한국기록관리학회지 (Journal of Korean Society of Archives and Records Management)

  • 제22권1호
  • /
  • Pages.83-107
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  • 2022
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  • 1598-1487(pISSN)
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  • 2671-7247(eISSN)
한국기록관리학회 (Korean Society of Archives and Records Management)
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공공기관에서 기록경영시스템 표준(ISO 30301) 인증 획득을 위한 연구

A Study for Acquiring ISO 30301 Standard Certification in Public Institutions

  • 박정주 (명지대학교 기록정보과학전문대학원 기록관리전공) ;
  • 이해영 (명지대학교 기록정보과학전문대학원 기록관리전공)
  • 투고 : 2022.01.24
  • 심사 : 2022.02.03
  • 발행 : 2022.02.28
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초록

ISO 30301 기록경영시스템 표준 제정으로 인해 기록관리가 경영적 차원에서 추진될 수 있는 표준체계가 마련되었지만, 인증을 받은 기관은 극소수이며 알려진 사례도 많지 않다. 이 연구의 목적은 ISO 30301 표준 인증을 획득하고자 하는 공공기관에 적합한 기록경영시스템을 구축할 수 있는 필수 요건을 제시하며, 실무적으로는 우수한 성공 사례를 통해 인증 관련 제반 사항을 숙지하여 표준을 도입하는 데 도움이 되고자 한다. 이를 위해 먼저 인증을 획득한 공공기관 및 지방자치단체의 출자·출연기관의 사례와 인증기관을 조사하여 분석하였다. 정보공개청구를 통한 내부문서 분석을 진행하였고, 공공기관 직원 4명과 인증기관 심사원 1명에 대한 인터뷰를 통해 인증심사 과정을 경험한 담당자 개인의 노하우와 전문지식을 포착하였다. 사례연구를 통해 인증을 획득하려는 기관이 효과적으로 인증을 획득할 수 있도록 1단계에서 5단계까지 수행 범위를 나누어 'ISO 30301 표준 인증 프로세스'를 제시하였다. 마지막으로 이를 토대로 인증을 효과적이고 실질적으로 획득하는 방안을 5가지로 제안하였다.

Although the ISO 30301 Management Systems for Records (MSR) Standard has established a standard system for records management to be promoted at the management level, only a few institutions have been certified, and there are few known cases. The purpose of this study is to present essential requirements for the establishment of MSR suitable for public institutions that want to acquire ISO 30301 standard certification, and through excellent cases of success in practice, various matters related to certification were used to help in the introduction of the ISO 30301 standard. In this study, cases of certified public institutions, local government funding agencies, and certification bodies (CB) were investigated and analyzed. In addition to the analysis of internal documents obtained through information disclosure requests, interviews were conducted with four public agency employees and one certification body auditor to capture the know-how and expertise of the individuals in charge who went through the certification screening process. Through the case study, the scope of the performance was divided into 1 to 5 stages so that organizations that want to acquire the certification can effectively obtain a certification, and the ISO 30301 Standard Certification Process was presented. Lastly, five ways were proposed to ensure that certification could be obtained effectively and practically.

키워드

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