• Title/Summary/Keyword: 교육수요자 만족도조사

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Investigation on Methods to Improve the Reliability of Education Satisfaction Surveys: Focused on the S University Case (교육수요자 만족도조사의 신뢰성 제고방안 탐색: S대학교 사례를 중심으로)

  • Ahn, Su-Hyun;Lee, Sang-Jun
    • Journal of Digital Convergence
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    • v.15 no.12
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    • pp.71-77
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    • 2017
  • In order for the consumers of education and university to be mutually communicating well, satisfaction surveys with a correct system are essential. This study points out the causes for insincere responses found in the process of education satisfaction surveys while discussing possible methods to elicit sincere responses from the students. As a result of analyzing S University, it was observed that enforced online evaluation methods did have a high response rate but also monotonously insincere responses showed to have a high ration among them. A second study was carried out in order to improve the research method after confirming the reliability of the research. Study results sowed that through a representative sample survey, monotonous response patterns decreased and the data distribution satisfied normal distribution. Moreover, a focus group interview was carried out in order to understand the root causes and possible solutions to the problem. Lastly, this study revealed the need of diversified attempts and research in order to secure reliability in education satisfaction surveys while proposing methods of improvement.

Evolution and Application of University Customer Satisfaction Index (대학교육수요자만족도지수(UCSI) 개발 및 적용)

  • Jung, Bok-Ju;Lee, Sang-Chul;Im, Kwang Hyuk
    • The Journal of the Korea Contents Association
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    • v.18 no.11
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    • pp.406-415
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    • 2018
  • Educational satisfaction is an important indicator of the educational field but the existing customer satisfaction index mainly focused on partial area because measurements could not reflect the alteration of university environment. The purpose of this research is to develop a new UCSI for university to improve the quality of university education. This research demonstrates validity and reliability of UCSI. This research uses the second-order confirmatory factor analysis. The results indicate that the reliability and validity of UCSI is verified. Education condition, education course, university development and student support are clarified to be appropriate components of the satisfaction survey. This research develops UCSI and applies it in a university. University managers can be used to measure the satisfaction level of university education and to improve the quality of university education.

Learner's Satisfaction Survey and Analysis in the University Cyber Education (대학 사이버 교육에서 학습자의 만족도 조사 및 분석)

  • Kim, Chang-Su;Jung, Hoe-Kyung
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2010.05a
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    • pp.405-408
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    • 2010
  • Cyber education community in the digital age is going on across all areas of knowledge accumulation rate of acceleration of the demand for retraining and lifelong learning can effectively accommodate. Therefore, new teaching methods in the future as consumer-driven 21st century is expected to settle into the main education system. However, to properly interact with people due to lack of feedback delay, reading and writing intensive courses is detrimental to the environment caused by a particular student, and Computer skills are based on computer-related technology to disadvantage poor students, and many have problems. In this paper, recent university education and cyber education requires a paradigm shift is required in an environment that factors affecting students' satisfaction were evaluated, and Improvement of cyber education will be studied.

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Learner's Satisfaction Survey and Analysis in the University Cyber Education (대학 사이버 교육에서 학습자의 만족도 조사 및 분석)

  • Kim, Chang-Su;Jung, Hoe-Kyung
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.14 no.6
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    • pp.1476-1481
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    • 2010
  • Cyber education community in the digital era is going on across all areas of knowledge accumulation rate of acceleration of the demand for retraining and lifelong learning can effectively accommodate. Therefore, new teaching methods in the future as consumer-driven 21st century is expected to settle into the main education system. However, to properly interact with people due to lack of feedback delay, reading and writing intensive courses is detrimental to the environment caused by a particular student, and Computer skills are based on computer-related technology to disadvantage poor students, and many have problems. In this paper, recent university education and cyber education requires a paradigm shift is required in an environment that factors affecting students' satisfaction were evaluated, and Improvement of cyber education will be studied.

A sample survey design for service satisfaction evaluation of regional education offices (지역교육청 수요자 만족도조사를 위한 표본설계에 관한 연구)

  • Heo, Sun-Yeong;Chang, Duk-Joon
    • Journal of the Korean Data and Information Science Society
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    • v.21 no.4
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    • pp.669-679
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    • 2010
  • A sample survey design is suggested for the service satisfaction evaluation of regional education offices based on the sample size of 2009 Gyeongnam regional education offices's customer satisfaction survey. The sample design is developed to fit the goal of evaluation of individual regional offices and allocate at least the minimum sample size to each city or county in Gyeongnam to achieve the goal of the survey. The population is stratified according to the regions and the types of schools, and the sample of schools is selected with proportional to the size of classes within each stratum. Finally, each sample student is selected according to two-stage cluster sampling within each sample school. Weighting averages, weighting totals and so on can be evaluated for analysis purposes. Their variance estimates can be evaluated using re-sampling methods like BBR, Jackknife, linearization-substitution methods, which are generally used for the data from a complex sample.

A Study on the Development of Industrial Field Technical Education Programs Integrating Robotics and Artificial Intelligence

  • Yong-Kwan Kwon
    • Journal of the Korea Society of Computer and Information
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    • v.29 no.8
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    • pp.209-221
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    • 2024
  • The purpose of this study is to develop technical education programs that integrate robotics and artificial intelligence for employees in the robotics industry. To achieve this, the current status of robotics education programs for employees at domestic robotics institutions was investigated, and a demand survey on integrated robotics and AI education was conducted for domestic robotics companies. Based on the results of the demand survey, a robotics and AI integration education program was developed, and the contents of the designed curriculum and the survey results were presented. The developed education program was applied to the actual industry, and through evaluations of participant satisfaction and learning effectiveness, it was confirmed that the program can be effectively utilized in the industry. Suggestions for further research were also made.

Developing a 'Pre-Training Program' to Support Pre-Librarians' Library Practicum: Pre-Librarians' Needs and Satisfaction Assessment Before and After Running a Mock Pre-Training Program (예비사서들의 도서관실습 지원을 위한 '사전교육 프로그램' 개발을 위한 기초연구 - 프로그램 모의실행에 대한 요구조사 및 만족도 분석을 중심으로 -)

  • Kwon, Sun Young;Koo, Joung Hwa
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.29 no.1
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    • pp.253-275
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    • 2018
  • The research aims to develop a training program for prospective librarians in order to help them better prepared for library practicum. To achieve the purpose of the research, the research analyzes pre-librarians' expectation and needs of the pre-training program and designs a mock pre-training program for practicing library practicum effectively and efficiently. After running the mock pre-training program to library practicum participants in the department of Library and Information Science at H University, their satisfaction and feedback of the mock program are also assessed. On the basis of the findings from implementing the mock pre-training program, the research proposes the final contents of a pre-training program for preparing library practicum and the detailed methods for implementing the proposed pre-training program.

Management Revitalization of Hapki-do Gymnasium Based on Customer (수요자 중심의 합기도장 경영활성화 연구)

  • Choi, Bang-Ho
    • Journal of the Speleological Society of Korea
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    • no.92
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    • pp.31-40
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    • 2009
  • The purpose of this study was to revitalize management of Hapki-do gymnasium based on customer. The Subjects of this study were 264 persons who have trained Hapki-do. Also, subjects were chosen by convenience sampling method. Data were analized with SPSS 12.0 version for frequency and crosstab analysis. Following is the analysis result. First of all, it is necessary repairing facilities and operating systematic education program. Secondly, it is necessary a discriminatory education program. Further study on demand features of Hapkido gymnasiums will contribute to expand and to strengthen the base of Hapkido development. This will aid Hapkido to gain dominant position in the competition of martial arts and sports industry.

Satisfaction of Industry Research for the College (전문대학에 대한 산업체 만족도)

  • Hong, Young-Ho;Park, Jin-Hong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.9
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    • pp.3967-3974
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    • 2011
  • In this study, the college's curriculum and industry satisfaction with graduates were investigated. As a result, the college education of the consumer's feedback to an education as the basis for the survey was conducted. To this end, a survey of industry conducted and analyzed a result. Questions of the survey are as follows: Foundation for industrial research, the recruitment of new employees, research on skills, basic research on curriculum, and skills related to satisfaction surveys were conducted. According to survey results the average period of employment in manufacturing. Research and development, and public officials, and management in the area has served more than three years. Distribution and service the tourism sector, mainly two years. The major practical difficulty in working theory of scarcity and insufficient foreign language skills, and inter personal relationship. Working in a variety of school curriculum and an emphasis on training relevant and practical by developing a training curriculum and the majors, colleges will improve for the satisfaction.

The Impact of Satisfaction with Major Curriculum on Acquisition of Certification and Employment for College students with Major in Healthcare (대학생들의 전공 교육과정의 만족도가 자격증 취득 및 취업에 미치는 영향)

  • Seo, Hwa Jeong;Park, Ha Jeong
    • Korea Journal of Hospital Management
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    • v.22 no.1
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    • pp.51-60
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    • 2017
  • 목적: 보건의료 관리 분야의 진로는 급변하는 사회적 요구와 시대적 흐름에 발맞추어 다양한 형태로 변화하여 왔다. 본 연구에서는 학습 수요자 측면으로 교과과정에 대한 만족도와 보건의료 계열 취업에 영향을 미치는 요인을 분석하여 보건의료 계열 학과 학생들의 취업률을 향상시킬 수 있는 방안을 도출하고자 한다. 방법: 경기도 성남시 소재 보건의료 계열 학과 163명을 대상으로 2013년 5월 6일부터 5월 9일까지 설문조사를 거쳐 분석을 실시하였다. 결과: 성별에 따른 교육과정의 만족도는 통계적으로 유의하지 않았으나, 고학년으로 올라갈수록 교육과정에 대한 만족도가 낮은 것으로 분석되었다. 성별과 학년에 따라 자격증 취득 계획 여부는 통계적으로 유의한 차이를 보였다. 즉, 성별이 여학생이고 학년이 낮을수록 전공관련 자격증 취득 계획이 높았다. 전공관련 자격증 취득에 영향을 미치는 요인으로는 '성별', '학년(학번)', '보건의료계열 분야로의 취업 여부'가 유의하게 영향을 미치는 것으로 나타났다. 보건의료계열 취업 여부에 영향을 미치는 요인으로는 '교육과정 만족도', '전공관련 자격증 취득 계획'이 통계학적으로 유의하게 영향을 미치는 것으로 분석되었다. 결론: 보건의료관련 학과 학생들의 동일계열 취업률을 향상시키기 위해서는 전공관련 자격증 취득에 직접 간접적으로 영향을 미치는 학생들의 요구를 파악하여 교육과정에 반영하는 것이 중요할 것이다.