초록
문제해결을 위해 지식을 활용하는 사용자는 내용 면에서 관련된 또 다른 지식, 즉 연관지식에 대한 교차적이고 순차적인 탐색을 진행한다. 지식지도는 관리하는 지식의 현황을 보여주는 도식이자 지식저장소의 분류체계로서, 지식 간 연관성에 기반한 사용자의 지식 탐색을 지원하는 도구이다. 따라서 지식지도는 지식 간 연관성에 의한 네트워크 형식으로 표현되며, 이를 정의 및 추론하는 데에 최적화된 기술을 접목하여 구현되어야 한다. 이를 위해 본 연구는 관리하는 개체와 개체 간 관계를 표현 및 추론하는 데에 최적화된 기능성을 발휘하는 것으로 알려진 그래프DB를 이용하여 지식그래프 기반 지식지도를 개발하는 방법론을 제시한다. 제시된 방법론의 유효성을 확인하기 위하여, 선행 연구의 온톨로지 기반 지식지도 구축 사례 데이터를 그래프DB에 적용하여 지식그래프 기반 지식지도를 구현하고, 구현된 지식 네트워크의 유효성과 Class 자동 구성 능력을 선행 연구의 결과와 비교하는 성능 테스트를 진행한다. 성능 테스트 결과, 본 연구의 지식그래프 기반 지식지도는 선행 연구의 온톨로지 기반 지식지도와 동일한 수준의 성능을 나타냈으며, 지식 및 지식 간 관계 정의 및 추론을 더욱 효율적으로 진행할 수 있음을 확인하였다. 본 연구의 결과는 연관지식에 대한 사용자의 인지과정을 반영한 지식 탐색 기능의 구현에 활용될 수 있으며, 추론에 의한 새로운 연관지식의 발견을 통해 자율적으로 확장되는 지능적 지식베이스의 개발에 응용될 수 있다.
Users who intend to utilize knowledge to actively solve given problems proceed their jobs with cross- and sequential exploration of associated knowledge related each other in terms of certain criteria, such as content relevance. A knowledge map is the diagram or taxonomy overviewing status of currently managed knowledge in a knowledge-base, and supports users' knowledge exploration based on certain relationships between knowledge. A knowledge map, therefore, must be expressed in a networked form by linking related knowledge based on certain types of relationships, and should be implemented by deploying proper technologies or tools specialized in defining and inferring them. To meet this end, this study suggests a methodology for developing the knowledge graph-based knowledge map using the Graph DB known to exhibit proper functionality in expressing and inferring relationships between entities and their relationships stored in a knowledge-base. Procedures of the proposed methodology are modeling graph data, creating nodes, properties, relationships, and composing knowledge networks by combining identified links between knowledge. Among various Graph DBs, the Neo4j is used in this study for its high credibility and applicability through wide and various application cases. To examine the validity of the proposed methodology, a knowledge graph-based knowledge map is implemented deploying the Graph DB, and a performance comparison test is performed, by applying previous research's data to check whether this study's knowledge map can yield the same level of performance as the previous one did. Previous research's case is concerned with building a process-based knowledge map using the ontology technology, which identifies links between related knowledge based on the sequences of tasks producing or being activated by knowledge. In other words, since a task not only is activated by knowledge as an input but also produces knowledge as an output, input and output knowledge are linked as a flow by the task. Also since a business process is composed of affiliated tasks to fulfill the purpose of the process, the knowledge networks within a business process can be concluded by the sequences of the tasks composing the process. Therefore, using the Neo4j, considered process, task, and knowledge as well as the relationships among them are defined as nodes and relationships so that knowledge links can be identified based on the sequences of tasks. The resultant knowledge network by aggregating identified knowledge links is the knowledge map equipping functionality as a knowledge graph, and therefore its performance needs to be tested whether it meets the level of previous research's validation results. The performance test examines two aspects, the correctness of knowledge links and the possibility of inferring new types of knowledge: the former is examined using 7 questions, and the latter is checked by extracting two new-typed knowledge. As a result, the knowledge map constructed through the proposed methodology has showed the same level of performance as the previous one, and processed knowledge definition as well as knowledge relationship inference in a more efficient manner. Furthermore, comparing to the previous research's ontology-based approach, this study's Graph DB-based approach has also showed more beneficial functionality in intensively managing only the knowledge of interest, dynamically defining knowledge and relationships by reflecting various meanings from situations to purposes, agilely inferring knowledge and relationships through Cypher-based query, and easily creating a new relationship by aggregating existing ones, etc. This study's artifacts can be applied to implement the user-friendly function of knowledge exploration reflecting user's cognitive process toward associated knowledge, and can further underpin the development of an intelligent knowledge-base expanding autonomously through the discovery of new knowledge and their relationships by inference. This study, moreover than these, has an instant effect on implementing the networked knowledge map essential to satisfying contemporary users eagerly excavating the way to find proper knowledge to use.