• Title/Summary/Keyword: 관계노력

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Influence Factors of Use Intention of Chatbot by Applying Components of Experience-based Communication and Context-based Communication (체험 기반 커뮤니케이션 및 상황 기반 커뮤니케이션 구성요소를 적용한 챗봇 이용의도 영향요인)

  • Park, You-Young
    • Journal of Korea Entertainment Industry Association
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    • v.14 no.3
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    • pp.149-162
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    • 2020
  • This paper applied components of experience-based communication in terms of experience theory of Burnd H. Schmitt and context-based communication in the messenger platform environment through the scenario-based survey method, in order to study the influence of individual experiences, shared experiences, ubiquitous connectivity, and contextual usefulness on the perceived value and use intention of chatbot. Through this, the study is to provide companies in various service industries with practical approaches to further promote the use of chatbot. The implications of this study are as follows. First, as most chatbots still do not exceed the human planning level of designing them, it is necessary to consider how to design individual experience elements functionally according to the customer's intention to speak when developing the chatbot. Second, the chatbot should be designed not only from the perspective of completing specific tasks at any real time in anywhere, but also from the overall perspective of enhancing the quality of interaction, including the situation to which the customer belongs. Third, since the chatbot is likely to be anthropomorphized by users, it is important to be cautious about determining the chatbot's 'persona' and 'tone and manner' when developing the chatbot. Customer satisfaction is the most important criterion for the success of chatbot development. In other words, the quality of planning and data rather than the quality of artificial intelligence algorithms determines the utilization of chatbot. This is why companies are trying to make interactions with chatbot as close as possible to human interactions.

Recidivism prediction of sex offender risk assessment tools: STATIC-99 and HAGSOR-Dynamic (교정시설내 성범죄자 재범위험성 평가도구의 재범 예측: STATIC-99와 HAGSOR-동적요인을 중심으로)

  • Yoon, Jeongsook
    • Korean Journal of Forensic Psychology
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    • v.13 no.2
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    • pp.99-119
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    • 2022
  • Research on sex offense has shown that sex offenders are very heterogeneous. Sex offenders are heterogeneous in their probability of risk of recidivism. Some sex offenders are known to be much higher in their tendencies to reactivate than others. The study examined the predictive and explanatory power of static and dynamic risk factors in STATIC-99 and HAGSOR-Dynamic which have been used in Korean correctional facilities since 2014. STATIC-99 and HAGSOR-Dynamic showed moderate predictive accuracy for all crimes(AUC = .737, AUC = .597, respectively, ps < .001). However, when examining sex crime alone, only STATIC-99 predicted recidivism significantly(AUC = .743, p < .001). The incremental predictive power of HAGSOR-Dynamic was confirmed; the explanatory power of Model 2 comprising both static and dynamic risk factors were significant beyond Model 1 comprising only static factors(∆χ2= 12.721, p < .001), but this tendency was only applied to the model of all crimes. These findings were discussed with implications of practicing the sex offender assessment and treatment.

Factory Workers' Perception for Applying Smart Factory in Developing Country - Focusing on the survey results of the Indonesian garment manufacturing factory - (개발도상국 공장 근무자의 스마트팩토리 적용에 대한 인식 - 인도네시아 의류생산 공장 설문조사 결과를 중심으로 -)

  • Jung, Woo-Kyun;Lee, Jae-Won;Park, Yong-Chul;Ahn, Sung-Hoon
    • Journal of Appropriate Technology
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    • v.6 no.1
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    • pp.56-64
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    • 2020
  • Recently, major manufacturers are focusing their efforts on securing global competitiveness through smart factory, but developing countries have many difficulties in applying smart factory due to financial and technical conditions. This study is a preliminary study on the development of an ICT-based power monitoring system applicable to developing countries. The questionnaire surveyed and analyzed workers' perceptions of smart factory in a garment manufacturing factory in developing countries, Indonesia. Before and after the installation of the power monitoring system, the survey was conducted for 126 local managers and workers, and the correlation was analyzed using SPSS. As a result of analysis, factory workers in developing countries such as Indonesia are also positively aware of the necessity of introducing smart factory technology, and it is expected that the introduction of these technologies will affect job satisfaction and improve the factory environment. In addition, the result of the survey conducted after the installation of the power monitoring system increased the job satisfaction score by 5.5% compared to before the installation, and the scores on the perception of the necessity of the power monitoring system and the positive effect of the application of the system on the factory environment were increased 13% and 5.9%, respectively. It was also confirmed that managers rather than workers and female rather than male showed positive perception for the introduction of smart factory technology. The result of this study is expected to be an important reference in the direction of development of appropriate smart factory technology applicable to developing countries and the introduction of smart factory by manufacturers operating factories in developing countries.

Influence of Discrimination Experience in Daily Life and Social Isolation on Depression of Older Adults (노인의 일상생활에서의 차별 경험과 사회적 고립이 우울에 미치는 영향)

  • Ko, Young;Kwak, Chanyeong
    • Journal of Convergence for Information Technology
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    • v.11 no.8
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    • pp.42-52
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    • 2021
  • This study was conducted to identify the influence of the discrimination experienced in daily life and social isolation on depression among older adults living in the community. This study was a secondary analysis of the data of 2017 Living Profiles of Older Adults Survey. The participants was a representative sample among the older adults 65 years and older. Data from 10,041 older adults were analyzed for this study. Hierarchical logistic regression analyses were used. When the discrimination experiences was added in model 1, the likelihood of being depressed was 1.95(1.60-2.36) times higher for those who experienced discrimination comparing with those who didn't experienced discrimination. When the social isolation was added in model 2, the likelihood of being depressed was 1.89(1.55-2.30) times higher in those who experienced discrimination. In addition, as the number of close friends, neighbors, and acquaintances decreased by one, the likelihood of being depressed increased by 1.14 times. Those who were isolated from family, friends, neighbors and acquaintances were 3.90 times more likely to be depressed. Therefore, social efforts are needed to reduce the experience of discrimination. Maintaining a social network or creating a new network will contribute to lowering the level of depression in older adults who have experienced discrimination.

Study on Economic and Financial Education for the North Koreans after Unification: from the Perspective of Behavioral Economics (통일 후 북한 주민 대상 경제금융 교육에 관한 연구: 행태경제학 관점을 중심으로)

  • Son, Jeong-Kook;Kim, Young-Min
    • The Journal of the Convergence on Culture Technology
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    • v.7 no.2
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    • pp.239-246
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    • 2021
  • Unification means the change of the economic system from 'Planned Economy' of the North Korea to 'Market Economy' of the South Korea. Therefore, it may cause confusions and difficulties for North Koreans who have been under planned economy for ages. So, we need to take the perspective of behavioral economics for the effective education. First of all, it is about overall finance, which contains the record of financial transactions, effect of inflation, investors' bounded rationality, and choice difficulty of financial products. Second, it is about borrowings, which includes the credit management, interest rate of difference among financial institutions. Third, it is about investment on financial products, which includes the effect of cost on returns, difference between compound interest and simple interest, trade-off between expected return and risk, market and non-market risks, the importance of diversification, and passive & aggressive investments.

A Study on Corporate Practices of Sustainable Corporate Citizenship Activities with Culture (문화를 통한 지속가능한 기업시민 실천을 위한 연구)

  • Son, Ye Ryeong
    • Korean Association of Arts Management
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    • no.56
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    • pp.119-144
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    • 2020
  • Not only the government, but private corporations have contributed a lot to growth and development of culture. Corporations have mainly made charitable, dispensational Macenat activities which are separate from their business activities. Such an one-sided and charitable method of supporting culture cannot last long - Part of the reason why the number of corporations supporting culture is decreasing lies in it. In order to have sustainable partnership with culture, first, corporations should figure out needs of the other party. Second, the activities of corporations to support culture should be corporate citizenship activities which are linked to their business activities. In particular, the existing concepts of CSR and CSV have some limits. CSR separates business activities of corporations and their social contribution activities, and CSV mainly assumes corporate social activities helpful to their business activities. But, the concept of corporate citizenship suggested in this study assumes corporate activities where corporations do their best not only in their business activities, but in solution of social problems. Accordingly, searching for the ways to practice corporate citizenship, this study analyzed global agendas of UN, UNESCO, and UCLG which suggest sustainable development with culture and corporate citizenship activities related with culture among corporations in Korea and other countries. The findings and hints of the analysis are as follows. First, corporate citizenship activities can contribute to building of unique images of corporations and improvement of brand identities. Second, such activities can help corporations to be born again as life style companies by using local cultures and their attractiveness. Third, corporations should have partnership with cultural associations creating shared values and provide them with continuous and stable support. And, cultural associations should try to grow with corporations through efforts to develop attractive contents and programs harmonious with management purposes of corporations.

New Roles and Identity of Literary Writers from the Perspective of Cultural Intermediary (문화매개자 개념으로 바라본 문학 작가의 새로운 역할과 정체성)

  • Shim, Bo-Seon
    • Korean Association of Arts Management
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    • no.58
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    • pp.49-88
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    • 2021
  • Contemporary literary writers engage in multiple jobs and activities in the changing industrial and institutional environments to manage careers and produce literary value. The notion of art entrepreneurship envisages writers as the actors pursuing optimal rewards at both literary and economic levels by applying creative knowledge and skills to the management of career. In contrast, the notion of creative labor argues that writers go through career insecurity as they pursue self-fulfillment through work. This paper critically reviews two notions and suggests the notion of cultural intermediaries to better understand their production of literary value within the variety of relational contexts where they are situated. This paper analyzes the structures and characteristics of a wide range of intermediary practices by literary writers. Based on the analysis, I argue that the autonomy of literary value the writers construct and their status of entrepreneur-labourer are contingent upon the relational contexts within which they practice the intermediary work. I also suggest that literary writers by utilizing a variety of tactics cope with the changes that shape the autonomy of literature and invent new roles and identities as cultural intermediaries. Furthermore, literary writers develop not only self-management skills to adapt to the changing environments but also the collective capacity to cope with the constraints derived from the structural change of literary production and circulation. Finally, I argue that the art management discipline can reflect upon and support the creative endeavors of literary writers by embracing the critical understanding of structural changes suggested by the disciplines of humanities and social sciences.

Exploratory Research on the Success Factors of YouTube Music Cover Channel Based on the Post Acceptance Model(PAM) and Flow Theory (후기기술수용모형(PAM)과 플로우(Flow)이론을 기반으로 한 유튜브 커버음악 채널의 성공 요인에 대한 탐색적 연구)

  • Lee, Jin-Hyung;Chae, Myung-Sin;Jang, Jun-Geun
    • Journal of Korea Entertainment Industry Association
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    • v.14 no.6
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    • pp.91-107
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    • 2020
  • The purpose of this study is to explore quantitatively the success factors of YouTube's music cover channel. Along the process, constructing and testing the measurement for music cover channel's characteristics. The research constructed the measurement items based on results of qualitative studies. To perform the purposes the study suggest a research model which integrated the Post Acceptance Model with five music cover channel's characteristics based on the recent case studies. The five characteristics were contents, video, creator, interactivity, and publicity. The characteristics were integrated with Post Acceptance Model. After testing reliability and validity the research model was revised then, the research hypothesis was tested. The research results show: first, it was found that the content characteristics did not meet the expected value of users. Second, among the five factors of channel characteristics presented in creator's characteristics have the largest effect on user's value perception Third, in the factor analysis process, the content factor and the video were loaded on the same factor thus integrated as one factor. Fourth, satisfaction and intention for continual usage were also loaded on the same factor thus integrated as one factor. The research results suggest that music cover channel operators need to enhance the creator's attraction, communication with user, and publicity in various ways.

A Study on the Occupation Performance of the Leader of Fitness Club by Emotional Labor (피트니스 클럽 지도자의 감정노동에 의한 직업성과에 관한 연구)

  • Yoon, Jae-Soon
    • Journal of Korea Entertainment Industry Association
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    • v.14 no.8
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    • pp.381-390
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    • 2020
  • This purpose of study was to influence of fitness club leader's emotional labor on job involvement and occupation performance. This study aims at providing fundamental data and information on fitness club leader's emotional labor. The survey was done through 250 copies and excluding 23 copies ran an analysis on the remaining 227(90.8%) copies. After question investigating the data which is collected used IBM SPSS statistics 21 and IBM AMOS 21 program, frequency analysis, Exploratory factor analysis and confirmatory factor analysis, convergent validity, discriminant validity, Cronbach's α, correlation analysis, path analysis through Structural Equation Model(SEM). The result of this study were as follows. First, fitness club leader's emotional labor showed (-) effects on job involvement. Second, fitness club leader's emotional labor showed (-) effect on occupation performance. Third, job involvement showed (+) effects on occupation performance. Fitness instructors have severe emotional labor. Therefore fitness instructors manage their emotional labor. This can increase job commitment and job performance. For teeth manager need to increase support options from fitness instructors.

National Oral Health Screening for Infants and Children: A Survey on its Perception, Requirements and Accuracy of Parents and Dentists (영유아 구강검진에 대한 부모와 치과의사의 인식과 요구도 및 정확도 조사)

  • Nayoung, Kim;Ik-Hwan, Kim;Je Seon, Song;Jaeho, Lee;Chung-Min, Kang
    • Journal of the korean academy of Pediatric Dentistry
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    • v.49 no.2
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    • pp.217-227
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    • 2022
  • This study aimed to investigate parents' and dentists' perceptions of the national oral health screening for infants and children (OHS), and evaluate the dentists' accuracy of analyzing the results of OHS. A questionnaire survey was conducted, face-to-face or online, for 90 parents of children who received OHS in the Department of Pediatric Dentistry at Yonsei University Dental Hospital and 100 dentists working at local clinic or university dental hospital from May to October 2021. Most parents and dentists were aware of the importance of OHS, and approximately 96.7% of parents were satisfied with OHS. The requirements of parents and dentists about OHS were different. The reasons for having difficulties in explaining parents after OHS and the opinions on appropriate period and number of OHS were disagreed between pediatric dentists and general dentists. Regardless of dentists' major, work experience, elapsed period after taking online education program, the accuracy of the examination result was low. In this study, various opinions of parents and dentists on OHS were collected. Efforts should be made to enhance the oral health of infants and children by considering the requirements of parents and dentists and improving the accuracy of examination results.