정보관리학회지 (Journal of the Korean Society for information Management)

  • 제40권4호
  • /
  • Pages.229-257
  • /
  • 2023
  • /
  • 1013-0799(pISSN)
  • /
  • 2586-2073(eISSN)
한국정보관리학회 (Korean Society for Information Management)
권호 표지
DOI QR코드

DOI QR Code

독서공간으로서 학교도서관 공간특성 요소에 대한 중학생 이용자 인식에 관한 연구

A Study on Middle School Student Users' Perceptions of Spatial Characteristics of School Libraries as Reading Spaces

  • 정문지 (연세대학교 교육대학원 사서교육전공) ;
  • 이지연 (연세대학교 문헌정보학과)
  • 투고 : 2023.11.20
  • 심사 : 2023.12.09
  • 발행 : 2023.12.30
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

본 연구는 독서공간으로서의 학교도서관에 주목하고 독서를 위한 학교도서관 이용 시 공간특성 요소에 대한 중학생 이용자의 인식을 파악하는데 목적이 있다. 선행연구와 예비 연구를 통해 공간특성 요소를 선정하고 각 공간특성 요소에 대해 학생들이 중요하게 생각하는 정도와 충족하는 정도를 살펴보고자 하였다. 그리고 이용자의 인식이 이용현황 및 학교도서관 독서활동 경험에 따라 차이가 있는지 살펴보았으며, 학교도서관 이용자 만족도와 지속이용의도에 영향을 미치는지 파악하였다. 더불어 공간특성 요소의 인식이 지속이용의도에 영향을 미치는데 있어 학교도서관 이용자 만족도가 매개 역할을 하는지 검증하고자 하였다. 이를 위해 중학교 4곳에 재학 중인 342명의 학생을 대상으로 설문조사를 진행하였다. 연구 결과, 공간특성 요소 중 소통성, 다양성, 안전성, 편의성에 대한 이용자의 인식이 이용현황에 따라 차이를 보였으며, 소통성, 쾌적성, 분위기가 이용자 만족도에, 심미성과 소통성이 지속이용의도에 긍정적인 영향을 주는 것으로 나타났다. 이 중 소통성, 쾌적성, 분위기는 학교도서관 이용자 만족도를 매개하여 지속이용의도에 영향을 미치는 것으로 확인되었다. 본 연구는 독서를 위한 공간으로서 학교도서관을 조사함으로써 학생들의 독서 지원을 위한 방안을 제시하였다는 점에서 의의를 찾을 수 있다.

This study aims to understand students' perceptions of the spatial characteristics of school libraries when they use them for reading. We selected a set of spatial characteristics by reviewing the literature and conducting a preliminary investigation. Then, we examined how students perceived the importance of and how satisfied they were with each characteristic. In addition, we investigated how students' perceptions differ by the library uses and reading-related activities. We also studied whether the satisfaction of school library users affects their continued use of the libraries. We also verified whether school library user satisfaction is an intervening variable in continued-use intention, which is affected by spatial characteristics perception. We conducted a survey of 342 students from four middle schools. The analysis of the survey outcomes shows differences in library use due to spatial characteristics such as convenience, communicability, diversity, and safety. Factors such as communicability, comfortability, and ambience affected user satisfaction positively. Both aesthetics and communicability also positively influenced the continued-use intention. Furthermore, we identified that communicability, comfortability, and ambience eventually impacted the continued-use intention via user satisfaction, an intervening variable. The significance of this study is that it considered the direction of the school library to support students' reading by regarding the school library as a space for reading.

키워드

과제정보

이 연구는 2022년 대한민국 교육부와 한국연구재단의 지원을 받아 수행된 연구임 (NRF-2022S1A5C2A03093597).

참고문헌

  1. Ahn, Se-jin (2020). A Study of Teachers' and Learners' Awareness and Use of Reading Space in Elementary Schools. Master's thesis, Seoul National University.
  2. Cheon, Hee Sun & Park, Ji-Hong (2018). The effects of teacher librarians' images on the user satisfaction of school libraries. Journal of the Korean Biblia Society for Library and Information Science, 29(4), 35-55. http://dx.doi.org/10.14699/kbiblia.2018.29.4.035 
  3. Chi, Sun & Chang, Yunkeum (2017). A study on the young adult's perceptions and needs towards the public library space. Journal of the Korean Biblia Society for Library and Information Science, 28(4), 461-480. http://dx.doi.org/10.14699/kbiblia.2017.28.4.461 
  4. Choi, ManHo (2017). The effect of space configuration factors of the public library upon the user satisfaction. Proceedings of the Academic Society of Global Business Administration, 2017(1), 27-48. 
  5. Gyeongsangnamdo Office of Education (2021). Designing the School Library Space that Creates a Happy School - Gyeongsangnam-do Office of Education School Library Case Studies. ChangWon: Gyeongsangnamdo Office of Education.
  6. Hong, Dan Bi (2021). The age of hyper-connectivity, the meaning of readng, and the possibility of reading used for therapy: focusing on the characteristics and pathology of the hyperconnected era. Journal of Bibliotherapy, 13(1), 73-90. http://dx.doi.org/10.35398/job.2021.13.1.73 
  7. Kang, Geon-Hae (2006). On Relationship Between Reading Space and Behavior in Children's Library: A Case Study of The Miracle Library. Master's thesis, Ulsan University, Dept. of Architectural Engineering. 
  8. Kang, Mi-Hee & Hong, Hyun-Jin (2012a). An evaluation of importance of spatial factors in children's libraries. Journal of the Korean Society for Library and Information Science, 46(2), 219-243. https://doi.org/10.4275/KSLIS.2012.46.2.219 
  9. Kang, Mi-Hee & Hong, Hyun-Jin (2012b). Survey on the user's recognition about spatial characteristics and user behaviors in the children's library. Journal of the Korean Society for Information Management, 29(1), 253-277. https://doi.org/10.3743/KOSIM.2012.29.1.253 
  10. Kim, Hyejeong & Heo, Moah (2021). A survey on reading performance and perception in adolescence: focusing on the reasons for non-reading and aspects of smartphone use. Journal of Reading Research, 59, 9-50. http://dx.doi.org/10.17095/JRR.2021.59.1 
  11. Kim, Jiwon & Park, Ji-Hong (2021). The influence of teacher-librarians' autonomy support on middle school library users' satisfaction and continuance intention: the mediating role of three basic psychological needs. Journal of the Korean Biblia Society for Library and Information Science, 32(1), 59-87. https://doi.org/109.14699/kbiblia.2021.32.1.059  109.14699/kbiblia.2021.32.1.059
  12. Kim, Jung-Hyun (2011). A Study on Services Reality and User Satisfaction in School Libraries: Centered on the High School in Mokpo. Master's thesis, Gwangju University.
  13. Kim, Sun-Ae (2008). A study on the user satisfaction and loyalty of university library users: focusing on users of K university library. Journal of the Korean Society for Library and Information Science, 42(3), 281-299.  https://doi.org/10.4275/KSLIS.2008.42.3.281
  14. Kim, Sung-Jun (2015). A study on the development of needs assessment tool for school library facilities. Journal of the Korean Society for Library and Information Science, 49(4), 53-73. http://dx.doi.org/10.4275/KSLIS.2015.49.4.053 
  15. Korean Library Standards Special Committee (2013). Korean Library Standards. Seoul: Korean Library Association. 
  16. Lee, Byeong-Kee (2017). A study on the placeness formation of elementary and secondary school students in school libraries. Journal of Korean Library and Information Science Society, 48(2), 73-97. http://dx.doi.org/10.16981/kliss.48.2.201706.73 
  17. Lee, Hye Yoon (2009). A Study on Brand Experience Space Design Based on Experience-Centered Value. Master's thesis, Ewha Womans University.
  18. Lee, Moonkyu (1999). A study on the determinants of service loyalty. Korean Journal of Marketing, 14(1), 21-45. 
  19. Lee, Samhyung (2017). School change and reading education. Journal of Reading Research, 42, 9-28. http://dx.doi.org/10.17095/JRR.2017.42.1 
  20. Lee, Seong-young (2018). Types and meanings of reading space. Journal of Reading Research, 47, 9-36. http://dx.doi.org/10.17095/JRR.2018.47.1 
  21. Lee, Soonyoung, Kim, Haein, & Park, Shinae (2021). An Empirical Study and Case Study on the Formation of Adolescent Readers. 2020 White Paper on the Year of Adolescent Books, 160-168. 2020 Year of Adolescent Books Network. 
  22. Lee, Yeongeun (2016). The Effect of Teacher Librarians' Non-verbal Communication on User Satisfaction and Loyalty in the School Library. Master's thesis, Yonsei University.
  23. Libraries Act. Act No.18547. 
  24. Ministry of Culture, Sports and Tourism (2021). 2021 Korea National Reading Survey. Sejong: Ministry of Culture, Sports and Tourism. 
  25. Ministry of Education (2022). A Manual for Designing Innovative School Library Spaces for Future Rducation. DaeGu: Korea Education and Research Information Service. 
  26. Nam, Young-Joon, Choi, Sung-Eun, & Kim, Gyu-Hwan (2009). A case study on the users satisfaction in school library after remodeling: on the basis of a middle school library in Gyeonggi province. Journal of Korean Library and Information Science Society, 40(4), 31-60.  https://doi.org/10.16981/KLISS.40.4.200912.31
  27. Nam, Young-Joon, Moon, Jung-Hyun, & Yi, Hyun-Jung (2009). A study on user satisfaction research about spacial composition before and after remodeling university library focused on c university library. Journal of the Korean Biblia Society for Library and Information Science, 20(4), 205-222. 
  28. Park, Se Mi & Kim, Yang-woo (2015). The user satisfaction analyses for the multimedia room of academic libraries in the northeast Seoul. Journal of the Korean Biblia Society for Library and Information Science, 26(1), 5-33. http://dx.doi.org/10.14699/kbiblia.2015.26.1.005 
  29. School Library Promotion Act. Act No. 18547. 
  30. Song, Gi-Ho & Kang, Bong-Suk (2020). Analysis of current status and teacher librarians' perception about space composition and interior environment of school libraries. Journal of the Korean Biblia Society for Library and Information Science, 31(1), 67-87. http://dx.doi.org/10.14699/kbiblia.2020.31.1.067 
  31. Song, In-Jeong (2009). A Study on User Satisfaction of School Library: Focusing on Middle Schools in MokPo. Master's thesis, Chonnam National University.
  32. Yu, Ga-Hyun (2018). An Analysis of the User Satisfaction in School Libraries: Focused on the Middle and High School in Incheon. Master's thesis, Chung-Ang University.
  33. Baron, R. M. & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182. https://doi.org/10.1037/0022-3514.51.6.1173 
  34. Hayes, A. F. (2018). Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Approach (2nd ed). New York: Guilford Press. 
  35. Hernon, P. & Whitman, J. R. (2004). Delivering Satisfaction and Service Quality. 오동근, 권계순, 여지숙, 배영활, 황일원 옮김(2004). 도서관․정보센터의 고객만족경영. 대구: 태일사. 
  36. International Federation of Library Associations and Institutions (2015). IFLA/UNESCO School Library Guidelines. https://www.ifla.org/wp-content/uploads/2019/05/assets/school-libraries-resource-center s/publications/ifla-school-library-guidelines.pdf 
  37. Martensen, A. & Gronholdt, L. (2003). Improving library users'perceived quality, satisfaction and loyalty: an integrated measurement and management system. Journal of Academic Librarianship, 29(3), 140-147. https://doi.org/10.1016/S0099-1333(03)00020-X 
  38. Oliver, R. L. (1980). A cognitive model of the antecedents and consequences of satisfaction decisions. Journal of Marketing Research, 17(4), 460-469. https://doi.org/10.1177/002224378001700405
  39. Zeithaml, V. A., Berry, L. L., & Parasuraman, A. (1996). The behavioral consequences of service quality. Journal of Marketing, 60(2), 31-46. https://doi.org/10.1177/002224299606000203