• Title/Summary/Keyword: 과업 성과

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Video Ethnography를 위한 컴퓨터 지원 분석 도구개발에 관한 연구

  • 이지현;이건표
    • Proceedings of the ESK Conference
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    • 1998.04a
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    • pp.65-69
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    • 1998
  • 기존에 사용자 인터페이스 디자인 개발시 다양한 사용자 니즈들이 수집되고 이러한 정보들의 효과적 활용을 위하여 여러 가지 분석방법들이 활용, 개발되고 있다. 그중 Video Ethnography는 특정 시스템 상에서 나타나는 사용자의 행동을 중심으로 한 환경내의 변화를 비디오를 이용해 저장하고 저장된 상황 의 변화요인을 해석 체계에 의거해 분석하는 기법이다. 이는 기존의 다른 방법에 비해 사용자의 자연스 러운 작업의 수행을 분석하는 데 초점을 맞추고 있기 때문에 실험실에서 행해지는 계획된 실험에서 얻 을 수 없는 시스템에 관한 발견점을 찾아낼 수 있다는 장점이 있다. 하지만 현재 Video Ethnography를 수행하는 과정에서 수집된 사용성 정보들이 총체적인 관점에서 체계적으로 관리, 분석되지 못하고 있고, 관리 시스템의 부재로 인하여 비디오 데이터를 분석, 관리하는데 필요이상의 시간과 노력이 필요한 실정 이다. 본 연구에서는 이러한 어려움을 해결하고자 Video Ethnography를 통해 얻어진 사용자 니즈를 체 계적으로 수집,해석, 관리하는 효과적인 도구의 개발에 중점을 두었다. 특정한 사용상황에 맞추어 수집 된 다양한 형태의 사용자 니즈들은 먼저 컴푸터를 통해 입력되고 입력된 데이터는 과업의 목적, 주변상황, 시스템과 사용자와의 상호작용 등 다양한 변수에 의해 분석된다. 이러한 분석의 과정을 통해특정 시스템 에 대한 사용자의 니즈가 도출되고 새로운 디자인 해결안이 제시될 수 있는 것이다. 이러한 일련의 과정 은 사용자 니즈 데이터베이스로 구축되며 추후 제품 개발의 근거로서 활용될 수 있다. 앞으로 다양한 사 용환경에 대한 사용자 니즈 데이터베이스가 확충되면 각 사용상황하의 사용성 문제 해결안뿐만 아니라 서로 관련이 있는 사용상황간의 연계 연구를 통해 좀 더 광범위한 개념의 제품 개발도 가능해 질 수 있을 것이다.와 만족도와의 관계 및 이상형에 대해 구체적으로 파악할 필요가 있다. 또한, 신체에 대한 이상형은 시대의 여러 여건에 따라서 변화할 수 있으므로 의복 착용자가 의복을 통해서 표현하고자 하는 이상형의 시대적 변화를 살펴볼 필요가 있다. 따라서 본 연구에서는 신체에 대한 인식도 및 만족도, 이상형에 대한 설문지 조사와 신체측정을 통하여 신체 크기에대한 만족도를 객관적인 척도로 고찰하고, 이상형과 실제 체형에 관하여 고찰하고자 한다. 도한, 1992년도 자료와의 비교를 통하여 시대에 따른 신체만족도와 이상형의 변화를 파악하고자 한다. 이를 기초로 한 의복원형 제작 및 의복 디자인에 대한 연구를 통해 의복의 맞음새가 좋을뿐만 아니라 의복착용자들 에게 심리적 만족을 줄 수 있는 의복 제작에 도움이 될 수 있을 것이다.적입지로 분석되었다.등 다양한 모형들을 고려해 본 뒤, 적절한 모형을 적용할 것이다. 가로망 설계 모형에서 신호제어를 고려하기 위해서는 주어진 가로망에 대한 통행 배정과정에서 고려되는 통행시간을 링크통행시간과 교차로 지체시간을 동시에 고려해야 하는데, 이러한 문제의 해결을 위해서 최근 활발히 논의되고 있는 교차로에서의 신호제어에 대응하는 통행배정 모형을 도입하여 고려하고자 한다. 이를 위해서 지금까지 연구되어온 Global Solution Approach와 Iterative Approach를 비교, 검토한 뒤 모형에 보다 알맞은 방법을 선택한다. 차량의 교차로 통행을 고려하는 performance function의 경우 비신호 교차로와 신호교차로에 대한 적절한 비교가 현재로서는 고려되고 있지 못하기 때문에, 구성되는 가로망의 경우 신호교차로들로만 구성되며, 부득이한 경우 입체교차의 형태로 구성되는 것으로 가정한다. 실제 가로망의 경우, 교통향이 많은 도시부의 경우 주가로망은 대부분 신호교차로와 입체교차로 구성되기 때문에

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A Comparative Study on the Structural Interactions Among Customer Satisfaction, Trust, Loyalty Based on Types of Internet Shopping Mall (인터넷 쇼핑몰의 유형에 따른 고객만족, 고객신뢰, 고객애호도의 구조적 관계에 관한 비교연구)

  • Jang, Hyeong-Yu
    • Journal of Global Scholars of Marketing Science
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    • v.17 no.1
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    • pp.23-49
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    • 2007
  • The purpose of this study is to investigate the relationships among customer satisfaction, trust, and loyalty and examine the differences and similarities between specialized and general merchandise internet shopping malls concerning the relationships of these key success factors. The structural model is tested with each of the sub-samples(i.e., specialized and general merchandise shopping customers taken separately) and the data from entire data samples(i.e., specialized and general merchandise shopping customers pooled together). The same research model was used in analysing general merchandise, specialized, and integrated internet shopping mall to reveal and compare the casual path constructs. In the analysis of path coefficients composed of separated taken sample, all research hypothesis is accepted and the model's goodness of fit also shows all high. In the basis of the previous empirical test, multiple sample method was used. Properties of the causal paths, including standardized path coefficients, the significance of difference, latent correlations and variance explained for satisfaction, trust and loyalty in the hypothesized model, have similarities in general. This means that the proper structural management concerned with customer satisfaction, trust and loyalty is very crucial for the success of all kinds of internet shopping malls. Following the model test, I conduct a test of integrated model's path coefficients. Statistical results show that all the hypothesis concerned with internet shopping malls were accepted like the separated sample test. Click and mortar companies should clearly understand and articulate the key requirements of shopping mall satisfaction, trust and loyalty and encourage to establish linkage and interactive relationship among the research variables. In addition, internet marketers are required to customize the interaction considering and adapting the patterns of internet shopping malls. Other interesting results concerning the strategies in internet shopping malls strategy are also presented.

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A Study on the Role of Service Design in Creating Resident-driven Safe Community (주민주도형 안전 공동체 조성에 있어 서비스디자인의 역할 탐색)

  • Jeon, Young-Ok
    • Journal of Digital Convergence
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    • v.15 no.6
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    • pp.407-414
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    • 2017
  • With an increase in urban crimes in various forms, this study is intended to analyze the effectiveness of the service design that presented a new model resolving crime risks through differentiated thinking paradigm and problem approaches. The empirical case addressed in this study is 'the project to create resident-driven safe community in Duryu-dong, Dalseo-gu, Deagu though service design'. This project is evaluated as having prepared a prevention-oriented local safety system through a preemptive and resident-centered process. The project was promoted as a 'natural monitoring capacity building program' for residents to prevent local crimes, a 'social role expansion program' for local safety, and 'crime prevention environment design', which provides comprehensive solutions for residents' safety. Here, designers act as exerts in designing a task-based platform that can be driven by residents rather than a visual environment improver, and reorganizing the local ecosystem by expanding the opportunities for residents to interact. This case identifies the role of service design as binding the solidarity of local residents beyond the improvement of the crime environment and giving them the potential capacity to maintain a safe living space in relation to a safety issues of community.

The Determinants of Social Workers' Career Commitment and the Effects of Career Commitment on Job Attitude (사회복지사의 경력몰입 결정요인 및 직무태도에 미치는 효과)

  • Kang, Jong-Soo;Ryu, Ki-Hyung
    • Korean Journal of Social Welfare
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    • v.59 no.3
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    • pp.201-227
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    • 2007
  • This study is to investigate determinants of social workers' career commitment, compare the level of career commitment of social workeks by social work organization, and analyze the effects of career commitment on job attitudes. Social workers working for government agencies and community welfare centers and institutions in Busan city and Gyeongnam province were surveyed using structured questionnaires and 326 usable questionnaires were obtained. The questionnaires were analyzed for job, career, role, and organizational justice characteristics models and comprehensive model using SPSS/PC+.. The results are as follows; the level of social worker's career commitment was relatively high but the level of career commitment of social workers working for government agencies was slightly lower than that of social workers working for private agencies. According to the demographic characteristics, the level of career commitment of males was higher than that of famales. That of older workers was higher than that of younger worker, that of 2nd rank workers was higher than that of 1st rank workers. Task significance, task identity, feedback for the job done, career satisfaction, low role conflict, high distributive justice and interactive justice were related to higher level of career commitment while the skill variety was related to the lower level of career commitment. However, the main determinants differ according to the social work organization. Career commitment affected negatively on the career turnover intention while it affected positively on organizational commitment, organizational citizenship behavior, job involvement, and intrinsic job satisfaction. Therefore, different approaches and systematic measures are needed according to the organization.

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Bigdata Analysis Project Development Methodology (빅데이터 분석 프로젝트 수행 방법론)

  • Kim, Hyoungrae;Jeon, Do-hong;Jee, Sunghyun
    • Journal of the Korea Society of Computer and Information
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    • v.19 no.3
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    • pp.73-85
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    • 2014
  • As the importance of big data analysis increases to improve the competitiveness of a corporate, a unified big data project development methodology is required in order to study the problem of a corporate in a systematic way and evaluate the problem w.r.t. a business value after solving the problem. This paper propose Scientific Data Anslysis and Development methodology(SDAD) which are integrated methodology of software development and project management for easier application into a field project. SDAD consisits of 6 stages(problem definition stage, data preparation stage, model design stage, model development stage, result extraction stage, service development state), each stages has detailed processes(47) and productions(93). SDAD, furthermore, unified previous ISP, DW, SW development methodologies in terms of the data analysis and can easily interchange the productions with them. This paper, lastly, introduces a way to assign responsible persons for each process and provide communication procedures in RACI chart to improves the efficiency of the interaction among professionals from different subjects. SDAD is applied to a Bigdata project in Korea Employment Information Services institution and the result turned out to be acceptable when evaluated by the supervision.

An Effect of Organizational Culture of SMEs on Improving Competitive Advantage (중소기업의 조직문화가 경쟁우위 향상에 미치는 영향)

  • Lee, Mi Sook
    • Journal of Digital Convergence
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    • v.19 no.12
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    • pp.183-192
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    • 2021
  • Along with the changing times, organizational culture is also rapidly changing, and such organizational culture enables companies to secure discriminatory competitive advantage in the mid-to long-term perspective. This study aims to examine the impact of organizational culture on improving competitive advantage of enterprises by dividing organizational culture into three dimensions: development culture, rational culture, and consensus culture. To this end, a survey was conducted on small and medium-sized companies. As a whole, the rational culture, which is task-oriented and puts competition as a motivating factor, was more strongly prevalent than other organizational cultures, and in order of development culture, rational culture, and consensus culture, it affects the improvement of competitive advantage. This means that development culture and rational culture, which emphasize high-tech and productivity, are more important to improve the competitive advantage of small and medium-sized companies. In addition, the analysis of differences according to the size of employees showed that rational culture was important when the size of employees was small, but the larger the size of employees, the more important the development culture was to improve the competitive advantage of companies. Through this study, we were able to understand what organizational culture should be emphasized according to the size of small and medium enterprises.

Simulation and Analysis of Response Plans against Chemical and Biological Hazards (화학 생물 위험 대응 시뮬레이션 및 분석)

  • Han, Sangwoo;Seo, Jiyun;Shim, Woosup
    • Journal of the Korea Society for Simulation
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    • v.30 no.2
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    • pp.49-64
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    • 2021
  • M&S techniques are widely used as scientific means to systematically develop response plans to chemical and biological (CB) hazards. However, while the theoretical area of hazard dispersion modeling has achieved remarkable practical results, the operational analysis area to simulate CB hazard response plans is still in an early stage. This paper presents a model to simulate CB hazard response plans such as detection, protection, and decontamination. First, we present a possible way to display high-fidelity hazard dispersion in a combat simulation model, taking into account weather and terrain conditions. We then develop an improved vulnerability model of the combat simulation model, in order to simulate CB damage of combat simulation entities based on other casualty prediction techniques. In addition, we implement tactical behavior task models that simulate CB hazard response plans such as detection, reconnaissance, protection, and decontamination. Finally, we explore its feasibility by analyzing contamination detection effects by distributed CB detectors and decontamination effects according to the size of the {contaminated, decontamination} unit. We expect that the proposed model will be partially utilized in disaster prevention and simulation training area as well as analysis of combat effectiveness analysis of CB protection system and its operational concepts in the military area.

A Study on Effective Peacekeeping Activities of Korean Police in International Conflict Areas (국제 분쟁지역에서 한국경찰의 효과적인 평화유지활동에 관한 연구)

  • Park, Jong-Hyun
    • Convergence Security Journal
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    • v.20 no.4
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    • pp.227-236
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    • 2020
  • Peacekeeping operations (PKO), which were based mainly on military operations in the Cold War era, have become diverse in the post-Cold War era. The history of the PKO of Korean police began in 1994 as two policemen were deployed to Somalia for rebuilding law and order in this country, but the role of Korean police in PKO has been limited so far, compared to that of Korean military. At this point when global conflicts escalate does the UN urge its 193 member states to conduct diverse PKO. In particular, maintaining law and order as the primary duty of police is required strictly for law enforcement while the warring country is being rebuilt. In this regard, some member states such as US, China, and Germany have deployed police force in order to play its role in a direct or indirect manner. On the contrary, the extent of the contribution of Korean police in PKO is too insignificant to measure. To this end, here in the present study were analyzed first the trend of global conflicts and the circumstance of law and order in the conflict regions. Then the PKO of police from countries including Republic of Korea, US, China, and Germany were compared, and so was the chronological change of PKO. Last, a measure to expand the capacity of Korean police and for its active role in PKO was proposed.

A Methodology of AI Learning Model Construction for Intelligent Coastal Surveillance (해안 경계 지능화를 위한 AI학습 모델 구축 방안)

  • Han, Changhee;Kim, Jong-Hwan;Cha, Jinho;Lee, Jongkwan;Jung, Yunyoung;Park, Jinseon;Kim, Youngtaek;Kim, Youngchan;Ha, Jeeseung;Lee, Kanguk;Kim, Yoonsung;Bang, Sungwan
    • Journal of Internet Computing and Services
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    • v.23 no.1
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    • pp.77-86
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    • 2022
  • The Republic of Korea is a country in which coastal surveillance is an imperative national task as it is surrounded by seas on three sides under the confrontation between South and North Korea. However, due to Defense Reform 2.0, the number of R/D (Radar) operating personnel has decreased, and the period of service has also been shortened. Moreover, there is always a possibility that a human error will occur. This paper presents specific guidelines for developing an AI learning model for the intelligent coastal surveillance system. We present a three-step strategy to realize the guidelines. The first stage is a typical stage of building an AI learning model, including data collection, storage, filtering, purification, and data transformation. In the second stage, R/D signal analysis is first performed. Subsequently, AI learning model development for classifying real and false images, coastal area analysis, and vulnerable area/time analysis are performed. In the final stage, validation, visualization, and demonstration of the AI learning model are performed. Through this research, the first achievement of making the existing weapon system intelligent by applying the application of AI technology was achieved.

A Study on the Improvement for Bidet Product-Service Design for Seniors by PSS-based 4D Double Diamond Design Process Model (PSS 기반 4D 더블 다이아몬드 모델을 활용한 시니어를 위한 비데 제품-서비스디자인 개선방안 연구)

  • Seo, Hong-Seok
    • Science of Emotion and Sensibility
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    • v.25 no.1
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    • pp.29-40
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    • 2022
  • This study uses the bidet 4D double diamond design process model to propose an improvement for "senior-oriented bidet product service design" that reflects the characteristics and needs of seniors. This study was based on the product service system concept. To this end, qualitative research on seniors was conducted to derive user value factors, and, based on this, product service ideas were discovered, and a prototype reflecting the usefulness review of a working-level expert group was proposed. First, a "smart application service for user-customized function setting guide" was proposed. A bidet incorporating Internet of Things technology and a smart phone are linked to provide an app service that automatically interprets user characteristic information and information on bidet products to guide customized functions. Second, a control panel and remote control user interface to "user-oriented product service interface" was proposed. In consideration of the usability and cognitive ability of seniors, a simple and intuitive physical user interface such as a configuration centered on main functions, button arrangement according to task sequence, and a touch screen remote control was presented. Third, we proposed a "bidet care service linked with products and health/hygiene care" that provides a wide range of services such as user health and hygiene, cleanliness, entertainment, etc., in addition to regular bidet product service. This study proposed a product-based service design methodology that can improve user experience and relationship quality by discovering and improving the pain points and needs of users (seniors) in the process of using bidet products (before, during, and after use).