• Title/Summary/Keyword: 기능적 품질

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CS9001품질경영·AQUA품질평가 시스템 공청회 개최-한국건설품질협회

  • Korea Mechanical Construction Contractors Association
    • 월간 기계설비
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    • no.9 s.206
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    • pp.46-49
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    • 2007
  • 한국건설품질협회가 지난 7월 18일 건설회관에서 CS9001품질경영시스템과 AQUA품질평가시스템 제도 도입을 위한 공청회를 개최하고 국제수준의 품질기준 마련에 들어갔다. 최근 들어 건설시장 개방에 따라 국제수준의 품질기준으로 국내 고객을 보호하고, 기능인력의 품질확보 능력을 배양 시켜 해외와 국내공사의 품질격차를 해소, 국가 경쟁력을 강화하고 하자보수 비용 감소로 건설업체의 질적 향상은 물론, 재무 건전성을 향상시키기 위한 시스템이 요구됨에 따라 한국건설품질협회가 CS9001 및 AQUA품질평가시스템 제도 도입에 들어간 것. 이 시스템이 도입될 경우 발주자는 품질의 공신력 확보, 품질확보 계약적 근거 유지가 가능하고 시공자는 실패비용의 최소화, 협력업체 기능품질 강화 등이 기대된다. CS9001, AQUA시스템의 적용범위는 중급품질관리 대상공사로 총공사비 100억원이상 건축 시설물로 초기에는 주거시설만 우선 적용하고 공공 및 민간공동주택 중 공사비 100억원이상에 적용할 예정이다.CS9001품질경영시스템, AQUA품질평가시스템에 대해 알아본다.

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A Study of the Relation between Functional and Technical Services and Customer's Satisfaction and Loyalty in Korea Feeding Industry (한국 배합사료 공급에 있어서 기능적, 기술적 서비스와 고객 만족 및 충성도에 관한 연구)

  • Chang, Dae-Sung;Shin, Chung-Sub;Cha, Sang-Hyup
    • Journal of the Korea Society of Computer and Information
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    • v.12 no.2 s.46
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    • pp.265-279
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    • 2007
  • The purpose of this study is to present SCM as an innovative alternative to domestic feed industry, which seems in urgent need of introducing SCM to get competitive advantages. To fulfill the purpose this study tried to find whether the supply services of Korean feed industry are high contact service or low contact service. The results of this study are summarized as follows. It appeared that the functional qualify supply service quality influenced positively not only on customer satisfaction but also on customer loyalty. That is, it is necessary to improve the functional service qualify of supply practices in order to increase customer satisfaction and loyalty. But this study showed that the customer satisfaction did not influence the customer loyalty. And technical quality supply service had a positive effect on customer loyalty but it didn't influence customer satisfaction bur customer loyalty. As the results of this study it is identified that the services of supply practices of the Korean feed industry are tend to be high contact services rather than low contact services. Thus, the Korean feeding firms have to plan the supply strategy for converting the supply service from low contact services to high contact services gradually to get competitive advantages.

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An Empirical Analysis of Industrial Design′s Functional Role in the Causal Model of Quality Competitiveness : Korean Manufacturing Sector (품질경쟁력 인과모형 하에서 산업디자인의 기능적 역할에 관한 실증적 분석 : 한국 제조업 부문을 중심으로)

  • 임채숙;윤종영
    • Archives of design research
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    • v.17 no.3
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    • pp.111-122
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    • 2004
  • The purpose of this study are two the first is to identify the positioning of product design and analyze its functional relationship with product development, manufacturing, marketing and sales in the comprehensive competitiveness evaluation model ; and the second is to estimate the determinants of QCI(quality competitiveness index), analyze the impact of product design on QCI, and compare the aforementioned results for the seven industrial sectors and the five product patterns. For this empirical analysis, this study surveyed 400 Korean manufacturing firms during August-October 2003. The major empirical findings are summarized as follows : First, the hypothesis on the positive effect of product design on QCI is accepted at a highly significant level (p < 0.001) for all : the manufacturing sector, seven industrial sectors, and five product categories. Second, the correlation analysis and factor analysis lead to the result that the effect of product design on QCI is estimated to be relatively very low, in comparison to those of product functionality and basic performance on QCI. These findings imply that Korean manufacturing sector has been still in the prematured stage at which product design has not played an important role yet. This study concludes that product design in line with other functions (product development, manufacturing, marketing, and sales) should make a good contribution to the improvement of QCI in the future.

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Evaluating Performance Factors of Container Terminals using Balanced Scorecard(BSC) and Quality Function Deployment(QFD) (균형성과표와 품질기능전개도의 결합 방법론을 이용한 컨테이너 터미널의 성과요인결정에 관한 연구)

  • Shin, Chang-Hoon;Leem, Byung-Hak;Kang, Jeong-Sick
    • Journal of Navigation and Port Research
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    • v.32 no.8
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    • pp.675-683
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    • 2008
  • This paper develops a framework of combining Balanced Scorecard (BSC) and Quality Function Deployment (QFD) using Analytic Hierarchy Process (AHP) and Analytic Network Process (ANP) and evaluates the performance factors of container terminals using the framework. This study designs a BSC of container terminals and then transforms this into QFD in order to determine the priority of performance factors. This paper provides a modified QFD model and shows a causal relationship among perspectives of BSC to find out critical performance factors of container terminals. This modified QFD model is different from traditional models in that a correlation and relation matrix is presented. This combination of BSC and QFD with AHP and ANP helps to create more realistic and accurate representation of QFD models.

Design of Quality of Service Manager Supporting for Multimedia Applications (멀티미디어 응용을 지원하는 서비스 품질 관리자의 설계)

  • 김순철
    • Proceedings of the Korean Institute of Intelligent Systems Conference
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    • 2000.11a
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    • pp.428-431
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    • 2000
  • 멀티미디어 시스템에서 사용자에게 고품질의 서비스를 제공하기 위해서는 자원을 효율적으로 관리해야 한다. 이를 위해서는 서비스의 적절한 품질 유지에 필요한 요구사항들의 범위를 정하고 그 범위 내에서 융통성 있는 서비스를 제공하도록 하여야 한다. 따라서 각 멀티미디어 응용은 다양한 서비스 품질을 기술할 수 있어야 하며 운영체제에는 서비스 품질 관리자가 있어 각 응용의 서비스 품질을 보장하여야 한다. 서비스 품질 관리자는 멀티미디어 응용에게 서비스 품질 기술에 대한 인터페이스를 제공하고, 각 응용의 서비스 품질 기술에 따라 시스템의 자원을 할당할 수 있어야 한다. 또한 응용의 요청에 대한 수용 여부를 결정하는 기능과 각 응용의 서비스 품질을 보장할 수 있도록 서비스 품질의 집행 기능도 가져야 한다. 본 논문에서는 멀티미디어 시스템에서 멀티미디어 응용의 서비스 품질을 보장하는 서비스 품질 관리자를 제안한다.

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Efficiency Measurement Method and Simplification of Program (프로그램의 효율성 측정 방법과 간소화)

  • Yang, Hae-Sool
    • The Transactions of the Korea Information Processing Society
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    • v.5 no.1
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    • pp.49-62
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    • 1998
  • Softwares which have many functions to satisfy user's requirements is developing. But generally, users use partial functions of software. If we could construct software which leave useful functions and remove unuseful functions in software with many functions, we could enhance execution efficiency by reduction of program size and quality of software. There are 6 items in international standard ISO/IEC 9126 about quality of software. These are functionality, reliability, usability, efficiency, maintenance and portability. In this study, we proposed metrics for measurement of efficiency and simplification method for source code. And we described products evaluation result and indicated problem and progress method for practical development project about proposed efficiency metrics.

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Quality Characteristics of the Bread Added Dandelion Leaf Powder (민들레 잎분말 첨가에 따른 기능성 식빵의 품질특성)

  • 강미정
    • Food Science and Preservation
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    • v.9 no.2
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    • pp.221-227
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    • 2002
  • Effects of adding of dandelion flour on the quality characteristics of bread were investigated. Dandelion flour was substituted at levels of 0, 0.5, 1.0, 2.0% to wheat flour for bread making, respectively. Quality characteristics of bread such as dough yield, dough microstructure, loaf volume, bread yield, crumb color, mechanical property and sensory evaluation were analyzed. Addition of dandelion flour to wheat flour increased dough yield, loaf volume and bread yield. And, addition of dandelion flour caused a decrease in the lightness and an increase in the redness. The results of texture evaluation revealed that hardness, chewiness, springiness of bread increased as the level of dandelion flour was increased. As the addition level of dandelion flour increased, flavor balance, bitterness, aftertaste, grassy odor of bread increased but overall acceptability, moistness decreased. In conclusion, bread with 0.5% leaf powder was the best quality in bread properties.

Performance-based Tracing Non-Functional Requirements of Embedded Software (내장형 소프트웨어의 비기능적 요구사항 성능 중심 추적)

  • Choi Jung-A;Chong Ki-Won
    • Journal of KIISE:Software and Applications
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    • v.33 no.7
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    • pp.615-623
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    • 2006
  • A non-functional requirement is a property or quality that the proposed systems have to support the functional requirements. A non-functional requirement is reflected by quality attribute These non-functional requirements playa crucial role during system development, serving as selection criteria for choosing among decisions. It should be continuously considered through the software development process. In spite of the importance of the non-functional requirements, it received little attention because of ambiguousness and invisibility of non-functional requirements. Therefore non-functional model which is a process to analyze the non-functional requirement is proposed for improving the management efficiency of non-functional requirements. Also, this paper presents the trace among the UML diagrams to the conceptual model. According to the non-functional requirement development process, this paper achieved performance-based case study. After then, non-functional requirement should be traced using the UML diagrams.

The Proposal of Quality Evaluation Element Developing Method for Serious Game Metadata (기능성게임 메타데이터 품질평가요소 개발방법 제안)

  • Park, Hee-Sook;Yoon, Seon-Jeong
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2012.05a
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    • pp.245-248
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    • 2012
  • Called G-learning the domestic history of the serious game is only a mere 10-odd years or so but in recent years, due to the increased interest of users and industry for the serious game and serious games industry has been the continued growth of large quantity. Current the various types of serious games have been developed and the demand for serious games is increasing rapidly. Therefore that is becoming an important issue the problem of including a quality evaluation elements into serious game metadata to make the right choice of users for the high-quality serious games. In this paper, we recognize deeply the need for quality evaluation element development for serious game and we propose a method and a process for developing the quality evaluation elements of serious game. Also, we develop a draft of the quality evaluation elements for serious game using proposed method.

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A Study on the Application of Quality Function Deployment for the Success of Social Commerce (소셜커머스 성공을 위한 품질기능전개(QFD) 적용에 관한 연구)

  • Lee, Sang-Shik
    • Journal of Korea Society of Industrial Information Systems
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    • v.18 no.1
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    • pp.71-79
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    • 2013
  • In order to enhance the understanding of social commerce which is widely spreading globally in a few years, the characteristics selecting social commerce company are analyzed by using quality function deployment(QFD) that is popular in quality management area. To achieve this purpose, this study investigates the concept, market environment, and major competitors of social commerce and interactive relationship between customer's requirements and service characteristics was uncovered by using the house of quality(HOQ) which is a method of QFD. In addition, this study proposes the conceptual model integrating analytic hierarchy process(AHP) and QFD by quantitatively evaluating the importance of customer's requirements and service characteristics.