• 한국병원경영학회지
• /
• 제16권2호
• /
• pp.98-116
• /
• 2011

In this study, we examined the effects of guardians' service quality perception(G-SQP) on patients' service quality perception(P-SQP) leading to patients' behavioral intention(P-BI) and the effects of G-SQP on guardians' behavioral intention(G-BI). To investigate the causalities of the variables, we collected national wide samples of 144 hospitals, 1456 patients and 1455 guardians of the patients and analyzed 1146 guardian-patient coupled cases refined with prerequisites such as missing value, outliers, normality and covariance conditions. Followed were contributions of the present study. First, G-SQP was a predictor of P-SQP. Second, in the first contribution statement, there was no statistically significant difference between inpatient and outpatient group. Third, proven was that G-SQP was a predictor of G-BI. Fourth, verified was that P-SQP was a predictor of P-BI. Fifth, G-SQP was a predictor of P-SQP being led to P-BI that meant P-SQP had a mediating role between G-SQP and P-BI. Since the guardians' perception affected patients' buying decision, the present study implied service managers of hospital settings should pay attention to guardians' perception of service quality as well as patients'. With such strategy, hospitals could improve financial performance in long-term.

• 대한화장품학회지
• /
• 제32권4호
• /
• pp.269-282
• /
• 2006

본 논문은 국내화장품 산업의 현황과 문제점을 살펴보고, 국내에 진출한 수입화장품의 마케팅전략을 마케팅 믹스전략의 구성요소인 4P를 중심으로 분석하고, 그에 따른 소비자 구매행동에 미치는 영향에 대해 알아봄으로써 21세기 국내 경제를 이끌어갈 산업의 하나로 발전하기 위한 방향과 전략을 연구 분석하였다 연구의 결과는 다음과 같이 요약할 수 있다. 국내화장품 산업의 현황과 문제점을 살펴본 결과 화장품 산업은 전형적인 브랜드 산업으로 국내화장품은 브랜드력의 부족이 문제점으로 대두되고 있었다. 마케팅의 구성요소인 4P를 중심으로 국내 진출한 수입화장품의 마케팅전략에 관한 분석은 국내화장품 기술개발 수준이 선진국 대열에 진출할 만큼 발전함에 파라 소비자의 요구를 살펴보면 점차 다양한 심층화가 진행됨을 알 수 있었다. 즉 브랜드는 제품에 대한 수많은 정보 속에서 유일하게 신뢰할 수 있는 판단 기준이 되는 만큼 소비자의 요구 변화를 인지한 브랜드 마케팅 수립과 브랜드 마케팅전략을 효과적으로 전개할 수 있는 다양한 유통망 형성이 시급함을 알 수 있었다.

• 디지털융복합연구
• /
• 제15권1호
• /
• pp.77-84
• /
• 2017

본 연구는 임원배상책임보험제도와 전략적 재무보고간의 관계를 분석하였다. 임원배상책임보험제도는 경영자들을 소송위험으로부터 보호하기 때문에, 경영자들로 하여금 도덕적 해이를 발생시켜 재무보고에 있어서 이익조정과 같은 기회주의적인 행동을 유발시킬 가능성이 존재한다. 이에 본 연구는 2006년부터 2008년까지 상장기업을 대상으로 임원배상책임보험과 재무보고의 관계를 분석하였다. 구체적으로 임원배상책임보험 가입여부가 이익조정에 영향을 미치는지, 반대로 이익조정을 많이 하는 기업이 소송위험을 완화하기 위해 임원배상책임보험에 가입하는지를 살펴보았다. 연구결과 재량적발생액이 높은 기업일수록 임원배상책임보험제도를 구매하지 않는 것으로 나타났다. 이는 이익조정에 참여한 경영자 또는 기업일수록 임원배상책임보험제도에 가입하지 않는 것을 의미한다. 임원배상책임보험제도 가입 기업의 이익조정행태를 분석한 결과 유의한 음의 결과를 보였는데, 이는 임원배상책임보험가입제도가 이익조정을 유발시키지 않고, 오히려 기회주의적인 재무보고 활동을 제한하는 것으로 해석된다.

• 동아시아식생활학회지
• /
• 제20권3호
• /
• pp.481-490
• /
• 2010

The shock of melamine-contained food has been known with the incident of hospitalization or death of infants at the age of 11-month old in China. The purpose of this study was to examine consumers' risk perception, attitude and purchase behavior of melamine-contained food which recently came to the fore as a social issue, focusing on the relationship between consumers' attitude and purchase behavior based on physical risk, social risk, psychological risk, financial risk, consumers' attitude and purchase behavior. Study findings are as follows. First, the four factors of risk perception of melamine-contained food were significantly different by consumers. Consumers regarded social risk as most significant and it was followed by financial risk and psychological risk. And they regarded physical risk as most insignificant. Second, as for the difference of risk perception by demographic features, such factors as gender, age, marital status and schooling had no statistically significant influence. Third, the potential risk of melamine-contained food had a negative influence upon consumers' attitude and purchase behavior. In addition, consumers' attitude and purchase behavior were decided by perceived risks. This finding implies that consumers' attitude can accompany with negative or positive behavior and consumers' behavior can be related to social, financial and physical risks. Because the risk perception of melamine-contained food can cause consumers' distrust about all kinds of food in general, domestic manufacturers of milk product-contained confectionery and food can be harmed. In order to overcome this problem and make consumers purchase all the milk products and milk-contained food without fear, governmental agencies must reestablish systems with which the safety of imported raw materials and its processing can be insured and manufactures must improve the quality of products in a diverse and discriminative manner. This study seems to be meaningful in that it examined consumers' risk perception of melamine-contained food, a current social issue, and then looked into the influence of risk perception upon consumers" attitude and behavior, thus presenting the strategy of reestablishing the system of relationship between consumers and business entities in a desirable manner.

• 동아시아식생활학회지
• /
• 제19권1호
• /
• pp.9-16
• /
• 2009

This study investigated vegetable buying behavior with the subjects of 250 housewives living in Gyeongju. According to the results, they usually buy the following vegetables by order of frequency: cucumbers (152 times), hot peppers (142 times), lettuce (140 times), and spinach (134 times). The intake frequency of fresh vegetables was 2 to 3 times per week as 50.0% responded so. All respondents considered freshness most importantly when buying vegetables regardless of age. They usually buy vegetables at traditional markets, and they think the markets are suitable for buying fresh vegetables regardless of age. And the result of analyzing relation among vegetable's vitamin C and the colors or kinds of vegetables selected by age was not statistically significant. About the improvements to use vegetables, respondents in the 20's chose useful information, ones in the 30's to 40's said diverse recipes, ones in the 50's went for the quality improvement, and ones in the 60's or more emphasized stable prices. They answered that they received nutrition information of vegetables mainly from TV or magazines, newspapers, and mass media whereas subjects in the 60's or more said they got it from neighbors or friends. For housewives to get and practice nutritional knowledge, it is necessary to develop recipes in consideration of nutritional balance and convenience and provide them with constant education of nutrition through lifelong education facilities.

• 복식문화연구
• /
• 제8권5호
• /
• pp.771-784
• /
• 2000

The purpose of this study was to investigate the casual relationships of self-monitoring, face satisfaction, and demographic variables on the purchasing behavior and use of cosmetics of women. Samples wre 479 women in their 20's to 50's in Seoul, Korea. Three factors of the purchase criteria of cosmetics derived by factor analysis : F.1 'intrinsic trait', F.2 'sales promotion and fashion', F.3 'economy. Women high in self-monitor purchased and used cosmetics more than those low in self-monitor. There were significant relationships between the purchasing behavior and use of cosmetics and age, education, and social stratification. Women in their 20's and 30's perceived purchase criteria associated with intrinsic trait such as color and becomingness as more important, 20's sales promotion and fashion, women with less education perceived economy more than did the others. Upper class women showed more concern for intrinsic trait such as quality and color of cosmetics than did lower class. Social stratification, age, self-monitoring, and education had a direct effect on the degree of cosmetics purchase. Self-monitoring and education had a direct effect on the degree of cosmetics use. Age, education, social stratification, and face satisfaction had an indirect effect on the degree of cosmetics purchase and use. The causal relationship of self-monitoring on the use of coloring cosmetics was stronger than the connection between self-monitoring and total cosmetics. The present findings provide that personal trait associated with self-monitoring of women is important variable in understanding of the purchasing behavior and use of cosmetics.

• 복식문화연구
• /
• 제18권2호
• /
• pp.322-336
• /
• 2010

This study examines the appearance management attitude factor of male college students and groups them according to their characteristics. Then this research analyzes their interest in knitwear, buying behavior, and characteristics to see what kind of differences exist. The results of the research are as follows: First, after conducting a factor analysis to identify the appearance management attitude of male college students, 3 factors emerged(sought personality, pursued trends, and appearance interest). Second, as a result grouping the students according to their attitude. It is created 3 groups(fashionista group, personality group, and appearance interest group). Third, for the interest in knitwear, the fashionista group had the highest interest in knitwear, with a preferred brand when purchasing. Fourth, the fashionista group that values personality and latest trends was more likely to purchase knitwear than the personality group or the appearance interest group. Finally, the majority preferred solid colors. Over 50% of the students preferred knits without any patterns. Also, the most preferred 100% cotton. As this survey was only surveyed in Seoul and Gyounggi areas. The next research requires to be surveyed in a more comprehensive area. Additionally, male college students must more effectively be segmented and surveyed to get accurate results.

• 디지털산업정보학회논문지
• /
• 제15권4호
• /
• pp.173-187
• /
• 2019

Based on the theory of planning behavior, the purpose of this study was to validate the path to consumers organic bakery product purchasing process, and moderating effect of price sensitivity. The improvement of national income and changes in diet due to economic growth began to increase consumption of organic and eco-friendly farm products, and thus products using organic materials began to be released in bakeries. Thus, it was necessary to understand consumer awareness and purchasing processes for organic bakery products. Specifically, the study examined the structural relations among purchase reasons, purchase motives, and purchase behavioral intention of organic bakery products. A survey was conducted in May 2019 from adults who had experience purchasing organic bakery products in Seoul metropolitan area, and 327 responses were used for data analysis. The findings of the study showed that consumers' interests in health, food safety, and environment had positive effects on their attitudes, subjective norm, and perceived behavioral control toward organic bakery products, while their interests in organic products did not have an effect on perceived behavioral control. There were significant differences in the purchasing process of organic bakery products according to their price sensitivity. The study suggests that the correct delivery of information on organic ingredients and the price policies available to many consumers will contribute to the revitalization of organic bakery products.

• 한국콘텐츠학회논문지
• /
• 제10권12호
• /
• pp.434-444
• /
• 2010

호텔은 고객과의 장기적인 관계를 지속하기 위해서는 무엇보다 고객에게 신뢰와 만족을 제공하여 충성 고객이 될 수 있도록 하는 것이다. 본 연구에서는 리조트 호텔을 이용하는 고객이 호텔 종사원에 대한 대인신뢰가 고객충성도 및 재구매 의도에 어떠한 영향을 미치는 지를 고찰하고자 제주도에 소재한 리조트 호텔 이용고객을 대상으로 연구를 실시한 결과 리조트 호텔 이용 고객이 호텔에 근무하고 있는 종사원에 대해 느끼는 능력, 유사성이 고객충성도와 재구매의도에 정(+)의 영향을 미치는 것으로 나타났다. 이는 리조트 호텔을 이용하는 고객들은 리조트 호텔을 방문할 때 종사원들의 능력과 유사성이 고객으로 하여금 반복적인 구매행동의 원인인 고객충성도와 미래에도 반복적으로 이용할 가능성이 높은 재구매의도에 있어서 직접적인 영향을 미치는 중요변수임을 확인할 수 있었다. 이와는 반대로 호텔종사원의 일관성은 리조트 호텔을 이용하는 고객에게는 부(-)의 영향을 미치는 것으로 나타났으며 이는 휴양지에서 새로운 흥미와 관심을 갖고자 하는 리조트 호텔의 고객성향을 비추어 볼때 고객충성도와 고객의 재구매의도에 부정적인 영향을 일으키는 원인이 됨을 알 수 있었다.

• 산경연구논집
• /
• 제9권11호
• /
• pp.25-38
• /
• 2018

Purpose - This study aimed to identify the sub-dimensions of fashion social media quality (information quality, social quality, service quality, system quality) and investigate how they affect purchase intention through fashion information use behavior (information acceptance, information diffusion). Research design, data, and methodology - Data collection was carried out twice for systematic verification of the research model. In the first data collection, the reliability and validity of research variables were verified through 238 respondents and questionnaires were revised and supplemented based on their responses. In March 2018, the final survey was conducted from 755 respondents the age of 20 to 49. Using SPSS 23.0, descriptive statistics, exploratory factor analysis, correlation analysis were performed. In order to test hypotheses, structural equational modeling technique was employed using AMOS 23.0. Results - First of all, fashion Social media quality consists of four factors including information quality, social quality, service quality and system quality. Second, fashion Social media information quality, social quality, and system quality were shown to have a positive(+) effect on information acceptance behavior, and social quality, service quality and system quality were shown to have a positive(+) effect on information diffusion behavior. It was also determined that the acceptance and diffusion behaviors of fashion information through fashion Social media had positive(+) influence on purchase intention. Conclusions - This study holds academic significance in its identification of the components of fashion Social media quality and for conducting an empirical analysis on the causal relationship between fashion information acceptance and diffusion behaviors, and purchase intention. The results of this study indicate that fashion involvement is the key factors in determining the quality of Social media, the acceptance of information through Social media, and, by extension, the purchase of fashion products. Practitioners in the fashion industry may use the findings of this study in order to build more effective Social media strategy.