• Journal of Intelligence and Information Systems
• /
• v.18 no.2
• /
• pp.157-175
• /
• 2012

It is difficult to evaluate the performance of process innovation of e-procurement which has large scale and complex processes. The existing evaluation methods for measuring the effects of process innovation have been mainly done with statistically quantitative methods by analyzing operational data or with qualitative methods by conducting surveys and interviews. However, these methods have some limitations to evaluate the effects because the performance evaluation of e-procurement process innovation should consider the interactions among participants who are active either directly or indirectly through the processes. This study considers the e-procurement process as a complex system and develops a simulation model based on MAS(Multi-Agent System) to evaluate the effects of e-procurement process innovation. Multi-agent based simulation allows observing interaction patterns of objects in virtual world through relationship among objects and their behavioral mechanism. Agent-based simulation is suitable especially for complex business problems. In this study, we used Netlogo Version 4.1.3 as a MAS simulation tool which was developed in Northwestern University. To do this, we developed a interaction model of agents in MAS environment. We defined process agents and task agents, and assigned their behavioral characteristics. The developed simulation model was applied to G2B system (KONEPS: Korea ON-line E-Procurement System) of Public Procurement Service (PPS) in Korea and used to evaluate the innovation effects of the G2B system. KONEPS is a successfully established e-procurement system started in the year 2002. KONEPS is a representative e-Procurement system which integrates characteristics of e-commerce into government for business procurement activities. KONEPS deserves the international recognition considering the annual transaction volume of 56 billion dollars, daily exchanges of electronic documents, users consisted of 121,000 suppliers and 37,000 public organizations, and the 4.5 billion dollars of cost saving. For the simulation, we analyzed the e-procurement of process of KONEPS into eight sub processes such as 'process 1: search products and acquisition of proposal', 'process 2 : review the methods of contracts and item features', 'process 3 : a notice of bid', 'process 4 : registration and confirmation of qualification', 'process 5 : bidding', 'process 6 : a screening test', 'process 7 : contracts', and 'process 8 : invoice and payment'. For the parameter settings of the agents behavior, we collected some data from the transactional database of PPS and some information by conducting a survey. The used data for the simulation are 'participants (government organizations, local government organizations and public institutions)', 'the number of bidding per year', 'the number of total contracts', 'the number of shopping mall transactions', 'the rate of contracts between bidding and shopping mall', 'the successful bidding ratio', and the estimated time for each process. The comparison was done for the difference of time consumption between 'before the innovation (As-was)' and 'after the innovation (As-is).' The results showed that there were productivity improvements in every eight sub processes. The decrease ratio of 'average number of task processing' was 92.7% and the decrease ratio of 'average time of task processing' was 95.4% in entire processes when we use G2B system comparing to the conventional method. Also, this study found that the process innovation effect will be enhanced if the task process related to the 'contract' can be improved. This study shows the usability and possibility of using MAS in process innovation evaluation and its modeling.

• Proceedings of the Korean Society for Quality Management Conference
• /
• 2006.11a
• /
• pp.90-95
• /
• 2006

고객 만족도조사 (Customer Satisfaction Index)는 기업 외부 관점에서 고객의 만족도를 조사하여 기업의 서비스 품질 개선에 기여한다. 그러나 기업 외부 관점의 고객만족도만의 서비스 평가뿐 아니라 내부 직원의 업무 평가를 통한 서비스 품질 개선도 필요하다. 내부 직원의 업무 평가는 직원 개개인의 능력까지 평가할 수 있는 COI(Customer Orientation Index)통해 이루어질 수 있다. 따라서 CSI 와 COI를 연계 분석하면 기업 외,내부 관점에서의 효과적이 서비스 품질 개선이 가능하다. 또, 고객만족을 위한 높은 서비스 품질을 유지하기 위해서는 서비스 품질 개선뿐 아니라 지속적인 관리와 모니터링도 필요한데 CSI 만으로는 한계가 있다. 이를 위해 CSI 분석 결과 도출된 핵심관리 프로세스를 지표화 하여 관리하기 위해 서비스 수준 계약서 (Service Level Agreement)에 반영하여 관리할 수 있다.

• Journal of Korean Institute of Industrial Engineers
• /
• v.27 no.1
• /
• pp.37-46
• /
• 2001

Business process(workflow) analysis has been recognized as a core step to building information systems. However, most analysts have recognized that deriving consistent business process artifacts even in a simple business domain is very difficult, since most analysis methods give the designers narrative and/or diagrammatic tools that do not support rigorous analysis rules. This often generates inconsistent analysis results, leading to create useless information systems and resulting in tremendous budget wastes. To overcome this weakness, this paper presents a declarative business process modeling method called contract-collaboration net(cc-net), which is not only somewhat formal but also useful to the practitioners. A case study on bank domain is presented to illustrate our approach.

• Proceedings of the CALSEC Conference
• /
• 1999.07b
• /
• pp.521-534
• /
• 1999

CALS의 개념이 정부 및 국방조달 프로세스에서 기업간의 정보공유로 확대됨에 따라, CITIS도 Military CITIS에서 Commercial CITIS로 확대 발전되고 있다. CITIS는 CALS를 구현하는 과정에서 제품 및 시스템을 발주하는 조달자의 요구에 따라 제품 및 시스템을 납품하는 공급자 사이에서 계약에 따라 발생하는 기술정보 및 비지니스정보를 전자적으로 공유 및 교환하는 것으로 CALS 구축에 있어서 중요한 개념이라고 할 수 있다. 본 논문에서는 Military CITIS를 Commercial CITIS로 확대 적용하기 위하여 DODI 5000.2를 기준으로 CITIS 관련 각종 표준에 대한 분석을 하였다. 이를 통하여 국내 전자 환경에 적합한 Commercial CITIS의 개념을 정립하였다. 또한, 전자산업에서 조달자와 공급자간의 정보흐름과 Business Process 분석을 통하여 Commercial CITIS 서버 Class를 도출하였으며 이를 통하여 CITIS 서버의 아키텍쳐 모델을 제시하였다.

• Korean Architects
• /
• s.487
• /
• pp.63-68
• /
• 2009

건축시장에서도 지식정보화로 등장한 BIMtleofmf 맞이하게 되었다. BIM(Building Information Modeling)은 전통적인 건축의 2D해석방법을 보다 실물 그대로의 형태로 가상의 디지털 공간에 구현하는 방법이다. 이는 건축시장 전반에 일대 지각변동이 야기될 전망이다. 건축사사무소의 경우 설계 프로세스의 변화, 디자인팀 구성의 변화, 저작권과 관련된 계약의 변화, 건축사의 역할의 변화 등 많은 변화가 대기하고 있는 실정이다. 최근에는 우리 건축시장에도 BIM으로 발주되기 시작하고 있다. 이에 대한 준비가 없이는 많은 혼란과 대가를 치러야 되는 상황으로 몰리고 있는 안타까운 실정이다. 건축은 건축이라는 큰 주제를 가지는 여러 전문집단이 함께 협업(collaboration)하여 이루어 가는 행위들로 볼 수 있다. 여러 관계자간의 상호 밀접한 협업과 분명한 역할 분담이 요구된다. 따라서 이에 대한 대비를 해나가야 한다. 이에 대한 방법으로 국외의 BIM 가이드라인을 조사 분석하고 장단점을 파악하여 국내 건축시장의 전통적이며 지역적 특성을 반영하는 국내 BIM 가이드라인을 만드는 과정에서 조사된 주요 해외 사례를 살펴보고자 한다. 이를 통하여 건축사 여러분들과 함께 고민하고 준비하는 기회를 지면을 통하여 갖고자 한다. 많은 관심과 성원을 기대하며${\cdots}$.

• Korean Journal of Construction Engineering and Management
• /
• v.16 no.4
• /
• pp.139-145
• /
• 2015

Modular construction is combined with manufacturing production process and conventional construction industry technique. Considering characteristic of modular construction production process, manufacturing facilities require indirect costs for utilities, equipment, and overall maintenance, which can affect modular units pricing. However, current modular construction cost classification is inadvertent to reflect the manufacturing overhead costs, because it is generally added as a percentage to sum of labor, material and equipment as it called in single cost pool used. This process is easy to estimate the total construction cost at the project starting points, but it brings on misunderstanding of project profit estimations by "cross subsidization phenomenon". To prevent this situation, in this research aims to provide modular construction overhead cost handling process at the detailed indirect cost calculation for manufacturing stage using Activity-Based Costing as one of the powerful method for overhead costs estimation and allocation. Using this research results, modular construction cost estimators have more detailed cost information of modular units and prevent to misallocate indirect costs. Also, it can be utilized to aid the understanding of the company's profit structure.

• Information Systems Review
• /
• v.7 no.2
• /
• pp.257-276
• /
• 2005

The most distinctive characteristic in Maeil's outsourcing strategy was the rapid decision process done by CEO. At first, Maeil made a contract with a outsourcing vendor based on 50% investment for 5 years. However, 3 years later Maeil changed their outsourcing strategy from 10% share to 100% outsourcing. This is for the efficiency improvement and cost reduction. Also, Maeil organized separate TFT which could control IS quality. This TFT reviewed the feasibility of requirement analysis and IS planning process. Through this cooperation between TFT and the outsourcing vendor, Maeil could get the stable IT development and operation. During last 5 years, Maeil achieved great performance in the area of IT development and operation from the outsourcing. The present issue related to outsourcing strategy is whether Maeil will continue the current contract or change the vendor due to the anxiety of becoming a captive customer.

• Korean Journal of Construction Engineering and Management
• /
• v.12 no.5
• /
• pp.81-92
• /
• 2011

Recently, the MLTM (Ministry of Land, Transport and Maritime Affairs) has announced CM business guidelines, because it is expected that the CM deliveries are going to be increased for a civil engineering industry with enforcement of the CM at Risk. In this trend, The CM business guideline, which is currently announced, is for the steps after the CM contract. However, the practical business guideline from a planning phase for the CM delivery to a selection phase of a CMr (Construction Manager) is essential for public construction projects including the civil engineering projects that the frequency of the CM deliveries is not sufficient. Therefore, this study established a standardized process model from the planning phase for the CM delivery to the selection phase of the CMr. study configured a business breakdown structure for CM delivery. A prototype system for supporting the CM delivery was also developed, and a practical operability was verified by a case evaluation based on the developed system. Hence, it is expected that this study will be utilized as a supporting system of the CM delivery business for public clients, which have not sufficient cases of the CM delivery.

• Korean Journal of Construction Engineering and Management
• /
• v.24 no.5
• /
• pp.52-62
• /
• 2023

The objective of this study is to propose an automated algorithm for precise cutting length of slab rebar complying with regulations such as anchorage length, standard hooks, and lapping length. This algorithm aims to improve the traditional manual quantity take-off process typically outsourced by external contractors. By providing accurate rebar quantity data at BBS(Bar Bending Schedule) level from the bidding phase, uncertainty in quantity take-off can be eliminated and reliance on out-sourcing reduced. In addition, the algorithm allows for early determination of precise quantities, enabling construction firms to preapre competitive and optimized bids, leading to increased profit margins during contract negotiations. The proposed algorithm not only streamlines redundant tasks across various processes, including estimating, budgeting, and BBS generation but also offers flexibility in handling post-contract structural drawing changes. In particular, the proposed algorithm, when combined with BIM, can solve the technical problems of using BIM in the early phases of construction, and the algorithm's formulas and shape codes that built as REVIT-based family files, can help saving time and manpower.

• Proceedings of the Korean Institute Of Construction Engineering and Management
• /
• 2008.11a
• /
• pp.481-486
• /
• 2008

Standard Estimating System, which can be used for estimating a construction cost, has been pointed out having some problems such as non-reflecting a variety of construction environments and site conditions, non-adapting new technologies and methods since it was established in 1970. For solving these problems, the Korean Institute of Construction Technology(KICT) has chosen organizations for amending Standard Estimating System. However they have had many mistakes in the process of amending works because of non-establishing amending process and absence of the depreciation measurement method. This research derived the necessity to improve the amending process of the Standard Estimating System, and presented the detailed amending process and the performing method in the each process. Furthermore, this research proposed the depreciation measurement method available for the construction industry by means of analyzing researches that performed in the manufacturing industry and the measurement method for depreciation of general accounts.