• Title/Summary/Keyword: 대인커뮤니케이션

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일반원고: Veterinary Communication Old but New Challenge

  • Cheon, Myeong-Seon
    • Journal of the korean veterinary medical association
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    • v.47 no.2
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    • pp.177-186
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    • 2011
  • 타인과의 의사소통은 현대인들의 화두이다. 소통 단절의 사회라느니, 원활한 의사소통만이 민주주의의 참다운 의사결정을 이룰 수 있다느니 하는 말들은 우리는 언론을 통해 심심치 않게 듣는다. 커뮤니케이션, 특히 대인간의 커뮤니케이션은 대화자 간의 공유된 의미를 만들어가는 과정이다. 그러나 수의사가 환자의 보호자와 맺는 커뮤니케이션은 일반 커뮤니케이션과는 상당히 다른 특성을 가진다. 히포크라테스는 "환자의 대부분은 그들의 말에 귀만 기울여주어도 절반은 저절로 치료가 된다. 환자의 말에 귀를 기울이면 정확한 진단을 이끌어 나갈 수 있다"고 했지만 수의사의 문제는 좀더 복잡하다. 임상수의사를 대상으로 진행한 수의 커뮤니케이션에 대한 심층 설문을 바탕으로 우리나라에서의 현황과 교육의 필요성에 대해 간략하게 정리해 보고자 한다.

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Effects of Interaction with Interface Agents on Psychological Experiences of Users: Based on Types of Conversation and Users' Personality (인터페이스 에이전트와의 상호작용이 사용자의 심리적 경험에 미치는 영향: 대화유형과 사용자의 성격특성을 중심으로)

  • Park, Joo-Yeon
    • 한국HCI학회:학술대회논문집
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    • 2007.02b
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    • pp.560-567
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    • 2007
  • 컴퓨터 에이전트가 우리의 일상에 미치는 영향력이 커지고 에이전트와의 상호작용이 대인 상호작용과 유사하게 변화할수록, 업무적 효율성보다 에이전트와의 상호작용에서 사용자가 겪게 되는 심리적 사회적 경험이 중요해진다. 사용자의 긍정적인 심리적 경험을 유도하기 위해 에이전트와 사용자의 상호작용에서 사회적 실재감(social presence)을 증진시키고자 하는 연구가 이루어져 왔다. 이러한 연구들에서는 에이전트의 언어적/비언어적 커뮤니케이션에 대인적 요소를 적용함으로써 사회적 실재감을 증진시키고자 하였다. 본 연구에서는 대인관계에서 매우 중요한 커뮤니케이션 요소인 상호적 자기노출(self-disclosure)이 사용자들의 사회적 실재감 인식과 에이전트 평가, 사용자 경험에 있어 어떠한 효과를 갖는지 살펴보고, 또한 개인의 성격변인인 애착유형(attachment styles)은 어떠한 영향을 미치는지 살펴보았다. 또한 사회적 실재감이 에이전트 평가와 사용자 경험에 대한 효과를 매개하는지 알아보았다. 실험 결과 에이전트와의 상호적 자기노출 교환은 사회적 실재감을 증진시키고 에이전트에 대한 호의적 평가와 긍정적인 사용자 경험을 유도하였으며, 향후 상호작용 의사를 증진시켰다. 또한 피험자의 애착유형에 따라 사회적 실재감, 에이전트 평가, 사용자 경험, 향후 상호작용 의사가 다르게 나타났다. 종속변인에 대한 자기노출 교환과 애착유형의 효과는 지각된 사회적 실재감에 의해 매개되는 것으로 나타났다. 본 연구의 결과는 에이전트 설계에 커뮤니케이션적 측면이 중요하게 고려되어야 함을 시사한다. 또한 에이전트가 사용자들에게 미치는 심리적 효과는 사용자의 성격 특성에 따라 다르게 나타날 수 있다는 것을 시사한다.

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The Effects of Conflict Management Strategies and Communication Competence on Relational Outcomes (갈등관리전략과 커뮤니케이션 능력이 상호관계에 미치는 영향)

  • Jang, Hae-Soon
    • Korean journal of communication and information
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    • v.23
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    • pp.113-151
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    • 2003
  • The major goal of this study is to examine the relation between conflict management strategies and communication competences and the relation between communication competences and relational outcomes of actors in conflict communication situations. Some of the major findings are as follows; 1. The integrate strategy has some positive correlation with communication competences. But escape strategy has some negative correlations with them. It means that the actors who have integrate strategy seems to be evaluated their communication competences highly and the others who have escape strategy seems to be evaluated them lowly. 2. The communication competences have some positive correlations with the relational outcomes such as variables of intimacy, trust and relational satisfaction after conflict. This means the actors evaluate others' communication competences highly intend to have more intimacy, trust and relational satisfaction after conflicts. 3. The communication competence intermediate the conflict management strategy and relational outcomes after conflict. It means that relational outcomes after conflict depend on partners' recognitions of actors communication competence. In sort the present study demonstrates that it is important to improve communication competences in order to get some productive output in conflict interpersonal communication situation.

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Users' perception on fonts as a tool of communication and SMS (커뮤니케이션 도구로써의 글꼴 및 휴대폰 문자 메시지에 대한 사용자 인식)

  • Koh, Ye-Won;Sohn, Eun-Mi;Lee, Hyun-Ju
    • Archives of design research
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    • v.20 no.1 s.69
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    • pp.133-142
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    • 2007
  • Unlike face-to-face communication, text-based communication by digital media has limitations that non-verbal elements are eliminated and social presence decrease. To overcome this problem, people try to find solutions which visualize emotion and situation by using emoticons, icons, computer language and so on. As most SMS users experience the failure of using emotions on the mobile phone, they need to make up for this point. In this study, we conducted research on the recent mobile fonts situations and surveyed users' perception on SMS fonts as to suggest solutions of expressing and visualizing emotions on the mobile phone, a representative media of personal communication. As a solution of reducing the failure, we conducted a survey on users' perception about fonts and the capability of the expressing emotions by fonts. The survey found that mobile fonts can be used as a method to express human emotion. As a finding, the shape of the font can be used as a method to visualize the emotion through text messaging. In future studies, such a method can be applied to variety of different personal media with the communication method based on text. Those studies can propose different usage for fonts in communication.

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Characteristics of Narrative Conflict Mediation in Interpersonal Conflict Situations (대인 갈등 조정의 서사적 특성에 관한 연구)

  • Kim, In-Yung
    • Korean journal of communication and information
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    • v.51
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    • pp.87-116
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    • 2010
  • The purpose of this study includes (1) to analyze the mediation process in which conflict mediation involves alternative stories through the mediation process after the characteristics of personal conflicts are analyzed (2) and to classify characteristics of the narrative of conflict mediation. This study attempts to examine mediation roles in the process mainly focusing on communication skills to which professional conflict mediators can apply. Based on this study, the usefulness of descriptive conflict mediation of social constructivism's perspective, one of the post-modern theories, was observed. The narrative mediation as a system that connects problems to conflicts with conversation and creates and develops the meanings of conflicts and problems in collaboration attempts to pursue new changes on the assumption of the subjectivity of human beings and the characteristic of the conflicts. Such a point supports the argument that conflicts should be approached from the communication perspective. Especially, it is expected that the fact that a variety of communication skills have great influence on conflict mediation becomes a key source to establishing communication study as one of mediation fields in conflicts.

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The Effects of Human Relations and Communication Education on Nursing Students (간호대학생의 인간관계와 커뮤니케이션 교육의 효과)

  • Choi, HeeJung
    • The Journal of the Convergence on Culture Technology
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    • v.8 no.1
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    • pp.253-260
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    • 2022
  • The purpose of this study was to identify the effects of human relations and communication education on nursing students. The participants were 82, 1 grad of students of U university in G city. The data were collected from September 3 to December 6, 2019, and analyzed using the SPSS/WIN 21.0 program with descriptive statistics, Shapiro-Wilk, Paired t-test. There were statistically significant differences in the subject's communication skill(t=-2.87, p=.005), communicative competence self-appraisal(t=-3.80, p=<.001) before and after human relations and communication education, but there was no statistically significant difference between interpersonal communication(t=-0.09, p=.931) and human relationship(t=-0.83, p=.409). Communication skills and skills are important nursing areas for nursing students as well as practical nurses, so continuous communication education is required. Therefore, it is necessary to develop a step-by-step program for improving communication skills of nursing students, apply continuous and repetitive education in connection from the lower grades to the upper grades, and follow-up research to verify the effect.

A study on the Uses and Gratification of Micro-blog between PC and mobile for Chinese undergraduates students (중국대학생들의 미니블로그 이용과 충족 연구: 컴퓨터와 모바일기기 기반 웨이보(微博)서비스를 중심으로)

  • Tao, Jing;Kim, Se-hwa
    • Proceedings of the Korea Contents Association Conference
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    • 2013.05a
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    • pp.295-296
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    • 2013
  • 중국 대학생의 미니블로그 이용 시, 이용동기에 있어서 두 매체 모두 '정보공유', '자아존재감', '대인커뮤니케이션', '엔터테인먼트' 요인이 나타났으며, 모바일에서는 '유명인 접근성'요인이 추가적으로 나타났다. 충족요인에 있어서 두 매체 모두 '콘텐츠', '사회적 교류', '관계형성' 요인이 나타났으며, 두 매체의 차이로 PC의 '기능성', '편리성' 요인에 반해, 모바일에서는 '정보공유', '엔터테인먼트'요인이 나타났다.

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The Characteristics and Transitional Process of the Communication Behavior between Korean Husbands and Wives among Generations (부부간 의사소통 행태의 세대별 특성과 변천과정 연구)

  • Lee, Du Won
    • Korean Journal of Communication Studies
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    • v.17 no.1
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    • pp.129-151
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    • 2009
  • Human communication researchers have suggested that good communication between husbands and wives is a key to a healthy marriage. Although interpersonal communication itself cannot "fix" all problems in one's marriage, the importance of good communication in a marital-relationship cannot be overstated. Regardless of its importance, the communication behavior between husbands and wives as a research topic has been paid little attention by human communication scholars in Korea. Because of the "intimacy" Korean couples who have been influenced with the long tradition of Confucius culture tend to overlook the communicative problems in a marital-relationship. Yet, it is "the belief" of the intimacy that creates much of the communicative problems in a marriage. This study is designed to explore the characteristics and transitional process of the communication behavior between Korean husbands and wives among generations. Married couples in their 20's, 30's, 40's, and 50's were surveyed with five levels of interpersonal communication process-open attitudes, problem-solving, expression, listening, and feedback. The study result reveals each generation's characteristics and transitional process of marital communication behavior from younger couples to older couples as their intimacy and "shared" lived-experience get accumulated.

A Study on the Educational methods of Communication through Chinese classics -- focused on the concept of "Goodness" in Daehak-- (중국 고전을 활용한 커뮤니케이션 교육방안 연구 --대학(大學)속 선(善)을 중심으로 --)

  • Jung, In-Suk
    • The Journal of the Convergence on Culture Technology
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    • v.7 no.1
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    • pp.461-468
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    • 2021
  • The Chinese classic 'The Great Learning' presents a guideline in which direction we should go for the character education and the realization of a just society. It conveys the message, 'Everyone must remain at the level of goodness for our community based on training our own mind and body.' Goodness is a generic concept that means universal truth in the right direction. This study aims to present the direction of communication education for how everyone should stay in goodness. Communication education about goodness could be conducted as follows. Based on the theory of interpersonal communication and persuasive communication, first the abstract concept of goodness is understood, brainstorming and schema activity for the good are performed for true communication, and then the teaching and learning method combining debate, flipped learning, and writing could be utilized. It is difficult to provide communication education with the message of goodness with students who have grown up on the basis of comparatively cramming education. However, through communication using discussion, a paradigm shift in education will take place, and it will not only help form human relationships, but also recognize the importance of the meaning of the community in the society in which we live, and ultimately it will help foster character.