• The Korean Journal of Archival Studies
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• no.51
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• pp.133-173
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• 2017

The records and archives center provide a variety of archival information services in an effort to get closer to the public. However, there are still some problems with regard to the lack of awareness of records and archives. In order to activate the use of archives, it is necessary to understand the users of archives. Given the problems, this study aims to investigate the awareness of records and archives in university students who are potential users of archives as well as to suggest methods to activate the use of records and archives reflecting the characteristics of university students' awareness. As such, this study surveyed 182 university students at J university. The questionnaire items referred to Market & Opinion Research International (MORI) (2003) as a part of the projects conducted by the Museums Libraries Archives Council (MLA) and Cho's study (2008). The questionnaire items consisted of four major areas: awareness of records and archives, experience with records and archives or reasons of not using them, requirements for the use of archives by potential users, and efficient method of promoting archives. As a result of the survey, most of the university students are indifferent to records. However, they recognized that it is highly important to manage records that are related to historical values and archives that are relevant to information values. In addition, they showed a positive intention to use the archives in the future; thus, it is highly likely for them to be converted into active users through appropriate services. Based on the results, this study proposed important considerations for activating the use of the archives to university students, and suggested methods to activate the archives in terms of user education, program development, and user segmentation.

• Proceedings of the Korean Society for Information Management Conference
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• 2018.08a
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• pp.113-116
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• 2018

본 연구는 국내 SNS 상에서 탄핵 전후를 기점으로 대통령기록관에 대한 인식변화를 살펴보는데 그 목적이 있다. 이를 위해 탄핵 전 중 후 대통령 기록관 관련 SNS를 수집하였으며, 프레임 분석 방법을 통해 추이를 파악하였다. 이를 바탕으로 대통령기록관에 대한 일반시민의 인식변화를 도출하였으며, 형성 과정을 살펴보고, 시간에 따른 프레임 형성을 비교분석하였다. 본 연구는 대통령기록관에 관련 SNS를 프레임 분석을 통해 진행하였다는 점과 시간에 따른 대통령기록관 인식변화를 비교한 기초 연구가 될 수 있다는 점에서 그 의의가 있다.

• Journal of the Korean Society for information Management
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• v.31 no.4
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• pp.29-47
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• 2014

This study aims to examine users' perceptions of and experiences about archival reference services in a university archive. The study uses the Researcher Survey provided by the Archival Metrics Project to understand users' perceptions about the university archive and users' satisfaction level of facilities and services. Based on the results of the survey among 47 users and the interview with the archivist working in the university archive, this study suggests recommendations for improving archival reference services.

• Journal of the Korean Society for Library and Information Science
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• v.51 no.1
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• pp.49-67
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• 2017

An archives collects and manages a variety of records and archives including information reflecting the phases of the times and has a role in society as archive information center. Also, archives support that users can efficiently search and use records. Although archives has a variety of records and archives, users and non-users has low recognition on it. This study aims to find factors why people don't use archives and analyzes requirements to utilize archives activation for users and non-users. To perform the goals, questionnaires were used to collect data from 148 domestic people. Also, this study used descriptive statistics and independent t-test to analyze the collected data. With the analyzed results, this study proposed suggestions to improve user's perception and factors for activation of archives.

• Journal of Korean Society of Archives and Records Management
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• v.17 no.1
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• pp.31-49
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• 2017

The purpose of this study is to measure the expectation level and perception level of service quality in 25 records centers in local governments based in Seoul. For this, an evaluation index consisting of 5 factors and 31 items is developed through literature research and an investigation of the present condition. The results of this study confirmed that users are not satisfied with the service quality of the records centers in the local governments as the expectation level is higher than the perception level, with a statistically significant difference. This study can be substantial in attempts to analyze the present status of the service quality of the records centers in local governments and in proposing an improvement plan based on the process quality.

• Journal of Korean Society of Archives and Records Management
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• v.13 no.2
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• pp.201-225
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• 2013

This study aims to investigate services of presidential archives in Korea for users who utilize holdings of the archives for scholarly purposes, as well as to examine users' perception of the services. For these purposes, the study analyzed the content of 13 U.S. presidential libraries' Web sites in terms of their research services. In addition, it examined the content of a Korean presidential archives' Web site regarding its research services. Telephone interviews of three staff members of the presidential archives were conducted to better understand the services. With this, three users who have written research papers by using presidential records were interviewed by telephone. It was found that federated search services, access by subjects, and related records of search results were considered necessary by users. A variety of digitized records should be provided online and the services needed should be changed from mere processing of FOIA requests to archival reference services to meet users' needs. Congruently, the presidential archives should provide specialized services to offer records relevant to users' research interests and to provide the compilation of selected records crucial for research.

• The Korean Journal of Archival Studies
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• no.77
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• pp.151-187
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• 2023

The cooperation between archives and libraries is necessary for the management of limited operational space and the improvement of work efficiency. "Larchive" is one of the model of cooperation between libraries and archives, so it can be an alternative plan for institutions that face difficulties in collaborating through "Larchiveum" - growing model of cooperation between libraries, archives, and museums. This study presents the recognition of Larchive to university archivists and librarians, and suggests a practical operation plan for cooperation between the archive and library. As a result, "Larchive" was relatively less aware of archivists and librarians, but in the practical point of view, respondents were fully aware of the need for cooperation between archives and libraries. In particular, Larchive was presented as a rational alternative model for both of the groups. And the need for material cooperation can be confirmed through the recognition survey, and the improvement plan for business cooperation can be confirmed through the FGI. Some prerequisites are proposed such as securing a collaborative workplace, assignment of budget and manpower. Through the results, this study presented practical operational plans for organizational cooperation in the form of Larchive, focusing on the perspectives of "teaching and learning support", "research support services", "curation services", "collection and management of school history data", "cooperation for evaluation", and drew discussion points.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.32 no.1
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• pp.171-197
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• 2021

The purpose of this study is to suggest the ways of improving systematic records management based on the results of analyzing the present records management situation of college and department in an university which is operating archives. To achieve the purpose, survey and interview of the persons in charge of producing and managing the administrative documents of college and department were conducted. Furthermore, actual condition investigation of records management of college and department and university archives were analyzed. According to the results of analysis, the following problems were found: 1) lack of sufficient records management by college and department, 2) lack of understanding of tasks by processing staffs, 3) operational problems of university archives. Based on the results, recommendations were made as follows; First, it is necessary to improve an awareness of records management by operating staffs. Second, it is necessary to educate staffs through the development of training programs reflecting the characteristics of the university and set up guidelines for records management by college and department. Third, it is necessary to execute reorganization and supplement the personnel of university archives.

• The Korean Journal of Archival Studies
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• no.62
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• pp.139-183
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• 2019

Today, the archives strive to move towards more open and hospitable spaces for its users and to provide differentiated services based on detailed user needs and behavior for their own survival and development. Building services for children is especially vital in changing public awareness and expanding the customer base. Therefore this study aims to present fundamental data required for improving exhibit services by understanding children users' perceptions and needs. For such purposes, this study examines the cases of both domestic and overseas exhibit services of presidential archives. Also, the study included the surveys of children and parents who have accompanied children visiting the presidential archive and experiencing the exhibit services. This study is meaningful in that it conducted the evaluation of archival exhibit services in the perspective of the children users. In addition, the analysis of children's satisfactions and needs can contribute to the spread of archival culture and the revitalization of children users' visitations.

• Journal of Korean Society of Archives and Records Management
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• v.19 no.1
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• pp.167-194
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• 2019

This study aims to examine the change of awareness on presidential archives and records before and after impeachment by analyzing user frames. To achieve the goal of this study, prior studies of frame analysis were reviewed, and tweets of presidential archives and records before and after the impeachment were collected. This study conducted an analysis of Twitter and news extracted from Twitter using user frames and determined the differences between each frame over time. Afterward, five frames were set up to be used for the research through prior research and Twitter network analysis; changes in frames over time were examined by analyzing Twitter and news extracted from Twitter. Through such frame analysis, changes in the frame of presidential archives and records before and after the impeachment were examined, changes in public perception of presidential archives and records were identified, and areas of interest were determined. This study is significant as it identified changes in the public perception of presidential archives and records as well as in the areas of interest for the general public.