• Information and Communications Magazine
• /
• v.33 no.8
• /
• pp.19-27
• /
• 2016

최근 들어 로봇 기술은 팔과 다리가 달린 인간형 로봇 휴머노이드(Humanoid)와 같이 겉모습뿐만 아니라 히노애락(喜怒哀樂)과 같은 인간의 감정을 흉내 내는 지능형 감성로봇(Emotional robot)으로 진화하고 있으며, 사물인터넷(Internet of things, IoT), 빅데이터(Big data) 및 인공지능(Artificial intelligence, AI) 기술까지 융합하는 연구가 진행되고 있다. 이러한 기술 발전을 기반으로 로봇산업은 전통적인 제조업뿐만 아니라 의료, 실버, 국방, 건설, 생활가전, 물류, 드론 등 다양한 분야에서 활용이 가능하며, 또한 교육, 문화, 예술에도 접목을 할 수 있어 넓은 분야에서 발전 가능성이 매우 큰 산업이다. 본 논문에서는 인간과 교감하는 감성로봇의 개념과 주요 기술을 소개한다. 아울러, 최근까지 연구 개발되었거나 제품으로 출시되었던 감성로봇 사례를 소개하고 향후 전망에 대해서 논의한다.

• Journal of Digital Convergence
• /
• v.15 no.2
• /
• pp.263-272
• /
• 2017

This study aimed to investigate the effect of communication competence on the relationship between emotional intelligence and self-esteem among nursing students. The study is a cross-sectional survey and the participants were 173 students from one university located in M city. Data were analyzed by descriptive statistics, t-test, ANOVA, Pearson's correlation, and multiple regression and Sobel test to test the significance of a mediation effect using SPSS 21 software. Results of the multiple regression were that communication competence had a significant positive effect on self-esteem and played a partially mediating role between emotional intelligence and self-esteem in nursing students. These findings imply that communication competence is important to improve the level of self-esteem in nursing students. This study highlights the value of fostering communication competence and the need to develop various convergence education strategies to promote communication competence in a balanced way to cultivate nursing students' self-esteem.

• The Journal of the Korea Contents Association
• /
• v.22 no.1
• /
• pp.444-455
• /
• 2022

The purpose of this study is to examine the roles of emotional intelligence and knowledge sharing, while focusing on the customer orientation of flight attendants, to identify the strategies to improve the quality of services provided by flight attendants. For this purpose, the researcher examined the relationships between emotional intelligence and customer orientation, as well as the impact of knowledge sharing in the process. The survey was conducted over three weeks from May 6, 2021, to May 27, 2021, and the 426 questionnaires recovered were analyzed using statistical software programs SPSS 23.0 and AMOS 23.0. The findings of this study are as follows; First, the emotional intelligence of flight attendants had a positive impact on customer orientation. Second, the emotional intelligence of flight attendants had a positive impact on knowledge sharing. Third, the knowledge sharing of flight attendants had a positive impact on customer orientation. Fourth, in the relationship between the emotional intelligence of flight attendants and their customer orientation, knowledge sharing had a significant mediating effect. Based on the findings of this study, it would be possible to consider support strategies for organizations, including the training programs for enhancing the emotional intelligence of flight attendants and a corporate culture in which knowledge sharing can be promoted.

• Journal of Industrial Convergence
• /
• v.21 no.11
• /
• pp.117-124
• /
• 2023

This study is a descriptive research study to determine the relationship between nursing students' emotional intelligence, communication competence, interpersonal competence, and adaptation to college life, and to identify factors that adaptation to college life. The subjects of the study were 173 nursing students attending a university in G City, and data collection was conducted from September 10 to October 10, 2022 Descriptive statistics, t-test, ANOVA, Pearson correlation coefficient, and multiple regression analysis were performed on the collected data using SPSS 25.0 program. The results showed a significant positive correlation between emotional intelligence(r=.760, p<.001), communication competence(r=.600, p<.001), and interpersonal competence(r=.451, p<.001). Factors that have a significant impact on adaptation to college life include emotional intelligence(𝛽=.543, p<.001), communication competence(𝛽=.433, p=.001), and interpersonal competence(𝛽=.283, p<.031). The total explanatory power of these variables on adaptation to college life was 59.9%, and emotional intelligence was confirmed to be the main influencing factor.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.16 no.1
• /
• pp.380-388
• /
• 2015

This purpose of the study is to investigate the influence of critical thinking disposition and emotional intelligence on clinical competence of nursing students. A self-reported questionnaire was filled out by 175 Korean nursing students from September 5 to September 12, 2013. Data were analyzed by frequencies, t-test, ANOVA, Pearson's correlation, multiple regression using SPSS Win 18.0. Critical thinking disposition showed a close correlation with emotional intelligence in nursing students(r=.582, p<.001). Critical thinking disposition and emotional intelligence explained 36.7% of total variance of clinical competence in nursing students. Therefore, it is necessary to develop and implement the curriculum and program for improving critical thinking disposition and emotional intelligence of nursing students.

• The Journal of the Korea Contents Association
• /
• v.13 no.12
• /
• pp.470-483
• /
• 2013

The purpose of this study is to examine the relationship among the emotional labor, service commitment and customer orientation in hotel service context. Moreover, this study was designed to test the moderating effect of supervisor's emotional intelligence to provide fundamental and practical data for hotel industry. In this study, 4 hypotheses based on literature reviews were employed. A questionnaire was also developed based on previous studies. A convenience sample of 318 hotel employees was surveyed and a total of 297 usable questionnaires were analyzed. Then the data and hypotheses were examined using multiple regression analysis using SPSS 18.0. The results are as follows. Firstly, emotional labor was divided into 'emotional dissonance', 'emotional frequency', 'emotional diversity' and 'emotional intensity' according to the literature review. Analysis showed that emotional labor has partial effects on service commitment accordingly. Secondly, service commitment has positive effect on customer orientation. Thirdly, emotional labor has partial effects on customer orientation. Lastly, supervisor's emotional intelligence has partial moderating effects between emotional labor and customer orientation. Continuous and systematic training should be conducted to administer 'emotional labor'.

• Proceedings of the Korea Multimedia Society Conference
• /
• 2002.05d
• /
• pp.812-822
• /
• 2002

The interface metaphor has been evolved gradually from desktop to agent-oriented paradigm. Multimedia contents could be simply recognized as the multimodal communicational interface. In this respect, the emotional agents are actively focused as the research topics to test the possibility for realizing anthropomorphized and sympathetic interfaces. In this paper, the emotion generation model for tutoring agents is suggested.

• Korean Journal of Child Studies
• /
• v.27 no.3
• /
• pp.53-66
• /
• 2006

An experimental group consisting of 15 boys and 13 girls, and a control group of 12 boys and 18 girls comprised the 58 five-year-old kindergarten sample of this study. Teachers measured children's emotional intelligence with the Emotional Intelligence Rating Scale(Kim, 1998); educational activities for the emotions focusing on self-awareness, self-management, self-motivation, empathy, and social skills were carried out with the experimental group. ANCOVA confirmed effectiveness of the educational activities; the experimental group had higher scores than the control group on self-awareness and expression of emotion, emotional regulation, and awareness of others' emotion. Children of the experimental group also showed higher interpersonal abilities in teacher and in peer relationships than the control group.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.20 no.8
• /
• pp.231-239
• /
• 2019

The purpose of this study was to investigate the relationship between the satisfaction with clinical practice, the emotional intelligence, the caring efficacy and the resilience of nursing students, and also to identify the factors affecting their satisfaction with clinical practice. The subjects of this study were 253 third and fourth year nursing students who had experience with clinical practice at 5 colleges in D and K cities and G do. The data was collected by using self-reported questionnaires from October 1 to November 23, 2018. The data was then analyzed using an independent t-test, one-way ANOVA, Pearson's correlation and stepwise multiple regression analysis with the PASW/WIN 20.0 program. Satisfaction with clinical practice was significantly different according to satisfaction with nursing as a major. Satisfaction with clinical practice had significant correlations with emotional intelligence, caring efficacy and resilience. The factors affecting the satisfaction with clinical practice were caring efficacy, resilience and emotional intelligence, and the explanatory power of these models was 43.4%. Therefore, these results imply the need to develop education programs to improve caring efficacy, resilience and emotional intelligence, because all of these factors will contribute to the nursing students' satisfaction of clinical practice.

• Journal of The Korean Association of Information Education
• /
• v.21 no.5
• /
• pp.527-535
• /
• 2017

In this study, we analyzed the image of artificial intelligence recognized by elementary students using semantic differential scale. First, we extracted 23 pairs of image adjectives related to perception of artificial intelligence. Adjectives were classified into three types related to recognition, emotion and ability and 827 elementary students were examined. Image factors were classified into four factors: convenience, technological progress, human-friendliness, and concern. As a result, they showed a clear image that artificial intelligence is clever, new, and complex but exciting. In comparison with variables, female students, coding experience and older students thought that artificial intelligence was more human-friendly and technological progressive.