• Journal of the Korean Society for Library and Information Science
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• v.55 no.1
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• pp.521-540
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• 2021

This research categorizes the factors of digital capital accumulated both in personal and social level into digital access and digital competence, and empirically analyzes how the use of public libraries effects on the formation of digital capital. As a result, it was found that participation in public library programs, the use of information services, and the utilization of digital collections had positive effect on the formation and accumulation of digital capital at the personal and social level. In contrast, it was analyzed that the use of digital collections in public libraries did not significantly affect the creation of digital contents or reciprocal collaboration based on online networks. Therefore, in order for public libraries to fully support the formation of digital capital, they should not only provide knowledge and information which is a traditional role of public libraries, but also play a role as a digital-based cooperative system.

• Journal of Korean Library and Information Science Society
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• v.53 no.2
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• pp.215-239
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• 2022

All public libraries are local public goods and cultural infrastructures whose ideological pillars are publicly operated, free, and open to all. This identity is justified when the public library provides various knowledge information, various programs, and community space to local residents within the service area, and ultimately contributes to the cultural development of the nation and society. To this end, the country and local governments must expand the number of individuals that meet legal standards, deploy competent professionals, and provide facilities and spaces that are easy to access and use. However, if there is a gap in infrastructure and services between regional public libraries, it causes inequality in access and use of residents, which inevitably leads to information gap and cultural welfare gap. Therefore, this study was analyzed the relative gap using the location quotient, key infrastructure indicators and service indicators of public libraries of regional government in Korea and basic local government in the Chungnam region from the viewpoint that the balanced development and capacity building of public libraries must precede the establishment of a public library in Chungnam region as a life-friendly knowledge information service institution, culture enjoyment and lifelong learning space. Based on the results, a method to resolve the gap was suggested by dividing the elements of gaps in public libraries into accessibility, core infrastructure, and services, focusing on vulnerable cities and counties in the Chungnam region.

• Proceedings of the Korean Society for Quality Management Conference
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• 2010.04a
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• pp.102-112
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• 2010

소상공인지원센터'는 1999년 개설 이해 2010년 현재 61개 센터(분소 16개 포함)가 운영되고 상담수요도 증가하고 있으나, 동시에 비효율성의 문제도 증가하고 있지만 이에 대한연구는 전무한 상태이다. 이에 동 센타의 핵심역량인 '전문상담사'의 직무만족과 조직몰입에 영향을 미치는 요인을 규명하여, 효율성을 제고한 양질의 상담서비스를 제공함으로서 소상공인 및 예비창업자들의 창업이나 경영성과 향상에 기여함과 동시에, 공공서비스 품질향상 척도로서 활용되기를 기대하며 본 연구를 추진한다.

• Proceedings of the Korea Information Processing Society Conference
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• 2005.11a
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• pp.1287-1290
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• 2005

최근에 정부는 IT839 전략을 발표하여 IT산업의 새로운 서비스 도입과 신규 수요 창출에 역량을 집중하고 있으며, 신규 서비스로서 RFID/USN도입을 강력히 추진하고 있다. 이런 추세에 발맞추어 본 논문에서는 기존 passive RFID의 단점을 개선한 RFID/USN의 동향을 알아보고 USN활성화를 위한 범용 대국민 서비스, 공공 인프라서비스 등의 킬러서비스 드라이브 전략을 제시한다. 또한 이런 서비스들을 제공하기 위한 실용적인 USN구조를 설명한다. 현재 우리나라의 휴대폰 보유율은 3000만대를 넘어섰다. 이 모바일 휴대폰 각각은 훌륭한 USN단말기 역할이 가능하기에 모바일 휴대폰을 기반으로 하여 적은 투자로도 구축가능한 AnyTime, AnyWhere USN망을 제안한다.

• Journal of Korean Library and Information Science Society
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• v.47 no.4
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• pp.339-358
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• 2016

This study is to demonstrate that public libraries help community to become an active 'Community of Practice(CoP)'. In order to prove this hypothesis, 'Libraries Transforming Communities(LTC)' initiative of American Library Association is analyzed. Public libraries participating in LTC program solved problems of communities through making CoPs by librarians as a catalyst. People's recognition about public libraries is altered by the problem-solving practice. The followings are 4-level transforming relationship model of public library and community: Leadership Development for Librarian CoPs; Librarian CoPs for improving library services; Community CoPs with library for solving problems; Community as CoP.

• Information Systems Review
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• v.14 no.2
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• pp.117-140
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• 2012

It is hard, but important to evaluate and select a new service model for the public sector, accompanying unexpectable risk. The purpose of this study is to build and develop the evaluation framework of public projects and to present a project evaluation system which is more rational and methodical. The evaluation framework has been developed by calculating the evaluation criteria and weights resulted from an interview with an expert group and Analytic Hierarchy Process(AHP). Moreover, market-oriented characteristics, technology-oriented characteristics, service development capabilities and policy-oriented characteristics were predominantly chosen as the evaluation items. The re-evaluation of the app development support programs was conducted to check the feasibility as an evaluation system influencing the performance of firms. The result of an evaluation system proposed by this study showed better evaluation performance than previous ones, better predicting the actual business performance. Currently, though the policies of the public sectors and support programs focus on the outcome and performance management, the result of this study shows the importance of project selections. Also, implications of the study are discussed.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.28 no.1
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• pp.167-190
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• 2017

This study examined the relationship between the professionalism of children's librarians and the program operation in children's services. Based on the literature review, the librarians' expertise was divided into 6 areas, and the program operation was divided into planning and proceeding, and an e-mail questionnaire survey was conducted on 262 public librarians (response rate 58%). As a result of the survey, the children's program planning was correlated with all areas of professionalism of children librarians, and the program progress was related to the competence of the three areas including professional development. These results can be used as a basis for strengthening the professionalism of children's librarians and preparing ways to activate children's programs.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 2006.05a
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• pp.335-342
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• 2006

국내 병원들은 의료서비스 시장 개방을 눈앞에 두고 있다. 의료서비스의 시장 개방은 의료 공공성을 유지하면서 의료서비스의 질 향상을 기대할 수 있는 반면, 의료비의 상승과 의료의 양극화 우려를 동시에 내포하고 있다. 의료산업에서 가장 중요한 것은 물론 의료서비스의 품질이다. 그러나 이제 글로벌 경쟁에 대비해야 하는 국내 상황에서 다양한 경영전략이 필요한 때이다. 여기서는 급변하는 병원산업에서 향후 허용될 것으로 예상되는 의료기관의 다양한 광고전략 중에서 정보기술을 기반으로 하는 브랜드 커뮤니티에 관련하여 병원이 대비해야 할 활용전략을 제시한다. 여타 산업에서의 브랜드 커뮤니티 성공요인과 사례를 바탕으로 병원종사자 뿐만 아니라 의료서비스 이용자들을 위한 의료산업에서의 온라인 커뮤니티 구축에 초점을 두었으며, 본 연구에서 제시하는 병원의 브랜드 커뮤니티를 활성화하는 6가지 요소는 운영자의 역량, 프리미엄 가치의 제공, 독특한 컨셉, 보안과 확장성이 보장된 장, 오프라인 모임, 그리고 다양한 홍보루트이다.

• Proceedings of the Korean Society for Information Management Conference
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• 2013.08a
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• pp.197-201
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• 2013

서울시 120 다산콜센터는 서울시민의 민원문의 및 처리를 위해 도입된 전화 민원서비스이다. 공공 부분 정보제공 서비스 사업으로는 드물게 매우 활발하게 이용되고 그 역량을 인정받아 다수의 기관으로부터 벤치마킹(benchmarking)의 사례가 되어 왔다. 도서관계에서는 그동안 도서관 이용자의 정보 요구를 해결하기 위한 온라인 오프라인 참고정보서비스(Ask-a-librarian)를 시도하였으나 그 이용실적은 저조하였다. 이에 본 연구는 다산콜센터를 정보제공 서비스 측면에서 하나의 모범사례(Best Practice)로 판단하여 도서관계로 적용해 볼 수 있는 부분을 도출하여 제안해 보고자 한다.

• The Journal of Korean Institute for Practical Engineering Education
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• v.4 no.1
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• pp.146-155
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• 2012

This research was conducted as a part of research project entitled 'A Fact-finding Survey of Management of Vocational Training Institutes and the Development of Training Program Model for their CEO'. The purpose of this paper was to investigate developing strategies for vocational training institutes in three sector; public institute, private institute and private academy for life long education and to develop practical and professional programs based on competencies model of CEO. The major subjects of this paper were developing strategies of three type of vocational training institutes, exploration of competencies of CEO, and training program for CEO. Delphi method was applied two times. The panel consists of 30 experts who relate to vacational training. The panel of experts emphasized the different own mission and function among three type of vocational institutes. Public institutes support the government policy and private institutes and academy. Private institutes develop specialized training programs that reflect the regional demand. Private academies focus on short-term service training. To recognize changing vocational training policy, to develop vision of institute, ethical mind and sense of mission and so on are presented as competencies of CEO.