DOI QR코드

DOI QR Code

The Relationship between Sports Players' SNS Interaction, Relationship Immersion, Relationship Satisfaction, and Loyalty

스포츠선수 SNS상호작용성, 관계몰입, 관계만족 및 충성도의 관계

  • 임기태 (대진대학교 교양학과, 성균관대학교 체육학(스포츠경영/마케팅 전공), 대진대학교 창의미래인재대학(교양교육))
  • Received : 2022.09.29
  • Accepted : 2022.11.01
  • Published : 2022.11.30

Abstract

The purpose of this study is to verify the relationship between sports players' SNS interaction, relationship commitment, relationship satisfaction, and loyalty. To this end, a total of 000 copies of data were obtained by conducting a survey on the online community of sports stars who followed or subscribed to sports stars through the 2022 Beijing Winter Olympics, and the results were as follows. First, it was found that sports players' SNS interaction had a positive effect on relationship commitment. Second, it was found that sports players' SNS interaction had a positive effect on relationship satisfaction. Third, it was found that relationship commitment had a positive effect on relationship satisfaction. Fourth, it was found that relationship commitment had a positive effect on loyalty. Fifth, relationship satisfaction was found to have a positive effect on loyalty.

본 연구의 목적은 스포츠선수 SNS상호작용성, 관계몰입, 관계만족 및 충성도의 관계를 검증하는 것이다. 이를 위해 이번 2022 베이징 동계올림픽을 통해 SNS 팬수가 급증한 스포츠선수의 온라인 커뮤니티를 통해 스포츠스타의 SNS를 팔로우하거나 구독하는 팬을 모집단으로 설정하여 설문조사를 실시하여 총 000부의 데이터를 확보하였으며, 그 결과는 다음과 같이 나타났다. 첫째, 스포츠선수 SNS상호작용성은 관계몰입에 정적영향을 미치는 것으로 나타났다. 둘째, 스포츠선수 SNS상호작용성은 관계만족에 정적영향을 미치는 것으로 나타났다. 셋째, 관계몰입은 관계만족에 정적영향을 미치는 것으로 나타났다. 넷째, 관계몰입은 충성도에 정적영향을 미치는 것으로 나타났다. 다섯째, 관계만족은 충성도에 정적영향을 미치는 것으로 나타났다.

Keywords

References

  1. Boyd, D. M., & Ellison, N. B. (2007). Social network sites: Definition, history, and scholarship. Journal of computer-mediated Communication, 13(1), 210-230. https://doi.org/10.1111/j.1083-6101.2007.00393.x
  2. Jun. K. J., Jun. C. S., Koo. R. H., & Shin. S. H. (2015). The Structural Relationship of SNS Interactivity between Kumdo Clubs and Customers, Relationship Flow, and Behavior Intention. The Korean Journal of Physical Education, 2015, 54(6), 297-308
  3. Ahn. J. C. (2013). A study on a corporation social network service evaluation model for using SIPS and fuzzy-AHP. an unpublished doctoral dissertation Graduate School of Seoul National University of Science and Technology.
  4. Cho. H. K. (2018). Current status of SNS marketing design and production education development plan. The convergence of cultural technology,4(4), 267-272. 10.17971/JCCT.2018.4.4.267
  5. Kwak. Y. M., Kim. W. S., & Kim. C. Y. (2020). The effect of martial arts sports SNS activities on the relationship benefits with sports star fandom. Journal of Korean Martial Arts, 22(1), 51-63.
  6. Sportal Korea (2021.09.01). As expected, Ronaldo is influential! It is 1.8 times more than the followers of 20 EPL clubs combined. retribute 22.04.28. https://www.sportalkorea.com/news/view.php?gisa_uniq=2021090114161521§ion_code=20&cp=se&sp=A
  7. Jin, S. V. (2018). Interactive effects of Instagram Foodies' Hashtagged# Foodporn and peer Users' eating disorder on eating intention, envy, Parasocial interaction, and online friendship. Cyberpsychology, Behavior, and Social Networking, 21(3), 157-167. https://doi.org/10.1089/cyber.2017.0476
  8. Park, D. Y., & Yoo, T. S. (2017). The structural relationship between the interaction, information, reliability, favorable consumer attitude, and intention to use Instagram related to hair shop. Korea Design Forum, 57(0), 41-52. https://doi.org/10.21326/ksdt.2017..57.004
  9. Steuer, J. (1992). Defining virtual reality: Dimensions determining telepresence. Journal of communication, 42(4), 73-93. https://doi.org/10.1111/j.1460-2466.1992.tb00812.x
  10. Rafaeli, S., & Sudweeks, F. (1997). Networked interactivity. Journal of computer-mediated communication, 2(4), JCMC243.
  11. Lee K. Y. & Sung, D. G. (2018). A study on the factors influencing the immersion experience and satisfaction of YouTube users. Journal of the Korean Society of Contents, 18(12), 660-675.
  12. Ko, H. K., Heo, N., & Noh, J. H.(2021). Analysis of perceived interaction with AI teachers through role-play presentation (RPP). A-Mathematics Education, 60 (3), 321-340.
  13. Yang S. J. (2012). The impact of perceived interaction on loyalty to mobile websites. Entrue Journal of Information Technology, 11(2), 259-275.
  14. Hong, S. T., & Lee, Y. G. (2014). B1-4: Reconsideration of the Freemium Strategy - Focusing on the Free to Play Strategy in the Mobile Game Content Industry. Korean Society of Aeronautical Management, 2014, 53-53.
  15. Hwang, S. J. & Lee, J. S. (2013). Using interaction-based weaving design development water pump control technology. Basic Plastic Studies, 14(5), 709-721.
  16. Kim, M. J. & Shin, S. Y. (2013). The effect of perceived interaction on mobile fashion shopping mall purchase intention. The Study of Doubles Culture, 21(6), 891-906.
  17. Lim, S. H. (2020). The effect of interactivity and relationship quality on consumers' purchase intention in social commerce using live streaming. Journal of Distribution Management, 23(5), 5-20.
  18. Lee N. J., Wang B,, & Choi J. S. (2014). The effect of interaction, trust, and perceptual characteristics on purchase intention in Internet shopping - focusing on Chinese Internet shopping users. Journal of Distribution Management, 17(4), 19-28.
  19. Lee J. H. (2010). Correlation between interactive media and marketing. Korea Design Forum, 29, 319-326.
  20. Kang J. S. (2018). The effect of SNS interaction of sports channels on acceptance attitude and viewing intention. Journal of the Korean Society of Social Sports, 74, 243-252.
  21. Kim C. H. & Ko J. S. (2012). Structural relation ship between sports club SNS identification and sports fan interaction and behavioral intention. Research in Advertising, 23(8), 87-111.
  22. Kim H. Y., & Kim J. B. (2013). The effect of social media attributes of professional sports clubs on club image, club satisfaction, and club loyalty. Journal of the Korean Physical Education Association, 52(6), 321-334.
  23. Hwang J. S. (2006). Perceived interaction, Internet usage motivation, and involvement as factors influencing attitudes toward websites. Journal of Advertising and Public Relations, 8-1
  24. Sundar, S. S., Kalyanaraman, S., & Brown, J. (2003). Explicating web site interactivity: Impression formation effects in political campaign sites. Communication research, 30(1), 30-59. https://doi.org/10.1177/0093650202239025
  25. McMillan,S.J.,& Hwang,J.S.(2002).Measures of perceived interactivity: An Exploration of the Role of direction of communication, user control and timein shaping perceptions of interactivity. Journal of Advertising.31(3),29-42. https://doi.org/10.1080/00913367.2002.10673674
  26. Floyd, F. J., & Bakeman, R. (2006). Coming-out across the life course: Implications of age and historical context. Archives of sexual behavior, 35(3), 287-296. https://doi.org/10.1007/s10508-006-9022-x
  27. Deighton, John (1996), "The Future of Interactive Marketing," Harvard Business Review, November -December, 151-152.
  28. Rafaeli, Sheizaf and Fay Sudweeks (1997), "Networked Interactivity", Journal of Computer Mediated Communication, Vol.2, No 4.
  29. Cho S. N, Kim H. K., Kim D.-K., & Jung C. H. (2013). The effect of perceived interaction in online games on satisfaction and loyalty. Journal of the Korean Entertainment Industry Association 7(2), 1-8
  30. Kim J. S. (2022). The causal relationship between exercise satisfaction and exercise continuity in the interaction between Pilates leaders and participants. Journal of the Korean Society of Applied Science and Technology, 29(2), 324-334.
  31. Kwak K. Y. (2011). Effect of the golf driving range relationship marketing strategy on customer trust and customer commitment. an unpublished master's thesis Yongin University.
  32. Park S. Y. (2013). The effect of customer relationship bond on customer assets through customer satisfaction and love. an unpublished doctoral dissertation Pukyong National University.
  33. Lee H. J. (2013). The impact of bond strategies on trust, solidarity and affinity in neighboring stores. an unpublished doctoral dissertation Graduate School of Soongsil University
  34. Jeon G. J., Moon B. R., Kim N. R., Shin S. H., & Jeon C. S. (2015). The effect of SNS interaction between kendo trainees on the quality of the relationship and long-termrelationship orientation. Journal of the Korean Physical Education Association, 54(5), 491-502.
  35. Kim W. K. (2009). The effect of the relationship characteristics with the leader of the sports welfare facility on the trust in the leader, the quality of the relationship with the welfare facility, and loyalty. Unpublished Ph.D. thesis, Kyung Hee University Graduate School of Physical Education.
  36. Nam E. W. (2011). The effect of blogging characteristics on relationships and behavioral intentions. Unpublished Ph.D. thesis, KyungnamUniversity General Graduate School.
  37. Ryu J. M, (2003). A Study on the Effect of Marketing Mix Elements on Brand Assets Journal of Korean Industrial Management, 1(1), 41-70.
  38. Seo H. J. (2004). The effect of the brand asset component of professional soccer on brand loyalty. Unpublished Ph.D. thesis, Graduate School of Dankook University.
  39. Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological bulletin, 103(3), 411. https://doi.org/10.1037//0033-2909.103.3.411
  40. Joo E. S. (2022). The impact of IT affordance in live commerce on interaction, immersion, and purchase intention. Journal of the Korean Society for Content, 22(2), 734-751.
  41. Kim, Y., & Nam, Y. (2022). Analysis of User Experiences to Improve Elementary Learner's Interactivity in the Exhibition Appreciation Class through Metaverse platform: Focusing on Zepeto. Journal of Korea Multimedia Society, 25(3), 476-492. https://doi.org/10.9717/KMMS.2022.25.3.476
  42. Joo, E. (2022). The Effects of Live Commerce's IT Affordance on Interactivity, Immersion, and Purchase Intention. The Journal of the Korea Contents Association, 22(2), 734-751. https://doi.org/10.5392/JKCA.2022.22.02.734
  43. Kwon Y. A, Lee H. S, & Park H. J. (2022). Analysis of the impact of system quality, content quality, and interaction on satisfaction with video lectures and intention to continue using them. Culture and Convergence, 44, 251-268.
  44. Shang, B.(2022). The effect of interactivity, difficulty in making decisions, pleasure, and regret on viewing satisfaction in the process of watching interactive movies. an unpublished master's thesis Ewha Womans University Graduate School.
  45. Oh K. M, Kim D. Y., Kim M. S., & Byun K. Y. (2022). Analysis of the characteristics and influencing factors of interaction in online classes under the COVID-19 situation. Learnercentered curriculum education research, 22, 481-507.
  46. Jeong Y. J (2022). A Study on the Social Viewing of Netflix Users an unpublished doctoral dissertation a graduate school at Hanyang University
  47. Lee B. S. (2022). A Convergence Study on the Content Relationship Immersion of OTT Service on the Satisfaction and Persistence of Watching Korean Society for Science and Arts Convergence, 40(2), 269-282. https://doi.org/10.17548/ksaf.2022.03.30.269
  48. Jung I. M. (2022). The relationship between students' learning reality, learning commitment, and learning satisfaction in the non-face-to-face online class environment in the untact era: Focusing on college students majoring in golf. Golf Research, 16(1), 273-284.
  49. Han, J., Bae, S. J., Kwon, M. W., & Lee, S. H. (2022). A Study on the Influencing Factors of Overuse of the Seniors's Mobile Short Form Video. Journal of the Korea Convergence Society, 13(3), 173-184. https://doi.org/10.15207/JKCS.2022.13.03.173
  50. Lee, J. M., & Jin, Y. M. (2022). Differences in Relational Benefits, Relationship Quality, Happiness, and Long-term Relationship Orientation According to the Use of Barber Shop. Journal of the Korean Society of Cosmetology, 28(1), 52-64. https://doi.org/10.52660/JKSC.2022.28.1.52
  51. Lee, S. M.(2022). A Study on the Effects of Gamification Components and Visual Expression Factors of Mobile Banking Apps on Flow and Continuous Use Intention. Journal of Digital Contents Society (J. DCS), 23(1), 89-96. https://doi.org/10.9728/dcs.2022.23.1.89
  52. Wang J. H. (2022). A Study on the Perception of the Relationship between Consumption Experience, Satisfaction, and Loyalty of Transmedia Content an unpublished doctoral dissertation a graduate school at Hanyang University
  53. Shim, M. S.(2022). The Effect of Travel Agency SNS Travel Information Characteristics on Trust and Purchase Intention. Journal of Convergence Tourism Contents 2022, 8(1), 21-34. https://doi.org/10.22556/jctc.2022.8.1.21
  54. Choi, J. A., Lim, Y. W., & Kwahk, K. Y. (2022). User Value Analysis in Social Commerce Using Means-End Chain Theory. Knowledge Management Research, 23(1), 1-26.