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A Study on the Factors Influencing the User Experience of Mobile Payment Services in China -Centered on people in their 20s and 30s- (중국의 모바일 결제 서비스의 사용자 경험에 영향을 미치는 요인에 관한 연구 -20,30대 중심으로-)

  • Du, Jian;Kim, Seung-In
    • Journal of Digital Convergence
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    • v.19 no.9
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    • pp.271-276
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    • 2021
  • This study is about finding factors affecting user experience in China's mobile payment. The recen development of 5G networks and the spread of phones provide the basis for the development of mobile payment, and the development of mobile payment is showing a rapid upward trend. Because of the simplicity and mobility, it is appealing to people, especially young people. Therefore, this study conducted a survey on mobile payment users in 20s and 30s and confirmed the factors affecting the user experience through regression analysis. Unlike previous studies on mobile payment technology, this study focused on user experience and identified factors affecting user experience, so it is expected to be helpful in the development of mobile payment in China.

Factors Affecting the Usage of Face Recognition Payment Service (얼굴인식 결제서비스 이용에 영향을 미치는 요인)

  • Zhang, Yi Ning;Ma, Jian;Park, Hyun Jung
    • The Journal of the Korea Contents Association
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    • v.19 no.8
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    • pp.490-499
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    • 2019
  • Face recognition payment service is an innovative payment method based on face recognition technology and is emerging in China now. Various industries regarding unmanned sales are likely to utilize this face recognition payment service in the future. This study investigated the factors influencing the usage intention of Chinese consumers who have experience using face recognition service. We used questionnaire survey and analysis with SPSS and AMOS. According to the results of the study, conclusions are as followed. First, consumers' attitudes toward the characteristic of face recognition payment service, which are non-contact and non-coercion, positively affected perceived usefulness. Second, the rapidness of the facial recognition payment among the recognition, the security and the rapidness of this service affected the ease of use. Third, social influences such as subjective norms also influence the intention to use. Fourth, the increase of the level of self-expression awareness and the intention of using face recognition payment service are confirmed. Through these results, the implications for design and communication of related innovative services were discussed.

Which Online Shopping Platforms and Payment Options are Favored by Korean Online Seller?: Focusing on Online Shopping Platforms' and Payment Options' Characteristics (온라인 쇼핑 플랫폼 및 간편결제서비스 선택 시 판매자가 고려하는 요인에 대한 실증적 연구)

  • Lee, Hyerin;Bae, Hyunjin;Lee, Sang Woo
    • The Journal of the Korea Contents Association
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    • v.19 no.5
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    • pp.443-454
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    • 2019
  • The purpose of this research is to verify the sellers' preference of online shopping platform and simple payment service among the Korean domestic online shopping platforms and analyze which factors they consider depending upon their preferred platform and service. The result of this study shows that the reputation, ease of payment, and ease to navigate of online shopping platform should be considered seriously in choosing the online shopping platform. Also, the usability, ease of payment and service fee of simple payment service are influencing factors to select simple payment service for sellers. Meanwhile, the result confirms that the degree of reputation, ease to navigate, service fee, and ease of payment differs on each selected online shopping platform. Also, the degree of usability and security in simple payment service is different between each chosen simple payment services.

A Study on Blockchain Based Secure Financial Transaction System for Person-to-Person Payment Environment (Person-to-Person 결제 환경에 적합한 블록체인 기반의 안전한 금융 거래 시스템 연구)

  • Park, Byeong-ju;Kwak, Jin
    • Proceedings of the Korea Information Processing Society Conference
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    • 2017.04a
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    • pp.250-253
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    • 2017
  • 최근 모바일 결제 시장의 규모가 2015년 45억 달러에서, 2016년 62억 달러로 성장하며, P2P 거래량도 함께 증가하고 있다. 또한, P2P 결제 시장에 페이팔, 비자와 같은 온라인 결제 업체와 대형은행 뿐만 아니라, 페이스북, 구글, 애플, 삼성 등 IT회사들도 참여하고 있다. 안전하고 편리한 P2P 결제를 위해 다양한 거래 방식이 연구되고 있지만, 다양한 기업 및 은행들의 참여로 인해 서로 다른 방식으로 사용자들이 불편을 겪고 있으며, 모바일 환경의 특성으로 인해 많은 보안위협들이 발생하고 있는 실정이다. 이에 따라, 모바일 환경에서의 P2P 결제를 고려한 통합적인 보안 기술이 개발되어야 하며, 민감 정보라고 할 수 있는 사용자의 계좌번호, 금융거래 관련 정보 등을 보호하기 위한 기술이 필수적이다. 따라서 기존 은행권의 P2P 거래 방법의 문제점을 분석하고 블록체인 시스템과 DHT에 대해 분석한 후, P2P 결제 환경에 적합한 안전한 블록체인 기반 금융 거래 시스템을 연구함으로써, P2P 거래 환경의 안전성을 향상시키고자 한다.

A Study on the Payment Systems for Electronic Money in Japan (일본(日本)의 전자화폐(電子貨幣) 결제(決濟)시스템에 관한 고찰(考察))

  • Lee, Cheon-Soo
    • International Commerce and Information Review
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    • v.3 no.2
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    • pp.113-129
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    • 2001
  • 인터넷은 컴퓨터와 네트워크의 가상공간을 통하여 그 개방성과 뛰어난 확장성으로 전자상거래의 기본수단이 되고 있으며 경이로운 발전을 거듭하고 있다. 이에 따라 현재 전세계는 전자상거래가 폭발적으로 성장하는 시기를 맞이하고 있다. 일본에서도 최근 일본정부가 2005년까지 초고속인터넷을 3000만 가구에 보급할 계획을 세우고 있는 등 인터넷의 고속화가 빠르게 진전되고 있고, 이용자의 인터넷 접속요금도 저가격화로 변화함에 따라 전자상거래 이용지도 급속도로 증가할 것으로 예상된다. 그리고 TV를 이용한 게임기나 인터넷 전용머신이라는 컴퓨터 이외의 디지털기기로 인터넷을 이용하는 등 전자상거래 이용수단도 다양화될 것이며, 또한 디지털 텔레비전과의 제휴를 통하여 디지털데이터방송을 활용한 전자상거래도 활발히 이루어질 전망이다. 이에 따라 일본의 전자상거래시장의 급속한 성장과 함께 결제수단도 다양화되고 있다. 전자상거래의 결제수단으로서는 현금, 우편환, 은행입금, 수표 외 전자상거래의 특유의 결제수단이라고 할 수 있는 전자화폐, 인터넷뱅킹, E-Debit 등이 있다. 이 가운데 전자화폐는 일반적으로 유통성, 양도가능성, 범용성, 익명성 등 현금이 가지고 있는 기능을 갖추고 있을 뿐만 아니라 원격지송금성, 수송상의 비용절감, 금액의 분할 및 통합의 유연성, 전자성 등의 특징을 갖고 있으며 현금의 단점을 보완하는 기능도 있기 때문에, 앞으로 신용카드를 대체하는 차세대 전자결제수단으로 등장할 것이 확실시된다. 따라서 본고에서는 현재 일본 내의 다양한 주체들에 의하여 개발 실험되고 있는 전자화폐에 의한 결제시스템을 개관함으로써 우리나라에서도 일본과 같은 다양한 전자화폐에 의한 결제시스템의 개발 실험 도입이 절실함을 제안하였다.

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Effects of Consumer Trust and Perceived Usefulness on Mobile Payments and Online Shopping Website Loyalty (간편결제 서비스에 대한 지각된 유용성 및 신뢰가 결제 및 쇼핑몰 충성도에 미치는 영향)

  • Han, Jin-Hee;Jae, So-Hyun;Kim, Bo-Hyun;Park, Jee-Sun
    • Journal of Digital Convergence
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    • v.13 no.12
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    • pp.75-87
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    • 2015
  • The current study examines whether consumers' perceived usefulness of and trust in the integrated mobile payments services positively influence consumer loyalty to the payments system as well as to the online shopping websites where they have used the payments system. Moreover, the study investigates the effects of individual characteristics and brand awareness of the provider of mobile payments on perceived usefulness and trust. Online survey was administered to consumers ranging in age from 20s to 40s. Data analysis reveals that as consumers' perceived usefulness of and trust in the mobile payments system positively influence consumer loyalty to mobile payments and shopping mall websites. The results of the study suggests that e-commerce's user interface design, particularly the transaction system, should receive greater attention as a basic web element of e-commerce building rather than a set of plug-ins or so.

Setting Time, Strength and Rebound Rate of Shotcrete according In Accelerators (급결제에 따른 숏크리트의 응결, 강도 및 리바운드율)

  • Lee Seong-Haeng;Kim Yong-Ha;Hahm Hyung-Gil;Kim Kwan-Jin
    • Journal of the Korea Concrete Institute
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    • v.17 no.3 s.87
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    • pp.427-434
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    • 2005
  • An experimental investigation was carried out in order to verify the compressive strength, flexural strength, equivalent bending strength, rebound rate of shotcrete according to silicate accelerator, aluminate accelerator, cement mineral accelerator respectively and to especially evaluate the performance of shotcrete using cement mineral accelerator for high quality. The test result of compressive strength was showed that all accelerators were satisfied the required test value for each age, for the requirement of having the $75\%$ or higher compressive strength ratio to plain concretes at 28 days, cement mineral accelerator with $87\%$ compressive strength ratio was only satisfied. In flexural strength test, cement mineral accelerator was satisfied the flexural strength requirement in steel fiber reinforced shotcrete for each age. Aluminate type was conformed to the requirement for 28 days, but not at 1 day, silicate type was failed to satisfy standard requirement. Rebound rate was measured between $11{\~}19\%$ and cement mineral accelerator was showed comparatively lower rebound rate. Based on the test results, cement mineral accelerator exhibited excellent strength improvement and lower rebound rate compared to the conventional accelerator, its result is showed the possibility of making high performance shotcrete.

A Study on the Acceptance Decision Factors for Mobile Easy Payment Services in Digital Convergence Media Ara: Focusing Samsung Pay (디지털융합미디어시대 모바일 간편 결제서비스 수용결정요인에 관한 연구: 삼성페이를 중심으로)

  • Kim, Cha-Keun;Kim, Joung-Gun;Choi, Seong-Jhin
    • Journal of Digital Convergence
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    • v.15 no.4
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    • pp.213-221
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    • 2017
  • The purpose of this study was to examine the acceptance decision factors for mobile easy payment services focused on samsung pay. To attain these purpose, the subjects for data were 229 university students. The data were analyzed by path analysis using SPSS 21 program and AMOS program. The results were as follows: First, Perceived ease of use influenced positively on mobile easy payment service attitude. Second, Perceived usefulness influenced positively on mobile easy payment service attitude. Third, Perceived ease of use influenced positively on intention of continuous use. Fourth, Perceived usefulness influenced positively on intention of continuous use. Fifth, Attitude influenced positively on intention of continuous use. Sixth, Perceived risk influenced not significantly on intention of continuous use. This study identified the acceptance decision factors for mobile easy payment services as perceived ease of use, perceived usefulness and attitude.

A Study on the Use of Mobile Payment Service by Korean Youth (우리나라 청소년들의 모바일 간편 결제서비스 이용에 관한 연구)

  • Moon, Jae-Young
    • The Journal of the Korea Contents Association
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    • v.20 no.12
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    • pp.492-497
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    • 2020
  • Today, banks around the world are making great efforts to adapt to the rapidly changing internal and external environment changes caused by the development of IT technology and to gain a competitive advantage in the market. In particular, in line with the rapid growth of smartphone usage, financial services are also provided in a variety of ways using Fintech, and one of the fastest growing areas is mobile simple payment. Mobile payment service is a financial service that pays the purchase price using a portable mobile device. As fintech, a convergence of financial services and information technology, it is recently used not only in financial services, but also in various industries. It is used in all fields where payment functions such as distribution are available. In the case of mobile cards, it shows that the usage rate of people in their 20s and 30s is increasing very much, so it can be said that the use of mobile payment services will continue to increase in the coming future. We know that simple payments are being used. However, it can be said that the research on the use of mobile payment services by these teenagers is somewhat incomplete. Therefore, this study investigated what factors are important for Korean teenagers to use mobile payment services. As a result, among the five hypotheses presented in this study, all hypotheses were adopted except for , which states that cash usage habits have no effect on innovation.

Proposal of Promotion Strategy of Mobile Easy Payment Service Using Topic Modeling and PEST-SWOT Analysis (모바일 간편 결제 서비스 활성화 전략 : 토픽 모델링과 PEST - SWOT 분석 방법론을 기반으로)

  • Park, Seongwoo;Kim, Sehyoung;Kang, Juyoung
    • Journal of Intelligence and Information Systems
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    • v.28 no.4
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    • pp.365-385
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    • 2022
  • The easy payment service is a payment and remittance service that uses a simple authentication method. As online transactions have increased due to COVID-19, the use of an easy payment service is increasing. At the same time, electronic financial industries such as Naver Pay, Kakao Pay, and Toss are diversifying the competition structure of the easy payment market; meanwhile overseas fintech companies PayPal and Alibaba have a unique market share in their own countries, while competition is intensifying in the domestic easy payment market, as there is no unique market share. In this study, the participants in the easy payment market were classified as electronic financial companies, mobile phone manufacturers, and financial companies, and a SWOT analysis was conducted on the representative services in each industry. The analysis examined the user reviews of Google Play Store via a topic modeling analysis, and it employed positive topics as strengths and negative topics as weaknesses. In addition, topic modeling was conducted by dividing news articles into political, economic, social, and technology (PEST) articles to derive the opportunities and threats to easy payment services. Through this research, we intend to confirm the service capabilities of easy payment companies and propose a service activation strategy that allows gaining the upper hand in the market.