DOI QR코드

DOI QR Code

The Effects of Stress Coping Method, Emotional Intelligence and Gratitude Disposition on Communication Competence in Nursing College Students

간호대학생의 스트레스 대처방식, 감성지능, 감사성향이 의사소통능력에 미치는 영향

  • Received : 2022.01.03
  • Accepted : 2022.03.20
  • Published : 2022.03.28

Abstract

The purpose of this study was to identify the degree of stress coping method, emotional intelligence, gratitude disposition, and communication competence of nursing college students to identify the factors that influence communication competence. Data were collected by using questionnaires from 159 students who were in 2nd year of the nursing college in G city, from Nov 9 to 11, 2021. Data were analyzed by t-test, ANOVA, Scheffe, Kruskal-Wallis test, Pearson's correlation, and multiple regression. Statistically, communication competence showed a significantly positive correlation with active stress coping method, emotional intelligence and gratitude disposition. Influencing factors on communication competence were emotional intelligence, gratitude disposition, and active stress coping method accounting for 68% of the total change. Based on this results, strategies to increase emotional intelligence, gratitude disposition, and active stress coping method are needed to improve communication skills of nursing students.

본 연구의 목적은 간호대학생의 스트레스 대처방식, 감성지능, 감사성향, 의사소통능력 정도를 파악하고 의사소통능력에 영향을 미치는 요인을 확인하고자 함이다. 2021년 11월 09일부터 11월 11일까지 G시 소재 대학에 재학 중인 간호대학생 2학년 159명을 대상으로 하였다. 자료분석은 t-test, ANOVA, Kruskal-Wallis test, Pearson's correlation, 다중회귀분석으로 분석하였다. 의사소통능력은 적극적 스트레스 대처방식, 감성지능, 감사성향과 유의한 순 상관관계를 보였다. 의사소통능력에 대한 영향요인은 감성지능, 감사성향, 적극적 스트레스 대처방식으로 총 변화량의 68%를 설명하였다. 본 연구결과를 토대로 간호대학생의 의사소통능력을 향상시키기 위해 감성지능, 감사성향, 적극적 스트레스 대처방식을 높이기 위한 전략이 필요하다.

Keywords

Acknowledgement

This study was conducted by research funds from Gwangju University in 2022.

References

  1. J. Y. Lee. (2015). Effective communication for patient safety. Journal of the Korean Medical Association, 58(2), 100-110. DOI : 10.5124/jkma.2015.58.2.100
  2. L. L. Hsu, Y. H. Huang & S. I. Hsieh. (2014). The effects of scenario based communication training on nurses' communication competence and self-efficacy and myocardial infarction knowledge. Patient Education and Counseling, 95(3), 356-364. DOI : 10.1016/j.pec.2014.03.101
  3. R. Rubin, M. Martin, S. Bruning & D. Power. (1991). Interpersonal communication competence: scale development and test of a self-efficacy model. In Annual Conference of the Speech Communication Association.
  4. A. K. Lee, H. S. You & I. H. Park. (2015). Affecting factors on stress of clinical practice in nursing students. Journal of Korean Academy of Nursing Administration, 21(2), 154-163. DOI : 10.11111/jkana.2015.21.2.154
  5. Y. J. Jeong & J. K. Ko. (2016). Effects of personality and coping behavior on clinical practice stress among one college nursing students. Stress, 24(4), 296-302. https://doi.org/10.17547/kjsr.2016.24.4.296
  6. S. Y. Yoo. (2017). The relationships among focusing manner, emotional intelligence, stress in clinical practice of nursing students. The Journal of Humanities and Social science, 8(5), 781-799. DOI : 10.22143/HSS21.8.5.44
  7. M. K. Cho & H. Jeong. (2018). A convergence study of the effects of empathy and communication skill on clinical stress in nursing students. Journal of the Korea Convergence Society, 9(11), 539-547. DOI : 10.15207/JKCS.2018.9.11.539
  8. S. Folkman & R. S. Lazarus. (1985). If it changes it must be a process: Study of emotion and coping during three stages of a college examination. Journal of Personality and Social Psychology, 48(1), 150-170. https://doi.org/10.1037/0022-3514.48.1.150
  9. H. S. Jang. (2010). The differences of the college student' stress coping strategies according to the family communication pattern and social-communication style. Social Science Research, 26(2), 1-19.
  10. P. M. Ericson & J. W. Gardner. (2009). Two longitudinal studies of communication apprehension and its effects on college students' success. Communication Quarterly, 40, 127-137. https://doi.org/10.1080/01463379209369828
  11. C. S. Wong & K. S. Low. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. The Leadership Quarterly, 13(3), 243-274. https://doi.org/10.1016/S1048-9843(02)00099-1
  12. O. S. Lee & M. O. Gu. (2013). The relationship between emotional intelligence and communication skill, clinical competence & clinical practice stress in nursing students. Journal of the Korea Academia-Industrial cooperation Society, 14(6), 2749-2759. DOI : 10.5762/KAIS.2013.14.6.2749
  13. M. E. McCullough, R. A. Emmons & J. Tsang. (2002). The grateful disposition: A conceptual and empirical topography. Journal of Personality and Social Psychology, 82, 112-127. DOI : 10.1037/0022-3514.82.1.112
  14. S. J. Kwon, K. H. Kim & H. S. Lee. (2006). Validation of the Korean version of gratitude questionnaire. Korean Journal of Health Psychology, 11(1), 177-190.
  15. K. A. Ham, B. H. Byeon & S. M. Cheon. (2011). The relationship between gratitude and psychological well-being in adolescents: The moderating effect of stress coping strategy. Korean Journal of Counseling, 12(6), 2163-2176. https://doi.org/10.15703/kjc.12.6.201112.2163
  16. Y. S. Lee. (2013). The structural relationship between subjective wellbeing and related variables in clinical nurses. Master's thesis. Kosin University, Busan.
  17. J. H. Noh & M. G. Lee. (2011). Why should I be thankful?: The effects of gratitude on well-being in individuals under stress. Korean Journal of Clinical Psychology, 30(1), 159-183. https://doi.org/10.15842/kjcp.2011.30.1.009
  18. J. H. Kim. (1987). Relations of perceived stress, cognitive set, and coping behaviors to depression, Master's thesis. Seoul University, Seoul.
  19. J. Y. Park. (1995). A study on the relationship among character type A & B ego-identity and stress coping. Master's thesis. Sookmyung Women's University, Seoul.
  20. H. W. Jung. (2007). Empirical study on the effect of emotional intelligence on organizational effectiveness, Master's thesis. Pusan University, Busan.
  21. K. H. Kim & B. S. Choi. (2018). The effects of positive psychological, emotional intelligence, and cultural orientation on conflict management : Focused on college students majoring in applied music. The Journal of the Korea Contents Association, 18(9), 594-605. DOI : 10.5392/JKCA.2018.18.09.594
  22. G. H. Hur. (2003). Construction and validation of a global interpersonal communication competence scale. Korean Journal of Journalism & Communication Studies, 47(6), 380-408.
  23. S. M. Kim & T. Y. Hwang. (2014). Comparison of stress levels arising in clinical settings, stress coping mechanisms and clinical competency between male and female nursing students. The Korean Academic Society Of Nursing Education, 11, 606-616. DOI : 10.5977/jkasne.2014.20.4.606
  24. H. S. Lee & E. J. Kim. (2008). The comparison of stress coping and satisfaction with clinical practice according to the grade of nursing college student. Journal of East-West Nursing Research, 14(1), 5-13.
  25. H. S. Yoon, Y. M. Hwang, D. B. Kim & S. W. Jang. (2011). The effects self-differentiation stress coping methods and mental health on life adjustment in university. The Journal of Korean Educational Forum, 10(2), 1-25.
  26. Y. J. Choi, K. W. Lee, C. H. Jeong & A. R. Lee. (2009). The effects of self-disclosure and rational-emotive training on communication ability, stress coping behavior, and self-efficacy of nursing students. Journal of Korean Academy of Psychiatric and Mental Health Nursing, 18(2), 186-196.
  27. E. J. Oh & J. H. Kong. (2017). The relationship among emotional intelligence, career attitude maturity, and nursing students. The Journal of Humanities and Social science, 8(3), 245-259. DOI : http://dx.doi.org/10.22143/HSS21.8.3.14
  28. M. R. Lee. (2020). The effect of anger and gratitude on the happiness of nursing students. Journal of Health Informatics and Statistics, 45(2), 173-180. DOI : 10.21032/jhis.2020.45.2.173
  29. W. H. Jun & M. J. Jo. (2016). College students' anger expression, positive thinking, gratitude, and trait anger according to college majors. Journal of East-West Nursing Research, 22(2), 121-128. DOI : 10.14370/jewnr.2016.22.2.121
  30. G. Y. Jo & H. S. Park. (2019). The effects of the 'Becoming Happy I' program on gratitude disposition, self-esteem, flow, and subjective happiness in nursing college students. Journal of Korean Academy Psychiatric and Mental Health Nursing, 28(4), 362-372. DOI : 10.12934/jkpmhn.2019.28.4.362
  31. J. J. Yang. (2020). The effect of communication ability, problem solving ability, and self-directed learning ability on clinical competence of nursing students. Journal of the Korean society for Wellness, 15(4), 217-228. DOI : 10.21097/ksw.2020.11.15.4.217
  32. H. S. Oh. (2020). The effects of communication competence, clinical competence and experience of handover on self-efficacy of handover reporting among nursing students. Journal of the Korea Entertainment Industry Association 14(4), 321-331. DOI : 10.21184/jkeia.2020.6.14.4.321
  33. M. O. Yu. (2019). The relationship between communication competency, interpersonal relationship ability and self-management competency of nursing college students in graduation year. Journal of the Korea Academia-Industrial cooperation Society, 20(7), 406-413. DOI : 10.5762/KAIS.2019.20.7.406
  34. J. Y. Hong & J. A. Park. (2017). Effect of basic nursing skills, problem solving process, communication skills on clinical competence of nursing students. The Journal of Learner-Centered Curriculum and Instruction (JLCCI), 17(10), 429-446. DOI : 10.22251/jlcci.2017.17.10.429
  35. S. E. Jang, S. Y. Kim & N. H. Park. (2019). Factors influencing metacognition, communication skills, and confidence in the performance of core basic nursing skills on clinical competency in nursing students. The Journal of Learner-Centered Curriculum and Instruction (JLCCI), 25(4), 448-458. DOI : 10.5977/jkasne.2019.25.4.448
  36. H. S. Kang & Y. Y. Kim. (2016). Influence of the emotional intelligence, communication competence and stress coping on turnover intention in psychiatric nurses. Journal of the Korea Academia-Industrial cooperation Society, 17(1), 141-151. DOI : 10.5762/KAIS.2016.17.1.141
  37. B. S. Lee. (2010). The impact of action learning team members' emotional intelligence on their problem solving ability: The mediation effect of learning coach's emotional intelligence perceived by team members. The Journal of Training and Development, 20, 17-45.
  38. M. Park. (2019). Effects of personality education program for the University student"s self-esteem, commnicative competence, and interpersonal competence. Korean Journal of General Education 13(3), 77-95.
  39. H. K. Choi. (2021). Development of a Dadam meditation program to enhance communicative ability. The Journal of tea culture & industry studies, 52, 145-180.
  40. M. H. Jeong. (2019). The effect of emotional intelligence on communication ability and self-esteem: University students majoring in airline service. International Journal of Tourism Management and Sciences 34(5), 1-25. DOI : 10.21719/IJTMS.34.5.1
  41. S. Y. Won & H. Choi. (2020). Impact of nursing students' emotional intelligence on the psychological well-being: Mediating effects of communication competence and gratitude disposition. The Journal of Learner-Centered Curriculum and Instruction (JLCCI), 20(13), 909-926. https://doi.org/10.22251/jlcci.2020.20.3.909
  42. S. J. Shin & M. S. Jung. (2016). The relationship between communication skill, stress coping, and clinical practice stress in nursing students. The Journal of Humanities and Social science, 7(5), 441-455. DOI : 10.22143/HSS21.7.5.23
  43. B. Permana & M. G. R. Pandin. (2022). How to enhance empathy nursing students in education: literature review. The Preprint Server fo Health Sciences, 1-16. DOI : 10.1101/2022.01.01.22268600