• Journal of Korean Library and Information Science Society
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• v.52 no.4
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• pp.103-126
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• 2021

This study aims to propose a plan to restructure libraries as a complex space for education and culture for 19 public libraries belonging to the Chungcheongnam-do Office of Education. For the purpose of this, case surveys and user surveys of complex facilities of domestic and foreign public institutions were conducted. Based on the findings, a space restructuring strategy was suggested by dividing the library space into the following ways: a space to learn (a comprehensive data room, a theme data inquiry room, a future classroom, a blended learning center, a STEAM training room, and an online lecture learning room), a space to express (a foyer, a maker room, a digital media creation room and an online lecture production room), a space to share (a club room, a group study room, a well-being complex culture space, a convenient living space, rest area, and a browsing area), and a space to enjoy (a performance-thought playground, infant and child archives, a digital virtual experience room, a specialized alcove room, and an outdoor reading room). In addition, a restructuring model of public libraries belonging to the Office of Education was proposed, such as a leading model, a basic model, a joint model, and a minimum model, in consideration of the size of the building, the size of the library, and the level of service and space.

• Journal of the Korean Society for Library and Information Science
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• v.58 no.2
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• pp.289-316
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• 2024

This study aimed to develop and validate a research model to investigate how the service quality of public libraries, where a 3-dimensional service quality model was applied, impacts user satisfaction and loyalty. We collected 353 valid responses through a survey targeting public library users across 21 locations, considering various regional and library-specific characteristics. Our analysis revealed that physical environment quality (PQ), interaction quality (IQ), and outcome quality (OQ) of service quality influence user satisfaction (US). Additionally, outcome quality (OQ) of service quality impacts user loyalty (UL), and user satisfaction (US) affects user loyalty (UL). We also found that quality improvement is a leading factor for user satisfaction, user satisfaction is the primary factor of user loyalty, and the perception of service quality directly and indirectly affects user satisfaction and loyalty. We concluded that continuous research should be actively conducted to respond to the evolving needs of public library users.

• Proceedings of the Korean Society for Information Management Conference
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• 2014.08a
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• pp.237-242
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• 2014

이 연구는 공공도서관 사서의 정보활용능력 수준에 대한 자기인식과 실제 평가를 통해 Big6모형을 기반으로 하여 공공도서관 사서의 정보활용능력 수준실태를 78명의 사서를 대상으로 실험하였다. 연구 결과, 정보요구 영역은 높게, 정보평가 영역에 대해서는 다른 영역보다 낮게 나타났지만 모든 영역에 대해서 평균이상으로 조사되어 사서들의 정보활용교육 필요성을 파악할 수 있었다. 특히 정보활용교육 경험여부에 대한 두 집단간의 차이는 정보이용 영역을 제외하고는 통계적으로 유의미하지 않음을 알 수 있었다.

• Journal of the Korean Society for information Management
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• v.34 no.2
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• pp.97-114
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• 2017

This study aims to develop the lesson plan of public library user education for children for the activation of user education. For the development of lesson plan, elementary school 3rd and 4th graders were selected as user education subjects through the literature survey, and orientation were derived as contents of user education. This study developed a lesson plan that applies Jonassen's constructivist learning environments to specifically design the librarian's role as teacher in user education with voluntary and subjective education participation of the children. Lesson plan was evaluated in terms of usefulness and appropriateness.

• Journal of the Korean Society for Library and Information Science
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• v.57 no.1
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• pp.45-68
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• 2023

The purpose of this study is to longitudinally analyze impact factors on library use. One of library use indicators, the number of circulated books was statistically analyzed with latent growth model and growth mixture model. Library data from 2014 to 2019 were collected from the National Library Statistics System, and 846 public libraries were analyzed. As results, the number of circulated books were decreased, but it was tempered. Next, with controlling the factor affecting the dependent variable, the size of collection and the number of participants in reading programs provided by public libraries were statistically significant. Lastly, 5 classes were identified by applying the growth mixture model, and the number of librarians was significantly associated with trajectory class membership.

• Journal of the Korean Society for Library and Information Science
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• v.31 no.2
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• pp.217-237
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• 1997

The purpose of this study is to provide the development direction and model for the 21 century public library. The 21 century public library should have the accessiblity for everyone and provide the satisfaction for all kind of information needs. For these, public libraries would be organized by the type of users and topics and share the resources with others. Staff should be hired by the certification based upon education, research, and experience. For the models of public libraries, there were divided to three types : metro, midium, and small rural type of libraries.

• Journal of the Korean Society for information Management
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• v.28 no.4
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• pp.279-307
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• 2011

Intellectual capital is the driving force for the competitive advantage and durability of the public library. This asset consists of the library members' competences, the organizational structure constructed by the members, and the interrelationships among the people sharing the same interests. These are called human capital, structural capital and social capital in the respective order. The purpose of the study was to provide foundational information for the public library's intellectual capital assessment as well as creating an experimental assessment model. It analysed the three characteristics of the capital, which generated an assessment index. In addition, it identified the relationship between the components of the intellectual capital and performance were discovered through empirical study to improve the assessment system.

• Journal of the Korean Society for Library and Information Science
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• v.45 no.1
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• pp.311-332
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• 2011

The purpose of this study was to establish core elements required for the implementation of multicultural library services, to analyze the features of each element, and to develop a model of effective multicultural library services. This model was aimed to improve multicultural services and programs currently managed on a short-term basis by public libraries in Korea and help those libraries develop more systematic and long-term multicultural services. To proceed with this study, the literature review, a case study and a survey(the exploratory factor analysis, T-test and ANOVA analysis) were conducted. In this study, it is found that more effective operation of multicultural services in public libraries requires cooperation and integration with not only other libraries and related social and educational institutions in a community, but also international network. Based on this idea, the model of operating multicultural services in public libraries in Korea was proposed in this study.

• Journal of the Korean Society for Library and Information Science
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• v.52 no.1
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• pp.313-340
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• 2018

The purpose of this study was to design a PCSI model that can be applicable to measurement of library user satisfactions, which can be used in evaluating organizational performance. The National Assembly Library (NAL) was selected as a case to design a PCSI-based model and to test the model by conducting a self-administered survey of 341 internal and external library users. The model was validated to have a satisfactory model fit. Fitting the model, the study confirms that the service qualities of the NAL affect user satisfactions, which in turn affects organizational performances. The PCSI score of the library was 80.4, which can be used as a useful index that can compare the library's performance with other organizations in the similar public domain. Major contributions of this study are two-fold: the PCSI-based model proposed in this study provides a theoretical basis that assesses organizational performance of libraries via user satisfaction; and libraries can utilize the model as a management tool to assess the organizational performance from the user perspective.

• Journal of the Korean Society for Library and Information Science
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• v.40 no.4
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• pp.367-383
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• 2006

The purpose of this study is to develop a practical model for enhancing cooperative virtual reference services of public libraries in the nation. The research methods include an examination of model cases from Europe and the V.S. and also an electronic questionnaire survey of 375 public librarians (73% response rate). The study results suggest the need for 'a collaborative virtual reference room' which consists of the collaborative reference database, virtual reference desk, guidance and instruction designed by age groups and/or subjects.