벤처창업연구 (Asia-Pacific Journal of Business Venturing and Entrepreneurship)

  • 제18권6호
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  • Pages.117-132
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  • 2023
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  • 1975-7557(pISSN)
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  • 2671-9509(eISSN)
한국벤처창업학회 (The Korean Society of Business Venturing)
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플랫폼 서비스 가치와 수수료에 대한 경제적 고찰

Economic Perspectives on Online Platforms: Scenario-based Case Studies

  • 투고 : 2023.10.09
  • 심사 : 2023.12.26
  • 발행 : 2023.12.31
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초록

최근 COVID-19 확산과 함께 온라인 쇼핑 시장의 규모가 지속적으로 증가하여 다양한 온라인 거래 플랫폼이 시장에 등장함에 따라 많은 소상공인이 플랫폼에 입점하고 있다. 이처럼 최근 소상공인의 플랫폼 활용이 크게 늘어나면서 적정 수수료에 대한 이슈가 제기됨에 따라 플랫폼 활용과 수수료에 대한 사회적 논의의 필요성이 제기된다. 현재 수수료에 대한 논의는 대부분 부정적인 측면에서 특정 사례 중심으로 이루어지고 있으며 플랫폼의 활용 가치와 수수료를 종합적으로 고려한 체계적인 논의는 부족한 실정이다. 따라서 본 연구는 플랫폼 서비스 활용 가치와 수수료 비용을 함께 고려하여 플랫폼 수수료에 대한 체계적이고 종합적인 이해를 목적으로 한다. 이를 위해 플랫폼 서비스별 경제적 가치를 추산하여 세부적으로 분석하였다. 온라인 플랫폼 사용이 활발한 배달 서비스, 이커머스 두 업계를 선정하고 판매자가 플랫폼 서비스를 이용함으로써 발생하는 기대수익 변화에 주목하였고, 판매자의 플랫폼 입점 여부, 서비스 이용 여부 등 시나리오별로 추산한 매출과 비용을 기반으로 기대수익을 비교분석하였다. 연구 결과, 플랫폼 입점과 플랫폼 서비스 활용은 매출 상승과 비용 절감을 가능하게 하며, 이는 판매자의 기대수익에 긍정적인 영향을 미치는 것으로 나타났다. 본 연구를 통해 플랫폼 수수료를 플랫폼 서비스 이용과 이에 따른 가치 획득에 대한 사용료 관점으로 이해하고 이를 기반으로 플랫폼 서비스와 수수료의 경제적 가치를 추산하여 플랫폼 서비스 활용 가치와 비용을 종합적이고 체계적인 논의로 확대하고자 한다.

With the recent spread of COVID-19, the size of the online shopping market continues to increase, and various online platforms are appearing in the market, and many small and medium businesses are entering the platform. As the recent increase in the use of the platform by small andmedium businesses as raised the issue of appropriate platform fees, the need for social discussions on the use of the platform and fees is raised. Currently, most discussions regarding fees primarily focus on specific cases from a negative perspective, and discussions that comprehensively consider the platform's utilization value and fees are insufficient. Therefore, this study aims to systematically and comprehensively understand platform fees by considering the value of using platform services and commission costs together. To achieve this, the economic value of each platform service was estimated and analyzed in detail. It selected two industries that are actively using online platforms, delivery services and e-commerce, and paid attention to changes in expected profits generated by sellers using platform services, and compared and analyzed expected profits based on estimated sales and costs for each scenario, such as whether sellers entered the platform and whether they used the service. As a result of the study, our results that entering the platform and using the platform service enable sales increase and cost reduction, which have a positive effect on the seller's expected profit. Through this study, we intend to understand platform fees from the perspective of user fees for platform service use and value acquisition, and based on this, estimate the economic value of platform services and fees to expand the value and cost of using platform services to a comprehensive and systematic discussion.

키워드

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