• Journal of Korean Society of Archives and Records Management
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• v.21 no.3
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• pp.79-97
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• 2021

The public's interest in the information disclosure system is increasing daily in line with the democratic cause of a transparent government and demands of the people to build on their right to know. Meanwhile, as society develops, the importance of culture and art in the quality of life is also increasing. Under these circumstances, culture and arts institutions are seeking to contribute to the expansion of the people's participation by providing timely and useful information and programs with high interest. Accordingly, this study intends to propose customized information services by analyzing the user's needs for information on public institutions in culture and arts and reflecting on the information disclosure service. For this purpose, three public institutions of in the culture and arts will be selected as representative examples to collect and cross-analyze the list of disclosed information received by users over a year. Furthermore, the requirements for the automation and intelligence of information disclosure tasks were summarized, and specific improvement plans were proposed for customized information services.

• Journal of Korean Society of Archives and Records Management
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• v.17 no.2
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• pp.165-188
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• 2017

As the recognition of the importance of user-oriented services is increasing, there has been a heightened attention for finding aids that could improve the effectiveness of searching. This study tried to draw various facet elements that can be applied to the presidential records retrieval system using presidential records as cases in analyzing various resources, considering the importance of facets in finding aids for the improvement of effectiveness in searching in the future and the importance of presidential records in Korea. In drawing facet elements based on the characteristics of presidential records, the websites of the National Archives (NARA) and Presidential (Prime Ministers') Archives as well as their search options were examined as cases. In addition, the morpheme of each title of presidential records were analyzed, as well as the terms entered by the users of the Presidential Archives Portal of Korea, the terms used in the request for information disclosure toward the Presidential Archives in Korea, the search options of the Presidential Archives Portal, and the elements of the description and metadata standards. The significance of this study lies on suggesting the methodology of developing various facets as main elements in finding aids using the presidential records as cases.

• Journal of Korean Society of Archives and Records Management
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• v.18 no.3
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• pp.145-163
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• 2018

The act was designed to identify the introductory cases of the use of quick response (QR) codes in records management by public institutions and propose measures to enhance users' satisfaction with their work. This study looked at the definition of the QR codes and the user services that can be provided by the records depository and reviewed the introduction cases using the codes. The reason QR codes are used by records depositors is that public institutions currently have a single-person system that specializes in records management. With the number of employees and the number of records becoming more extensive, explaining the contents of all tasks accurately as well as other professional contents to employees who lack understanding of the records management life cycle is becoming more difficult. The introductory cases were divided into information on how to register nonelectronic records, information on location and history of important records and administrative museum, and education on standard records management. The research was conducted by dividing the research team's "Records Management Guide" (QR code status) into experimental groups and control groups for officials of the Busan Metropolitan Government. There were significant differences in the level of satisfaction with records management guidance depending on whether or not QR codes were used. When the first and second surveys were compared in December 2017 and March 2018, the results of the first survey averaged 2.94, but the second survey showed high results at 3.75 and was statistically significant. This can be said to be more satisfactory by introducing QR codes than guidance provided by existing type. Although this research examines introductory cases of records management by public institutions using QR codes and user satisfaction, future tasks are to be applied to Records Management System and document production systems so that completion can be improved.

• Journal of Korean Society of Archives and Records Management
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• v.23 no.1
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• pp.101-126
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• 2023

Photographic archives of universities are one of the most valuable types of records that establish the university's identity and provide historical evidence. Unlike text records, however, they are weak in conveying meanings. Therefore, it is difficult to support users' search and utilization unless the information of photo records is comprehensively described. In this study, for the university photo archives, we tried to structure the classification system of photo archives and develop a metadata set that reflects the category characteristics in the classification. To this end, the photo archives classification system and metadata elements of domestic and American university archives were analyzed and based on this, the model of information structure was proposed. The information structure model presented in this study can help university archives improve the data quality of their photo archives and support users with the abundant discovery of photo archives.

• The Korean Journal of Archival Studies
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• no.50
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• pp.139-175
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• 2016

This study is a content analysis on the National Archives of Korea as reflected in tweets produced between 2014 and 2015. The study thus collected all tweets that used the key word 'National Archives of Korea' from 2014 and 2015. The contents of the tweets, including their category and issues mention, were then analyzed. The results of the analysis were as follows. First, the analysis showed that the collected archives of the National Archives had increased their volume in over two years, which have a similar type and pattern in their content. Second, the tweets produced by the public reflects more current political and social issues rather than archival service.

• Journal of Korean Society of Archives and Records Management
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• v.17 no.1
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• pp.245-273
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• 2017

To complement the limitations of the public relations method performed currently in archives and serve various users, a new approach to public relations are needed. Recently, as the size of the webtoon market has expanded, public relations using webtoons continues to heighten in enterprises and public institutions. Therefore, this study proposed a method for public relations using brand webtoon as a means of promoting the archives. This study was focused on the National Archives of Korea. Thus, based on the analysis of roles, service, contents, and users of the National Archives of Korea, this study suggested production plans to increase the promotional effect in brand webtoons and strategies such as viral marketing, the brand story strategy, and the one-source, multi-use (OSMU) strategy.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.30 no.2
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• pp.245-261
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• 2019

The purpose of this study was to investigate factors affecting the use of modern photographic records. Data was collected through a survey of 95 potential users for photographic records in future. Independent variables in this study included evidential value, informational value, usage value, intrinsic value. Dependent variable was selected as use intention for photographic records. The results of analysis of multi-regression analysis showed that evidential value and intrinsic value were found to have a positive impact on use intention for photographic records in modern korea. The results from this study can be used as important basic data for building archives for photographic record or for developing the policy for effective photographic records management.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.30 no.4
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• pp.235-254
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• 2019

According to the development of information technology, the paradigm of the archives is shifting from preservation management of past records to use-oriented services. In this regard, this study is conducted an empirical study on the effect of internal marketing factors of university archives on the customer orientation of employees in order to improve organizational satisfaction for users of records information service. Based on the previous research, the delegation of authority, internal communication, management support, and training are established as factors of internal marketing, and the parameters for this are job satisfaction, organizational commitment, customer orientation as dependent variables, and We set up hypothesis between research variables and attempted an analysis through statistical system. In summary, each element of internal marketing showed significant results on job satisfaction and organizational commitment, and management support was most closely related to job satisfaction, organizational commitment, and customer orientation of university archive staff.

• Proceedings of the Korean Society for Information Management Conference
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• 2017.08a
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• pp.43-46
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• 2017

본 연구는 다양한 '계층' 및 '목적'을 위한 기록 콘텐츠가 주목받고 있다는 전제하에 이용자들의 기록물 '활용'과정 연구 확대의 필요성과 더불어, 생활사 관련 기록물 활용의 중요성에 주안점을 두고 있다. 이에 방송관련 전공자 및 종사자들의 "국가기록원" 의식주(衣食住) 콘텐츠 활용 과정을 조사하였다. 즉, 연구 참여자들을 대상으로 심층면담을 진행 하여 기록물을 토대로 방송 콘텐츠 기획으로 연결되는 과정을 분석하였다. 연구결과로서 방송 콘텐츠 아이디어로 연결 되는 과정에서 7가지 '가치'요인이 식별되었다. 연구결과의 시사점으로서 기록물 선별 과정 및 기록물 설명 작성에 있어서 '가치'요인을 고려해야 할 필요성을 제시하였다.

• Journal of Information Management
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• v.36 no.4
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• pp.137-153
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• 2005

For the improvement of information service, users' transaction log can be stored to the system, and the log analysis should be included in the process of service improvement. Also there are differences within kinds of users' log records and methods of analysis according to the institution's strategy. This paper describes the kinds of log records from users' behavior on information system. And its goal is to consider the case of information center which operates log analysis, and to derive a plan for improvement of information services.