• Journal of the Korean Society of Marine Environment & Safety
• /
• v.11 no.1 s.22
• /
• pp.83-88
• /
• 2005

This study is about current operating system and development process if remote island route. 14 companies are providing safe transportation service for remote island residents with total 30 boots on Z7 routes. Each route transit analysis shows tint the number of passenger tends to increase every year. In order to enhance customer satisfaction, more constructive improvement is demanded, such as implementing operation evaluation on each charter service provider.1he result obtained from this study is to be utilized as basic document for remote island route development process in semi-long run basis.

• Proceedings of KOSOMES biannual meeting
• /
• 2004.11a
• /
• pp.95-100
• /
• 2004

This study is about current operating system and development process of remote island route. 14 companies are providing safe transportation service for remote island residents with total 30 boots on 27 routes. Each route transit analysis shows that the number of passenger tends to increase every year. In order to enhance customer satisfaction, more constructive improvement is demanded, such as implementing operation evaluation on each charter service provider.1he result obtained from this study is to be utilized as basic document for remote island route development process in semi-long run basis.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
• /
• 2004.11a
• /
• pp.239-244
• /
• 2004

A range of problems rave risen as the results of the obligated charter service. Constant lack of operation improvement compared to regular routes and lower quality service are results of business practice by the service providers. lherefore, this study executed an actual research using AHP to present a method for improvement by investigating remote island clnrter service providers. Result shows tint the desirable method is to implement operation evaluation system to induce service providers to consistently put efforts on the operating system development.

• Journal of the Korean Society of Marine Environment & Safety
• /
• v.11 no.2 s.23
• /
• pp.73-76
• /
• 2005

Current operating system and passenger satisfaction level of remote island route are examined in this study. A large quantity of survey was conducted among remote island route passengers and the result was examined in depth The survey result slightly exceeded average effectiveness rating; 2.8 based on a five-point scale was obtained. The survey shows that the service satisfaction level is not very high When long term remote island route development plan is established, a support from the government is expected for survey result to reflect on the development plan.

• Journal of Navigation and Port Research
• /
• v.29 no.5 s.101
• /
• pp.371-376
• /
• 2005

A range of problems have risen as the results of the obligated charter service. Constant lack of operation improvement compared to regular routes and lower quality service are results of business practice by the service providers. Therefore, this study executed an empirical research using AHP to present a method for improvement by investigating remote island charter service providers. Result shows that the desirable method is to implement operation evaluation system to induce service providers to consistently put efforts on the operating system development.

• Proceedings of KOSOMES biannual meeting
• /
• 2004.05b
• /
• pp.39-42
• /
• 2004

• Journal of Navigation and Port Research
• /
• v.30 no.8 s.114
• /
• pp.657-662
• /
• 2006

This study proposes the introduction of management assessment system on the remote island route passenger companies in a way of stimulating the companies to make sustained efforts on management improvement, and come up with the ways of management assessment index and management assessment methods by using the AHP scheme. These indices are organizes in three categories. The main category is consisted of responsible management part, management an control part, business operation part and customer satisfaction part, and the intermediary category has the 15 items including the efforts for responsible management, and the sub category is consisted of 44 items including the management vision of executive and participation of enterprise in responsible management, and others. The scoring of these indices is the result of scoring by calculating the added weight for each category by using the AHP scheme that it is considered as needed for the scoring adjustment for each standard of assessment index by the adjustment of added weight for categories with the consideration of shipping company operation and shipping characteristics while undertaking the actual affairs.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
• /
• 2006.06b
• /
• pp.131-136
• /
• 2006

This study proposes the introduction of management assessment system an the remote island route passenger companies in a way of stimulating the companies to make sustained efforts on management improvement, and come up with the ways of management assessment index and management assessment methods by using the AHP scheme. These indices are organizes in three categories. The main category is consisted of responsible management part, management an control part, business operation part and customer satisfaction part, and the intermediary category has the 15 items including the efforts for responsible management, and the sub category is consisted of 44 items including the management vision of executive and participation of enterprise in responsible management, and others. The scoring of these indices is the result of scoring by calculating the added weight for each category by using the AHP scheme tint it is considered as needed for the scoring adjustment for each standard of assessment index by the adjustment of added weight for categories with the consideration of shipping company operation and shipping characteristics while undertaking the actual affairs.