• Title/Summary/Keyword: 긍정적.부정적 정서

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An Empirical Study on the Influencing Factors of Repurchase Intentions for Bank's Corporate Customers (은행 기업고객의 재거래의도 영향요인)

  • Kim Young-Soo;Kookmin University Ju-Young
    • Journal of Distribution Research
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    • v.10 no.1
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    • pp.1-31
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    • 2005
  • In this study, We have newly introduced consumption emotions and switching cost, as a means of managing existing customers, to examine influencing determinants in repurchase intentions along with customer satisfaction and service quality which have been important determinants in previous researches on repurchase intentions. To test them empirically, data from corporate customers of a bank in Korea and corporate banking related bankers are collected and analyzed by LISREL 8.12.. The result of this study can be summed up as follows. First, the most important determinant factor in repurchase intentions is customer satisfaction. Second, it is desirable to measure service quality not only in terms of process service quality, a process of service delivery to customers, but also outcome service quality, what customers receive from services or from service providers. Third, positive consumption emotions have positive influence upon customer satisfaction, negative consumption emotions have negative influence upon customer satisfaction and repurchase intentions. Fourth, switching cost, even though small in its influence, has been proved to be antecedent in repurchase intentions along with customer satisfaction and negative consumption emotions. After research, as precedents in customers' repurchase intentions, customer satisfaction and process service quality have exercised the biggest influences. Also, positive consumption emotions, negative consumption emotions, outcome service quality and switching cost can be used as determinants in predicting corporate customers' repurchase intentions.

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Life Satisfaction Scale for Elderly : Revisited (구조적 차원성 탐색을 통한 '노인 생활 만족도 척도'의 재발견: 최성재의 '노인 생활 만족도 척도'를 중심으로)

  • Choi, Hye-Ji;Lee, Young-Boon
    • Korean Journal of Social Welfare
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    • v.58 no.3
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    • pp.27-49
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    • 2006
  • The purpose of the present study was to investigate dimensionality and psychometric properties of identified theoretical constructs of the 'Life Satisfaction Scale for Elderly(LSSE)', which was developed by Choi, Sung-Jae in 1986. Data was obtained from 'The survey of health and welfare status of the elderly aged 65 or older in Chung-Choo city'. The subjects were 275 elderly. Results showed that LSSE had a multi-dimensional structure with three theoretical constructs. Each theoretical construct was named as 'positive affect and subjective satisfaction', 'negative self image and affect', and 'self-value'. Three theoretical constructs had high levels of reliability and validity based on internal construct. 'Positive affect and subjective satisfaction' and 'negative self image and affect' showed high levels of convergent and discriminant validity. 'Self-value' had a high level of convergent validity but acceptable level of discriminant validity. Results of this study revealed that there was a difference in theoretical dimensionality of LSSE between this study and Choi's study, which explained the dimensionality of LSSE as a single dimension. However, the result of this study regarding theoretical dimensionality supported findings from existing studies which insisted that life satisfaction had a multi-dimensional structure.

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The Influences of Young Children's Emotionality and Inter/Intrapersonal Intelligence on Behavioral Problems (유아의 긍정적, 부정적 정서성이 내면화 및 외현화 행동문제에 미치는 영향: 대인관계지능 및 개인이해지능의 매개효과를 중심으로)

  • Sung, Mi-Young;Gwon, Gi-Nam
    • Journal of the Korean Home Economics Association
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    • v.48 no.2
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    • pp.39-49
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    • 2010
  • This study focused on the links between emotionality, interpersonal and intrapersonal intelligence, and behavior problems in a sample of 185 four- to five-year-old children in kindergarten and daycare centers in Seoul. All variables were measured by the teachers of surveyed children. Collected data were analyzed by Simple Regression and Hierarchical Multiple Regression. The main results of this study were as follows: Firstly, children's positive and negative emotionality each exerted negative and positive effects on their interpersonal and intrapersonal intelligence. Secondly, children's positive emotionality had a negative influence on internalizing behavior problems. On the other hand, children's negative emotionality had a positive influence on internalizing and externalizing behavior problems. Finally, effect of children's positive emotionality on their internalizing behavior problems was totally mediated by interpersonal and intrapersonal intelligence. On the other hand, effect of children's negative emotionality on their internalizing and externalizing behavior problems was partially mediated by their interpersonal and intrapersonal intelligence.

Relationship among Savoring, Emotion and Happiness of Hores-Riding participants (승마참여자들의 향유하기, 정서 및 행복감)

  • Yang, Sung-Jee;Yi, Jae-Hoon
    • Journal of Convergence for Information Technology
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    • v.8 no.4
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    • pp.99-108
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    • 2018
  • This study regards the savoring, emotion and happiness of 232 equestrians who participated in leisure sports horse riding. First, exploratory factor analysis and confirmatory factor analysis were conducted to extract the main variables and to verify the validity of the study. Second, correlation analysis was performed to find out the correlation between major variables. Third, path analysis was performed to derive the final result of this study. In addition, we conducted a reliability analysis of major measurement tools to determine internal consistency(Conbach's ${\alpha}$) utilizing IBM SPSS 21.0 and IBM AMOS 21.0. The results show that past recall had a statistically significant negative impact on negative emotions and future expectations had a negative impact on positive emotions. Also, future expectations showed a statistically significant effect on euphoria and positive emotions had positive effects on happiness.

A Study on the Adjustment of Offspring of Alcoholics in the United States: A Test of Theoretical Model (미국내 알콜중독자 자녀들이 적응도에 관한연구 : 이론적 모델 테스트)

  • 장진경
    • Journal of Families and Better Life
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    • v.12 no.2
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    • pp.118-128
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    • 1994
  • 본 연구의 목적은 알콜중독가정에서 성장한 성인자녀들의 적응도에 영향을 미치는 요인들간의 인과관계를 설명해줄 수 있는 이론적 인과관계모델을 개발하고 그 모델의 적합 성(fit of the model)에 대해 연구되었다 본 연구의 이론적 인과관계모델은 가족 체계이론 대응이론 사회지원이론, 그리고 사회학습이론에 기초를 두고 개발되었다. 본 연구자에 의해 개발된 이론적 인과관계모델은 표보의 특성을 좀 더 적절하게 설명할 수 있고 모델의 적합 성을 증진시키기 위해 수정된 인과관계모델을 바탕으로 연구되었다. 본 연구의 결과를 요약 하면 다음과 같다. 1) 사회적지원의 이용성을 인식하는 성인 자녀들의 경우 정서적으로 불 안정한 상태를 초래했으며 ;2) 사회적지원은 삶에 대한 적응도에 긍정적인 영향을 미쳤고; 3) 정서적으로 안정된 성인자녀들의 경우 글의 삶에 좀 더나은 적응도를 나타내는데 영향을 미쳤다 본 연구에서는 또한 사회적지원과 성인자녀들의 정서적 상태간의 부정적 인관관계에 대해 논의 되었으며 본 연구의 결과를 바탕으로 상담현장에서의 실제 활용에 대해서도 논의 되었다.

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The effect of personality on preference and purchase intention of negative novelty design product (부정이탈디자인 제품의 선호도와 구매의사에 미치는 성격의 영향)

  • Chung, Eun-Kyung;Kwak, Hae-Lie;Kim, Yoo-Kyoung;Sohn, Young-Woo
    • Science of Emotion and Sensibility
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    • v.13 no.1
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    • pp.243-250
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    • 2010
  • A study is presented that examines the effect of personality on preference and purchase intention of positive and negative novelty design products. Participants evaluated their preference and purchase intention on 18 design products including positive and negative novelty design products. A cute Scream character was created as a positive novelty design and a skeleton Mickey character was used as a negative one. We measured extroversion, neuroticism, and visual product aesthetics as individual traits. The results shows that people, of course, prefer(and want to buy) the positive novelty design product to the negative novelty design product. Only in the case of the negative novelty design product, the more neurotic people is, the more they prefer it. Also, among the people who like the negative novelty design product, introvert ones are likely to purchase it but extroverted ones are not. These findings imply that personality plays an important role in liking and purchasing negative novelty design product.

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Emotional State of Companion Dogs by Sensory Stimuli (감각 자극에 따른 반려견의 정서 상태 연구)

  • Oh, Yeon-Seo;Park, Jin-Ho
    • The Journal of the Korea Contents Association
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    • v.20 no.10
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    • pp.199-215
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    • 2020
  • The purpose of this study is to understand dogs for their happy lives. Experiment and survey were conducted to find out the effects of sensory stimulation on dogs emotions. Sensory were divided into visual, auditory, olfactory, tactile, complex and emotions were measured by the rate of deep sleep, feed intake, and heart rate. Research has shown that complex stimulation (walking) is the most positive stimulation for dog's emotions, but visual stimulation and auditory stimulation do not act as stimuli that positively change usual state of dog's emotions. Olfactory stimuli is the second best stimulation. Since olfactory stimulation is effective in maintaining a calm state without large deviation in the dog's state, it can be used as a method for relieving the dog's stress in exceptional situations when complex stimulation is not possible. On the other hand, tactile stimulation, bath, is a negative sensory stimulus that causes hypersomnia and binge eating for most dogs.

The Relative Effects of Emotion and Empathy on Altruistic Behavior (이타행동에 영향을 미치는 정서와 공감의 상대적 효과)

  • Cho, Myung Hyun
    • The Journal of the Korea Contents Association
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    • v.21 no.9
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    • pp.652-665
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    • 2021
  • The purpose of this study was to verify relative effects of emotion and empathy on altruistic behavior. A survey including psychological well-being, depression, empathic concern, and perspective taking was conducted on 329 undergraduates. Results revealed that altruism was positively correlated with psychological well-being, empathy concern, and perspective taking but negatively correlated with depression. Test for relative effects of positive and negative emotional states on altruism revealed that psychological well-being, but not depression, significantly predicted altruism. Test for relative effects of emotional and cognitive empathy factors on altruism showed that empathic concern, but not perspective taking, significantly predicted altruism. Test for relative effects of all four factors on altruism revealed that the empathic concern was the strongest factor affecting altruism, followed by psychological well-being, while the remaining two factors did not have an effect on altruism. Implications and limitations of this study are also discussed in this study.

The Relationship between Physically Disability Persons Participation in Exercise, Heart Rate Variance, and Facial Expression Recognition (지체장애인의 운동참여와 심박변이도(HRV), 표정정서인식력과의 관계)

  • Kim, Dong hwan;Baek, Jae keun
    • 재활복지
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    • v.20 no.3
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    • pp.105-124
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    • 2016
  • The This study aims to verify the causal relationship among physically disability persons participation in exercise, heart rate variance, and facial expression recognition. To achieve such research goal, this study targeted 139 physically disability persons and as for sampling, purposive sampling method was applied. After visiting a sporting stadium and club facilities that sporting events were held and explaining the purpose of the research in detail, only with those who agreed to participate in the research, their heart rate variance and facial emotion awareness were measured. With the results of measurement, mean value, standard deviation, correlation analysis, and structural equating model were analyzed, and the results are as follows. The quantity of exercise positively affected sympathetic activity and parasympathetic activity of autonomic nervous system. Exercise history of physically disability persons was found to have a positive influence on LF/HF, and it had a negative influence on parasympathetic activity. Sympathetic activity of physically disability persons turned out to have a positive effect on the recognition of the emotion, happiness, while the quantity of exercise had a negative influence on the recognition of the emotion, sadness. These findings were discussed and how those mechanisms that are relevant to the autonomic nervous system, facial expression recognition of physical disability persons.

Complexity of Self-Construal and Psychological Well-Being among People with an Experience of Life-Crisis Due to Physical Disability or Divorce - Taking Multiple Perspectives, Self-Acceptance and Self-Regulation as Mediators - (중도장애, 이혼과 같은 생애위기 경험자의 자기해석 복합성과 심리적 안녕 - 관점의 다각화, 자기수용, 자기조절의 매개효과 -)

  • Hyun, Kyoung-Ja
    • Korean Journal of Social Welfare
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    • v.62 no.4
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    • pp.193-222
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    • 2010
  • This questionnaire study examined the processes linking complexity of self-construal to self-positivity conceptualized as taking multiple perspectives, self-acceptance and self-regulation that, in turn, affect psychological well-being among people with an experience of life-crisis during adulthood due to physical disability or divorce. Data were drawn from 359 adult Koreans residing in Seoul metropolitan area, including the physically disabled, the divorced, and their counterparts without a life-crisis experience during adulthood for comparison. On average, the life-crisis experience group(LEG) had a higher independent selfconstrual and a lower interdependent self-construal than the comparison group(CG). As predicted, complexity of self-construal contributed to taking multiple perspectives that helps searching for meaning, and this, in turn, was found to foster self-acceptance and self-regulation. Through these variables except self-regulation, complex self-construal contributed to psychological well-being as manifested by a higher level of positive emotion and a lower level of depression. As expected, while taking multiple perspectives fostered positive emotion both directly and indirectly through self-acceptance among LEG and CG, only in LEG it directly reduced depression. The comparative approach employed in this study enabled to discern that taking multiple perspectives promotes psychological well-being in LEG by contributing to both meaning making and positive attitude, whereas it promotes psychological well-being in CG primarily by fostering positive attitude. Finally implications for this study were discussed and directions for future research were suggested.

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