• Title/Summary/Keyword: 경험 행동의도

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The Effect of AI Chatbot Service Experience and Relationship Quality on Continuous Use Intention and Recommendation Intention (AI챗봇 서비스 사용경험이 관계품질과 행동의도에 미치는 영향)

  • Choi, Sang Mook;Choi, Do Young
    • Journal of Service Research and Studies
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    • v.13 no.3
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    • pp.82-104
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    • 2023
  • This study analyzes the effect of users' experiences using AI chatbot services on relationship quality and behavioral intention. For the study, a survey was conducted on users who experienced AI chatbot services, and the research hypothesis was verified by analyzing the final 299 copies of valid data. As a result of the analysis, it was confirmed that satisfaction and trust, which are the relationship quality dimensions of AI chatbot service, were formed in users through the cognitive experience, emotional experience, and relational experience. In addition, it was confirmed that satisfaction and trust have a positive effect on the intention to continue using and recommending AI chatbot services, which correspond to the level of consumers' behavioral intentions, respectively. In addition, in terms of relationship quality, it was significant in all paths of the road of behavior, but in satisfaction, the path coefficient of the road of continuous use of AI chatbot and recommended road was significantly higher than the path coefficient in trust. This study provided a theoretical foundation that the relationship with relationship quality that affects behavioral intention also affects AI chatbot services in the online environment, and it is significant in that it suggests that relationship quality is an important mediating factor in establishing long-term relationships with consumers.

무리행동과 인지적 유용성이 e-learning 컨텐츠 구매에 미치는 영향;구매 경험자와 잠재 구매자 그룹간의 차이 비교

  • Park, Eun-Ho;Yu, Cheol-U;Kim, Yong-Jin;Mun, Jeong-Hun;Choe, Yeong-Chan
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.435-440
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    • 2007
  • 본 연구는 무리행동과 인지적 유용성을 중심으로, e-learning 컨텐츠 구매에 미치는 영향을 e-learning 수강경험자 집단과 경험하지 못한 잠재구매자 집단의 차이점을 경험적인 측면에서 밝히고자 시도하였다. 전체 528명의 표본을 경험자(395명)와 비경험자(133명)로 나누어 PLS(Partial Least Square)를 통하여 분석한 결과 e-learning 구매 경험자는 인지적 유용성이 구매의도에 주는 영향이 무리행동의 영향보다 큰 것으로 나타났고, 잠재 구매자는 무리행동이 구매의도에 주는 영향이 더 큰 것으로 나타났다.

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Influence of Parent-child Travel Push-pull Motivation, Experience on Behavioral Intention (자녀 동반 가족여행에서의 Push-pull 동기, 경험이 행동의도에 미치는 영향)

  • Wei, Yuqian;Park, KeunSoo;Liu, Hengyu;Zhao, Yizu
    • The Journal of the Korea Contents Association
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    • v.21 no.2
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    • pp.462-473
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    • 2021
  • With the development of society, changes in the family structure of China's residents and the increase in family income, parent-child travel has gradually become a new hotspot for tourism consumption. It is important for tourism marketers to understand the needs and motivations of parent-child travelers. This study explored the push and pull motivations of parent-child travelers by conducting a questionnaire survey of 290 travelers to parent-child farms and validated the path relationships between push and pull motivations, experiences and behavioral intentions. The result indicated that: 3 push factors were derived from the factor analysis of 13 push items and were named as 'For children & Family', 'Escape & Relax', and 'Socialization'; 3 pull factors were derived from the factor analysis of 11 pull items and were labeled: 'Facilities & Safety', 'Theme activities', and 'Environment'. Through sub hypotheses testing, the results show that push-pull motivation of parent-child travelers has a positive effect on their experience(4Es) for attending. 'Esthetics Experience' has the highest effect on the parent-child travelers' behavioral intentions, followed by 'Education Experience' and 'Entertainment Experience'.

A Study on Differences of Experiential Value, Satisfaction, Behavioral Intention Based on Segmented Groups of Tourism SNS Lovemarks Experiences (관광SNS 러브마크경험 세분집단에 따른 이용자의 경험적 가치, 만족 및 행동의도 차이연구)

  • Lee, Seung-Hun
    • Journal of Digital Convergence
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    • v.17 no.4
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    • pp.355-364
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    • 2019
  • The purpose of this study is to present the implications of analyzing users' market segmentation and characteristics based on the tourism SNS lovemarks experience. The results are as follows. First as a result of conducting factor analysis of tourism SNS lovemarks experience, five factors explained namely, mystery, sensuality, intimacy, trust, reputation. Second, as a result of conducting cluster analysis, four cluster groups were identified (reputation/sensuality centered experience group, high lovemarks experience group, intimacy centered experience group, low lovemarks experience group) and each characteristics were profiled. Third, as a result of Chi-square analysis and correspondence analysis, there was a difference in the characteristics of tourism SNS usage by cluster. Fourth, higher tourism SNS lovemarks experience segmented groups were more likely to recognize the degree of experiential value, satisfaction, behavioral intention.

The Relationship between Bodyguard Leisure Types and Attitude toward Leisure (경호.경비요원의 여가 유형과 여가 태도의 관계)

  • Jung, Joo-Sub;Park, Jeong-Hun
    • Korean Security Journal
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    • no.31
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    • pp.101-123
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    • 2012
  • The 5 day workweek has become widespread, and more recently, the 40 hour workweek is planned to be implemented to the Korean industry by the government by 2012. It is possible that in the future, we may begin to complain about too much leisure, rather than too much work. There is a need then, for types options in leisure activity, brought about by personal choices and interests. The use of leisure time is a very personal matter. It is deeply related to types with the quality of life. Bagozzi (1981) developed a model discerning among attitude, intention and activity, that attitude affects behavioral intention, and behavioral intention affects activity. So, as behavioral activity has a deep relationship to behavioral intention, participation intention according to leisure types leads to participation in leisure activity. Sports activity and hobby and cultural activity appear to have high participation and it seems that this is reflected in behavioral attitude. Among the types of leisure satisfaction, sport activity satisfaction is associated with a more positive attitude to leisure than other types. With respect to background variables for attitude toward leisure according to leisure satisfaction, the biggest differences in attitude toward leisure were associated with sports activity.

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The Effect of Gyeryongsan National Park Visitors' Tourism Motivation on Satisfaction and Behavior Intention: Moderation Effect of Tourism Purpose (계룡산 국립공원 방문객의 관광동기가 만족도 및 행동의도에 미치는 영향 - 관광 목적을 조절효과로 -)

  • Kim, Hyo-Jung;Kim, Si-Joong
    • Journal of the Economic Geographical Society of Korea
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    • v.15 no.2
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    • pp.314-331
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    • 2012
  • This study aims at examining the effect of Gyeryongsan national park visitors' tourism motivation on satisfaction and behavior intention based on conducted questionnaires. According to the empirical analyses, two effects were drawn. The results are as follows: First, the effect of tourism motivation on satisfaction and behaviour intention: Second, the moderation effect of tourism purpose on tourism motivation, satisfaction, and behavior intention. According to hypothesis testing for this study, physical motivation and personal motivation influenced satisfaction in terms of tourism motivation and satisfaction for the national park destinations. In addition, physical motivation and personal motivation affected behaviour intention in terms of tourism motivation and behaviour intention for the tourism destinations. Tourist satisfaction, besides, had a significant effect on revisit and word-of-mouth intention. Finally, moderate variables of tourism purpose had a significant influence on tourism motivation, satisfaction, and behaviour intention.

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현장실습경험이 대학생의 진로자신감에 미치는 영향에 관한 연구

  • Ga, Hye-Yeong;Kim, Bo-Yeong
    • 한국벤처창업학회:학술대회논문집
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    • 2020.11a
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    • pp.171-175
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    • 2020
  • 최근 대학의 진로지도는 재학생들에게 산업 현장에서의 경험을 제공함으로써 학교에서 배운 전공지식을 기업현장에 적용하여 전공과 관련된 실무경험을 축적하는데 초점을 맞추고 있다. 이러한 맥락에서 대학에서의 현장실습은 더욱 강화되고 있는 추세이며 이를 통해 학생들이 습득하는 산업현장에 관한 경험, 정보와 아이디어가 진로에 대한 자신감을 향상시켜 졸업 후 고용획득 뿐만 아니라 창업의 동기로 작용하기도 하는지 확인하는 것은 중요하다고 할 수 있다. 본 연구에서는 진로에 대한 자신감을 향상시켜 이에 따른 행동을 이끌어 내기 위한 동기적 측면에 관한 연구를 수행하고자 한다. 이와 함께 능동적이고 계획적으로 진로를 선택해 나가는 자기주도적 경력태도와 기업가정신에 따라 현장실습경험이 고용가능성과 창업의도에 어떠한 영향을 미치는지에 대해 분석할 것이다. 본 연구에서 예상되는 주요결과는 다음과 같다. 첫째, 대학생의 현장실습 경험은 대학생이 인식한 고용가능성에 유의한 영향을 미치며 창업의도에도 직접적으로 영향을 줄 것이다. 둘째, 대학생의 자기주도적 경력태도는 현장실습 경험에 따른 고용가능성과 창업의도 사이에 유의한 영향을 미칠 것이다. 셋째. 대학생의 기업가정신은 현장실습 경험에 따른 고용가능성과 창업의도 사이에 유의한 정(+)의 영향을 미칠 것이다.

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Factors Associated with Intention to Quit Smoking in Male Smokers Who Have Not Tried to Quit Smoking in Seoul : Based on the Theory of Planned Behavior (금연 시도경험이 없는 서울시 남성 흡연자의 금연의도 영향요인: 계획된 행동론에 근거하여)

  • Shin, Eunyoung;Kim, Hyeongsu
    • Journal of Convergence for Information Technology
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    • v.11 no.11
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    • pp.210-218
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    • 2021
  • This study was conducted to provide a basis for developing strategies to improve the intention to quit smoking by identifying the factors affecting the smoking cessation intention of male smokers living in Seoul who have not tried to quit smoking in the past year. The components of the planned behavioral theory were used to identify the influencing factors. The research data were analysed secondary data used in the study performed by the Korea Centers for Disease Control and Prevention in 2020. As a result of the univariate analysis, the factors affecting the smoking cessation intention rate were the average daily smoking amount and the components of the TPB. As a result of multivariate logistic regression analysis, the subjective norm and the perceived behavior control factor among the components of the TPB had statistically significant differences. Therefore, in order to increase the intention to quit smoking, it would be effective to use strategies that strengthen the strong recommendations from significant others and the smoker's self control.

Agent's Activities based Intention Recognition Computing (에이전트 행동에 기반한 의도 인식 컴퓨팅)

  • Kim, Jin-Ok
    • Journal of Internet Computing and Services
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    • v.13 no.2
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    • pp.87-98
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    • 2012
  • Understanding agent's intent is an essential component of the human-computer interaction of ubiquitous computing. Because correct inference of subject's intention in ubiquitous computing system helps particularly to understand situations that involve collaboration among multiple agents or detection of situations that can pose a particular activity. This paper, inspired by people have a mechanism for interpreting one another's actions and for inferring the intentions and goals that underlie action, proposes an approach that allows a computing system to quickly recognize the intent of agents based on experience data acquired through prior capabilities of activities recognition. To proceed intention recognition, proposed method uses formulations of Hidden Markov Models (HMM) to model a system's prior experience and agents' action change, then makes for system infer intents in advance before the agent's actions are finalized while taking the perspective of the agent whose intent should be recognized. Quantitative validation of experimental results, while presenting an accurate rate, an early detection rate and a correct duration rate with detecting the intent of several people performing various activities, shows that proposed research contributes to implement effective intent recognition system.

The Effect of Smart Safety and Health Activities on Workers' Intended Behavior (스마트 안전보건활동이 근로자의 의도된 행동에 미치는 영향)

  • Choonhwan Cho
    • Journal of the Society of Disaster Information
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    • v.19 no.3
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    • pp.519-531
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    • 2023
  • With the aim of preventing safety accidents at construction sites, the company aims to create safe behaviors intended through variables called smart safety and health activities to help reduce industrial accidents. Purpose: It analyzes how smart safety and health activities affect accidents caused by unsafe behavior and changes in worker behavior, which is the root cause, and verifies the hypothesis that it helps prevent safety accidents and protect workers' lives. Method: Smart safety and health activities were selected as independent variables (X), and intended safety and anxiety, which are workers' behavioral intentions, were set as dependent variables (Y), attitude and subjective norms, and planned behavioral control as parameters (M). Exploratory factor analysis, discriminant validity analysis, and intensive validity analysis of safety and health activities were used to analyze the scale's reliability and validity. To verify the hypothesis of behavior change, the study was verified through Bayesian model analysis and MC simulation's probability density distribution. Result: It was found that workers who experienced smart safety and health activities at construction sites had the highest analysis of reducing unstable behavior and performing intended safety behavior. The research hypothesis that this will affect changes in worker behavior has been proven, the correlation between variables has been verified in the structural equation and path analysis of the research analysis, and it has been confirmed that smart safety and health activities can control and reduce worker instability. Conclusion: Smart safety and health activities are a very important item to prevent accidents and change workers' behavior at construction sites.