• Korean Security Journal
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• no.42
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• pp.335-360
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• 2015

Police is an organization that provides service to the public. Police service is focusing on enforcing the law and solving the problem to improve the relationship between police and the public within the society. To accomplish their goal, police should build a better relationship with the public. In the current study, the researcher focused on factors of police service quality, community policing, fear of crime, police-citizen relationship, and the relationship among citizens. The current study used the interview methods for collecting data of 371 individuals from Seoul metro area and resulted that each factors had a causal relationship but police-citizen relationship and citizen-citizen relationship did not show the statistically significant results. Based on this study, the research provided critics and implications.

• The Journal of the Korea Contents Association
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• v.8 no.11
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• pp.263-271
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• 2008

In the outwardly changing environment of public security these days, police administration faces the nation's request for qualitative improvement of police service and the new request of police reformation for changing function of police in Korea. The nation wishes police to provide service fairly. The issue most seriously mentioned in the reliability of police service is very large gap in the recognition of service quality between supplier and consumer. To get the trust of nation in delivering police service, the police must have justness, consistency, punctuality of delivery, propriety and efficiency. However, the recognition of citizen, the consumer of police service is more important. How to correspond to the nation's request to police needs to be decided by evaluating the quality of present police service. It is necessary to be interested in what customer wants so as to evaluate the quality of police activity.

• The Journal of the Korea Contents Association
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• v.9 no.6
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• pp.325-335
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• 2009

The effects of the U-Police Service is expected to go much beyond present police service. Scientific police service using the UIT will enable the police to confront rapidly to the crimes which has been in the blind spot of law enforcement in the result of insufficient police forces and maintenance of law and order by putting police manpower first. Cetizens' feeling of safety from crimes is also expected to be much improved and this will bring about noticeabe effect on crime prevention by suppressing the crime impulse in advance. This thesis have come up with various research results by interviewing police officers and citizen of the City of Seoul under the circumstances that there has been no positive and analytical studies on the areas that the UIT could apply to or the possibility of utilizing the UIT. As we apply the UIT to the police service, how we solve the problem occurring by adopting the UIT and how much we can protect private information is much more important than what kind of service we can provide. Especially, embodiment of U-Police service is a necessary precondition for constructing ubiquitous city in near future. Following studies to draw relevant research results by expanding the objects of the study are much needed including the study on the measurement of efficiency of U-Police service in each service sectors which the UIT applies to.

• Convergence Security Journal
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• v.14 no.3_2
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• pp.71-81
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• 2014

The purpose of this research is to find out the relationship among the quality of service, the satisfaction of service and the satisfaction of life in public security of Police. This research made by Final Judgment based on Seoul Citizens living in Seoul as a focus group, total number of citizens for final analysis is 491. The research consists of 60 questionnaires shows frequency analysis, factor analysis, reliability analysis, multiple regression, path analysis by SPSSWIN 18.0 and reaches the following. The reliability of the survey showed a Cronbach's ${\alpha}$ value of over 0.607. results; First, the quality of service in public security of Police in fluences the satisfaction of service. Second, the quality of service in public security of Police in fluences the satisfaction of life. Third, the satisfaction of service in public security in fluences the satisfaction of life. Fourth, the quality of service in public security of Police in fluences the satisfaction of service in public security and the satisfaction of life directly and indirectly.

• Korean Security Journal
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• no.45
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• pp.7-35
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• 2015

South Korea's socioeconomic status is high enough to support services for the protection of crime victims. Until now, the Ministry of Justice was the only institution to protect and support the victims, but recently the national police is included. This is considered preferable, since the police is the one to contact the victims first- they can provide immediate support after the incident. Several limits in current laws and crime protection system exist. Therefore, given the importance of protecting victims, model of public-private joint forms should be considered. In premise of establishing a new relationship between the public-private joint system of justice and the maintenance, the range of police's involvement with crime supports will be determined. In the case of developed countries, the police and private organizations maintain close cooperation, appearing as substantial care and support for crime victims. Therefore this study reviews the problems in crime victim protection, assistance from the police stage, and suggest the improvements as follows. The first is to redefine the role of the police who first contacted in the crime victims protection support, the second is to establish a permanent cooperation framework, such as victims specialized police, victims protection agency, the third is to develop services for victim protection available from the police stage, and the fourth, opening Victim Support Center functioning as a temporary accommodation or safety zone for the personal protection of victims. The fifth is to regularize solution conference for victims' protection, and the sixth is to divide of roles in state organization government in charge of victim's protection and local government responsible for victim's support.

• The Journal of the Korea Contents Association
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• v.19 no.7
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• pp.281-290
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• 2019

With the goal of enforcing a municipal police system in a national scale starting from 2021, the proposal for introducing municipal police system is promoted and the private security is spotlighted as the measure for supplementing the issues for municipal police system. To solve this issue, the method of promoting and actively utilizing the private security which served as an assistant for security service into the cooperator for security service is suggested as a practical method. To analyze how police's favorable attitude toward introduction of municipal police system influence on the favorable trust toward private security system, this study conducted a survey on front line police officers and analyzed the collected data through statistical technique. As a result, the police officers favorable to introduction of municipal police system also showed positive attitude toward private security and machine security. However, the survey didn't provide significant result on labor expense. In order for the private security service to be accepted as the cooperator for security service, it is necessary to solve the labor expense issue and strengthen trust on machine security.

• Korean Security Journal
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• no.14
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• pp.89-108
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• 2007

Since Korea Police Agency had established in 1948, our police have developed with many difficulty. And now, our police have diversity in policing through decentralization and democratization of police organization. But, new policing methods has introduced without our social control system which have based on national police system, without considering basic principles of our police systems. new policing methods are as follows.; enlargement private policeing, introducing community policing, introducing police service, introducing privatization of policing. Therefore, this study examined development process of police conception and policing which is based on many police studies. And this study suggested how we can understand Multilateralization of Policing in Korea. Because basic police conception, public safety and order maintenance function is never changable in spite of various changes in policing.

• Journal of the Korean Society of Marine Environment & Safety
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• v.15 no.1
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• pp.41-48
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• 2009

In order to develop the standard service model of Korea Coast Guard at fishing port, which responses to the demand of users and provides them with the high quality service of maritime administration, the services performed by a branch of KCG are analyzed and the level of familiarity with them are investigated. The degree of affair achievement is quantitatively standardized by assessing the workload of branch office. The standard model of affairs is formatted and the programs of organization, resource operation and education are proposed.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2022.06a
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• pp.7-10
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• 2022

'21년 전국 20개 해상교통관제센터의 선박통항량, 교신량, 관제정보 제공 등 VTS 운영실적 분석 및 사고현황, 원인 분석을 통한 관제서비스 개선방안을 제시하고자 한다. 또한 해양사고 예방기능 강화를 위해 관제사 경험·직관에 의한 관제에서 빅데이터·인공지능(AI) 기반 첨단관제로의 전환, VTS 운영성과에 대한 공신력 확보 및 첨단관제 기술개발에 활용 등을 위한 VTS 통계관리체계 개산 방안에 대해서도 고찰해보았다.

• Proceedings of KOSOMES biannual meeting
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• 2008.05a
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• pp.25-31
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• 2008

In order to develope the standard service model of coast guard at fishing ports, which responses to the demand of users and provides them with the good and tailored maritime administration services with limited resources, the services of Korea coast guard related to fishermen are sorted and their demands are analyzed at Nokdong fishing port. The standard service model for Nokdong on the basis of user's requests and maritime administration demands in the future is designed.