.4
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    • pp.301-308
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    • 2018
  • This study examined the relationship between transition in living arrangement and life satisfaction outcomes among older adults in Korea. This study utilized the secondary data of 2 waves(2005-2011) of a Korean Retirement and Income Study from the National Pension Research Institute. This study categorized living arrangement transition over time into 16 categories and used generalized the estimation equation(GEE) modeling to examine the relationship between living arrangement transition group membership and life satisfaction. The results showed that transition in living arrangement in old age was partly and significantly associated with life satisfaction in later life. In particular, the best living arrangement type in older adults in terms of life satisfaction was the coresidence with spouse compared with residence alone or residence with their children. The group of residence with their children was not related to higer satisfaction. More research is needed to explore the mechanism behind older people's trajectory in transition in living arrangement.

A Study on the Measurement of Service Quality of Construction Technology Digital Library System (건설기술 디지털도서관시스템의 서비스 품질 측정에 관한 연구)

  • Jeong, Seong-Yun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.12
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    • pp.709-716
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    • 2018
  • This study designed a research model to improve the service quality of a Construction Technology Digital Library System (CODIL), which is operated to enhance the technical competitiveness of construction and engineering companies. SERVQUAL, LibQUAL+, and DigiQUALTM are models for measuring the library service quality. This study examined the factors used in SERVQUAL, LibQUAL+, and DigiQUALTM to objectively select the measurement factors used in the research model. This study selected the factors that reflect the characteristics of CODIL among the factors investigated. Next, this study was conducted with a sample of CODIL members. The correlations between the independent variables and a dependent variable were analyzed, and the factors and influence of CODIL on the user satisfaction were examined. These results can be used as useful data to improve the service of digital libraries in other specialized fields.