• Title/Summary/Keyword: 개념 정보 모델

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Design and Analysis of Ubiquitous Customer Relationship Management System Based on Near Field Communication (근거리 무선 통신 기반 유비쿼터스 고객 관계 관리 시스템의 설계 및 분석)

  • Jun, Jung-Ho;Park, Hyun-Soo;Lee, Kyoung-Jun
    • Information Systems Review
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    • v.14 no.1
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    • pp.37-65
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    • 2012
  • This research aims to design and analyze a ubiquitous customer relationship management system based on near field communication which can be applied to stores in off-line environment. The existing customer relationship management system has been used mainly for stores in off-line environment to issue a royalty card, to stamp a seal on the purchase goods, and to manage the history of customers' visits and purchases. But, the existing system has two weaknesses; it makes difficult for a store manger not only to acquire a wealth of customer data but also to systematically manage the acquired data. In particular, the effectiveness and efficiency of the royalty card are questioned when a customer makes purchases in the store in that the customer frequently does not carry it or loses it. So, this research suggests a ubiquitous customer relationship management system where a tag for near field communications is attached to a store in off-line environment; a store manager can collect and manage easily customer's dada and customers can seamlessly acquire store's information. To do this, this research conducts the followings. First, we review the previous researches of customer relationship management to examine the concept of ubiquitous customer relationship management. Second, from the examination, we draw the factors to be considered in ubiquitous customer relationship management system based on near field communication. Third, we propose a scenario where the suggested system is used. Fourth, we analyze the participants' values and the process that will be used for the suggested system. Finally, we discuss the possibility of the application of this system to real business environment from various viewpoints.

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Measuring CSV Performance: An Explorative Study on Strategic Activities in Converged Home Appliance Industry (공유가치창출을 위한 가전산업의 전략적 활동 및 성과 측정에 관한 연구)

  • Lee, Hye Sun;Park, Soo Kyung;Cho, Ji Yeon;Kim, Taisiya;Lee, Bong Gyou
    • Journal of Internet Computing and Services
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    • v.16 no.3
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    • pp.117-126
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    • 2015
  • The concept of Creating Shared Value (CSV) has emerged as a solution for companies' sustainable growth and social problems through collaboration of business activities and social demand. Therefore, studies on shared value creativity and measurement of companies' performances are required. However, most recent studies have applied the CSV concept to existing business models or measure shared value considering only economic value. Few studies have considered the appropriateness of applying the CSV or discussed performance measurement with respect to industry characteristics. This study selects the industry expected to have the greatest created value with applying the CSV, and then suggests measurement of performance in this industry. First, through the expert interview, the study selects one from among South Korea's 10 main industries, which is expected to solve social demand through convergence with the IT industry, and to create new value for a traditional industry. The Home Appliance industry was selected as appropriate, because it has industrial growth stagnation under the smart environment. Moreover, it is facing problems such as energy savings and environmental issues. The study goes on to suggest, based on Michael Porter's three strategic levels, measurement variables of the value creation process and performance. This study has limitations from an empirical perspective. However, as the interest of applying CSV to business is growing, it is meaningful to explore the CSV strategies activities and measurement performance based on industry-specific characteristics.

A Study on the Relationship between Patenting Activity Factors and Company Performance of Korean IT Industry (국내 IT기업의 특허활동요인이 경영성과에 미치는 영향 연구)

  • Kim, Chang Bong;Park, Jeong Ho
    • International Commerce and Information Review
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    • v.18 no.3
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    • pp.249-273
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    • 2016
  • Recently companies consider the patent activity as one of the critical factor for success in global economy even though one of the enterprise's competitiveness factor was productivity in past industry economy. Since there are so many patent dispute globally in IT industry, it is very important for companies to register and manage patents strategically. Therefore, this research analyze relationship between Financial result and 3 patent activity factors like productivity, effectiveness, and high-quality by investigating patent and financial data of 217 Korean IT enterprises. This paper get the following results after building research model and hypothesis based on resource-based theory and analysing the data sets using multiple regression model. First, effectiveness and high-quality of patents showed positive(+) effect on growth of total assets of IT enterprises. Second, three factors of patent activities do not have significant results with average increase rate of sales. Third, only high-quality of patents have positive(+) effect on average increase rate of net income. The differentiation factor of this research is that this paper categorized patent activity factors as quantitative and qualitative factors, and practically suggested strategic direction of patent activities of IT companies which face serious patent distribute globally.

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The Study on the Directions of KCR4 under the New ICP 2009 (국제목록원칙 2009 제정에 따른 한국목록규칙의 방향성에 관한 연구)

  • Lee, Mi-Hwa
    • Journal of the Korean Society for Library and Information Science
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    • v.46 no.2
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    • pp.261-280
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    • 2012
  • This study seeks to replace PaRIS Principles and find directions of revising KCR4 by analyzing the international Cataloging Principles 2009(ICP 2009) established in the environment of Machine Readable Cataloging. ICP 2009 was reflected in cataloging rules such as RDA and ISBD 2010 as the minimal principles for uniformity in establishing each nation's cataloging rules. In contrary, KCR4 needs to be revised because it has never been changed after 2003, and has only description rules without any rules for the choice and forms of access points. Therefore, this study aims to grasp requirements that should be reflected in KCR4 through analyzing ICP 2009. In first step, it is to grasp the features of ICP 2009 by comparing PaRIS Principle and ICP 2009 and to compare KCR4 in aspects of ICP 2009. The detailed elements for comparison between ICP 2009 and KCR4 are scope, general principles, entitles, attributes, and relationships, objectives and functions of the catalogue, bibliographic description, access points, foundations for search capabilities as the contents of ICP 2009. As a result, this study could give some directions of KCR4 in the future. First, ISBD 2010 and conceptual models should be reflected in KCR4 in description. Second, it should regulate the authority access points in KCR4 based on ICP 2009. Third, it will describe essential access points of work and expression attributes in bibliographic records and authority records to find works and expression. This study will contribute to guide the national cataloging rules.

Business Architecture Design of a Highway Asset Management System (도로자산관리시스템의 업무아키텍처 설계)

  • Nah, Hei-Suk;Lim, Jong-Tae
    • The Journal of the Korea Contents Association
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    • v.11 no.12
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    • pp.931-942
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    • 2011
  • As the social infrastructure becomes deteriorated, its maintenance cost has been increased rapidly. There are growing needs to manage facilities systematically to reduce this kind of maintenance budget, and furthermore to avoid safety accidents in Korea. Asset management is widely used in New Zealand, the United States, Great Britain to manage their social facilities. In these countries, standardized information model and its system are developed and in service for asset management. There are several researches on asset management of social infrastructure in Korea, and the KTAM-40 work procedure is one of the main results for these researches. In this paper, the IIMM of New Zealand and the KTAM-40 of Korea, were surveyed to develop a business architecture of the highway asset management system. A new business architecture for the highway asset management system is proposed based on the KTAM-40 work procedure: First, the organization and its role for the highway asset management are defined. Second, business functions of the highway asset management are classified. Third, the highway asset management functions and the flow of information are defined. In the last section, differences between the newly designed architecture and the other systems' architecture is reviewed.

Wireless u-PC: Personal workspace on an Wireless Network Storage (Wireless u-PC : 무선 네트워크 스토리지를 이용한 개인 컴퓨팅 환경의 이동성을 지원하는 서비스)

  • Sung, Baek-Jae;Hwang, Min-Kyung;Kim, In-Jung;Lee, Woo-Joong;Park, Chan-Ik
    • Journal of KIISE:Computing Practices and Letters
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    • v.14 no.9
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    • pp.916-920
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    • 2008
  • The personal workspace consists of user- specified computing environment such as user profile, applications and their configurations, and user data. Mobile computing devices (i.e., cellular phones, PDAs, laptop computers, and Ultra Mobile PC) are getting smaller and lighter to provide personal work-space ubiquitously. However, various personal work-space mobility solutions (c.f. VMWare Pocket ACE[1], Mojopac[2], u-PC[3], etc.) are appeared with the advance of virtualization technology and portable storage technology. The personal workspace can be loaded at public PC using above solutions. Especially, we proposed a framework called ubiquitous personal computing environment (u-PC) that supports mobility of personal workspace based on wireless iSCSI network storage in our previous work. However, previous u-PC could support limited applications, because it uses IRP (I/O Request Packet) forwarding technique at filter driver level on Windows operating system. In this paper, we implement OS-level virtualization technology using system call hooking on Windows operating system. It supports personal workspace mobility and covers previous u-PC limitation. Also, it overcomes personal workspace loading overhead that is limitation of other solutions (i.e., VMWare Pocket ACE, Mojopac, etc). We implement a prototype consisting of Windows XP-based host PC and Linux-based mobile device connected via WiNET protocol of UWB. We leverage several use~case models of our framework for proving its usability.

A study on the new Business Opportunity of E-Commerce (e-비즈니스의 기회창출 방안에 대한 연구)

  • Cho, Jae-Wan;Ko, Chang-Bae
    • Information Systems Review
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    • v.4 no.2
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    • pp.191-208
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    • 2002
  • In the area of new millennium of twenty first century, one of the urgent and critical research issues in commerce area is the regenerating of new business opportunities from the high value added perspectives. With this motivation, in this paper, we create new on-line e-businesses with the speed of lightning their affiliated supply, finance and business communities - which are involved in more and more tightly connected, open trading - we find that we need to deal with hundreds of business collaborative partners, millions of buyers and sellers while we have to face incompatible IT systems. Challenges of new business opportunities linking multi-enterprise data and processes cost effectively, reliably and securely in real time remains an open area in e-business. This challenge we shall describe as the problem of synchronization of multiple enterprise collaborative e-business opportunities (production related), value (finance related), business (operations related) in new business opportunity and infrastructure integrated all together over the off-line and online basis. It brings a new e-commerce opportunities infrastructure into this profitable challenge: by extracting and tracking new business information, new trends in the events of e-business processes. The transformation of the traditional commerce into this type of electronic based commerce can be interpreted as new Cultural Revolution. The revolution will be a new paradigm crossing over the geographical, and organizational zone, restructuring enterprise business process infrastructure.

Study on the Maintenance Cost of Railway Infrastructure Using Line Classification and TMV Data (선로등급 및 검측차 검측정보를 고려한 철도시설 유지보수비용 산정에 관한 연구)

  • Kim, In Kyum;Lee, Jun S.;Choi, Il Yoon;Lee, Hoo Seok
    • Journal of the Korean Society for Railway
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    • v.20 no.2
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    • pp.275-287
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    • 2017
  • During the feasibility study of new rail lines, maintenance cost of railway infrastructure has mostly been estimated based on the track length and on simplified parameters; however, the estimation reliability can be improved by employing the correction factor from UIC 715, as well as the line classification in UIC 714. The correlations between maintenance cost and various parameters such as weighted track length based on line classification, radius of curvature, gradient and worn -out rate have been analyzed according to the case studies. Prediction of the maintenance cost has been carried out using the cost data, which were representative of the whole cost data; as a result, it was demonstrated that a cost model based on the line classification and the correction factor was more reliable than the existing models. Furthermore, possibilities of using data from both the track measurement vehicle and from the maintenance information system, which are under development, have been investigated and, based on this investigation, a combined cost model using line classification, radius of curvature, gradient and worn-out rate, among other factors, will be proposed in the near future.

Development of a GIS-Based Basin Water Balance Analysis Model (GIS 기반의 유역물수지 분석모형 개발)

  • Hwang, Eui-Ho;Kim, Kye-Hyun;Park, Jin-Hyeog;Lee, Geun-Sang
    • Journal of the Korean Association of Geographic Information Studies
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    • v.7 no.4
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    • pp.34-45
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    • 2004
  • Existing Semangeum's water balance analysis simplifies whole basin to single basin and achieved volume of effluence that produce by Kajiyama way to foundation. But Semangeum is complicated and various rice-wine strainer supply system. And there is difficulty to apply as elastic when water balance element is changed at free point. Divided to unit possession station for suitable water balance analysis model application to Semangeum in this study. And developed basin water balance model of GIS base that can do details analysis is bite about development and transfer of an appropriation in the budget of basin water resources. Achieved study including abstraction and concept design that use UML (unified modeling language) diagram for details analysis, stream network composition for rice-wine strainer supply system application, preprocessing of GIS base and postprocessing module development, model revision and verification etc. Support of this water balance analysis model is available to establish efficient water resources administration plan through outward flow process analysis of water resources. And support is considered to be possible in more convenient and, reasonable water resources administration way establishment by minimizing manual processing in systematic water resources government official to user and support diversified analysis system.

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A Formal Modeling of Managed Object Behaviour with Dynamic Temporal Properties (동적 시간지원 특성을 지원하는 망관리 객체의 정형적 모델링)

  • Choi, Eun-Bok;Lee, Hyung-Hyo;Noh, Bong-Nam
    • The Transactions of the Korea Information Processing Society
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    • v.7 no.1
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    • pp.166-180
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    • 2000
  • Recommendations of ITU-T and ISO stipulate the managerial abstraction of static and dynamic characteristics of network elements, management functions as well as management communication protocol. The current recommendations provide the formal mechanism for the structural parts of managed objects such as managed object class and attributes. But the current description method does not provide the formal mechanism for the behavioral characteristics of managed objects in clear manner but in natural language form, the complete specification of managed objects is not fully described. Also, the behaviour of managed objects is affected by their temporal and active properties. While the temporal properties representing periodic or repetitive internals are to describe managed objects behaviour in rather strict way, it will be more powerful if more dynamic temporal properties determined by external conditions are added to managed objects. In this paper, we added dynamic features to scheduling managed objects, and described, in GDMO, scheduling managed objects that support dynamic features. We also described behaviour of managed objects in newly defined BDL that has dynamic temporal properties. This paper showed that dynamic temporal managed objects provide a systematic and formal method in agent management function model.

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