• Journal of the Korean Society for Library and Information Science
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• v.50 no.1
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• pp.49-69
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• 2016

This study aims to draw implications on development of service quality evaluation criteria for academic libraries in Korea. First, this study review recent academic research trends on service quality evaluation criteria for academic libraries. Second, This paper diagnosed result of 'the pilot evaluation of academic libraries in Korea' conducted from 2010 and 2011 and prospect the direction on the evaluation of academic library according to 'Library Promotion Act' established in march 27, 2015. Finally, this article was performed comparative analysis of studies or criteria on service quality evaluation for academic libraries.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.4
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• pp.71-91
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• 2012

As the smartphone market has expanded and university students in their twenties account for the largest portion of the market, university libraries need to provide mobile library services to keep up with students' growing demand in mobile services. The purpose of this study is to analyze the status and trends of mobile services in Korean university libraries. This study investigated mobile services of 434 university libraries in Korea and 114 ones which are members of ARL during the months of September and November in 2012. As a result, this study found that university libraries in Korea were offering 55 mobile Web and 29 mobile application services with 11.2 and 10.7 contents respectively. In addition, on the basis of the identified current problems, this study suggested further steps for developing and improving mobile services in Korean university libraries.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.32 no.1
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• pp.199-221
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• 2021

Unlike the United States, course reserve and e-Reserve services of university libraries are very poorly operated in Korea. This paper studied cases of e-Reserve service operation of 131 university libraries in the United States to provide basic materials for revitalizing the e-Reserve service of domestic university libraries. To confirm the operation case, 131 university library websites were surveyed, and among them, the e-Reserve service operation methods of 7 university libraries were compared and analyzed, and the functions of 4 e-Reserve supporting software were checked. The research results can be used as reference materials in operating the e-Reserve service in domestic university libraries, and the function of the analyzed support software is considered to be a functional requirement to be considered when introducing the system.

• Journal of the Korean Society for information Management
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• v.17 no.4
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• pp.171-186
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• 2000

The slody examined whethcr academe libraries deliver web~hased electronic relerencc services lo remole users. Amo~~g 178 acadclnlc lihraies. only 25.5% prolide reference services of inlroducing eleclronic reference materials and 20.8% o f h electron~c rdel-coce mquq rcwices. However, the use oi electronic access to reference inquuy was weak. One acarlcmic llbrarr reccived on avn-agc 3.2 queslions pcr monlh ovw elecmnic reference inquiries Irom remo~e users. Among the 1,128 questions i-cccived eleclroo~ci~lly, oldy 19.8% were reyardcd as real rekrencc queslmns.

• Journal of Korean Library and Information Science Society
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• v.41 no.1
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• pp.99-120
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• 2010

The purpose of this study is to introduce the Podcast's concept, to perform the theoretical research of Podcast services based on Web 2.0, to analyze the application cases of Podcast for academic and public library services in USA, and to propose the proper application programs of Podcast in Korean academic & public libraries. As the results of this study, through the Podcast, the public libraries have served these : library & events introduction, user instruction, community news, special lecture, storytelling, library tour, etc, and the academic libraries have served these : special topic librarian introduction, special lectures, seminar, forum, addition to library tour. The results of this study will give the good examples for planning Podcast programs in Korean academic & public libraries.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.25 no.2
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• pp.165-187
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• 2014

This study aimed to analyze users' behaviors to use mobile services of academic libraries by indirectly observing users' experiences based on their diaries. Ultimately, this study intended to contribute to the development of mobile services in academic libraries by helping academic libraries understand users and their needs of mobile services. For this, diary method was conducted with 20 students at two academic libraries. These participants should report detailed process and thoughts immediately after using mobile library services at least once a day during a week. Totally 137 diaries were collected. And then this study conducted a content analysis to figure out what information needs they had, whether or not the needs were solved, what menu they selected, and what steps and gaps they got. In addition, on the basis of the findings, this study suggested further steps for improving mobile services at academic libraries.

• Journal of Information Management
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• v.39 no.2
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• pp.75-94
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• 2008

Korean university libraries has lead the advancement of library service by adopting state-of-art technology for the improvement of information service provision, which therefore contributes to the consolidation of the status of the library as a center of information circulation among related institutions. This paper examines the current conditions of wireless internet service provided by the university libraries. First, it takes 'WDL mobile campus consortium', which is an organized movement with many university libraries involved, and explores their major issues such as wireless internet service environment, platform components, service components and functions, user environment and usage. Finally, this paper makes suggestions for the continuous advancement of the university libraries' wireless services.

• Proceedings of the Korean Society for Information Management Conference
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• 2011.08a
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• pp.87-94
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• 2011

본 연구는 최근 실용주의 입장에서 대학 및 그 부속기관들의 평가가 경제적 가치의 평가 문제로 다루어지고 있는 현상을 배경으로 하여 국내 대학도서관의 가치측정을 위한 기반 연구로써 대학도서관 서비스들 중 참고정보서비스와 기술서비스를 중심으로 살펴보는 것을 목적으로 하였다. 이들 서비스가 가지는 상이한 특성으로 인한 각 연구들의 측정접근 방법 및 절차와 결과의 다양성을 분석하기 위하여 대학도서관의 영향력이나 가치와 관련한 최근 문헌을 대상으로 사례 분석을 실시하였다. 또한 이를 통하여 대학도서관의 가치측정의 방향과 방법론적인 틀을 검토하고 이를 실질적으로 적용할 수 있는 측정모형 구축을 위한 기반을 제공하고자 하였다.

• Journal of Information Management
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• v.38 no.3
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• pp.137-160
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• 2007

The purpose of this study is to examine the meaning and status of the current service of academic libraries in the aspect of its supporting roles for academic courses. The research methods include an examination of model cases from the U.S.A. and Hong Kong and also an electronic questionnaire survey of 32 academic libraries in Korea(67% response rate). With the result of the research analysis, this study aimed to provide optimal administrative plans in e-learning environment.

• Journal of Korean Library and Information Science Society
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• v.35 no.1
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• pp.257-281
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• 2004

To promote the efficiency of university library information service, the analysis of information-seeking behavior of information service users must be pre-examined. Under such assumption, this study made a survey of the information-seeking behavior of university faculty and students of five National Universities and the Universities of Education. This research found out the difference of behavior among main users when they sought the information, which was supplied by university libraries, and gave suggestion and advice for the improvement of the university library information service.