• The Journal of the Korea Contents Association
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• v.19 no.9
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• pp.293-307
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• 2019

The poor welfare level of social workers is a big social problem in direct proportion to the ongoing need for social welfare service. In particular, the emotional work of social workers is a serious situation. This Study examines the effect of emotional labor(EL) on customer orientation(CO) of social workers with case management. Also this paper investigates the moderating effect of emotional intelligence(EI) and leader-member exchange(LMX). The major results from the study are as follow: First, we found that surface acting(SA) of EL had a negative impact on CO and deep acting(DA) of EL had a positive impact on CO. Second, EI showed a moderating effect on the correlation between SA of EL and CO. Also, EI had the moderating effect that weakening the negative impact of SA on CO. Third, LMX showed a moderating effect on the correlation between DA of EL and CO. Also, LMX had the moderating effect that strengthening the positive impact of DA on CO. In particular, this study presented with implications for future research, limitations of this study.

• Korean Journal of Labor Studies
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• v.24 no.3
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• pp.109-142
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• 2018

This paper aims to analyze the Award wage system in Australia for construction workers. Considering low wages and precarious employment situation of construction workers in general, it is of advantage especially for them in Australia. Furthermore, it seems to be instructive for Korean construction workers, who stand in more precarious and unstable situation and furthermore are lack of fair wage and social safety. After strong and longstanding labour struggle in the late 19th century in Australia, it has been established a tripartite institution called as 'tribunal' between trade unions, employers, and the government. Under the highly institutionalized form of industrial relations, it functions as an arbitration and conciliation system between labour and management. The Award wage system stands in the middle point. This Award wage system including various welfare provisions is settled by the tribunal, today renamed as Fair Work Commission. In this wage system should be defined level of minimum wages according to the various skill levels, which are in turn connected with compulsory superannuation and Medicare as well as vocational education and training. Furthermore, it provides especially for the construction workers, who suffer from job instability, so-called 'portable benefits', which relate to long service leave and redundancy pay. Considering general conditions of precarious construction workers in Korea, In that respect, the Australian Award wage system would be very instructive for our social wage and safety system for construction workers.

• Korean Journal of Labor Studies
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• v.23 no.1
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• pp.129-164
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• 2017

This article is an exploratory study on the recent growth of short-hours part-time work in Korea. The short-hours part-time work has been rapidly growing among low-educated women over sixty, particularly among bereaved or divorced women, contrary to the expectation of the government that encouraged the part-time work by means of work-family balance for working mothers or middle-aged women who experienced career interruption. The short-hours part-time jobs are concentrated in social service industry, mostly elderly care service jobs, and their working conditions are extremely poor, mostly low-wage jobs with no social insurances except for health insurance. In this study, we discuss why the short-hours part-time work has grown so fast in Korea since the mid 2000s. Using various governmental statistics, we examine the effects of the labor demand and supply situations during the time period, the legal context that is related with the exempt clause of the labor law, and the institutional context related with the government's public job creation projects for the elderly. We suggest some public policies needed to slow down the growth of the short-hours part-time jobs and to elevate their working conditions.

• Proceedings of the ESK Conference
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• 1993.10a
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• pp.33-37
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• 1993

근래 우리나라에서도 평균수명이 길어져 노동의욕이 있는 중고령자가 증가하는 한편, 출산율이저 하되어 젊은 근로자의 수가 감소되고 있다. 통계청의 인구통계과의 추계에 의하면 2000년에는 60세 이 상이 총인구에 점하는 비율이 10.7%, 65세 이상은 6.8%가 되고, 2020년에는 60세 이상이 19.5%, 65세 이 상도 12.5%에 도달한다는 것이다. 인구노령화로 인한 고령화 사회에 대한 준비를 서둘러야 할 때라고 생각된다. 또 고령화 사회로 되면 젊은 연령층의 경제적 부담이 증가되므로 중고령자의 노동인구를 이대 로 방치해 두는 것은 국가적으로나 사회복지적으로나 불경제라고 할 수 있다. 그런데, 문제가 되는 것은, 중고령자를 취업시키는 것이 오히려 사회의 생산성을 저하시키거나 경제적으로 불리하게 되어서는 안되는 것과 중고령노동자 자신의 안전을 확보해야 하는 것이다. 이러한 문제를 해결하기 위해서는 고용에 있어 서 어떠한 점에서 중고령노동자에게 특징과 문제가 있는가를 분명히 할 필요가 있다. 고령자는 청년자 보다 노동능력이 떨어지는 특징과 문제가 있는가를 분명히 할 필요가 있다. 고령자는 청년자 보다 노동능력이 떨어지는 경향이 있지만 개인차도 크고 고령자 중에는 청년자의 기능에 비교해도 뒤떨어지지 않는 자도 있다. 연령만으로 노동능력을 판정하는 것은 적절한 방법이라고 할 수 없다. 문헌에 의하면 역연령(chornological age)이 25세의 경우, 생리적 연령은 23세에서 27세로 4년 차이가 있다고 한다. 이러한 생리적 연령의 차이는 역연령이 더해감에 따라서 점차 크게 되어 역연령이 45세에서는 12년, 80세 에서는 20년이나 된다는 것이다. 이것은 인간에 있어서 시간적 경과를 나타내는 역연령 이외에 신체적 기능연령(functional age)가 있다는 것을 의미하는 것이다. 한편, 생산현장에서는 자동화, 기계화가 진보되어 육체적인 노동이 경감된 결과, 중고령자라도 할 수 있는 작업이 많아지고 있다. 또, VDT (Visual Dislay Terminal) 작업과 같은 정보처리 작업의 수요가 증가하여 그 인재의 부족이 지적되고 있다. 따라서 중고령자의 기능을 조사하여 어떠한 작업에 적합한가를 판단하는 것이 중요한 과제로 되었다. 그러나 노동에는 많은 기능이 관여 하고, 그 내용에 따라서 요구되는 기능이 서로 다르기 때문에 노동적응능력의 기본적인 기능으로 보여지는 것에 좁혀서 작업능력의 연령증가 변화에 대하여다원적 평가를 하는 것이 실제적이라고 할 수 있다. 따라서 본 연구에서는 인간이 가지고 있는 다수의 기능중에서 수지교 치성과 연령증가와의 관계를 조사한다. 만약 연령증가 만으로 수지교치성을 평가 할 수 없는 경우에는 어떠한 요인이 수지기민성의 변화에 영향을 미치는가를 검토한다.

• Journal of Venture Innovation
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• v.5 no.1
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• pp.39-58
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• 2022

On this study, we've analyzed Emotional labor's effect on turnover intention with mediation of flourishing and moderate of social support, targeting the 323 employees working in a downtown duty free store by using SPSS 22.0 and SPSS PROCESS MACRO(V. 2.16.3) to verify used study structure. From this study, a few main things can be summarized as follow. First, there is a positively relative relationship between emotional labor and turn over intention also negatively relative relationship between flourishing and social support after study. Secondly, It is founded out there is a mediation effect of flourishing between emotional labor and turn over intention. Thirdly, Flourishing works as mediator and social support is works as a moderator fact on flourishing. Fourthly, social support effect works better when emotional labor lever is higher. Based on this result, we provide some implications, advices and limitations for alleviating turn over coming from emotion labor level of duty free working clerks.

• Korea journal of population studies
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• v.32 no.3
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• pp.173-199
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• 2009

여성주의 경제학자와 사회학자들은 부모의 아동양육시간이 여성과 아동의 경제적 복지에 미치는 중요한 함의에 대해 강조해왔다. 사회가 가족이 아동을 양육하는데 더 큰 지원을 제공해야 한다는 부모의 목소리가 커지고 있지만, 정작 어느 정도의 시간 자원이 아동을 양육하는데 투입되는지에 관해 연구된 바가 거의 없다. 기존의 연구들은 전체 생산 경제에서의 무급 노동의 경제적 가치의 비중에 초점을 두었다. 본 연구는 2004년 한국생활시간조사를 사용해 아동 양육에 투입된 부모의 시간을 추정하고 그 시간의 금전적 가치를 추정하는 것이 목적이다. 부모가 아동양육을 위해 투입한 시간의 경제적 가치는 시장 노동을 통해 벌어들인 소득에 비교해 볼 때 상당한 비중을 차지하고 있다. 아동이 소비하는 재화와 서비스를 생산하는 데 있어 무급 노동의 역할은 시장 노동에 참여하지 않고 있는 사람들에게 특히 중요하다. 아동을 양육하는 모의 노력은 대개 무급 노동의 형태를 띠고 있는데, 부모의 시장노동만큼이나 아동 복지를 향상시키는데 기여하고 있다. 전체 경제 차원에서의 무급 노동의 비중과 그 경제적 가치에 대한 연구 성과들과 별개로, 부모의 아동 양육 시간의 비중과 경제적 가치의 추정은 전체 경제 가운데 인적 자본부문에 대한 무급 노동의 경제적 역할에 대해 중요한 정보를 제공한다.

• Korean journal of communication and information
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• v.79
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• pp.226-259
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• 2016

Drawing on the autonomist Marxist concepts of 'social factory', 'immaterial labour', and 'precarity', this paper discusses the changed nature of labour, life and social relations in contemporary informational capitalism. More specifically, it first traces back to the early autonomist (operasimo) theories of 'social factory' and 'class composition' and then discusses how these earlier theories were developed into the concept of 'immaterial labour' by a group of later autonomist theorists such as Paolo Virno, Maurizio Lazzarato, Micheal Hardt, and Antonio Negri. Then, it reviews how the concept of immaterial labour was taken up to understand the nature of labour in digital economy within the tradition of Cultural Studies, closely intersecting with the critiques of 'creative labour'. Finally, it discusses how the changed nature of labour is interrelated with the neoliberal labour forces transformations such as casualization of employment and increasing insecurity in employment and life, which the autonomist explores with the concept of 'precarity', the material condition of immaterial labour.

• Korean Journal of Family Social Work
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• no.43
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• pp.61-85
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• 2014

The aim of this study is to examine how labour transition of female householders is proceeded, and to identify mechanisms that cause them to be excluded from labor market. For this, thirteen lone mothers who have had labor experience in the market, while raising children were interviewed. This qualitative case study was proceeded by way of participants' interviews and questionnaires. Finding shows, impoverished lone mothers were horizontally moving incessantly on second labor market. As poverty worsens by years, poor lone mothers tend to be more dependant on the government's support and to transit downward to work-poor labor market. The unprivileged women were excluded from multi-dimentions: market structure, social relations and gender norms. The sex-segmental and human capital-oriented market has excluded women who gave up their career for caring. Female breadwinners were frequently excluded from social relations and opportunities for labor due to their stigma. sometimes they were self-excluded from the market for they had to care for their children. In conclusion, suggestions are given to enhance qualities of lone mother's lives and help them exit from poverty. It is necessary to implement positive labor policy with labor flexibility and stability and to practice socialization of care as care support system is very important for maintaining their jobs. Above all, social awareness of gender role must be changed.

• RED RIBBON
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• s.50
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• pp.26-27
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• 2003

에이즈 감염자 대부분이 $20\~40$대의 노동력이 왕성한 연령대이다. 이들은 에이즈에 대한 사회적 편견과 차별로 인하여 자의반타의반 노동력을 포기하고 있다. 이로 인하여 국내 노동생산성은 급격히 하락하여 국가와 가정 경제를 위협하고 있다.

• Korean Journal of Family Social Work
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• no.43
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• pp.37-59
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• 2014

The purpose of this study is to analyze and find the relative importance of the factors impacting on the intent to leave among the female care worker's the labor properties, Total 540 questionnaire were distributed and collected from 387 female care workers working at the area of Daegu and GyeongBuk. The logistic regression analysis was used to analyze the relative importance among the factors. The results of the study are the followings: Academic ability, lower subjective-evaluation of remuneration, non-business contracts, labor intensity, the relationship between the user, the relationship between the agency providing are factors influencing on the turnover intention. In other words, higher education, lower subjective-evaluation of remuneration, more work than the contract, higher labor intensity, the female care workers have higher probability of turnover intention. Based on the results of the study, this paper suggests some implications as policy and practice.