• Journal of the Korea Academia-Industrial cooperation Society
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• v.18 no.10
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• pp.336-343
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• 2017

In this study, we analyze the relationship between long-term care workers' emotional labor, professional quality of life, and service quality. The subjects of this study were 211 long-term care workers working in long-term care facilities. Self-administered questionnaires were used. In the research model, emotional labor(surface behavior, internal behavior) was verified using independent variables, with professional quality of life (compassion satisfaction, compassion fatigue) as the parameters and service quality as the dependent variables. The results of this study are as follows. First, the fit of the model was good. Second, the direct effects of emotional labor on service quality were not significant. However, there was a positive correlation between internal behavior and service quality, and a negative correlation between surface behavior and service quality. Third, professional quality of life(empathy satisfaction) was the most influential variable in terms of service quality. The results of this study demonstrate the necessity to payclinical and academic attention to long-term care workers' emotional labor and quality of life.

• The Journal of the Korea Contents Association
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• v.16 no.12
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• pp.422-445
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• 2016

Almost all research on emotional labor has focused on how services workers use emotional labor. However, this study examined that leaders' emotional labor influence follower's outcomes. Especially, this study tested how the leader emotional labor influence followers' work engagement and mediating role of PsyCap between leader emotional labor and followers' work engagement. In addition, this study investigated the quality of LMX as moderator the relationship between leader emotional labor and followers' work engagement. The SPSS 24.0 and AMOS 24.0 was used in this study. The results collected from 469 employees in domestic large Telecom and their related companies revealed that leader emotional labor positively influence followers' work engagement and PsyCap. Especially, leader deep acting and surface acting positively influence followers' work engagement, but not display of genuine emotion, and leader deep acting only positively influence followers' PsyCap. Furthermore, followers' PsyCap partially mediated the relationship between leader emotional labor and followers' work engagement. Finally, the quality of LMX as moderator in link between leader emotional labor and followers' work engagement showed when followers in high-quality LMX. Implication and suggestion for future study are discussed.

• Issues in Feminism
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• v.11 no.2
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• pp.1-47
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• 2011

The public interventions to care work affect women's labor participation as well as quality of care jobs in the market. We identify five different patterns of ways in which care work has been socialized. Some ways of intervention tend to reinforce the commodification of care work through producing it in the market area. Other ways of intervention has a lot of hazard to return care work to women in the families, after all. We can call it re-familization. Whether care work is re-familized or not largely depends on the ways of public supports for care: cash benefit vs. in-kind benefit. Cash benefits for women's care work negatively affect on their labor market participation. The effects vary across family income levels. In other words, you may expect that cash benefits for care work may reduce female labor supply in lower income classes. The marketization of care service provision may worsen the quality of care jobs while the public provision tends to increase the wage level of care jobs.

• Journal of the Korea Convergence Society
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• v.7 no.3
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• pp.25-33
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• 2016

This study was to analyze relations between health promoting behavior and emotional labor, quality of life, and job satisfaction among 293 dental hygienists of Daegu and Kyeongbuk areas. This data was analyzed by using Spss win 12.0 program. Health promoting behavior of 10 item, The highest 3.25 points on 'I consult close people to me for my problems and worries'. Health promoting behavior according to their general characteristics, it was higher according to older age, better educational, general hospital. Emotional labor according to their general characteristics, it was high according to duration of service was short or the longest, high educational, worked at a clinic. Quality of life according to their general characteristics, it was higher according to older age, had better educational, worked at a clinic, income of 2501-3000 thousand won. Job satisfaction according to their general characteristics, it was high when they were in older age, high educational, were married, worked at a clinic, income of 2501-3000 thousand won. Health promoting behavior had positive correlations between their emotional labor, quality of life, and job satisfaction. The regression analysis results Y(Health promotion behavior)= 1.452+ 0.318(Quality of life). Therefore, To improve the quality of life of the dental hygienist should be made health promoting education.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.20 no.4
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• pp.177-188
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• 2019

Emotional labor is the process of regulating feelings or emotions and expressing them in the way that fulfill job requirement. There have been many studies about characteristics or related variables of service workers' emotional labor, but are few studies comparing emotional labor between service workers and non-service workers. Therefore we are to examine the differences of emotional labor among the different types of workers. And as depression and lowered quality of life are well known negative consequences of emotional labor, we also intend to study the relationship between depression, quality of life, and emotional labor. Data were collected from 125 sales workers, and 186 cyber university full time students. And as to assure the student participants to be non-service workers, we limited the participant job as administrator, soldier or housewife. To compare differences of groups, one-way ANOVA was performed with Fisher's LSD as post hoc comparison. On overload in customer reception, service workers showed significantly higher scores, and on demand of emotional regulation/emotional dissonance/depression, both service workers and housewives showed significantly higher scores. Also analysis of multiple regression was performed, and the result showed that, emotional dissonance increased depression but decreased quality of life, while support/care increased quality of life, but decreased depression. With the result, implications and limitations of this study were discussed.

• Journal of the Economic Geographical Society of Korea
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• v.18 no.2
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• pp.168-189
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• 2015

The job creation has been the most pressing issue after financial crisis in many countries around the world. Various policies for creating jobs have been implemented in order to revitalize regional economy in Korea. It has been known that the jobs have been created more in low-wage and part-time work than high-wage and full-time work. The purpose of this study is to analyze the differentiation of startups job in local labor market areas(LLMAs) in terms of job quantity as well as job quality. As the spatial unit, 121 local labor market areas which were delineated based on self-containment rate(demand and supply side of labor market) and numbers of resident workers are used. Also due to difference of the size of employment, LLMAs are classified into 3 groups: large, Medium, small LLMAs. The major results are as follows: First, the characteristics of the job creation are varied among 3 groups in terms of the quantitative and qualitative aspects. Highly waged and highly value-added jobs have been created more in large LLMAs, but full-time jobs created more in small LLMAs. Secondly, the job creation of LLMAs is somewhat weakly correlated to regional economic performance. While the quality of jobs is correlated to regional economic performance in Medium LLMAs, the quantity of jobs is significantly correlated to regional economic performance in small LLMAs. The results of this research give some implications for implementing the effective policy to create jobs related to regional economy, indicating that differentiated strategies for 3 groups of LLMAs is critically important.

• Archives of design research
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• v.6 no.1
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• pp.87-103
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• 1993

대량생산을 야기 시킨 산업혁명은 공장주의 재산을 급속도로 부강하게 하는 한편 노동자의 생활 질을 급소도로 저하시켰다. 즉, 노동자들은 기계의 ‘손’역활을 하는 정도로 인격적으로 타락되었으며, 분업작업은 이들로부터 사고력마저 빼앗아 가게되는 실정에 이르렀다. 이익에 눈이 어두어 지게 된 공장주들은 노동임금을 최하로 저하시키고, 노동시설을 비롯해 자본투자를 최소한으로 줄이려는 데서 디자인 질의 격하현상을 초래했다. 즉, 창조적인 디자인 개발 대신에 다른 나라(특히 불란서)의 것을 모방하거나, 기존에 왔던 디자인들을 모방하는데 그치지 않았을 뿐 아니라, 롤러 프린트 사이즈에 맞게 기존된 디자인을 수정하는 작업이 디자이너가 아닌 직공에 의해 이루어지다 보니 그 난잡함은 이루 말 할 수 없을 정도였다. 푸긴과 러스틴은 각자의 작품에 대해 긍지를 지녔던 중세기의 장인제도로 돌아가자고 외쳤고, 러스킨의 아이디어를 철저히 계승받은 윌리암 모리스는 순수예술 못지않는 가치를 장식예술에 부여했으며, 건축이 모든 장식예술의 정점이라고 주장했다. 러스킨과 모리스의 정신을 이어받아 차세대의 건축가/디자이너들은 디자인의 질을 향상시키고, 디자이너의 위치를 화가나 조각가의 위치로 부각시키기 위한 끊임없는 노력을 통해,‘예술/공예 전시협회’를 창설해 오리지널한 장식예술품을 창조하도록 분위기를 조성했을 뿐만 아니라, 강여회와 저서들을 통해 디자이너 자신들과 산업체와 국민들을 교육시켰다. 맥머도, 보이지, 데이, 크레인, 하이테, 버터필드 등은 특히 벽지나 텍 스타일 디자인 등 패턴 디자인 분야에 관심을 보였다. 독창적이고 참신한 이들의 디자인들은 국내의 디자인 질을 향상시켰을 뿐만 아니고, 디자인사의 새 장을 열게끔 한 계기가 되었다.

• Journal of Venture Innovation
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• v.5 no.4
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• pp.179-189
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• 2022

In the face of revolutionary changes in industry, the relationship between labor and income needs to be reconceptualized in the period of social revolution. The absolute decrease in labor due to the absence of labor is caused by automation, smartization, AI, robot labor, etc., which we must accept whether we want to or not. However, while gross social product and capital of the state or society increase, individual income is likely to decrease. During this transformation period, the state or politics must prepare for the problems caused by the decline in individual income. Until now, there have been various levels of discussion on social welfare or social security from the perspective of welfare or assistance. Attempts or studies at the experimental level have been conducted at the level of many countries or local governments and have found positive and negative effects. There is no basic income system that is widely implemented at the national level, and various discussions are taking place from a future-oriented perspective. Therefore, I propose to look at it from a new perspective based on the perspective so far. We explored that it is part of a positive approach to examine the importance and necessity of basic income in terms of working hours, quality of labor, income, quality of life, value of spare time, and work-life balance. The goal is to actively accept the absolute lack of working hours, replacement of mechanical labor, and polarization due to changes in the industry paradigm, and to look at the problems that come from a positive perspective. If we are going to accept it anyway, we should not look at these issues as short-sighted, but prepare them preemptively and establish a primitive plan from a long-term and overall perspective. Smartphones have changed the world over the past decade and have been lost, but wouldn't there be a lot of new discoveries? Shouldn't we think of it as a great opportunity to improve the quality of life through technological changes?

• Journal of Digital Convergence
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• v.16 no.9
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• pp.465-475
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• 2018

This study aims to confirm whether both the emotional labour and job stress contribute to the turnover intention of infant teacher. The correlation analysis and parametric analysis were sequentially performed for our study. Analyzed results showed that the emotional labour was related to the job stress and turnover. Also, a statistical significance between the job stress and turnover intention was observed. Besides, the job stress partially mediated the relation between the emotional labour and turnover intention. Nsidering that the emotional labor of teacher caring or lived with infants occurred inevitably, our study proposed three approaches to reduce the job stress that partially mediated relation between the emotional labour and turnover intention. Generally, the infant teacher with excellent qualification produced the good education. Therefore, we suggested that the it was necessary that a work environment had been improved and working motivation was ameliorated to employ the infant teacher with excellent qualification.

• 월간산업보건
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• s.379
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• pp.64-68
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• 2019